The staff at Clarke EyeCare Center were very nice. They were knowledgeable, professional and helpful. They thoroughly and patiently explained each step of the exam. I left feeling that I had received the best eye care that I have ever had. This was my initial visit and I’m extremely glad that I chose Clarke EyeCare Center.
We love Dr. Heinrich!! Such a nice and caring guy! Really explains things well! We are moving and hate to lose his service. We would recommend him to everyone and have done so already :)
I can only say my visit tp Clarke Eye Care was the best and most productive eye service I have ever received. They left no stone unturned to determine what was going on with me and I am now feeling better and am sure I am recovering. Super people that listen to you and know their business.
Dr. Heinrich is the best eye Dr. Ive ever been to. He is kind and has helped me so much with my rapidly adjusting eyes due to a recent new health condition. I recommend him and Clarkes to anyone looking for a new optometrist.
From start to finish my experience at Clarke yesterday was fantastic. Scheduling my appointment was lightening fast. Making sure the insurance information lined up with the procedures that were preformed took absolutely zero effort on my part ( which is has been an absolute nightmare at other facilities) . I do not say this lightly .. When it comes to customer service the staff at Clarke makes the folks at Chick Fil A look like the JV squad . Also, Dr. Kumar is the best combination friendly/witty banter, source of education and real talk i.e. Jared, I am going to need you to stop sleeping in your contacts...haha... Consider it done! Special shout out to Emily for making sure any questions I had were answered quickly and concisely and to Luke for going that extra mile . He basically left no stone unturned to find the exact glasses I was looking for and also fixed up my old pair to keep me running. Clarke is basically The GOAT when it comes to eye care in Wichita Falls .
Professional, friendly, timely, excellent service from check-in through final instructions. Dr. Schell is a consummate professional, answering all my questions and concerns. Always a pleasure to go there for all my vision needs.
Clarke has been my Optician since he first began practicing in Wichita Falls. Always a great experience and friendly staff. I highly recommend Clarke EyeCare Center!
Clarke Eye Care is amazing! Dr. Schell and his team are always professional and take their time during each exam.Likewise, in the optical dispensary, Brenna is amazing. She always knows what looks best (and what doesn’t). She is helpful and efficient.
Dr. Heinrich and his staff were very thorough and knowledgeable. They listened to my issues and concerns, and are addressing them. I regret not seeing them sooner. If you have any reservations about your current provider and are considering switching, give Dr. Heinrich a call!
Thank you to the whole team for helping me and my daughter! This was my daughters first time at the eye doctor and afterwards she said she can’t wait to go back ☺️
I very much enjoyed going to Clark EyeCare for my eye exam and contacts. They are very detailed and the staff is very friendly.
It has been 15+ years since I have been to the eye doctor, so I had some anxiety about going. As soon as I walked in everyone was nice and immediately calmed my nerves. The first person I saw was nice and thorough; then another person joined to her to train and again together they were just great and made me feel comfortable. After I saw Dr Heinrich- he was awesome! I think he could tell I was a little nervous so he made sure to explain every step to me and even made me laugh a few times! Once it was time for me to pick out glass, Dani helped me, together we were able to pick out the perfect pair and some sunglasses as well! My experience was way better than expected.
Been going here for a few years now. The facility and exam equipment is very clean, fresh, and inviting. I never have to wait long and the staff is always very friendly. My only complaint--and the reason I took off one star--is they will not e-mail or provide me with a digital receipt of eye exam or purchases. However, they will fax it, so if you have a facsimile machine, you are in luck.**Response to Owner**I appreciate the comments. However, I would be very curious to see where the HIPPA standard specifically prohibits electronic communication methods, such as email. Especially for items such a receipt of eye exam.
Everyone was friendly and professional. They took the time to explain everything and Dr. Heinrich was fantastic. I highly recommend this place!
Clark Vision is a beautiful facility with a very kind and helpful staff. They have a wide variety of frames to choose from, including designer frames.
I just moved here from Fort Worth and I absolutely LOVE Clarke EyeCare Center. They have a very smooth system in place because of COVID. I had my eye exam with Dr. Heinrich and wow so much knowledge. He was fast but also thorough in explanation. Any questions I had he answered with no hesitation. Once that was finished I was paired with Optician Brina Rogers! Y’all she helped me get out of my comfort zone and find the coolest glasses. She had a lot of knowledge to provide me as well! I mentioned my current lenses were falling off my face and she offered to adjust them. I’m getting my new frames in about two weeks, but the fact that she went the extra mile to do that for me really shows how great she is at her job. She is an EXPERT when matching frame shapes with face shapes. I’m beyond pleased with my visit and so excited to be here in Wichita Falls. Everyone is so warm and welcoming!
