Austin made this car buying experience as painless as possible. We already new we wanted a Telluride so the process was already more streamlined because we had test driven one and done our homework. However, we never set foot on the dealer grounds and were totally confident in our purchase. Everything was made available online and over the phone. The entire process was easy, straightforward and Carriage hand delivered my new ride swapping me for my trade in on the same day. Hands down best experience for car buying ever.

Service advisor Eric is the best!! Great communicator, explains to you what’s going with your vehicle. Straight forward, pleasant willing to please and listens very detail oriented. As for anyone else in that department there good luck with the service you get.

It was a good experience. The sales person and manager were nice and respectful. My only negative thought is...when I set a monthly payment for 200ish, I would like that to be priority. As I stated, for me my budget is key. I did not buy a car today. They didnt have an option that hit all my needs in my budget. I will continue to look. They said they would too and I am not sure if they will be able to find it within my financial perimeters.

Devon met me right away. Was very courteous and. Helpful. He showed me where I could wait. If he wasnt sure of an answer to my questions, he asked Mary. It was nice to wait in a clean quiet place. I appreciate free coffee and soda . Thank you. It is nice to get afollow up text. Im sure I will bring my car back for next oil change

The people here are extremely friendly. They make sure you leave with the vehicle you had set in mind.I walked up and was greeted instantly and the conversation just took off from there. The manager Mark and sales representative Johnathon made sure that I was comfortable not only discussing a purchase but being in the office as well as driving off the lot. It was a quick process as well. The conversation I thoroughly enjoyed. I recommend this dealership to anyone in search of a vehicle. The environment was comfortable, friendly, and entertaining. I definitely enjoyed my visit and my purchase. I’ve already recommended several people to this facility!

A friend recommended this dealership and we are pleased we did. Our Salesman Jimmy Hendrix was awesome. Great spirits, funny and just a pleasure to work with. He asked what was important to me and didn’t talk about a bunch of stuff that I could care less about.He was able to work with the bosses to find exactly what I was looking for and after some back and worth we came up with an answer I could deal with.He even had a common interest with my husband that kept him interested while I was dealing with all the paperwork.We were only there for roughly 3-3 1/2 hours which is amazing for car buying.When I came back to pick the car up two days later Lucy did a great presentation of all the buttons and settings and helped with getting me able to use the care easily. Great idea!! Never experienced that before.Great place to go for sure, and Jimmy and Lucy were the best!!

Adam Marcus, is absolutely wonderful, he went above and beyond in helping me get what I wanted. I would recommend him and Carriage Kia to anyone and everyone who is looking to buy a new Kia. Needless to say,I left there one happy repeat customer. Adam is now my adopted son, I just cant say enough great things about him. Thank you Adam for putting up with me today.

I’m really impressed by the staff! Every time I go for service I’m treated like I’m their #1 customer. They go above and beyond in every respect.The facility is really clean, well organized, check in is a breeze plus if you want to go somewhere else they provide transit service up to 10 miles.They also have a very clean, well stocked courtesy lounge with nice seating, Starbucks coffees and teas, baskets of treats as well as goodies in the mini fridge.Finishing touch is your vehicle comes back to you washed and vacuumed!

I’ve never had a better car buying experience. Adam made sure we were kept well informed and Mayor was an absolute joy. I would definitely recommend Carriage Kia to anyone.

I would like to thank .Mary Echols and the Carriage family . For outstanding workmanship.On my 2015 Kia K700, I noticed my oil way low . I bought it in and Mary had the top off oil . I asked how mush N/Charge . being sales as a territory sales manger . It takes me back we’re costumer is your mission . So happy that all my service. will done at carriage. Thank you so much.sincerely Wm, Carrese

We bought our new car Kia Sportage there and traded in our old car. I brought it in for the oil change for the first time today. The staff are super helpful and friendly. The lounge has everything. Free Wifi, Starbucks coffee, sodas and snacks are all free. Kids play area. They followed the CDC guidelines for Covid. The restroom is fancy and very clean. Surprisingly got free car wash for first time oil change and vacuum cos we bought our car there. I love their customer service. Highly recommended!

