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FedEx Office Print & Ship Center
3605 N Rock Rd, Wichita, KS 67226, United States
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FedEx Office Print & Ship Center

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Ta
Review №1

Excellent Customer Service, Always!! Staff are friendly, professional, knowledgeable and very helpful. They also Smile and make great eye contact. I am a repeat customer for shipping!!

Sa
Review №2

What an amazing experience! They printed off my documents very quickly (ordered online) and went the extra mile. Excellent customer service! Thanks Tray.

de
Review №3

09Jun21 1100The plus sized dark haired woman working the counter was extremely rude.Apparently customers should already have a shipping label. She was very annoyed that I did not, as Im traveling for my company. The woman exclaimed You dont have a label?!, then rolled her eyes while exhaling. She was also annoyed when the address had two lines. Finally after our business was concluded, she tossed my receipt towards me as she was turning to walk away.This woman offered no greeting as I approached the counter, and apparently had more important things to do besides her job.This my fourth time in this location in two weeks, all of the other employees were very helpful and quite pleasant to deal with.

Jo
Review №4

Helped with shipping stickers, went out of their way to get the correct labeling for product. Thank You

Ta
Review №5

Highly recommend this store! Cynthia & Mike were great to work with. Excellent customer service experience. They were friendly, helpful, patient, communicative and made ordering super easy. Thank you from Daylight Donuts, Park City! :)

An
Review №6

The manager it’s very but very racist!!!! He told me I can’t ship anywhere in USA just because I’m not American and I don’t have a us passport! This Never ever in my life happened to me in any location of fedex. Terrible customer service. This is racism! I’m visiting USA and I wanted to send some gifts to my family, why can’t I? Fedex exist in Europe to, that’s where I came from and there we don’t have us passports and still can send shipments. Fedex it’s a great company but this manager it’s the worst they can have!

Em
Review №7

Chelsey helped me with my crazy paper request and made it perfect for my boss. Honestly couldnt have asked for better service. Thank you so much!!

Le
Review №8

This location was a life saver. I was in a pinch and needed help repacking an item after a horrible experience at UPS. They were able to repackage the item and ship it cheaper than UPS as well as guarantee deliver three days earlier. The staff was courteous and helpful. This location is a winner. Thumbs Up! Definitely recommended.

ZT
Review №9

I have always received excellent service at this location.

st
Review №10

Reilley was very helpful to us and gave an extraordinary service. He gave a lot of solutions and options to solve our problems. Very satisfied!

An
Review №11

I loved Kinkos for decades, and was pleased that their quality seemed to remain high after FedEx bought them, but that has changed now. The FedEx corporate mass-produced mentality has quashed what used to be a great company. I was very disappointed with a recent simple brochure. You have no choice but to have a white border unless you opt for paper 30% larger than what you need, simply because they dont have a machine to print at the standard size without the border. As a result, the tri-fold was sloppy with overlapping images at the fold. Staff was nice but clearly had no printing expertise as they used to do. I wont use Kinkos/FedEx again.

Ri
Review №12

This place is outrageously priced. I went to go print my wedding invites on 11 x 17 white card stock in color and they told me it would be $5.19 per sheet. To order 180 invites it would have costed me over $900.... for invites. is anyone else blown away by this?!? That is insane. Why would you get anything printed here?

Jo
Review №13

Just had a another great experience at FedEx. Jadell was a delight to work with. Which is why I keep coming back here. Wonderful people with great big smiles. Thank you ~ jonny diane @ All Season & Lifetime Officiant/Celebrant

Li
Review №14

Great staff. Was very helpful. Appreciate it.

D3
Review №15

Great experience. Staff was really helpful and really no comlaints .

Ma
Review №16

Stood around for 10 min waiting for only associate to show up. Attempted to print a job myself, print error, no help. All the while time accrued and print jobs are charged. Finally got serviced by manager; another print error and manager is on phone. Job was not printed. No receipt printed for time or adjustment. No assistance. Thanks for nothing.

Ma
Review №17

Great service and decent prices. Weve had flyers and posters printed here and will continue to come back with orders like that in the future.

Tr
Review №18

Very courteous and professional, if there is one complaint its that they need to do more networking and deals with nonprofits such as mine....

sa
Review №19

Excellent customer service

J
Review №20

Walked out since the people working there thought taping boxes was more important than paying customers. Never coming to this place again.

S
Review №21

Horrible service. Vacation hold is a joke. Customer service does NOTHING to work with you.

Ad
Review №22

Very bad customers service, they did mistakes in my coupons two times I decided to come back and give them a chance one of the employees the manager Chris he does not want our business anymore, I need some one who is ever in charge of this manager to explain, this is not a right customer service to run this store, fedex is a good company and I respect that

Ro
Review №23

Quick to help and very knowledgeable.

Ju
Review №24

Way overpriced...twice the cost for FedEx as independent shippers.....its all about box size and they use the biggest possible for more $$$$

Mi
Review №25

FedEx Office have cut their hours back so far, they are never open when I need it.

Li
Review №26

Great service not to busy

Ca
Review №27

Management is lacking. Especially Manager Lucas. I won’t be returning to this location.

La
Review №28

Excellent customer service

Al
Review №29

Received service & shown how to operate

Ar
Review №30

Not ben

Information
12 Photos
30 Comments
3.2 Rating
  • Address:3605 N Rock Rd, Wichita, KS 67226, United States
  • Site:https://local.fedex.com/en-us/ks/wichita/office-0548/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
  • Phone:+1 316-636-5443
Categories
  • Shipping and mailing service
  • Business center
  • Fax service
  • Office supply store
  • Packaging supply store
  • Passport photo processor
  • Poster store
  • Print shop
  • Promotional products supplier
  • Sign shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:12–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–6PM
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