My first visit to this practice and I was so impressed. All of the staff were warm and welcoming and very skilled. I very highly recommend. They have updated technology, which helps with the whole process and the check in process during this pandemic was easy, while still staying safe.
I had a great experience at Clarke Eye Care. They were very professional while at the same time being kind and courteous
Every single time I come in it is always an amazing experience. i’ve had issues with my eyes my entire life, and it led to other issues with my health, but the doctors at Clarke caught something no one else ever had (BVD), and it seriously changed my life. i’m so grateful to these guys!!
Clarke’s Eye Center is the best! Everyone is so nice and they made sure that I was completely happy with my glasses. They have taken care of my entire family for years and never disappoint. I absolutely LOVE my new glasses. Thank you so much!
Dr. Heinrich is very professional and knowledgeable. Took time to answer questions and seemed very much up to date on my condition. Front desk was very helpful and polite. Hayley was very thorough and professional. Felt very comfortable in a new environment. Came very highly recommended from my eye specialist in Ft. worth. Thanks to staff at Clarke EyeCare Center!
I am new to the area and Clarke Eye came highly recommended. From making the appointment, to the exam, to getting assistance finding frames every single person was helpful and knowledgeable. I appreciated every ones help and can’t wait to pick up my new frames
Great place, professional people. Very fast. 10/10.
My appointment with Dr. Daniel Clarke and Clarke Eyecare Center was truly one of the more exceptional healthcare experiences I have ever had. I was only visiting Wichita Falls when I noticed my vision substantially impaired. I called Clarke Eyecare and was able to get an appointment within just a few hours. I explained to the front desk that I couldn’t see and they were very accommodating in helping me with the new patient paperwork.The technology used for the pre-appointment screenings/tests was convenient and comfortable, the assistant who walked me through the process was kind. The staff kept me moving along through the process and I wasn’t left waiting if I would ever be seen.Finally, I had the pleasure of meeting Dr. Clarke who was just an absolute rockstar of a doctor and made me feel heard and not terrified of my vision change and was supportive of whatever needed to be done to ensure I would walk out being able to see. I cannot thank the staff here enough. They were all wonderful.
The staff and optometrists are fantastic they greet you with a smile and they make you feel important and so welcome..... Thank you all
I absolutely love going there! It is my favorite eye glasses place!!
From the moment you walk in, the staff treats you like you’re the most important person in the building. Every staff person you encounter greets you with a smile on their face and genuinely seems to care about you. Dr. Schell is very knowledgeable and will take the time to explain what each test means regarding your eye health. Clark EyeCare Center has a large selection of top-notch brand name frames for any age group and any price range. The staff will recommend frames for you if you’re unsure what you want and will patiently let you try on every frame they carry until you find the frame just right for you! I highly recommend Clark EyeCare Center for your eyecare needs.
Very nice and knowledgeable staff. Called my phone to let me know I could come in and they are maintaining ALL Social Distancing measures for their patients.Highly Pleased
Dr Heinrich is the ultimate professional and every clients dream doctor when it comes to customer service. Had a foreign particle in my eye and stopped by without an appointment. They took me in quickly and he checked me out. I was in a lot of pain. He gave me some eye drops and a prescription, but as soon as I left the pain was still too much. Went home and took a nap, woke up and still in pain but a little better. Called to office again and they called me in and still did not find anything. Dr Heinrich later called me from his cell phone just to check up on me and told me he will call again the next day to check on me. Even though the offices are closed on Saturday, he was willing to seem on Saturday if I was still in pain. Thankfully I was not in pain when he called me on Saturday. This is world class service.
All staff were friendly, professional, and knowledgeable!! Luke made glasses shopping fun! Thank you for a great experience!
Everyone is so nice and helpful. They answered all my questions and I left confident in my prescription.
Nice staff 👍🏽
My experience was very positive. They were friendly and things went in a timely manner. The exam was thorough. Dr Schell was friendly and competent.
They did an outstanding and professional eye examination. Explained my condition where I could understand it. Very pleased with my experience. Thanks.
Clarke is always the best! They go above and beyond and have the latest technology! The Covid precautions they are taking are also great to keep their patients and staff safe! Areesa was very thorough and very professional! She’s great at her job, as is Dr. Schell!! Highly recommend to anyone!
