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Metro by T-Mobile
2011 75th St, Woodridge, IL 60517, United States
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Metro by T-Mobile
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Em
Review №1

Ali was great help. Good service and very funny.

Ra
Review №2

Ali was very helpful. Definitely recommend it all my family and friends!

Br
Review №3

Ali the guy at the counter is exactly like his name The absolute greatest of all time!! I came through with a broken phone immediately starts letting me know about upgrade deals and adding lines and so forth. Extremely knowledgeable and ended up adding a line and getting one of the latest phones plus an awesome easy to remember phone number. I absolutely came and got a deal. To say that Im ecstatic is an understatement! 10 stars

ka
Review №4

THEY DO NOT KNOW WHAT THERE DOING!!! TRIEDCHARGING ME 91 DOLLARS.... BUT I BEEN WITH METRO FOR OVER 10 YEARS TO WHERE I KNEW HE DIDNT KNOW WHAT HE WAS TALKING ABOUT!! CALLED CUSTOMER SERVICE AND THEY HANDLE IT HOW ITS SUPPOSED TO BE HANDLED... I PAID 16 DOLLARS.... SMHTHEY SCAM!!!! SEEMS LIKE THATS ALL THE METROS IN THIS AREATHIS HAPPENED ON 10/7 around 5pm

Mo
Review №5

Great deals

sy
Review №6

I was looking for another phone company with a reasonable price. I was so amazed that me and my husband got 2 new phones, phone cases and screen savers with great prices. Guy name ALI he is really professional he actually knows what is he doing he explained us on every plans..He even gave us a great discount. Now instead of me paying almost $200 for 2 lines. I can now save a $100 every month. Thanks MetroPCS. I will definitely shop at this store again. Great services.

sh
Review №7

Great customer service Mali was very helpful helping me find a new phone at a great price in a timely manner and I love it 😁

Du
Review №8

Was able to get a much nicer phone for my son and kept the same monthly bill with the extra line. very nice!!

Da
Review №9

The service is excellent! No complaints on the internet service or the speed of my phone. I never have dropped calls. The only thing I wish is that they had more of a phone selection

Be
Review №10

Service was very good. Ali was very helpful, especially with our case since it was a bit complicated. Very happy with our service so far.

Ег
Review №11

I came in for a new protective screen and he added 46 Dollars to my bill and added me for a phone upgrade... DOUBLE CHECK YOUR RECEIPTS AND ASK FOR RECIPT

Mo
Review №12

If I could put a zero star I would the service was terrible they charge 70 for a fee to change a color when I came 30 minutes ago I just wanted the color changed

Gi
Review №13

Awesome service..Ali

He
Review №14

This place is a joke no phones at allNo one knows prices,and when they do have one that they had in stock it was way over priced. Dont go there boost mobile us way better. Bunch of bull at this store

Ju
Review №15

Not really sure why this place is openThey have no knowledge about plans and prices.The person helping us had to call someone everytime we asked a question.What a waste of time, save yourselves a trip and go to boost down the road.

Gr
Review №16

Dont waste tour times here this guy refused to help anyone. Se buy phones here come back dor a simple question and unable to help.

Ja
Review №17

Dont waste your time at this location.No one has a clue what they are doing.Run for the hills.

Ga
Review №18

Ali was absolutely awesome!!! He was extremely helpful and exceeded my expectations.

Ro
Review №19

Love the selection of accessories, great options! Prices are mid to high range but better quality. Awesome customer service.

Tr
Review №20

Will never return to this store,they are selling the phone a lot more expensive then what they actually should be selling them for.When I confronted them about it the lame reason they gave me was that (they are privately owned and they can pretty much put any price they want )Bull beware people!

Ma
Review №21

No clue what they are doing g here went there to transfer my service from tmobile and they are not honoring the prices on line or on tv.They are almost doubling the price .just went to boost across the street and much better results. Awful experience..

Hg
Review №22

Just bought a phine here less tgan a week ago,i go to another store with a questiin i had about the phone.The lady asks me what i pais for it i tell her and ahe laughs at me. This store obercharged me over $100 crooks

Jo
Review №23

Person at the counter had no knowledge about plans and prices .Every time I asked a question they had to call someone .Very unprofessional, putting a body just to have someone there to open hurts this business more than it helps.Went to Bolingbrook and they where great.

Gw
Review №24

Dont know what happened to my phone completely stop functioning, was told I may need a new phone when I took it to other stores. Guess it just needed to be factory reset. Appreciate the honesty.

Li
Review №25

Love my new J3 prime! Needed a second phone for business that wasnt too expensive. Thanks for all you help!

