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LED Sign City
3422 Old Capitol Trail #568, Wilmington, DE 19808, United States
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LED Sign City
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Br
Review №1

We called LED Sign City to implement a new sign for our business Dynasty Furniture USA. We were assigned a technician by the name of Shane. Shane met with Dynasty Furniture USA owner Kenneth Mayfield to go over the specifications of what our vision was for the sign. Any questions or concerns that we had - we called Shane. He made us a top priority and he handled our request with professionalism. Should we need another sign in the future, we will make sure we give Shane a call back to make it happen!! We are 100% satisfied and couldnt be happier with the installation and performance of not only the sign but Shane as well.

Ed
Review №2

Great products, great service, answered our questions right away. Have had a system installed 4 years now, had a card go out and they helped us immediately! Highly recommend!

Ro
Review №3

Working with LED Sign City has been a great experience. I am especially impressed with Shane who has given excellent post sign installation support. I highly recommend!

mi
Review №4

Great Support Team. I am especially impressed with Shane who has given excellent post sign installation support. Very helpfull.

sa
Review №5

Hands down the best customer service and product. We have ordered many signs for many store fronts and have been happy with the pricing, service, and when needed tech support! Highly recommend for digital displays. The colors and brightness are amazing and the software is user friendly. The quality is way up there with watchfire which we used to use. :)

Ma
Review №6

Great company to deal with. Bought 3 signs so far and customer service along with tech support are the best. Thank you for the great signs that are now growing my business.

Jo
Review №7

We purchased our sign a month ago and it was one of the best investments we have made for our store. Customers mention our sign and its a huge statement piece in front of our business. Their customer service is extremely helpful when it comes to random questions or tips and tricks on how to make the most out of the software. I highly recommend this company, and they are very nice people to do business with.

VI
Review №8

LED Sign City delivers quality product with friendly and knowledgeable service! Shane was great at helping us from start to finish!

Sc
Review №9

We love LED Sign City. Product performance is spectacular and price was affordable. Shane made the whole process simple. From choosing the correct screen size and resolution to installation and training. Thank you very much for your continuous support!

Si
Review №10

LED Sign City is amazing! We have had our sign for over 3 years now and it has been the best investment we have made with no issues. We shopped around and looked at reviews and definingly feel confident we made the right decision. Shane walked me thru how to upload images and has always returned calls quickly with any questions we have had.

No
Review №11

Shane was a great help!! Got me setup and taught everything very well under 30 minutes!!

Gr
Review №12

We purchased a full color double sided 3 x 6 sign for our church and what a difference from what we had before! The sign is bright and looks great and the support we received along the way was great as well! We had several calls back and forth to help us get the sign set up and they were always friendly and eager to help. The training they provide is also excellent and something we didnt have with our previous sign. Its great to have not just a good product, but good customer support as well (especially for people like me that dont know what theyre doing!)

Ke
Review №13

Very professional and easy to work withstrongly recommend this company to anyone looking to purchase a led signthank you kevin

Le
Review №14

My initial phone call could have been better. A training was scheduled in which the tech was not available. There was a lack of communication, however, once I was able to have the tech on the line the service was wonderful.

Da
Review №15

This is a great company. They provide a great product. They are very customer oriented. They call back promptly. They give tremendous technical support. If anything is faulty or bad, you take a picture of it, send it to them and they replace it free of charge.

Ge
Review №16

My first encounter with LED Sign City was a bit unnerving. I am not a technological person and was very worried about being able to learn how to operate our company sign.I was put at ease by my representative within 60 seconds of his call. Thank goodness he understood and has now helped me along to where I can place my own ads on our sign and be proud of what I am doing.I highly recommend this company and its customer service is not short of perfection. The lady who was the operator made me feel just as comfortable and important and did my representative.Im sure I still have a long way to go but at least I know I am valued as their customer and do not have to worry about any negative feedback.

Si
Review №17

Top knotch service and support. Extremelly knowledgeable. Great signs, fast assembly and easy installations. Highly recommended!

Ed
Review №18

Led Sign City provided us with an excellent product, great price and world-class service. I highly recommend Led Sign City to anyone considering the purchase of a sign. you wont be disappointed.

