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Dahl Used Winona
1111 W Service Dr, Winona, MN 55987, United States
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Dahl Used Winona
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Je
Review №1

Need to work on answering phones. constant voicemail gets anoying.

Vi
Review №2

Very friendly staff and a great experience in general.

Ja
Review №3

Sales person was not the best. Next vehicle will not be bought here.

Na
Review №4

Nice people, good service

Ro
Review №5

The staff at Dahl made me feel like family from the moment of my 1st email inquiry, to the moment I drove off in the car of my dreams. I highly recommend using Dahl Auto for anyone seeking a new or used vehicle.Ive been looking for a car for the past 3 years, but just wasnt able to afford what I really wanted. Then my dad passed away a couple of months ago. He left an account for my wife and I with enough money to afford the car of my dreams. My wife told me that now its my time. Then I found the listing for my dream car at Dahl Auto. Heather was great with her email communication, and my salesman Joe made everything very easy for me. I became very emotional when I first laid eyes on the car. All I could think of was my dad. The car was detailed to perfection. After signing the papers and driving home I felt like dad had lead me to Dahl Auto. Its like he knew that I would be treated like family there. Thanks to Heather, Joe, and Nick, for making my car buying experience perfect!Ron S.

Ka
Review №6

My husband and I highly recommend Dahl Toyota! We drove 130 miles to purchase our 4Runner from Dahl. Our salesperson, Mina Lewis, was great to work with! She is very knowledgeable, responsive and got us a great deal. We felt no pressure and the entire buying process was a completely positive experience.

Ch
Review №7

Great service department. Got me in and out quickly.

Ma
Review №8

Bought a nice used vehicle couple of weeks ago. Very nice to work with.

Co
Review №9

I was scammed so hard that it nearly ruined my life. I spent about $10,000 on a used vehicle (Chevy HHR). 5 days after purchase, the check engine light came on so I drove it back to them to take a look. I overheard the mechanic talk to the dealer I was working with say something about a timing chain. But, when the dealer came to talk to me, he said the engine misfired due to a dirty cylinder, and it had been cleaned. I assumed that the timing chain discussion was about another vehicle and was satisfied and left. About 7 months later, my entire engine blows. Guess what? Timing chain. They had lied to my face about what this issue was and intentionally hid it from me. Now I had a blown engine that I couldnt afford to replace ($6,500). I still owe thousands on the car and its in a junkyard. I almost lost my job because I couldnt get to work. I still cant afford a new car because Im still paying off this one. For another few years. My quality of life is greatly decreased and I struggle a lot because of this. Imagine being so concerned with profits that you would intentionally lie to someones face and risk their livelihood over what had to be a couple grand profit for them. PLEASE GO ANYWHERE ELSE.Update: they asked me to email so I did, never got a response. Any replies they make to bad reviews are for show.Update #2- It has been years since this happened and Im still struggling because of their lies. Please please please dont go here.

Jo
Review №10

They are so helpful and kind! You get much more than youd expect from a dealership. I go to Toyota for almost all my vehicles needs. I look forward to oil changes! Such a nice lounge area!

An
Review №11

A few weeks ago I just got my new car at Dahl, and I am happy with my purchase. Id like to thank Landon Evanson for the patience for the struggles I had in getting certain documents in a short amount of time, and Nick for taking the time in figuring out the most affordable vehicle for me on a college budget. Thank you both so much!

Ke
Review №12

I went to Joe Hicks for help, as I wanted a newer truck. I told him what I was comfortable paying and what I had to offer for a trade and down payment. He helped me figure out what range of vehicle I could afford, because he did not want me to be unhappy with it down the road. He offered up great suggestions, Dave helped find a vehicle too, Bob helped appraise my trade, and Nick helped get me financed. Couldnt be happier with the experience. They all really cared.I totally was expecting a negative experience, but figured itd be worth it to get a new ride. What Joe and the other Dahl employees showed me was that I never should have worried in the first place. I honestly am so happy with how I was treated I cant imagine ever using another dealership. These guys exemplify great customer service and all should own their own dealerships. They know how to treat people right. Joe, you da man. Thank you. I ♡ Dahl.

Do
Review №13

We were interested in buying a used car. After a test drive the price was then quoted at $2,000 more than the price that was in the window. Not much help from the salesman.

Ri
Review №14

Nice combination of Toyota, Ford, and GM vehicles here tucked in against the bluff side. Extremely helpful, friendly staff, plus a great selection of new and used cars!

