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Family Dollar
1013 Market St, Wilmington, NC 28401, United States
Appearance
Family Dollar
Comments
Je
Review №1

If they could allocate funds for staffing a mini stock shift two nights per week, the sparse day employee time could be utilized more efficiently.

Ja
Review №2

This store closes each day between the hours of 1:00 and 4:00pm. Why? Because they dont have sufficient help. Okay Ill be the first former retail manager to accept that; because I have been in a high pressure sales atmosphere. However, this location has had exponentially high shrinkage for the past two years as well. Yet, NEVER have I seen a single member of district management or corporate management in this location.

Do
Review №3

The cashiers named Sam was very courteous

St
Review №4

⭐️WOW! What a great store to get or even just find amazing deals & offers! The customer service was just top notch awesome! Especially for being so understaffed as they are, it definitely doesn’t let it phase them. They treated me with such kindness & so respectful! Oh & I personally love how strict they’ve become on following covid-19 precautions & making everyone wear a mask to go inside the store & will NOT let you in if you do not. It’s not only the law but the right thing to do, and a lot of other stores have gotten lazy and don’t care either way-which looses customers and money. The store associates are so awesome and just so nice, with the exception of only one or two, and even with the job they have, their customer service is just exceptional. So people remember, just give them a break, their just doing their jobs the best way they can with what they were given ⭐️

C
Review №5

While I understand this place isn’t in the nicest of neighborhoods, what 48 year old woman do you think is going to leave her backpack purse behind the register? Also how is my bag different because I carry mine on my back rather than my shoulder. Many businesses employ ex cons which is good in a way but I’m not taking chances leaving my bag there for them to copy my info down. Get a security guard if you want to have a store in an urban area. That’s crazy. Just lost my purchase.

El
Review №6

Its quick its an easy in and out kind of store. Not the cleanest, but they do have a multi-pack of paper towels with prints (which are not easy to find these days 😊)6 rolls for $5 bucks

RA
Review №7

Its ok but i still think dollar tree better cause they sell the same stuff and mostly everything is 💲 1.00 except for electronics. Family dollar is good for when is close by you and you dont want to take the drive to dollar tree 💯

Ju
Review №8

Disappointed they would not refund my $10 for purchase of shorts I never wore. I had my receipt! They claim because of Covid! They can get credit from vender if they cant resell!

Im
Review №9

Nice and clean. A whole lot of stuff not in my store.

ju
Review №10

Look family dollar seem it cheaper. Save money for life plan

Mi
Review №11

Very friendly employees.The best stocked. Always cleaned.

My
Review №12

All the employees was very friendly & very helpful when I couldnt find anything.

Jo
Review №13

The store has little of nothing compared to other Family Dollars

St
Review №14

The lady behind the counter was awesome

St
Review №15

Ive lived near this store for about four years. The price, convenience, location and overall friendliness of the staff is fantastic. this store is definitely a place for a quick stop shop and be able to grab several items on your list.

Jo
Review №16

Rude employees

Da
Review №17

Apparently you have to be rude or an idiot to work here.

TJ
Review №18

The cashier was very friendly & helpful 🌞

Wi
Review №19

Liked this place before. Not now. This morning my friend wasnt allowed to go in for senior hour, which is absolutely great. Except. When he was denied entry a man around the same age walked out after shopping. A young person. They selectively apply their covid policies. They should be reprimanded. If one young person cant shop in senior hour then not one can. The cashier said to him no exceptions while literally allowing an exception in front of him.

Mi
Review №20

Thay dont open at 7. 😒

te
Review №21

Its quick to go in get what you need and get out

Na
Review №22

Manager Gabby refused me a refund because she assumed I used an EBT card and I do not own one and paid with cash. She said she did not read the receipt and said I had to accept her apology or get out of her store and refused me a refund. She assumed I used EBT because she said 90 percent of customers use it. But I went to get a refund in less than 10 minutes and paid with a 10 dollar bill. She was rude and racist. It was wrong and hurtful to know people like this still have the prejudice mind set.

Ja
Review №23

Friendly, helpful service. Good selection, convenient locatin and fair prices.

Re
Review №24

Very bad

Ja
Review №25

Employees are very pleasant and Caring.Aide you in proper manners with Assistance

ka
Review №26

Great for my income I love The store And the workers Are always so nice and helpful 😃😄😃😄

T
Review №27

I started to leave.. Manager leaving the lady in front working by herself and the line long as heck. Hes Walking and standing around the front behind the counter. All these ppl in the store. What is up when youre a manager and you just Leave ppl standing around. I need to take a pic.

ja
Review №28

Its a good store they have everything

Sc
Review №29

Its not the employees its the some of the customers

IZ
Review №30

Decent place to shop convenient location on your way downtown

Au
Review №31

Great place to get a loaf of bread or junk you probably dont need.

AB
Review №32

I can easily locate what Im looking for and shop swiftly

Sa
Review №33

My review is not based what they offer. They are the same as far as products. But this store specifically has the worst customer services. Most of the time, they have one cashier open. So expect long lines.

Ra
Review №34

Very helpful

br
Review №35

Happy employees. Great prices

Br
Review №36

Good experience. Cashier was very polite and personable.

Ch
Review №37

Good service

Mi
Review №38

No sign said and they have to tell you there no public restroom. Other family dallor around coast have a bathroom but here!

Fr
Review №39

They are convenient to the house and reasonable

Tr
Review №40

Very unorganized and junky

Kr
Review №41

Always a line with 1 person checking ppl out

Da
Review №42

Good to go

ke
Review №43

What is the point of having a cash back option if every time I go to the store theres no cash back allowed

St
Review №44

What can you say about Family Dollar you been in one you been in them all

Cr
Review №45

Truck got stuck on ice but they had coffee

Pe
Review №46

Great prices.

Ki
Review №47

Good people

Li
Review №48

They had everything i was looking for!

Je
Review №49

Rude staff, just rude!

Ge
Review №50

Good

Ky
Review №51

Staff was helpful

En
Review №52

Service was slow

Li
Review №53

GOOD

jo
Review №54

Always panhandlers

Ja
Review №55

Love it

La
Review №56

Family Dollar

Information
4 Photos
56 Comments
3.7 Rating
  • Address:1013 Market St, Wilmington, NC 28401, United States
  • Site:https://familydollar.com/locations/nc/wilmington/25548/
  • Phone:+1 910-746-6912
Categories
  • Clothing store
  • Beer store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–8PM
  • Sunday:7AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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