Ei
Review №19

LED SIGNS have been by far the best investment I have made for my business the set up i got a great deal on is getting attention from over 250k cars in traffic that drive by my business daily. they are expected to increase my sales and profit by at least 50% if not more. thanks to shane the (representative) from LED SIGNCITY that helped me and guided WAS WITH ME SINCE THE START. he helped me pick out the best sign for my business within my budget set me up with the finance lender that i now trust for all my business equipment purchases i needed or need, and expedited the signs securely right to my front door with-in several days. he guided me on the installation and gave me all the time to learn the software and setup. i can not be happier and satisfied as i am right now. it was the greatest decision that i made as far as advertisement for my business. thank you LED SIGN CITY more IMPORTANTLY thank you SHANE!! looking forward for my next led sign purchases for my other locations.. FYI i am sure all representatives in this respectful establishment are just as great but i highly recommend to ask for Shane, he is literally the only person i needed to speak to from start to finish.

Ho
Review №20

Very good experience. They worked with us throughout the entire set up process. They coordinated the fabrication of a mobile platform for our sign with one of their business partners that also had excellent service. Great experience all around.

Te
Review №21

We purchased a 4x9 8mm sign from LED Sign City almost a year ago. It looks great and we are very happy with it. Tech support has also been very helpful. Thanks guys!

Ja
Review №22

Technical Support is excellent! LED Sign City is the place to go! Excellent service!

Da
Review №23

This by far is the best customer service that I have received from any company ever!!! I HIGHLY recommend Sign City!! Shane has been a lifesaver in training. We appreciate you!! If you are thinking of buying a sign, definitely buy from Sign City! A+++

Tr
Review №24

Signs are a big investment. I feel like I got the best quality for the best price. The sign gave us better quality than we thought we were getting. Top notch on shipping, payment support, and installation support...and patient to help us learn the easy to use program. Love that I can integrate photos from my website! Woo Hoo!

Ch
Review №25

Super helpful and the setup is fast and efficient! There is no part of this project I would do with another company, I will be adding more screen size soon!!!

Ja
Review №26

I have owned my LED Sign for over 2 years and we love it. People in the community reach out to our business with requests for us to put their community information on the sign. It has been a wonderful promotional sign for us. The support at LED has been fabulous. When I did need help with setting up or trouble shooting any issues they were prompt, friendly, helpful, and knowledgeable. My success with the sign is thanks to the great support staff. I highly recommend working with LED Sign City.

Ar
Review №27

We had a 15+ year old sign that was severely out dated and it was time for a new one. Designed a LED sign with Shane based on our specific needs and available space. He was very transparent when it comes to providing realistic time frames and what stage of the process they are in on building our sign. He assisted us A-Z.Installation for us was easy and the sign came complete. We are very pleased with the sign. It appears and feels well built.Upon installing the program, a and after a quick tutorial remotely, we were up and running. Everything works as it should.We highly recommend this company. Will do business again in the future. Thank you Shane.-Arrowhead Motors LLC

Il
Review №28

Fantastic customer service! They went above and beyond to get us what we needed on a short timeline and helped us every step of the way to get things working. Shane was knowledgeable and extremely helpful. Highly recommended! Look forward to using them again on future projects.

Mi
Review №29

We just purchased a new sign from LED Sign City and were overwhelmed at first. However after 20 minutes on the phone with their customer service we are already feeling like experts! They walk you through everything you need to know and make it simple. It truly was a great experience and I wont hesitate to call again if I ever need help. Thank you so much for taking the time to make our sign work at its maximum potential.

Ka
Review №30

LED Sign City, I searched the world over to find, Shane. Never before has owning, maintaining and enjoying the benefits of a LED sign been so easy. Shane, does what he promises, every time. I now own multiple LED signs, well some are in the trash, but the ones I bought from Sign City are still going strong. Thanks for being a great company. Shelton Katy, Texas

Fr
Review №31

Bottom line - Service after the sale. . Works here - Thanks Shane

Br
Review №32

Very helpful and great to work with. Sign has been excellent. Prices are wonderful. This company has been very quick to give quotes and answer questions.

Ki
Review №33

Shane is very kind and always helpful. They are reliable and honest. I will always buy from them.

Ga
Review №34

LED Sign City has been a great company to work with. We have utilized their equipment and customer service to their full potential and have been satisfied since the first training session. Shane, in support, is extremely knowledgeable, professional and patient. The few occasions weve had to troubleshoot with him, we were successful in remedying the issue.

Wi
Review №35

Totally amazed at the quality of the led sign we purchased. From the excellent packaging, easy setup and the sign is absolutely beautiful. Money well spent. Customer support is top notch. I called for a setup question and I was up and running in 5 min. I would recommend Led Sign City to anyone in the market for digital advertising. The system they have built is truly a work of art. I am extremely pleased from start to finish with this company. You will be too.