Ke
Review №15

I had Joe Hicks assist me with buying my second vehicle from Dahl. I requested that the original vehicle I wanted to look at from Lacrosse. That vehicle didnt work out with it being older. Joe and the business manager took the time and found 3 different vehicles in Dahl inventory that they knew I would be approved for, which happened to be a next to new vehicle for me (2017). The time they took to assist and make sure I was able to buy a new vehicle for our growing family was amazing! I highly recommend seeing Joe for your next vehicle purchase!

Sh
Review №16

Our salesman, Dave Evenson, was very helpful and answered all our questions! Very happy with the experience!!

T
Review №17

I am VERY SATISFIED with the way I was treated at Dahl. I went there with little to no expectations of getting a newer vehicle, and getting rid of my older one. Cliff went above and beyond to take my old vehicle and replace it with the exact one I inquired about. It still feels like a dream, and Im very thankful for everyone involved in the process. Thank you Cliff for making my dreams a reality. Im very grateful you were there at the very time I needed a new ride.

Pa
Review №18

Kim Ferguson took such good care of me in my search for a 3/4 ton truck. Sending me pictures & information. I have decided to wait on getting one. But as soon as I want one I will go through her at Dahl!

Da
Review №19

Best service I have experienced in car sales. We inquired on a vehicle they called us. We set up a time to go and look. We had Franklin Gentile as a sales person. We told him what our price and what we wanted. He went to work and found what we want. Around great service. Thank you

Er
Review №20

The staff was amazing! This was the most relaxing car care experience Ive ever had. My husband and I decided to go here even though its a 30 minute drive because its so great. My husband bought his car here, and he was very impressed with the service!

Br
Review №21

We recently purchased a 2017 Mustang Convertible at Dahl Used Cars in Winona. We had been considering a convertible for some time when this vehicle became available. We reached out to Dahl Used Car where we met with Joe. He had the car detailed prior to us coming to see it, and it was a very short time from our initial contact and our physical visit to the store. Further, he had great knowledge of this particular vehicle and could answer all of our questions. He reviewed the essentials and the special features of the car prior to us test driving it.When we had questions during the process, Joe knew the answers. He is obviously very experienced and knowledgeable about what he does. He was professional and courteous in his interactions with us during the whole process. I would confidently recommend Joe to any of my friends that are looking to purchase a vehicle. He made our purchasing experience enjoyable and we left with a great car and an even better feeling about the purchase.Brian and JoAnne Gilmore

An
Review №22

I had a wonderful overall experience. Joe Hicks was my sales guy and he was very friendly and provided all the information I needed to purchase my car. He helped me find the perfect car for me and answered all my questions. This was my first car purchase and I was pretty nervous for it, but Joe made me feel at home and put all my worries at ease. Everyone was very friendly and willing to help me in whatever way possible.

Ta
Review №23

I had such a great experience! Joe was a great salesman! I appreciate his kind and non-pushy vibe. I had a great price on my trade in and all of the staff was friendly and helpful.

Mi
Review №24

It was great working with them and I purchased a super used car. A good place to do business.

Er
Review №25

Very happy with the customer service at Dahl Used Winona. Joe Hicks helped me leave with a good car for a good deal today. 👍

To
Review №26

I personally vouch for the people and the place. The people are great and the place is awesome. Theres plenty of reasons to come and see for yourself. Please contact me directly for any suggestions or details on when to visit. The inventory is well kept and priced right. Thank you!

Da
Review №27

I love the staff. They make me feel wonderful every time I go. GREAT customer service.

Tr
Review №28

Thank you Kim Ferguson for everything you did the other day you went out of your way to make sure that i left with the Dodge journey. I appreciate it very much and i will always do business with her.

Ka
Review №29

Heather Drazkowski was so very helpful in getting us in for an appointment when we wanted. She had the vehicle pulled in and ready to view on time. Scott Florin helped us get the paperwork done timely so that we could get on with our day. 5 Star service!

Ca
Review №30

The staff were all very helpful and made my first time buying a car a great experience! Joe Hicks was excellent, and answered all of my questions with no hesitation. Would recommend them to anyone in search of a vehicle!

ma
Review №31

Thanks for selling me a car that:Only has one key, the ignition key, no keys to the doors if the fob happens to die.Came with keyed lugs but no key for the lugs.Had an inspection and APPARENTLY you (you inspected it) missed one of the front wheel bearings that is now bad less than a year after buying the car.Had a sticky trunk latch that now has pretty much completely failed and now the trunk only stays down if I go over 40 mph.