Waited two hours for an oil change service to be done on my boyfriends car. The service was also supposed to be free. They charged me anyways, and now I can’t get in contact with anyone to be refunded. How do you not have records of whose supposed to get an oil change for free?Update: thanks for letting me know I was refunded over the review feedback. I called and told someone, but they just said I would be getting a call back regarding the refund (which I never did)

Quick and easy transaction. No haggling, straight to the point. Jessica, the online sales representative, was there to answer my questions and Shawn, the salesman, was extremely kind. Everyone I interacted with was easy-going... didnt even feel like I was in a car dealership. Would recommend them 10 out of 10 times!

After a bad experience with a local Kia dealership, I called Carriage Kia of Woodstock and spoke to Brian. He was awesome! He was honest and upfront and didnt waste my time and got me what I wanted within the range I wanted. I am a proud and very excited owner of a new 2021 Kia Forte LXS. Thank you Brian!

My wife & I purchased a new car yesterday and I can’t say enough good things about the time spent at Carriage. Our salesman Jimmy was such a nice guy, super knowledgeable, very personable & for us that makes a big difference. In addition, we felt no pressure from the finance team. That is a huge positive for the two of us, car purchases can be tense and we don’t buy that often so it meant a lot. Honestly a great experience overall! If you’re out looking for a new car, based off of our journey, I’d recommend this dealer 100%

Do not buy a car from them nor serviced your car with them! I have tried reaching out to this place way too many times over the last few MONTHS and they keep telling me someone’s going to call me back. I have been sent two factory recall letters for my car for the same issue and the are pretty much refusing to fix it. because of the recall I have water leaking into my car causing electrical issues. No one has yet to either return my call, properly answer how can I get my car fixed or even try to rectify the issue after voicing this to multiple people. They just keep giving me the runaround, Avoid this place at all cost.

My appt was for 8:40 I arrived at 8:20. At 10:00 I went to the service desk to ask the status of my car I was told that it was complete but the girl was with a customer I asked how long had my car been done and unfortunately I didnt get the girls name that I was speaking to, she stated she didnt know and that the other girl will be with me in about 15 minutes she is with a customer I then said I have someone waiting on my she then went to the other girls registered and finished my paperwork so I could leave - seriously!!! Had I not gone to the service desk I would have to wait on the other girl regardless who has my paperwork they should see that the car is finished and get me on my way- Im sure the other girl would have tried to sell me something I didnt need is that why I had to wait for her!!! Not very good customer service

Awesome! Very helpful. My car was hard to find but they found it for me. Great car buying experience!

Every aspect of our service showed we/the customer were so valued. Highly recommend. It is a further drive from a closer KIA dealership that we had been using but we were on a month wait to get service, so I called Carriage KIA and was able to schedule sooner. Great experience and we are going to be loyal customers!

Lets just say that Carriage Kia Woodstock is everything. Starting with Jessica, the internet Sales person who exhibits class & professionalism. She was available for all questions and with a quick response and determination in getting the vehicle you so desired. Next is Carl, the in-house sales agent who carried out the in-house experience with such grace & professionalism. The final experience, Finance Manager, Travis Lyons, who truly exemplified professionalism, explaining each contract page by page asking if you had questions & making supportive suggestions. Travis is 100% a class act. Whether you have excellent, fair or bad credit, Carriage Kia Woodstock will make your journey a pleasant and great experience with the respect you deserve. We give it 10 STARS!.

Great experience. Salesman very knowledgeable and most helpful. I would definatly refer others there. Love me Sportage!!

Thanks to Salvatore Gonzalez fir making it a much easier buy than I expected. He was super helpful explaining and answering ALL my questions. I will recommend y’all to relatives and friends.😊

Had my first service on my 2021 Kia Sorento Hybrid, which I absolutely love, and the service group was the best! Quick, courteous, washed and vacuumed the car and she’s as pretty as the day I got her. Buying it was a great experience and now the service side is extra special.

