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Walgreens
401 W State Rd 434, Winter Springs, FL 32708, United States
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Walgreens
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Review №1

The Buy Online Pick Up In Store or Curbside has been so convenient. There’s been a couple of hiccups but the team at this Walgreens has always been very nice and prompt at resolving issues. I never wait a long time picking up my prescriptions either so it’s very convenient going after work and getting things. I have done the same at other Walgreens and the service has not been the best so I’m glad that this is my most convenient Walgreens since it’s so close to my home.

Fl
Review №2

This is one of THE worst Walgreens on this side of town. They have zero curb appeal - their trash bins are always overflowing and just trash in general throughout the parking lot (think, run-over baby diapers greeting you once you open your car door). Sometimes there are bums begging by the front door and the rest of the barefooted folks from the nearby trailer park community that shop and loiter there. I agree with the other negative reviews on here: Customer service is * Nonexistence *. Had problems with curbside pickup; employees could care less. This place beats the worst walmart imaginable.

Me
Review №3

Kelly at the Pharmacy is really awesome! I needed some additional information about COVID testing for an upcoming trip and she has been so helpful, understanding and sweet. Additionally the rapid testing results arrived even faster that i could ever expected. I am very satisfied with the services I received at this location.

I
Review №4

I am constantly seeing commercials or receiving information in the form of an email reminding me how convenient it is to make an online purchase for curbside pick-up in as little as 30 mins. I call bull to this -ESPECIALLY- this Walgreens. I am literally a 10 min drive from them and it is upsetting that I have make the commute to the Red Bug Lake location or Longwood to receive decent service. As an immuno-compromised person, I heavily rely on these types of services and this location has utterly failed me. Twice Ive placed a curbside pick-up with this Walgreens and not once received a call, text, email, or a smoke signal that my order was ready. And listen, I am not an unreasonable person; I understand places are short staffed/low on inventory, however, let me know that you cant fulfill my order instead of letting me wait days on end and having to call and being told some lie about the system is down. That was the last time I shop at this location. I had no choice but to call corporate because I lost all my digital coupons with my second failed curbside pick-up transaction. The corporate reps that answered the phone were extremely nice, apologetic, and gave me all my coupons back and little extra as a goodwill gesture. Also, corporate promised me a call from the store manager and guess what? The manager NEVER called me - telltale sign that this location is rundown, disorganized and the employees dont care - and if THE manager doesnt care... who will, right? Avoid this armpit of a location at all cost.

Co
Review №5

Greeted with superior service to receive my first dose of the covid vaccine. Check in process was quick and easy followed up with the Pharmacist administering the vaccine with ease. Lucas the store manager was more than helpful during the experience. Thank you again Walgreens for the incredible service.

ju
Review №6

The pharmacist don’t know what they are doing. They told me to give them Cvs info to have my prescription transferred and never did it. Now I call them and the say I have to come in that what they originally said was wrong. It’s been a week still no medicine you suck

Ke
Review №7

The pharmacist James MacDonald likes to threaten school board members and wants to go to their homes and “get them “. Is this Walgreens stance at implied violence or just James’?

Ke
Review №8

Walgreens employee crazy railing against vaccines and threatening school board members

No
Review №9

Pharmacy is a covid-19 free zone. While I was waiting to pick up my prescription two people were there without masks. Healthcare professionals wouldnt even educate them nor the store enforces regulations.

Ll
Review №10

I really dont understand all of the one star reviews on the list.Ive been using this location for about twelve years now and have always received excellent customer service from every department. Everyone has been friendly to me at all times. I go to the pharmacy the most and have always had excellent customer service. That includes service from the pharmacists and their respective staff. They all know me by name and always say hello to me when they see me. There are some store staff who will even strike up a short and pleasant conversation with me.Perhaps its a matter of peoples expectations and sometimes impatience with staff. Its also important to understand the pharmacy staff are human beings too. They cant perform miracles and please everyone all the time. However, I can only give my experience which has always been excellent.

Sa
Review №11

Great people, very helpful! I have always had positive experiences at this and all the other Walgreens locations I have been to throughout the US. The employees are always pleasant, eager to please, and knowledgeable. Not sure why there are so many one star reviews here, we all have good and bad days. As with any reviews, your mileage may vary.

Ry
Review №12

Doctor called in prescription at 4:00. I called at 5:20 estimated time to completion was 20 min. Called back at 6:30 they said not work had been done wait about 40 mi. Went to the store at 7:15 walked up to the counter. They said it isnt ready yet. Waited 40 min and finally got the prescription at 8:10. Really it takes over 4 hour to fill a prescription. Crazy. A different time i tried to fill a prescription here they told me 20 min I went back in a half an hour and they said they dont carry that prescription in stock and I would have to contact the specialty pharmacy.

Ch
Review №13

Came straight from the doctor (10 minute drive). Script was already filled, insurance was ran, and she had run a discount on the script. Great service!

Av
Review №14

Went to the Walgreens clinic in early December and was given a prescription with one refill. I went to go get my refill for my prescription of a rescue inhaler today at which point I was told theres no refill. The person told me they would follow up with my doctor at which point she realized I got it there and the clinics are now closed so she couldnt follow up with my doctor. I asked what we can do about this being that I NEED this prescription. She told me nothing they can do until I go get a new prescription and walked away. Hate this corporation.

Ky
Review №15

This has got to be one the most incompetent pharmacies Ive ever dealt with in my life. Not being entirely their fault Florida healthcare is a joke! Having possible the best insurance possible everyone is very willing to take your money with less than poor service. You want to laugh at me because of this system? Dont ever try to pull this insanity where I come from. You will be out of business.