Mi
Review №32

I ask Scott Florin to keep a eye out on a specific car. He called me a few weeks later, and I got to drive away in the exactly what I wanted. It was a fast and simple process for financing. Highly recommended by me,to at least go see Dahl for your next vehicle.

Na
Review №33

I have come too expect great treatment at my local White Bear Lake Toyota dealer. When I had to have my oil changed at Dahl because I was in town for a few months, I was not disappointed. I was treated just as well as at home. Although I doubt that I will need to return to them before I leave, its nice to know that I neednt worry about it.

Da
Review №34

Very Pleased! This is our 3rd vehicle from Dahl in the past 2 years! They Always take care of us! Even our daughter just bought a vehicle from them. Joe Hicks was was a great salesman from the Super Center in Winona, Hyundai store is awesome too!

Gr
Review №35

My husband and I had a wonderful experience at Dahl. Our dealer Joe Hicks knows how to work with his customers to get them the best for their family and money.

Ri
Review №36

Drove 3 1/2-4 hours to purchase my vehicle, was very happy with the way the transaction went . Thanks Vinnie !!

El
Review №37

Bought my Chevy Impala from here. The person who helped me did an amazing job, and made sure I had all the information I needed. He also checked up on me a couple days later to make sure I was satisfied. Amazing job and thank you! Ps. Still satisfied.

Ke
Review №38

AsK FoR JoE! Very pleasant non-stressful experience buying used! Joe and his team were fantastic~treat them well Dahl😊

La
Review №39

Very friendly and easy to work with. Would recommend to anyone.

Da
Review №40

Good reliable service. Did an oil change for me as I came through town. Would go back to then for service in the future.

Ho
Review №41

Heather was prompt at getting back about the availability of a vehicle, as well as scheduling an appt. She was also friendly and engaging on the phone.The salesman, Joe Hicks, was accomodating and helpful. He offered to teach how to drive a manual if that would help with my comfort in purchasing a stick shift. He even put the plates on my car.Overall, a pleasant buying experience.

DJ
Review №42

My Mom bought a car here. Fantastic service. Nobody was trying to pressure her into anything. Sales guy was very helpful and not pushy like they are at Pischke.

Ka
Review №43

I enjoy James had a wonderful time visiting with him and I even got a free oil change thank you very much.

Pr
Review №44

Landon and team went through great lengths to get me into the car I wanted! Very helpful and quick to get things done.

Ma
Review №45

I recently purchased my 4th car from Dahl. Up until now I had been very satisfied with sales and service. My last purchase was a 2017 SUV and part of the agreement was that O would receive a second key fab at no cost. Four weeks later I still had not received it and needed to constantly call and follow up in order to obtain the key. I finally received a call that the key was in but when I arrived to pick it up, I was sent to another establishment to pick it up. Very poor communication and follow up between departments. I will look elsewhere for my next purchase.

Ra
Review №46

Stopped in to the express lane to get an oil change and ended up waiting an hour and a half. When I got there there was only 1 person ahead of me. While waiting I walked around looking at the cars in the lot after about 30-45 minutes I noticed my car was still sitting outside and nobody as ahead of me. I asked the lady at the desk how long the wait would be and she said another 30 minutes and hopefully they would have it done by 6 because that is when they close. Overall highly disappointed in the customer service and communication of the front desk. A heads up in the wait wouldve been nice, I wouldve gone someplace else.

Py
Review №47

My mom got a new suv here and the staff here where very nice and the car is in great shape and it runs great I highly recommend this place and well, who knows you could maybe make a good friend here because of the very kind staff!!!

Ty
Review №48

A very trustworthy place. Good people and you know they stand behind there work.

Br
Review №49

There was no one there available to help me s I left with my cash in my pocket

Fr
Review №50

Im very satisfy with their service. I highly recommend

Ka
Review №51

Very welcoming. And dont try to sell you somthing if you dont need it. I have used them for all different types of vehicles and the service is great. Priced a little high I think however they are a dealership and what can you do. Overall I like them and will continue to bring my cars for service when its needed.

Ba
Review №52

Loyal Dahl customer! Today car wash free for my birthday. Best wash in the city. See Ken K. for a vehicle!