An absolute pleasure to work with carriage kia of woodstock to purchase my first kia! Im very impressed with the amount of knowledge the sales representative had about all the vehicles and utterly satisfied with the deal I got on financing a vehicle. I will be sending anyone I know looking for a new car to this location. Nothing but honestly and professionalism hear. Thank you Marc Taylor for such a great experience purchasing my new car.

AMAZING STAFF! I had the best experience on buying my first car here! My sales rep Austin was super helpful and made the experience enjoyable and was straight forward with everything. He made the process of buying the car smooth and seamless and helped me fall in love with my new Kia K5 GT Line! Also Ryan, I believe a manger, would just pop in and out consistently just to make sure everything was going well! The financing manager Mayor explained everything in great detail and helped us have a clear understanding of all the paper work. Ashlee Rose was an amazing insurance agent and helped me find the best policy to go with and with the best coverage to keep me and the car protected. Lastly, Lucy Burke was very helpful in going in full detail of getting me to know the the ins and outs of my new car. She went over everything in the car so I knew how the car worked. Everyone in the dealership gave outstanding service and just the customer service alone will get me to buy and recommend anyone looking to buy a vehicle. if you want a Kia please go here, you will not regret it.

I was helped by Mark and Austin in sales. I had a very good experience at Carriage Kia in Woodstock. I was treated with respect and kindness. The best part is the dealership honored all commitments and I had no issues. One of the office personnel, I forgot her name, showed me how all the electronics work in the car. That was pretty cool. Mayor in the business office was very kind and efficient. I think I was in the business office for about 15 minutes finalizing everything. I highly recommend Carriage Kia in Woodstock for anyone looking for a good deal. If you are interested in a new car, my advice is to do research and be prepared on game day.

Excellent service from the phone call setting up appointment to the service being done in the estimated time.I have never been happier with service at a dealer...

Always prompt and courteous! The service is great! Mary is the best!Thank you!

The team does an amazing job not pushy and just very friendly. Very accommodating and professional. A place that will definitely receive my business in the future. A very enjoyable car buying experience.

This place is amazing. Most professional staff I have ever met. They are always so helpful when I have something wrong with my car or if I have questions about anything. I won’t go anywhere but here! I drive over an hour every time just so I can go to this place.

I am not one to take the time to write reviews, however with the experience my wife and I had I certainly will. Adam was our sales representative and made the experience very enjoyable for my wife as I was out of town. He made sure our van was detailed before pickup and passed all expectations. He answered all of our questions along the way and made sure we were very satisfied. My wife and I previously dreaded the car buying process, but I can guarantee if for some reason we take on the car buying process again we will not hesitate to go see Adam. Thank you again Adam we love our van! Keep up the great work!

Excellent and friendly staff made the sales experience fun. Eric Robinson greeted us with a smile and shared his knowledge in a manner that kept the demonstration entertaining as well as informative. I would recommend this dealership to anyone looking for a Kia.

Be careful if you’re buying or selling through TrueCar at this dealership. They followed up with me multiple times to confirm my appointment to buy my car, but when I arrived the normal “TrueCar guy” wasn’t there. They had someone else try to help me but wouldn’t honor the price quote. He suggested I just go to CarMax instead…All-in-all it was one big bait and switch that wasted hours of my time from work. I’m not sure why TrueCar keeps them as a partner.

We had a great experience at Carriage Kia of Woodstock. Friendly staff. Adam Marcus took great care of us. He kept us informed when my vehicle was in route and when it arrived at the dealership. When my car arrived he called my husband to let him know and that he would stay at the dealership until everything was done with the paperwork. He assured us that no one was going to get my car. I would tell anyone looking for a Kia to go to Carriage KIA of Woodstock.

I was scheduled for the last appointment of the day on a Wednesday. After a long day at work I really wasn’t in the mood to spend my evening waiting in a service lounge. When I rolled in at 4:40 the rep told me they were two technicians short and behind. My wait may be 2.5 - 3.0 hrs but if I wanted to reschedule they would get me in & out ASAP. I opted for the reschedule and as promised, my oil was changed, tires rotated, vacuumed & washed in record time.The level of customer care at Woodstock KIA goes above and beyond. They are patient, professional, and willing to make your service stay as painless as possible. I appreciate their attention to details in care of car and customer.

