Came in for a blonde balayage. The stylist did not talk very much at all and was quiet. I have 100% virgin hair and it sadly did not come out like I wanted and hoped for. I was very excited and ended disappointed. She toned my hair multiple times and left a blotch on the left side. The right side also has way more color than my right. I didn’t want my roots touched and she did it only to one side... Overall I am just upset that this had to be my experience for my first time ever getting my hair done. Also my shirt was left bleached and stained...

I have been going to Jcpenny now for now a year & I have to say that I love their salon on town west. Everyone is always so upbeat, kind, caring & they do whatever they can to make you comfortable. But not only that the stylists & the Salon are not about charging you a high ridiculous price where you cant afford. Them they are all about their service & integrity. If you want fantastic hair color, cuts or etc. I advise you go to this salon its the best! I love going there & will continue do so

Very friendly and skilled staff, wouldnt trust anyone else with my hair!

AWSOME CUT AND COLOR BY ♡McKayla great staff freindly & at A very good price Thank ypu for my new look

Got there at 8:25 the front desk lady said “it’s almost 8:30 we can’t take you in” seen the girls were ready to go pretty sure that’s why. Like seriously? NEVER knew it took more than 30min to cut hair... Usually my stylist takes 15 tops especially since I just wanted my ENDS trimmed?

Great service, calming atmosphere. I always go here to get my hair done.

Clean and reasonable prices!

Very helpful staff

I like their specials that put everything very well, I love shoes