I ordered through my app but got there and found they were out of one item I had ordered. Nikki was amazing and replaced the item (something with more calories but DELICIOUS!) and refunded me the missing item anyway!! Had the gift card already processed when I got to the window. Amazing!! Thank you!!

Great customer service. Appreciate their kindness. I messed up my order and they made it right. Was my mistake....how awesome is that. Thank you!

This Starbucks is super cozy and the staff was very friendly. It has a very communal atmosphere that a lot of Starbucks lack. Theres also something kind of romantic about walking into a coffee shop for coffee and a pastry that kind of disappeared with drive-thrus. They seem to be building a new starbucks building right across with a drive-thru. The location was out of oatmilk and the barista offered an alternative, it was very meh, not the best coffee ever ams the cheese danish was cold, but its definitely a cute location

ALWAYS the best service. There are locations closer to me but I always go out ofy way to go to this one because the staff is so nice and everything always comes out as expected!

This is genuinely the worst managed Starbucks ever. They never have inventory, they wont let you get water larger than a grande. Wont let me BUY a larger water than grande unless I buy the garbage bottled water. The associates seem nice most of the time, but its usually such a mediocre experience it makes it feel bad.

This is my go to Starbucks because it’s within walking distance. I’ve been here a handful of times and it’s always been good. However, this morning it was a mess. I ordered an impossible sandwich and a decaf latte. They gave me a bacon egg sandwich (I’m a vegetarian so I couldn’t just keep it and eat it) so I had to go back through the drive through. They were apologetic and got me a new sandwich right away, so no big deal there. My biggest issue is that my latte was definitely not decaf. I struggle with anxiety and caffeine makes me feel ill and gives me panic attacks. I’ll have to drown myself with CBD oil just to get through the day. So now my whole day is ruined just because of my morning coffee. Giving someone normal coffee instead of decaf is really something they should be more careful about bc in some cases it’s more than just an ‘oops’

It was long but women who work barista is friendly

Not crowded for sitting, drive thru very busy.

THE BEST ONE YET STAFF IS SUPER FRIENDLY AND WELCOMING SHOUT OUT TO DALVIN WHO WAS AMAZING😁😁😁😁😁I JUST HAVE ONE REQUEST FOR MANAGEMENT WHICH IS LOOK INTO UPDATING YOUR SYSTEM SO CUSTOMERS CAN TIP USING THEIR CARD BECAUSE I RARELY CARRY CASH AND I WOULD LOVE TO TIP😁😁😁😁😁😁😁

I had the most pleasant experience at this location this morning. I went inside to order my coffee and Davlin was just a ray of sunshine! I was even asked if there was an H at the end of my name :) I know it is small but little things like that really make a difference. Davlin deserves some type of award for being so personable so early in the morning.

Good customer service in the age of COVID. Inside is clean and organized, staff very helpful and friendly.

I go to this Starbucks because they always make my order correct now that we can’t pour our own creams and sugars. I order a tall iced coffee no classic syrup 2 splendas with 1/2 half and half.NIKKI was great! She offered to make me a drink to try an Iced decaf breve latte for free to try and see if it tasted the same. It did! She said it was easier to order that way and comes decaf ( I nurse I only get a little one to not get so much caffeine ) I was just blown away that she offered that and to help me so times to come I can correctly get what I really want! So all in all shout out to Nikki who went above and beyond for me just to help out her customer!!! ⭐️⭐️⭐️

Always good coffee

Peppermint mocha...watch out! They add way way to much pepermint. Cant even drink it.

Customer service has been down, lately. I don’t go nearly as much as I used to, and I don’t miss it!!

They are always wonderful.

Good coffe and sweets

Excellent customer service experience.

I dont drink a lot of coffee but my wife do and shes always using Starbucks as a delightful treat to herself

Would have been 5 stars, however I ordered hot food and received the food about a minute after ordering, 5 minutes later received the Carmel Macchiato... Slow even for Starbucks. Food good, coffee good, service slow

This Starbucks is SO slow. All priority given to drive through. They were not even busy and I waited for more then 10 mins for my tall coffee. No apologizes. Avoiding this Starbucks and definitely will never go inside to order!