Fantastic service. Great waiting area and fantastic staff.

Just bought a new Kia Telluride from Carriage Kia of Woodstock. Chris was very patient, knowledgeable and made my car buying experience a breeze! I love my new car and I will definitely recommend Chris and Carriage Kia of Woodstock to everyone I know!

I had an appointment this morning with Mr Eric Robinson. I have been to many dealers and he is by far the best agent I have ever dealt with. Excellent customer service experience I would definitely recommend him if you are in the market for a vehicle ask for Eric Robinson the Doctor at Carriage Kia in Woodstock Georgia

Im a first time car buyer and my process couldn’t have been better honestly! My sales person was Shaun and he was absolutely amazing! He let me test drive the car over night to make sure it’s what I wanted (2017 Honda Accord sport special edition).He was so patient and understanding with me. There were a few paint chips and he immediately said don’t worry it will be fixed! I definitely recommended using Carriage Kia of Woodstock and ask for Shaun you won’t regret it!

I had great service at carriage Kia of Woodstock! I had a slow leak in my rear tire and they were able to work me in on a Saturday morning when they were totally booked. Prior to calling the dealership I reached out to a few other companies and they did not even try to get me in with their busy schedules.

Austin was great. He was very patient showing us the details of the car. He was so knowledgeable on all our questions. We felt very comfortable buying our new car.Mayor was also great with the financing. He made everything so easy.

I have always had an excellent experience with Carriage Kia of Woodstock. They don’t try to upsell products or recommend anything that seems to be unnecessary. Plus, they are super friendly and offer a shuttle within a reasonable distance. I HIGHLY recommend!

I had a wonderful experience at Carriage Kia! My salesman was Carl Stuart and he really took great care of me and my needs in finding my dream car! I highly recommend this dealership. I can’t speak for all the salesmen there but Carl was not pushy or over bearing when I was shopping around. He was very patient with me (seeing it took me 3 months to buy a car..) when it finally came time to decide on my purchase Carl ran several numbers for me to find what I was comfortable paying monthly (again the patience of this guy.. i would be ready to be rid of me) I met a couple managers in the process also very nice guys and not pushy like I’ve previously encountered. Overall very pleasant service! I would refer any of my friends or family here!

Mary went above & beyond to get the part that was needed to repair my van! Great customer service!

I can only speak to the service component of the location as I have not purchased a vehicle here, but I will say that the staff is very friendly and the service is always completed to my satisfaction. The only thing preventing a 5-star review are the service costs, which are a bit higher than I have experienced at other dealerships and auto shops.

Love how this dealer keeps its salesman and has hardly no staff turn over. They offer great service and are organized regardless of how slammed they are. They believe in the product they sell and support it 100%. The facilities are always so clean and inviting.

Went in for recall service after other dealers told me it would be 2 to 3 months for an appointment. Carriage had me set up in 2 weeks. Dealership is an exceptional looking and very clean. Salesperson was excellent and me informed all during the process of service. Does not get better than my experience there and I’ve dealt with many dealers and service departments since I’ve owned 3 KIA’s since 2005. Thanks for the great service.

Nice place, nice sales guy. Knew we were just getting info and he did not have a car for us, but still focused attention on us and helped us. If they get a car like we are looking for we would return. Well done!

We purchased a used vehicle from Carriage Kia. The process was smooth and painless. Everyone we encountered was pleasant and helpful. I definitely would recommend this company.

Great car buying experience. We felt like Mark and Jimmy did whatever they could to get us into the car of our dreams. Top notch customer service!

Excellent experience. Shawn and Mark the financial rep were outstanding. Service dept. experienced and thorough.

Difficult to give more than 2 stars with them adding $6,000 OVER the MSRP for a Telluride. And 3 people at the dealership saying that fee is nonnegotiable. We value our money more. Sales person was nice and we received 2 phone calls asking how our visit was - and my answer was that we were not going to spend more than MSRP.