St
Review №36

Excellant service, called on time and solved some of my issues. Thank you Shane.

Ka
Review №37

We experienced a few difficulties early on, but Shane was there with support every step of the way. The sign is now working flawlessly and looks great! If I find myself in the market for another sign it will be coming from LED Sign City! Thank you Shane!

Ar
Review №38

LED Sign City has supplied our mult-site carwashes with top notch P8 and P10 LED systems. The first time we purchased a P10 system (in 2015) and recently we purchased a P8 system (in 2019). The LED systems are certified by an internationally accepted body (which was a requirement for our citys permit issuing dept). The quality of the LED displays is top notch and we have been nothing impressed with this companys top notch customer service and attention to detail. We highly recommend LED Sign City.

Cu
Review №39

Incredible CUSTOMER service. Shane at LED Sign City went above and beyond setting up our new digital sign for our Car Wash, Perdido Auto Spa. Both the Sign and Service were outstanding. Thank you!

H2
Review №40

Great equipment and customer service. Every time we need help Sean is available to help us. WE have been working with them for more than a year and no complaints..!!!!

Br
Review №41

LED Sign City has given us value and quality time and again with the purchase of our new sign for our church. Weve had to reach out for a little bit of training on how to use the sign program application, but Shane and the team have been incredibly responsive, helpful, knowledgeable, and patient. The sign (P10 model) is amazing and people are talking about it all around the community! We couldnt be happier with our purchase, and we will come back to LED Sign City for our sign needs. Thanks!!

D
Review №42

Everyone loves our new sign. Shane has been great with follow up customer service! Highly recommend them!

Th
Review №43

Absolutely awesome experience. Great quality and customer service. They go above and beyond to be helpful. Shane was patient and thorough in answering all of our questions.

Je
Review №44

A+++ Service with LED SIGN City!! Everytime I call they get back to me promptly and help me with every need. Highly recommended!Thanks Shane!!

Ga
Review №45

Best customer service experience with both pre and post sale. They support you through the sale and beyond that. Highly Recommend!!

Lo
Review №46

The customer service is amazing. Prompt call backs and lightning fast tech support. If I have an issue these guys solve it within an hour remotely. highly reccomend

St
Review №47

The LED sign we bought from LED SIGN CITY has made quite the impact on our little community. Not only do they have great prices but the sign quality is unbelievable! It is very bright in daylight and vibrant colors at day or night. Customer service was very knowledgeable and friendly.Willing to go above and beyond customer service.Will recommend them to everyone.Many thanks from the St Regis Community Council.

Ki
Review №48

Shane was very helpful and patient with our 3 person working through networking our system. Thank you for the dedication to your customer success!

Ch
Review №49

The customer service and speed of service was amazing! Shane went above and beyond to help me to get the products I needed in time for my event and provided video tutorials as well as telephone support to program my displays. I highly recommend LED Sign City for your LED sign needs.

Al
Review №50

What a wonderful company and experience altogether. The entire process was made so easy from payment to installation. Shane is a master at what he does and was always available to give courteous and professional help. Definitely would do business again.

St
Review №51

Shane was super helpful, he took the time to even show us how to do some extra effects. He also called back in a matter of minutes to assist us.

Fr
Review №52

Shane was very helpful in setting up our sign. The Church Members are very happy with the sign. We highly recommend LED Sign City

Se
Review №53

We purchased a sign from LED SIGN CITY and the experience was GREAT!! Their knowledge is second to no one on an LED sign and their tech support is AMAZING!!! I would highly highly recommend doing business with them as we are planning on purchasing a second sign from them in the spring of 2018.. A++++++

Ga
Review №54

Purchased two LED signs. Great service and Excellent support. I got quotes from other companies and signs with the exact specifications were two to six times higher. I have had to call for technical help and they have been very quick to respond and willing to help.

Ma
Review №55

I GOT MINE FEW DAYS AGOTHIS SIGN IS AMAZING YOU HAVE NO IDEA WHAT YOU MISSING OUT TILL YOU SEE ITGREAT WORK, SHANE IS AWESOME HE WILL GIVE YOU A PRICE THAT YOU WILL NEVER EVER DREAM OF ALSO VERY PRO AND WILL WALK YOU THREW INSTALLI THANK YOU SO MUCH LED SIGN CITY

Op
Review №56

Thank You guys for the best sign and most important, best customer support there is :) I highly recommend!

