user
Body & Soul
545 Trade St NW UNIT 12, Winston-Salem, NC 27101, United States
Appearance
Body & Soul
Comments
Yv
Review №1

Love this store, we travel from Texas annually to shop. The customer service is excellent and the merchandise is of the highest quality.

Ke
Review №2

I thoroughly enjoyed my visit today. Dana was very warm, welcoming, and eager to share about her boutique. You can easily spend hours browsing the jewelry, clothing, gallery and so much more! I look forward to visiting again during my next trip to Winston-Salem. Please support this small business. You wont regret it!

Me
Review №3

Highly recommend Body & Soul for anyone wanting to invest a little in their bodies & souls!Somehow, Body & Soul manages to be both unique & universally appealing. I’ve found gifts for everyone here, from a Tibetan copper bracelet for my hubby, to slippers for the in-laws, to fancy soaps for neighbors, to one-of-a-kind wooden kitchen spoons for parents.Best of all, my energy refills every time I visit. Shopping can be draining, especially during a pandemic — but I always feel comfortable & cared for here. The owner’s commitment to the community is obvious; her warmth lifts you the moment you step in the door. She’s a blessing for Winston-Salem!

Un
Review №4

Ive been shopping here for a few years and I love to get my soaps, oils and incense from here. The owner is so friendly and helpful to the customers.

ka
Review №5

I read the reviews, and I do not agree, the woman that is there is NEVER warm and is always preoccupied. I have tried on several occasions to learn and talk about the merchandise. I believe she should read theWILLY LYNCH. My life in N.Y. 51yrs, and seven here is DAY AND NIGHT. Sadly, I miss out and so do they. Do better. I suggest you get in touch with whatever it is that bothers you about OTHER black women that may be different then you .smh

Al
Review №6

Such a beautiful shop. The woman working, Dana, was so incredibly kind and helpful, the best service I’ve received in ages from any store. She took the time to get to know me and my mother. Everything was very beautiful and had very affordable prices. The store featured a boutique, a book room, skin care, aromatherapy, and an art gallery. I highly recommend stopping by.

Co
Review №7

This place is wonderful! The owner and staff are amazingly sweet. They pulled up a stool for my grandmother to sit in and even offered her a bottled water while she waited for me to shop. The shop itself has an impressive selection of literature, jewelry, and handmade crafts. I highly recommend shopping here!

Pa
Review №8

Variety of unique and quality items, reasonably priced, and the BEST CUSTOMER SERVICE EXPERIENCE EVER!!

Mo
Review №9

The moment you walk into the store you’re greeted by two lovely ladies. They made my partner and I feel like family right away. You can feel the warmth and love. Got some really special gifts for our grandparents. Thank you queens. Blessings on blessings. Love!!!

Ch
Review №10

Absolutely Im in love with this place 😍

Cy
Review №11

Worst experience in a store ever!!! I have never been disrespected by a store employee as I was today. I was passing through Winston after a 4 hour car ride with my small children. As we passed by this establishment I walked in to ask if they had a restroom, the lady at the desk politely told us no. As we were walking out, a lady offered us a mask. I declined because we were leaving and told her that we were looking for a bathroom. She said with a nasty attitude the this was a retail store NOT a bathroom or a place to ask for a bathroom!!! And as we continued to walkout of the store she continued to tell us that is was not a place to ask for a bathroom it was a retail store. So I told her that I wouldnt be back, and she said that she was glad and didnt want us to come back. Uncalled for, completely!!! If you want to be judged by all means shop there! A simple answer to a simple question was all that was needed. What a rediculiously rude individual!!!

Ti
Review №12

The shop caught my eye while I was looking for a place to eat lunch and I decided to hop in to look around.They have a great variety of things, beauty products, clothes, jewelry and art!I wasnt sure what I wanted when I came in but I gravitated to the bath and body stuff. Asked for a specific product and the owner was super friendly and wasted no time helping me to find it. She even went above and beyond to make sure I saw the full variety I had to choose from.I have a ton of hair and have been looking for a good bonnet to sleep in, and I have bought a lot of different ones, but the one I picked up here is the most comfortable one I have found yet!Also got some African Black soap, and some cute hair clips and hope next time I can get one of their hoodies and maybe one of the gorgeous tapestries.

Re
Review №13

I have been a client of Dana since she opened the store.. Have taken my family there for over 11 years we love her and the African heritage she loves. The way she treats her clients makes you feel as though you need to shop there. The deals and specials are always welcome but the beauty of the owner and her dedication to service or unmatched and welcome in todays world.

Mo
Review №14

I love Body and Soul. The owner is so professional and appreciative of my business.