Without a doubt the most unorganized buying experience of my life. The salesman was amazing on the front side but fell short on delivery. The finance guy told my wife it’s ok to be disappointed. Not to mention I had to catch two mistakes he made. On top of that the young lady who’s only job is to explain the features of the vehicle starts the tutorial with we need to get going I get off at 7. I’m pretty sure she didn’t take a breath throughout the demonstration. I would of been better off watching YouTube.

We love kia, service is amazing!

My experience was Awesome. Everyone was very friendly and very knowledgeable. Great customer service. Very satisfied with my beautiful 2022 Sportage SUV. I recommend Carriage Kia of Woodstock.

I brought my car to be serviced. I checked in through the app and placed my keys in the drop box. I returned 1 hour and 30 minutes later to pick up my car (I was told it’d take less than an hour), I was informed by the front desk staff that they could not locate my keys so my car had not been serviced. Instead of owning up to the fact that they dropped the ball and missed my car being checked in, they turned around and accused me of not leaving my keys in the correct place (although the App specifically said to place them in the overnight box), checking in 20 minutes after my scheduled appointment (not true), and claiming to have called and left 2 voicemails. I understand mistakes happen, but attempting to turn the blame onto your customers is absolutely unprofessional and I will not be returning to this establishment.

From start to finish, our experience at Carriage Kia of Woodstock was great. Jessica was super helpful in letting us know when a car was available and Austin was great and honest in giving us all the information we needed to purchase. We were lucky to find our car in the current market and are so happy with our purchase!

Jimmy Hendrix helped us as soon as we stepped into the lot. Listened to my concerns and desires in a new vehicle and showed us some great options that fit my lifestyle. Ended up buying the 2022 Sportage and I could not be happier! Thank you Jimmy of Carriage Kia!!

Carriage Kia service got me in with no appointment. Took a little while to complete the work but they have a great waiting area with drinks/snacks as well as stations to plug up a laptop or charge your phone. Overall, great experience.

I have a doctors appointment near this location so I thought I would try to get an oil change on my new KIA. They were great!! They took me right in and also took care of a recall I didn’t know I had!. I’ve already rescheduled my next service. I will continue to us this location because of the way I was treated and the leave of service was great. Even though it’s not the closest location for me.

Carl was awesome and honest! We traveled far to see the Carnival in person and he made it work for us! I would definitely recommend seeing Carl so he can get you right!

These guys were awesome! Got the Telluride we’ve been looking for! Super helpful, fun and fast service! Highly recommend to anyone looking for a car

Great car buying experience! My sales rep Mark is very knowledgeable about Kia’s products.

I knew what I wanted before I arrived. Salesman had it out front for me to look at. No high pressure sales pitch. Austin was great! Thank you.

Y’all are truly the best! Thank you so much for always being so wonderful to me and my baby girls. You guys held the door open for me and my giant stroller, pulled the car up for my convenience and had awesome snacks for my two year old daughter! Couldn’t ask for anything better! Thank you guys!

Another great visit to the service department at Carriage KIA of Woodstock! I feel like they look out for me and my car. I can’t thank them enough for fitting me in without an appointment and checking out my tire before I leave on a road trip. The staff took care of me and my car.

Carriage Kia of Woodstock is great! Bought my very first Kia from them today after being a long time Nissan customer and the experience couldn’t have been better. Super excited about taking home the new 2021 Kia K5 GT! Salesman Marc Taylor was very knowledgeable, patient and took the time to help me choose the right car. Managers Ross and Amanda were also great to work with! Highly recommend this dealership and the staff. It was a pleasure working with you!

Length of time to perform service was acceptable, however, after the car was washed and brought up to the waiting area it took 23 minutes for the service desk to complete my invoice. I actually had to go to the desk to tell the associate that the car was sitting there.

Eric Robinson is by far the best salesperson I have ever had. His energy was wonderful- he was quick and courteous of my time. His sales manager had great energy as well. Great, easy to work with dealership overall.