Good.

Hannah has the best customer service. Nicest smile, very polite. Professional, helpful, makes suggestions. Hire more people like her.

They dont have a progress in place for contactless interaction through drive thru. When I asked the cashier she said we do... we hold the cup towards the bottom smh lol

First time in the new store/location and it was busy and seemed much bigger than the previous location. I just needed to grab a bag of coffee for myself & nephew. I recommend the Christmas blend

I stopped here for coffee on the way to work. I had never been to this Starbucks but I pass by it frequently. Very nice location and nice barista. I have no complaints at all.

Clean good service

Bought a drink in line and about 8 people were standing in line before me, not mobile orders. Everyone that stood in line before me got their drinks before I did and after reaching out to the district manager from my work email, no response was ever provided. The lisle store is better and Ill continue to drive past that store just to go. Horrible experience.

This is a new Starbucks that replaced one in the same shopping center that did not have a drive thru. The line at the new place always moves smoothly and Im never in line more than a few minutes even if the line is long. My order has always been right and they generally have the food items I want in stock (Im usually here around lunchtime). The employees are friendly and efficient. I have gone inside once, and there is enough seating of various types and the store is well set up.

They ‘call’ out your name at a whisper quiet level, and don’t repeat. So I was waiting longer than necessary. My cappuccino was half coffee, quarter foam and quarter air. I don’t usually go to or support Starbucks and this visit reminded me why.

This location has some obnoxious employees on the Saturday PM shift. Seriously, what passes for a manager here needs to observe the interactions between customer and service. After handing over $20 plus a tip there was no Thanks or have a great day. Small things yes but it is indicative of a store that doesnt match up with the better *$s.

Good coffee, good atmosphere, friendly staff.

I have asked over and over if they could put up more umbrellas, but have been told it is only a slight possibility.Between the strong sun and a large area of cement, 3 umbrellas are not enough. Not only myself, but I have observed others, leaving because it is simply too hot in the sun. Too bad.How does a Starbucks get new/more umbrellas???Thank you

It was my first time at this particular Starbucks. Its a really nice store, somewhere inbetween a regular store and a reserve. Theres a great mixture of seating: small short bar, comfortable chairs, tall tables and chairs, and 4 sets of regular tables. The tables have outlets next to them. When I was placing my order, a barista who was busy with something said he would take my order one second. He left me standing for 3 minutes, until his manager came rolling her eyes at him and came to take my order instead. Awkward. Also the music and noises, specifically when they slide the door of the ice bin, are really amplified because everything echos in the store.

Awesome service, great taste!

Clean and cozy. A nice place to study and work.

Terrible no wifi CONNECTION!😕😠 as a gold card member all Starbucks I go in, in the southwest suburbs do not have wifi connections no more.

My addiction. My version of where everybody knows your name...

This is a Starbucks.

They dont call your name when your order is ready and they dont give a receipt unless you ask for one

We always live the fancy drinks!

They all the same.

Slow service but good service

Barely room to sit, why are non purchasers allowed to just hang out?

Excellent customer service and delicious Strawberry Surprise Frap

I have never been to a Starbucks that had such a low wi-fi signal that work could not be done, even after waiting 10-15 minutes for pages to load. Waste of time, if you need to work on a laptop do not come to this location.

Came here at 545 the lady tenisha told me they open at 6 terrible service wouldn’t recommend this Starbucks to anyone

Standard Starbucks, nice people, good coffee and food. I missed the foot stools here though.

Very friendly people and allow customization.

Great and friendly customer service

I have to agree. The WiFi is horrendous here and there are not enough tables

My fav

Quick and efficient

No coffee without waiting 20 minutes

Clean

Friendly staff.

Always have to be there

Coffee latte !!! Love it!!! and my son like cake pop!!

Always fantastic!

Employees are super nice

Come on people, its Starbucks, whats not to like

Clean, fast service

Merry coffee my friends

Love Starbucks 😍

Expensive but tasty!

It was great

Expensive coffee

Starbucks!

Friendly and enthusiastic staff! Great beverage selection!

My favorite place to buy chocolate since you have the option of changing the milk for soy or almond milk.