Gr
Review №26

This place is a disaster shines over pricedEmployees have no knowledge. Stay away find other stores.

Do
Review №27

Needed a family plan that wasnt too expensive. Guess I must of come in at the right time, was offered a great deal on 3 lines for just $90 a month with unlimited internet!

sh
Review №28

Very helpful. Thank you Ali for switching all my contacts and pictures on my new device.

ka
Review №29

Awesome response at this place polite staff and quick work

ro
Review №30

Ali has no clue what be is doingHe refuses to helo with anything after you buy a pbone at this location.Horrible customer service.

Ma
Review №31

This place is a scam, over priced phones not honoring online prices.No one has a clue what they are doingDont waste your time go to boost across the street.

Ja
Review №32

This is the worst excuse for a store! No one has any knowledge about the plans or prices on phones. Very unorganized, went to boost across street and had way better results . Thanks to the employees at this metro store you just lost another customer.

Jo
Review №33

This location should be shut downI went to upgrade to a new device and without my knowledge they just activated a new number. Sisnt realized it till I called a family member and they asked of I had a new number.

An
Review №34

Best customer service and Great deals!

Ro
Review №35

Great Customer Service! Consumer cellular is the worst. Thanks for all the help.

Je
Review №36

Dropped my phone, was offered a great deal on a new phone. Clean store, good atmosphere.

Ro
Review №37

Always have a great experience here. Needed a upgrade badly screen had been cracked for a few weeks was worried would loose all my information, but thanks to metro im good again .

La
Review №38

This place as the best deal.

Tw
Review №39

Im a mechanic so im constantly breaking phones. Have probably gotten 8 phones in the last year. Thank god metro is so affordable and upgrades are available every couple months.

Ge
Review №40

I dont know too much about phones and im not much of a cell phone user, Ive had my K7 since 2016 and finally the screen cracked. Upgraded to the Aristo 2, I hope I can make this last just as long.

De
Review №41

Walked out of here with an amazing deal got a new phone, bluetooth spreaker, bluetooth device, case and screen protector all for under $200! Thanks for helping me get started and providing me with all the discounts.

St
Review №42

Forgot my security pin locked my self out of phone. Thanks for helping me reset my phone.

Ka
Review №43

The best phone store in the world

Ju
Review №44

Phones are super expensive they do not honor the metro prices.when you question why they do that,there response is (WE ARE PRIVATELY OWNED WE CAN CHARGE WHAT EVER WE WANT.

Ca
Review №45

Best customer service and best experience.

Lu
Review №46

I was offered new promotions, ended up upgrading. Very Friendly staff.

Da
Review №47

Very Knowledgeable, they always have a resolution.

Sh
Review №48

Always helping me solve my phone problems.

Vi
Review №49

Man these guys know everything. Came in for a bill payment and a had a couple issues with my phone slowing down thought it may need to be upgraded again, but just needed a little cleaning.

Ra
Review №50

Dont even know why this place is even open,no one has a clue on what they are doing. Clueless on products they sell and over priced devices. They do not follow metro pcs guidelines. Stay far away from this place....

Is
Review №51

This olacelways opens late,they close early and they have no phones in stock.Did t see the purpose of them being here.Very frustrating.

Mo
Review №52

All good.

li
Review №53

A good experience coming here. They help me out with whatever phone issues I have.

al
Review №54

NO ONE IN THIS PLACE HAS ANY IDEA WHAT THEY ARE DOING!THEY HAD TO CALL FOUR DIFFERENT TIMES TO ANSWER A SIMPLE QUESTION ! AVOID LIKE THE PLAGUE!

Em
Review №55

Needes help transferring my information from one phone to another.

Am
Review №56

Not to many phones on display, 1 worker for the entire store, only good thing the store wasclean

do
Review №57

Overall good customer service.

Je
Review №58

This place never has phones and they are always closed,not sure why it’s even open!

jo
Review №59

Is this place ever open and when they are no phones at all!

Ke
Review №60

Fast, efficient & professional.

Li
Review №61

Very helpful for any cell problems

Ch
Review №62

Just upgraded :)

Gr
Review №63

This place is useless, I went to buy a phone and no person had not the slightest idea Prices. Do not waste your time. I do not open up Spanish, they are pure Indians.The same phone that I bought ayi poor $ 199.99 in another meter I look gave in $ 129.99 are been transas.ojo!

Ev
Review №64

This sendejo is well transa with the Latin people. Very careful

da
Review №65

This store is worth pure Pito they have no mothersI never come back they are well transas.

Information
4 Photos
65 Comments
3.4 Rating
  • Address:2011 75th St, Woodridge, IL 60517, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 331-777-2284
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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