Li
Review №15

We walked into this Body and Soul “retail” store to ask if they had a restroom that we could use. Their response was shocking. “This is a retail store not a store that you come into to ask if they have a restroom!” Yeah like retail stores don’t have restrooms, okay! And also we had a child that had to pee, so think twice about spending your money here! I don’t recommend this store to anyone that likes common courtesy! Very rude employee!

Al
Review №16

Ive had a beautiful experience every time I have shopped here. The owner and her employees are amazing and caring people. Im a huge fan of the body oils and always visit and purchase more to stock up when I get close to running out. The set-up is gorgeous and customer service is of the highest quality every visit.

Ma
Review №17

This was my first time going here and the employees there were super helpful and sweet! They also have a lot of amazing items here. I will be back!!

li
Review №18

Love B&S, Dana is the best. I always buy my special gifts here. So unique...my son-in-law loves her oils. Always a treat to visit!

Le
Review №19

Dana is awesome! Go support this business. They have a wide selection of jewelry, art, books and gifts.

Ch
Review №20

My favorite store dana suggs is nice and friendly and loves everyone.

Yo
Review №21

Danas shop is the best ever! She will make you feel ljke family. If your visiting the carolinas do not miss her shop. You will truly regret it. The music, art., & jewelry and don t forget soaps Lotion, oils. Forgot to tell you. Lean in, ITS THE BEST KEEP SECRET IN WINSTON-SALEM. Sss, forgot to get my church fans for Gifts. Thank you Dana for the best shop ever!🎶🎶🎀

An
Review №22

The epitome of graciousness. Superb customer service with a fabulous assortment goods to please the senses and that pocket.

Da
Review №23

I absolutely love this place. The people that works there are super friendly and helpful. It always smell awesome in there.

fr
Review №24

Saw the owner on the news this morning. And just want to wish her good luck and many blessings..I pray for your prosperity

Sh
Review №25

Body and Soul is my absolute favorite store to shop in for body care products. The owner is extremely sweet and ALWAYS welcoming. The atomsphere is relaxed and educating. Ive been shopping at the store weekly/bi-weekly for almost 2yrs now. The honey blackseed soap combined with the lotion is definitely my favorite. My son loves the books area. The books features characters of color which is rare for young children to see, which is something I absolutely love. The place is worth the visit because I promise youll become addicted!!

Pe
Review №26

It is always a warm welcome and an abundance of assistance with any questions I may have. The clothing, jewelry, artifacts, and such are beautiful. Lets not forget the book section of the store. WONDERFUL !!!

so
Review №27

The owner of the shop has an energy unlike any other.. very knowledgeable on the contents of her shop and the sweetest woman youll encounter. I suggest checking it out for yourselves.

T
Review №28

Great selection of products and the owner is so nice. I will definitely go again. 😊

Ba
Review №29

I love this place. I visited this place just yesterday for the first time and the atmosphere is great to say the least! Its so cultural and has a variety of many different things

De
Review №30

Dana is wonderful. Always a great shopping experience.

Ka
Review №31

Such beautiful energy and people here.. I cant recall the last time I was offered water while shopping. Theres a unique array of gifts, the employees go above and beyond. Ill definitely be back.

Be
Review №32

Great shop with great selection but what makes the shop so special was the owner. My wife was just diagnosed with cancer and she gave my wife some healing blessings. Our favorite shop on Trade Street.

Na
Review №33

This store is absoultely beautiful your purchase helps the owner feed children in Kenya! All authentic handmade items. Everything is so lovely. Must check it out.

Po
Review №34

Beautiful staff and atmosphere....I love this store!!!

Ta
Review №35

I absolutely adored this shop! It is overwhelming when you walk through the door. You are hit with racks of beautiful clothing, cds, lotions, specially crafted body oils, soaps, mesmerizing African art, and an entire room dedicated to books! I felt nothing but good vibes in here. The owner is a beautiful soul. She has such a sweet disposition, and as we left, grabbed my friend and Is hand and said powerful, kind words to us before we left. She truly appreciates everybody that walks through the door. Her shop is something we all need to support!

Ro
Review №36

Great store and wonderful customer service.

Ai
Review №37

Every time I shop here Im greeted warmly and professionally! The owner, Dana Suggs, is a jewel of a person and makes all who shop or even just browse in her store feel welcome and appreciated! Her selection is expansive from jewelry to scarves to body products and books, every visit is a treat. I highly recommend this business!

Ar
Review №38

The atmosphere is welcoming. The variety of art, clothing, lotions, and oils are overwhelming. The owner is a kindred spirit. Informs you of the products while giving you space to soak in everything. Its a trip out of the everyday.

Ad
Review №39

My visit, in June, was beyond pleasant. I truly enjoyed visiting each area of the store. We were under a time constraint so I didnt thoroughly peruse each section as I would have liked. The customer service was phenominally genuine. Excellence is the word that comes to mind when I think of Body and Soul.