Ja
Review №53

Got a great deal on my new car

Sp
Review №54

Okay service. Helpful and friendly reps. Forgot to give me the ten percent discount but otherwise ok

Hi
Review №55

Takes over 3 hours for financing. Wasted my entire Saturday here. If I hadnt already signed papers I would have left without the car.

Su
Review №56

Best time for using the car wash coupon is during the week around 11 am.

Ca
Review №57

Awful! They advertise all day on the radio $19 black Friday oil changes. They did a full synthetic without my permission saying my car only can use that. Kia dealership puts whatever oil I want and I know its ok to go back and forth between conventional and synthetic. Then they over filled my oil and radiator overflow. I have pictures of everything and Kia dealership even wrote 3.5 quarts on the top of the motor.

Sa
Review №58

They usually fix most of the issues in one go but theres an equal chance that I leave with a different, new issue with my vehicle on my way out.

Co
Review №59

I had a great car buying experience and I will be a return customer.

Ro
Review №60

Quick sevice. Always good to answer questions

Da
Review №61

Bought 2 card from there and very happy. Good service and amazing customer service!!

St
Review №62

Good dealership and service. The staff is a little salesy, but friendly.

St
Review №63

My experience with Dahl was just the best!!! I needed a car ASAP to get home for Thanksgiving; having recently wrecked my existing car, and was able to work with their excellent staff to give myself an early Christmas present. The day before Thanksgiving my rental coverage was due to expire. Through working with Matt, Kayleigh and their manager I was able to test drive a 2014 Jetta on Monday, then on Tuesday they kept the store open late so we could write up paperwork and workout a plan where I could drive my new car off the lot before the insurance check had even cleared. My V-Dub has very low miles and was several thousand dollars below MSRP. When all is said and done I will be saving money each month by upgrading my car. BONUS, its a TURBO!!!

Jo
Review №64

Good hometown service! Friendly, fast and a good value.

Ma
Review №65

They have an excellent Car Wash but they just increased the rates and changed the features of each wash. Kinda on the expensive side now

Ba
Review №66

Everyone worked with me to make my experience go quickly and they made sure all of my needs were taken care of. Joe Hicks went above and beyond!

Mi
Review №67

Dahl Toyota have been good to us, despite constantly changing staff. Dahl used dealership next door are sketchy at best.

Ni
Review №68

Great place. Thats where I bought my car.

Me
Review №69

Fantastic car buying experience. I was looking for a used Ford and I found exactly what I was looking for. It was easy to get financing and the staff treated me really well. When I was waiting I had a cappuchino and they have free wi-fi too so I could get work done. I will definitely recommend.

Ki
Review №70

Phenomenal service. Timothy is the best

Ga
Review №71

Excellent place to wait 4 ur car repairs. Friendly people

Br
Review №72

Fast service. Good coffee.

ja
Review №73

Great service always good to work with.

Lo
Review №74

Bought a car from here 4 months ago and I still don’t have plates. I’ve called 10+ times getting transferred to a financial advisor and get put straight through to voicemail. I never get a call back and personally would have never bought the car from Dahl if I knew this was going to happen. Horrible customer service. But hey, “it’s the DMVs fault”. Thanks for losing my paperwork Dahl... class A dealership....

Ba
Review №75

Nothing but top quality all the way around!!! Highly recommend

Kr
Review №76

Great service, good people to deal with!

Pa
Review №77

Nice staff, very helpful.

Ju
Review №78

Friendly and helpful staff.

Ci
Review №79

Slow but helpful

Mi
Review №80

Had an appraisal done on my vehicle. No pressure and informative.

Sc
Review №81

Best customer service!

Pe
Review №82

Good service.

Ba
Review №83

Very rude people

sh
Review №84

Good to work with.

Ed
Review №85

Danger i buy all my cars from here but the service dept WILL screw you if you do nor pay attention

ro
Review №86

There are dishonest to me

Ka
Review №87

Very friendly staff

Ju
Review №88

Good

Ja
Review №89

I got an oil change

Sh
Review №90

Great people

Su
Review №91

Werent honest.

Al
Review №92

Bought our car here

Ch
Review №93

Greedy.

Jo
Review №94

Friendly people

Information
42 Photos
94 Comments
4.3 Rating
  • Address:1111 W Service Dr, Winona, MN 55987, United States
  • Site:https://dahlusedwinona.com/
  • Phone:+1 507-961-1500
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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