Vo
Review №16

I went there to drop off a prescription I need for school that I have been taking for 8 years now. I have always been able to pick it up using my ID, but when I went to this store they informed me that I had to have a local student ID to prove that I lived near by. I went to pull out my insurance card that had my address on it and the pharmacist completely blew me off. Later I tried to call and I was very polite and patient with them. I called to ask what I should do about the student ID and get information on how to cope with having to stop this medication cold turkey due to this issue. I got transferred at least 10 times, and once I finally got to talk to someone in the pharmacy, the man was very rude to me and wouldnt let me speak. I have NEVER went into a store and had to deal with people that were unprofessional to such an extreme. I left the store feeling terrible. I understand that I might need an ID with my recent address on it but this was the worst store experience I have had in my lifetime. I am definitely never going back to this Walgreens. There was no reason for the pharmacy to be so disrespectful. I was in tears after that phone call.

To
Review №17

Exceptional customer services at this Pharmacy. I have used other pharmacies and other Walgreens, but none as well-run as this one. In fact, I drive three miles past my local Walgreens to pick up prescriptions. It is always well worth the trip. Great service always trumps distance!

da
Review №18

Associate was very rude, lack of knowledge and discounted the phone. They needed more customer service training. I am available to do it.

Er
Review №19

I came here for prescription cough syrup. When arriving, I find out the pharmacy is out of the medication. No problem, I understand inventory problems happen. Then I overhear the woman in front of me also cant get her medication because theyre out of it. I start to notice a pattern.So they transfer the medication to a Walgreens down the street. Ok fine, works for me, I go down the street. Upon arriving, I ask the pharmacist about my prescription, who looks bewildered and cant find anything.So I call my doctor. Turns out, this pharmacy never called the doctors office to transfer my prescription.So now Im sitting here waiting half an hour for cough syrup.If youre thinking of picking up a medication here, run. Run far away.

Gr
Review №20

Great Pharmacy and kind people that work there. Always ask if I am finding what I need.

Na
Review №21

I love this pharmacy, as well as the staff from the rest of this store!

Ju
Review №22

I love this store. The folks that work there are always so helpful and friendly. The pharmacists are very helpful and knowledgeable. Great store.

Ke
Review №23

I feel like everytime I come to this store I have an issue. Does no one but one person work here? The poor guy up front has a 10 person line, there is no one helping in the isle and not a soul to be found in the photo area. Whoever runs this place should be fired.

Ja
Review №24

Zero customer service here. I used the app to order prints and had to call to change them to 4x4 pictures. Calling and calling, no one answers at the photo department so I get redirected to another department. Omar rudely picks up doesnt say thanks for calling Walgreens or anything. I tell him I need to talk to someone in photo department he answers with what do you need Im like ...ok I would like to know if you can print 4x4 instead of 4x6 and he just says hold on an obscene amount of time later he just says thats it ? Never answering my question or even thanking me for holding. I hope they pay him and the rest of the staff 7 dollars an hour.

Br
Review №25

I have always used walgreens as my preferred pharm but since i moved i started going to a new location & as this was my first time i dropped my script off mid December. I do not say this to be rude or arrogant & angry.. but let me just say that in all honesty i have never in my life gone to ONE pharm so many times before, not only that but i have never been treated more like a complete idiot, no one ever wanted to help. I went day after day, called, they kept telling my my insurance didnt authorize it yet.... long story short .. Today is January 11th and i just took my script to a different walgreens (redbug rd) and got it filled within 2 hours.... never ever ever ever going back. I am honestly disappointed with their service and how uncomfortable they made me feel everytime i went to check on my med.

JO
Review №26

Always a wait at the pharmacy. Staff helpfull but not very friendly.

Da
Review №27

This pharmacy needs a total revamp from management down. Very unprofessional and lacking proper customer service training.

Ap
Review №28

The staff changes frequently. They could work on their friendly, welcoming nature.

Ch
Review №29

Its my go to drugstore for everything from prescriptions to health and beauty products.

Em
Review №30

Pharmacy ALWAYS screws up somehow. Bumbling employees, screwed up records or they just forget about the prescription after its dropped off.......... ALWAYS some kind of problem.

Ka
Review №31

One employee helping 10 customers what a shame she had enough patient she worked hard her name is GiGi!

De
Review №32

While waiting in line I asked cashier Kimberly if she was open she point and said go over there at the other register with a line not 30 second later she goes and rings someone else up poor customer service

De
Review №33

The assistant manager Nayades was very friendly and the cosmetician was very he

Re
Review №34

Worst customer service of any pharmacy. tried to kill me.

Da
Review №35

Very nice people, couldnt have been more helpful

Ma
Review №36

The worst pharmacy ever. Customer service 0/10.

Mi
Review №37

THE CLERK WAS HOT!

Ky
Review №38

I reluctantly went here for the pharmacy since it was nearby. Prices are substantially more than everywhere else to start. They also said the prescription would be ready in 30 minutes, so when I called an hour later the person answering the phone was very rude and told me it still wasnt done yet. Make the extra trip next time.

Mi
Review №39

Always clean and friendly

ri
Review №40

Very rude workers, always problems at the pharmacy.

ka
Review №41

Gd service😜

Na
Review №42

Awful pharmacy

Ja
Review №43

Rude

He
Review №44

Average

Information
8 Photos
44 Comments
3 Rating
  • Address:401 W State Rd 434, Winter Springs, FL 32708, United States
  • Site:https://walgreens.com/locator/walgreens-401+w+state+road+434-winter+springs-fl-32708/id=3161
  • Phone:+1 407-327-9362
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations
  • Dollar General310 E State Rd 434, Winter Springs, FL 32708, United States
  • Walgreens5205 Red Bug Lake Rd, Winter Springs, FL 32708, United States