Di
Review №40

Body and Soul is my favorite store downtown. The customer service Dana gives all her customers is wonderful.

Ky
Review №41

Lovely vibe as soon as you walk in! They have a wonderful selection of African jewelry, clothing, and art. Its a must visit when you in Downtown Winston area.

Mo
Review №42

Loved it, lots of nice jewelry to choose from. Owner was very friendly and very welcoming

Ni
Review №43

Wandered into this beautiful shop today. I received a pleasant greeting and just the right amount of help. This will definitely be my first choice of place to find lovely gifts and art!

il
Review №44

My visit to Body and Soul was everything I hoped for and more! The lady working there was super sweet and offered me a cold bottle of water as well as packaged my products so beautifully! Best customer service and would highly recommend! :)

Cr
Review №45

This place is great. We make special, hour long trips just to buy soap here. Dana is always very cheerful and we felt like regulars on our first visit. Parking can be a pain at times but we just drive around the arts district until we find a spot.

Ma
Review №46

I had a great experience in this place. I bought a small toiletry bag, which actually is really big, for a really good price. I will definitely come back again!

Je
Review №47

I love this store! We buy all of our soap from Body and Soul. It also has a room that is like a little bookstore - so cool! A gem in Winston-Salem.

MI
Review №48

Love the owner and her many different items. Always can find something unique here. Prices are reasonable and there is always something new to find.

Pr
Review №49

Lovely Place!! Nice African Attire with Reasonable prices

Ar
Review №50

I love shopping at Body and soul. The atmosphere is so pleasant to be in, and each time that I shop there, I receive a warm greeting. I feel like a part of the family. Dana, you are an awesome person.

De
Review №51

We love this place, we always get the soaps and lotions. The owners and staff are great.

Ze
Review №52

Awesome products and service! Dana, the owner, is the best. Im always warmly greeted. She and her staff provide personal service and touches. Always a treat!

Be
Review №53

My husband loves this place and they have great stuff.

co
Review №54

Their soap and body oils are wonderful..its so good that I catch the bus all the way to downtown..they have a wonderful selection of soap..jewelry..all types of hair accessories..its great!!

Wa
Review №55

My experience at Body and Soul was not exactly what I had hoped for. The essence of the store was rudely interrupted by the presence of the owners father. His disrespect and rudeness shortened my stay; however, the owner was very pleasant and fair in which the way she handled the situation. This experience doesnt take away from the beautiful products that she has to offer. I personally wouldnt go back after pondering on the experience; however, I wouldnt encourage anyone else not to visit this store. Its really sad to know that as a people even in an establishment that is supposed to support unity can display such a high level of rudeness.

Ap
Review №56

Bful clean n it smells good evrry visit Love the hospitality from one The Qween S u would love her personality n if u cant find it shell tell u come back we will have it n take ur name Bb tc hagbd Enjoy ur day WSNCApostleBishopPastorKJJDiop

Ke
Review №57

Love this place the vibe is a blessed calm

El
Review №58

Great shop. My husband and i go often for incense, body washes, lotions and things of the sort.

Co
Review №59

Amazing place to shop! As a business owner myself I am inspired by the professionalism and beauty of this shop in downtown Winston Salem

Al
Review №60

Best place in downtown Winston! Dana is amazing.

Ki
Review №61

Excellent customer service! I appreciate how engaged the employees are with every customer which is a rarity these days!!!

Sh
Review №62

A gift shop operated by friends you haven’t met, yet. When you visit Body and Soul, you know you are among friends.

De
Review №63

Shopping at Body & Soul is always a wonderful, exciting experience for me. Dana, you and your staff are warm, friendly, and helpful -- truly THE BEST!

Vi
Review №64

Stuff is always polite and willing to help love this place.

Ch
Review №65

Body and soul is my favorite store to shop at and dana suggs is very nice and sweet

Ro
Review №66

The owner is so pleasant and sweet and her stuff is so nice

Je
Review №67

Gorgeous selection of accessories and books!

Me
Review №68

Professional, excellent attention to deatil & amazing customer service!

Te
Review №69

Love this store,

We
Review №70

Great atmosphere friendly staff knowledgeable about the products welcoming store always love going to this store !!!!!!!!!

Va
Review №71

I Love it!

Ke
Review №72

Love...Love..Love!!!!

Information
23 Photos
72 Comments
4.9 Rating
  • Address:545 Trade St NW UNIT 12, Winston-Salem, NC 27101, United States
  • Site:https://m.facebook.com/BodyandSoulNC/
  • Phone:+1 336-723-7685
Categories
  • Gift shop
Working hours
  • Monday:Closed
  • Tuesday:12–5PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations