Low quality work. Only worried about making money.Took my car in for some work through insurance. Got my car back with the rear door higher than the front door, new door dings, and Bryce telling me i dont know if we can make the door look any better, and we have never had a single door ding in a car in all the time ive worked here i took the car back 3 times to fix the door issue and got this is the best we can do extremely disappointed in the customer service skills and quality of work. they took out the door dings but could never get the door flush and where its supposed to be.

Cost almost doubled from estimate. Part of this is due to not properly determining the correct trim of the car before providing the estimate.

They did a great job fixing some front end damage to my vehicle.Kept me informed with any issues.When they said 100% guarantee on work I found it hard to believe.Then a month later I experienced a small related issue.I brought it back in and they quickly fixed it under the guarantee.The weather was sub-zero and I wanted to give the mechanic a tip for the quick work. He politely refused saying it was all part of their service. So hopefully this great review will function as my tip in another way.

Hit a Racoon on highway . took it here to get fixed. They did a great job a normal and even was able to find me a rental car. They always taken good care of me and my cars.

Fix or replace front suspension parts. New front bumper and fender then paint to match. In and out 7 days excellent customer service

They went over and above to assist me with picking up my car at work and did a great job on my automobile!

Got me in and out really quick!

Great place good work very friendly and knowledgeable keeps you up to date. highly recommend

Avoid at all cost, they’re not honest whatsoever. My rocker panel was dislocated, and after taking it in they said it need to be changed. But they ended up fixing it instead of changing, which is a $400 rip off. How do I know? Because couple of days later I realized the scratch from the pavement is still on the rocker panel! Didn’t go back because obviously they won’t admit to it

The paint failure on my Ford truck was a known factory warranty issue. I loved my truck, drove great, super comfy and reliable, so I was totally willing to have Ford just take care of the paint issue and go on with life. Unfortunately, the irritatingly incompetent individuals here turned something simple into a long drawn out failure through unbelievably poor communication, poor workmanship and poor service to the point I wish I would never have started the process at all and would have just left the trucks paint a little rough. Just terrible.

My daughter hit a deer. We took it here to get fixed. The initial lady I spoke with was very friendly and said we will update you as soon as we determine all the damage. 2 weeks go by and nothing. I call them 4 times before I got a call back saying they are waiting on parts. That my daughters car will be ready the following Wednesday and that they would call Monday. I had to call them on Wednesday. All I got was they will call you back. At this point I am very irritated. The car was not ready on Wednesday . The communication with this place is a joke!

After a collision 10 days ago, I took my car to Rusty Eck Collision Center and not only did they deliver 3 days before the estimated completion date, they even fixed a small electrical issue for free. I noticed the passenger side marker light was not working after the repair job, so I dropped by on my way through from work and it was fixed for me in a matter of minutes, the bulb had burnt out between the completion of the job and delivery to me. Overall, I am super happy with the quality of work, the service and the way that the staff conducted themselves.

Simple 1500 dollar repair on a cracked front bumper on my 2017 Lexus. Too bad the crack now has a visible tactile bump. Amazingly pathetic. DO NOT let them touch your baby.

Rusty Eck Collision Repair and Sarrah Roberts as my point of contact did a great job fixing my truck and they exceeded my expectations. The work was completed as described but early and under budget.

Great job on my repair. Great people. Would not take my vehicles any where else. Love them.

Excelent repair work! But leanght of time to complete was a bit excessive.

Didnt do half of what I asked - just wanted the insurance money and then get me gone

Great service!

Great service

Disappointed in service and the length of time it takes. And the making us go back and forth between buildings because the person we needed to see was in the other building (three times). Totally unprofessional

Great repairs