Joseph is the only one I will deal with at this location. He is always professional and understand to accommodate as much as possible! His listens to my questions and I feel most employees there dont. A lady there made me put air in my own tires ( Im capable of doing this) and he saw me and flipped out and ended up doing it himself.

I’ve have purchased two cars through this dealership. First one, no hassle and everything is good. Second car, the salesman, Mr. Hendrix, was a pleasure to deal with. My issue is when we came to look at the car, there was a spare in the trunk with the accoutrements normally provided. While it took us four hours to purchase our car, at sometime the spare and accoutrements were removed. This wasn’t noticed as we were in a rush to leave, being that we were there for so long. Flash forward, I was going to to teach my daughter how to change a flat we noticed it was not there. I contacted the dealership and they said that I could go to parts and purchase the items. I understand I should have looked, though it was there the first time I looked, but the lack of empathy or willingness to solve the problem speaks volumes of this dealership.

We just purchased a 2020 Telluride from here. Even though my wife knew she wanted a Telluride, she wasnt sure of the options and color. Eric was our salesman, and was so accommodating. We all know that biting the bullet and buying a brand new car is a daunting experience, but Dr. Eric and the rest of the staff made it as painless as possible. And my wife absolutely loves her new car. If you are serious about buying a new car, go see them and ask for Dr. Eric. Or as my wife called him, Dr. Vulture.

Marc T. At Carriage Kia of Woodstock is outstanding! Actually listens to what you’re looking for and goes out of his way to ensure you get it. He’s a fast thinker and not your typical pushy agent. Thank you Marc, for helping me buy my first car and making it an enjoyable experience!

I had a great experience in sales with Shawn when I got my Kia Seltos a year ago. However, the service department is HORRIBLE!!!! I had an appointment at 11:00 for just an oil change. I waited over 2 hours before I asked about my car. The lady was rude & informed me that they decided to do recall maintenance on my car without telling me first. I had to wait over 3 hours for a simple oil change, RIDICULOUS!!! I don’t even care that it was free, I would rather pay full price for an oil change somewhere else instead of going back to Carriage Kia of Woodstock. Save hours of your time and go somewhere else for service!!!!

Customer service was great! From the time I took my car in to the time I picked up.The young lady told me in detail about everything they did.It makes me feel very confident that all work was completely done and I feel safe to drive.The plus is they even vacuumed my car out!

Service went well and I was shuttled to and from my home while work was done at no additional charge to me. The only complaint I have is I was told one price on the phone and another when I arrived. I was told that they would perform the routine maintenance on my vehicle (oil change, tire rotation, multi point inspection) for 49.99. However when I arrived, I was told the cost would be close to 80 dollars out the door. I asked about the difference in price and the rep just flatly told me “that’s the price.” Not a huge deal, I may have been misquoted on the phone and it’s not a huge difference but it was definitely not fun to walk into. Overall though, the service was completed well, the chauffeur service was great, and they threw in a free car wash.

I received a coupon from Kia for this specific dealership, they honored it but questioned it repeated times and complained so much about it that I felt like I was doing something wrong. I did not recognize any of the service folks from previous trips. The service was performed in a timely manner so I can not complain but I did not enjoy the initial part of the visit and will most likely go to another Kia service center for future visits.

There really aren’t words for how easy, and wonderful they make the process of purchasing a car here. They worked with our difficult situation, very recent bankruptcy, still working on re-establishing credit. Their financing people are wizards with how great the payments and APR worked out. This is the place you should go if you don’t want to buy from the usual-stigma salesman and buy from people that genuinely want the best for you. I’ve been in and out of dealerships and multiple times the sales people have steered me away within seconds, but Carl was FANTASTIC and not at all pushy.Thank you for our experience guys, we will be sure to return in the future for our next vehicle!

Adam was great with the purchase of my new Sportage! Mark the sales manager was also wonderful. Great experience overall.

Had a great car experience with Carl Stuart. My son was able to drive from there with a 2022 Kia K5. Its a sweet ride.