Ta
Review №57

I love the customer service I get with LED Sign City. Shane has been so helpful to me during the learning process. They are always patient with me and never make me like I am a bother.

Bl
Review №58

By far the best LED Sign I have ever seen! Will do business with again!!

Th
Review №59

Shane with the IT support team has been great to work with! As we had issues arise during configuration; he was very patient and knowledgeable! Thank you, Shane!Angie BahrSimon Kenton Inn (Springfield, OH)General Manager

Mi
Review №60

Led Signs made this very easy to do. Shane was great to work with on getting the sign i needed and setting it up.. I highly recommend them. service was outstanding.

Ed
Review №61

The customer service provided from this company has exceeded any and all expectations. They go above and beyond to answer my questions and have fabulous tech support. I am so glad we bought our church sign through LED Sign City. Thank you LED!

Da
Review №62

Working with Shane about ordering a custom LED sign went very smooth and he was very professional helping me design these 3 signs, they arrived perfect and first week I noticed a increase in traffic coming into my store and numerous customers said the signs attracted them into my store. Highly reccommend this company to anyone looking for LED signs.

Mi
Review №63

Shane was very helpful. He was able to creatively walk me through fixing our LED sign. Would defiantly recommend.

Co
Review №64

Shane did an excellent job assisting me on everything I needed. Highly recommend this place!

Gr
Review №65

Review for Sensenigs Landscape supply, LED sign city has been great to work with,Shane is the guy to work with if you need anything.Sign turned out mint

As
Review №66

Highly recommend LED Sign City. They are great to work with. Great product and Tech support is awesome.

TJ
Review №67

My office has purchased 4 signs from LED Sign City and they have been awesome! Sign quality has been great and they have been super easy to get on the phone to assist us with technical support.

Ma
Review №68

The service is excellant and the same thing goes with the signs no problems.Very good about getting back to you would definately buy another one

Ev
Review №69

Excellent! Weve had our sign now for a few months and everything has been amazing from pre-ordering, ordering, delivery, set-up, and the occasional calls weve had to make to help us understand new things. Shane is great to work with and you will not be disappointed with your sign from LED Sign City. Feel free to contact us for your questions.

lu
Review №70

These guys are absolutely the greatest! So knowledgeable and always available for help...!

Ti
Review №71

Customer service was extremely helpful and patient with my team. Walking me through the steps to get our sign working. 5 stars. Thank you Sign City.

Al
Review №72

Thanks for all your help LED Sign city, Specially Shane for answering every question ive had. From Stakes Auto Sales, He makes things a lot more simple.

Ch
Review №73

Excellent staff and customer support! Shane walked us through the entire process from sizes, quality, install plans, setup, and creating our first slide show!! Highly Recommended!!!

He
Review №74

Great Service..Saved a Ton & Shane is a great help. Highly Recommended for LED signs.

Ta
Review №75

Excellent quality and A+ customer service so far!

Ho
Review №76

LED Sign City and Shane was extremely helpful from start to finish in getting our sign made, financed, and installed. I would highly recommend them to anyone considering a digital sign purchase.

An
Review №77

Led sign City has one of the best tech support whenever I needed.Tank you Shain.

Ar
Review №78

Very happy with the service, the LED screens look great, we went through many companies like Daktronics, SmartLED, Prime LED Signs, Mega LED Signs, Soul LED and SDATONE LED SIGN CITY had the best prices and service, I and our clients are very satisfied with the quality of the product and customer servie

Gi
Review №79

Great service and very professionalA++++I will definitely continue doing business and recommend them.Thank you

cr
Review №80

Awesome sign many positive comments from customers already

Er
Review №81

I would give their customer service and technical support an A+. They made sure that the hardware and software was compatible with my old sign. I would do business with them in the future.

Ke
Review №82

Thanks Shane for all the help, Is a pleasure dealing with you.

mi
Review №83

Good product and an amazing customer service

Ka
Review №84

Shane is amazing, quick, and efficient!

Ru
Review №85

Shane is very helpful when not understanding certain things about our new sign. Thanks Shane!

Sa
Review №86

Price was Great and we had a few problems that arose after we installed . But the staff worked well with us and got everything up and going.

Information
100 Photos
86 Comments
5 Rating
  • Address:3422 Old Capitol Trail #568, Wilmington, DE 19808, United States
  • Site:http://ledsigncity.com/
  • Phone:+1 866-343-4011
Categories
  • Banner store
  • Sign shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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