I stopped in for an oil change without an appointment and Mary said it would be an hour and 45 minute wait but I came prepared with my lunch in hand. They have a nice customer waiting area with table and chairs and separate charging stations for customer use. A tv, coffee and drink machines in another area with comfortable chairs. Before I knew it Mary called my name to say my car was ready and they had also washed it and vacuumed the interior. My Kia looked brand new. Definitely a good experience so I will be back.

This is the second car I have purchased from Carriage Kia and I have been very happy both times! Shaun is a great salesman and I appreciated his help the other day.

Michael took care of me and he did amazing. Very nice guy and walked me through everything!! The whole staff was very friendly!!

Eric Robinson is a great sales guy who obviously is interested in his customers. We had a very good experience, until we needed service. 4 to 6 weeks to get an oil change. A couple of issues with the engine and they could care less!!!

Great, friendly people. Very professional. Thanks to Adam for helping me out, he got my numbers I needed.

Its a nice looking dealership, but I wasnt happy with my service appointment. I waited 3 hours and then they tell me they dont have the part they need to do one of the recalls I was there for and I will have to make a new appointment. They should have told me that before I came in.I also had a check engine light for a misfire on two cylinders. All they did was swap out the ignition coil from 2 of the cylinders to the other 2. They didnt replace anything. They said just come back if the check engine light happens again. I dont feel like my time was valued by them very highly.edit: I emailed them and 4 days later and no response. dropping review to 1 star.

Initially advised it would be a few days after my car was taken in due to engine light being on. No problem they are extremely busy. Kept completely up to date. The following day received another call to tell me my car was ready and they completed my 15000 mile service as requested also.

I went in on a Saturday for my first oil change and tire rotation. I was told that they were booked solid, but would try to work me in. Mary and the team had me out of there in less than an hour. Kudos and thanks.

Great people. Great service. They helped me out a lot and got me what I needed and wanted.

Eric is the BEST service writer I have ever worked with. He understands my repair Budget and always works with me.When it comes time to trade my SUV I will receive top $$$ dollar, because of my long service record.So, service helps me now, and when I trade it.That is a great combination.Thanks, Eric for all your help.

What’s not to say about carriage Kia of Woodstock the help I received today was extremely welcoming and very helpful shout to my main man Eric Robinson for being very helpful and getting me through this process of getting a new car.

Adam Marcus was direct, he sat me down and narrowed down my search based on what I needed.He pulled up 1 car that meet all my needs, it was clean, drove nicely. I appreciate his hustle in getting me in and out in no time.

Great experience! Eric was awesome! Love the car! It is treating me well

Had to change my rating from 5 stars to two due to their terrible service department. Have had 2 services done and both times they have messed something up. 1st time they forgot to reset the service notification so I has to go back to the dealership so they could. This last service they didnt put my after market valve stem caps on the passenger side. Waiting for Carriage to call me back with a resolution. Add the fact the woman in the service department I have dealt with act like you are bothering them as soon as you walk in the door. Ill be taking my business to a different dealership.

Carriage was great .. they got my car fixed a lot quicker than I was expecting and I appreciate it. Mary at the service desk was awesome .. helpful and very nice. Thanks for a great experience

I have been very pleased with Carriage Kia, from the time I bought my Sorento and going forward. Service appointments are easy to schedule and communication is great! They are very customer service oriented. I have recommended this dealership to friends.

Chris was very helpful in helping us find a car that we were happy with and working with our budget.

The service at Carriage Kia Woodstock was AMAZING! Austin remembered me in detail upon my calling him back from months ago. He walked me through the process quickly and efficiently. Once I was passed on toe Mayor in finance he took super care of us and made the experience way less painful than any other car purchase I have made.

The best experience that Ive ever had when purchasing a vehicle, bar none !I was welcomed, the process was fast and easy and I never felt pressured atany time. When it comes time to purchase my next vehicle this is the place Iwill come to.Thanks,Dwight

Very helpful sales people. Enjoyed meeting and talking with Sam.