The people there made you few Right at home easy to talk too zero pressure!! The Drs they have words cant describe on how Good they tells you everything going on . All in All I will send Everyone I know there that place is one in A Million laid back !! You hve questions they have answer plus they care dont find too many of them around not in the Falls Keep up the Great Work guys and Ladies.
Clarke EyeCare Center are always professional in customer service.The Eye Dr’s give the patients full eye care attention and they answer all questions!Dr. Schell always professional!The Glasses Consultant Crystal was friendly and paid attention to the style of glasses requested and all pricing is fully explained including the Insurance Coverage and Costs applied.I will be coming back as a repeat eye care customer.The InTake Appointment process was great!By far Clarke EyeCare Center is the best in the town I live in comparison to the other EyeCare Centers in my town.
I have been going to Clarke Eyecare for years. The Staff are always professional and kind. The Drs. are knowledgeable and helpful.
The tech that helped me with picking out new glasses was totally awesome. Very professional and very helpful. Friendly service and very knowledgeable when I asked questions. So thank you Luke and thank you to all of your staff. Always very friendly and professional.
At noon on a weekday before a holiday I needed to see an eye doctor for a sudden blood clot in my eye. All ophthalmologist offices were closed for the long weekend. But Clarke’s was open and could see me within a couple of hours. The staff was super friendly. Dr. Heinrich was personable, thorough, and professional. After running several tests and checking my eyes from a bunch of angles, he explained my condition and assured me that I would be fine in a couple of weeks. Much appreciated!
Went to another eye care clinic and the test was not done correctly so it had to be repeated. My doctor recommended Clarke and oh WOW what a staff!!!! I was helped the minute I arrived and it felt like the RED CARPET 5 STAR treatment. Dont wait, run there if you ever need eye glasses or services. Best Place Ever. If I could rate them higher it would be a 10 star review!!! They put the customer in customer service!!
They have a wonderful staff and great glasses selection.
My family and I have used the services of Clarke Eye Care for nearly two decades, and we have never been disappointed with the expert and professional service that they provide.
Knowledgeable staff, and great service the best part friendly atmosphere.
A few days ago I called to make appointments for me and my son. I was placed on hold and transferred to another lady. The call dropped, and I was never able to speak to the other lady I was transferred to. So I called back, then when I was transferred to who I’m guessing might be the appointment lady for new patients, the call went to voicemail. So then I decided to try to make appointments online, on their website. I made an appointment for today at 4:15, I show up for my appointment and the lady who checked me in had no idea what I was talking about. So, I left without getting an eye exam. Complete waste of time. I have no idea if the service there is good or not, because I have been unsuccessful on 3 occasions to make an appointment. It’s really frustrating. There has to be an easier way.
Great office, awesome staff!
Ive been a Clark patient for over 20 years. The Staff and Doctors are always professional, knowledgable, and helpful. I wouldnt go anywhere else.
Love The Staff Always Ever So Friendly And Helpful My Wife Always Has Lots To Choose From on Frames glasses 🤓
Very professional environment, modern atmosphere and amazing doctors, techs and receptionist!
Professional, kind and fast! Best experience ever.
I love this place!! Very nice people and lots of nice frames to choose from.
Dr. Heinrich was very nice and professional. Took time to go back over testing. Informed me of changes in eye exam.Thank you.
Great customer service and I really like Dr. Heinrich!
Very professional and detailed, great experience!
I believe yesterday, I received one of the best eye examination that I have received since I was a kid. They said it will take about a month to get my glasses in. I have high hopes that my new glasses will make a big difference. All staff seemed very professional.
Extremely, wonderful customer service. Very professional and happy to make the 2 1/2 hour drive.
I was very pleased, I did not have an appointment and was seen within an hour.
Very friendly and fast service.
The staff were very professional. Helpful and very nice. Very clean environment. Organized. Enjoyed my experience there.
The exam was thorough and professional. Dr. Daniel Clark explained everything that was happening with my eyes.
Im still waiting for a call about my prescription sunglasses being ready and it has been nearly 3 weeks. They were over $400 so this is frustrating. Edit: Im still waiting and it has been over a month. How did this place have such high reviews?!
Best appointment experience! Staff was wonderful and always moving around staying busy. My wife and I really enjoyed everything about this place!
All the staff are friendly and very helpful.
Clark eye care is the best but that is due to GREAT employees like Luke! Love my glasses and experience.
I have always been fearful of going to the eye doctor. I have used Clark Eye Care Center for several years and each year I come out asking myself why was I nervous? Staff and doctors are wonderful. I want to say A++ to Dr. ColtonHeinrich!! He made an extremely difficult situation a very positive experience. According to Dr. Heinrich I answered every question correct!🙃
Staff is always friendly and professional, and they’re always on time with my appointment .
Very thorough!! Was able to get a same day appointment! Very professional!!
Everyone is pleasant and professional.
Everyone is always very courteous and enthusiastic. Dr. Clarke is always thorough and my child loves her.
Ive been going to Clarke Eyecare for a long time. Always professional, Easy to get a Appointment. They also have the Best Selection of glasses, Ray Ban, Oakley, etc.
Everyone here is professional but also fun. They explain things well. The atmosphere is great and I feel that the people actually care about you and how happy you are with their service. 😊 They not only address your eye issues but any coffee addictions you may have. (Cute little coffee bar with a few flavors of creamer)
Dr.Danny is my Dr. he is very personable. He is the best!The Assistants are very nice and good @ what they do! I cannot remember the one that helped me on this visit. I really like her. I give her a 11!!!!
The ENTIRE staff at Clarke Eye Care made our first-time glasses experience a positive one! Their email and text updates made it easy to remember our appointment and know when our glasses were ready (ahead of schedule!) Dr. Clarke was thorough and knowledgeable, and able to reassure both me (the parent) and a younger patient (my child). I highly recommend them.
Super friendly and able to do quick repairs. No charge. Look super busy but have plenty of staff on hand for everyone!! 3rd stop and 3rd times the charm!!
I came into Clark Eye Care with one of my volunteers who had no insurance and broken glasses. They helped us find a frame that would fit her current lenses and donated them to the United Way VITA program. They have always been very helpful in resolving any concerns I have had over the years. Dani is super sweet and helpful!
Very professional and nice. Our first visit and they made us feel like we were family.
Front desk very welcoming Professional staff and very knowledgeable answered all questions i had and did not feel rushed. This was my first visit and the wait time was not long at all. Everything was explained to me in great detail i highly recommend Clarke EyeCare Center!! They go above and beyond!!
I love Dr. Schell, who has taken care of my eyes for many years now. He knows what he is doing and is so kind, patient, but really wants the best for my eye care. He explains anything I want to know and its very easy to talk with! I recommend him highly! Karen Hacker
They create a very friendly and welcoming environment and they are very professional as well.
I’ve been going to Clarke Eyecare since I moved here in 1976-over 40 years. They’re great!!!
Dr. Calvin Clarke and his staff care of me and my family for many years. He is a consummate professional and his staff is very caring. Always on time. Good advice on eye care and prescription.
Great Service and Staff! Made my multiple visits comfortable and took great care of all my vision needs.
I’ve been going to Clarke EyeCare for years and I feel that I always get the best eye exam ever! They are very thorough in their examinations of your eyes. They’re very concerned about their patients eye care and I aappreciate that.They’re up to date on all the latest technology in eye care so they’re able to bring it back to their patients, which is nice.
I was nervous about getting my first eye exam in more than two decades, but I shouldnt have been. Everyone at Clarkes was fantastic, especially Amanda and Dr. Clarke (Elizabeth). The interior is lovely, all the other patients around me seemed happy to be there too... I definitely recommend Clarke Eye Care Center!
Great place! Nice and professional people.
From the time I walked through the door for the first time I felt welcomed. Everyone treated me as though I was important. They took as much time as I needed for questions to be answered and to make sure I was satisfied with my visit. Thank you guys for a job well done.
Such a wonderful office with the latest technology! The doctors are very thorough and caring! They have the greatest selection of frames and the best customer service! Kelsey B. was so incredibly helpful with my frames and every time I go in shes so sweet and you can tell she loves her job! Kelsey and the rest of the office have great attention to detail that doesnt go unnoticed! Best vision care office in town!
Emily was extremely helpful with helping me with my insurance, its my first time using it and I sadly didnt even know the actual name of it but she was very patient and hunted it down. Devon was also very nice with all the pre-doctor things. Finally Ashley was very helpful when I was picking out frames. Truly and Awesome team and probably need a raise.
Clarke Eye Care is great. Very friendly, helpful and knowledgeable. With the right insurance, glasses are very affordable for the whole family.
I can not say enough about Clarke Eye Care Center and the level of care they have for their customers.
Knowledgeable and friendly! They explained for the first time in my life how the difference in my left and right eyes makes it difficult to transition to glasses - something Ive just been frustrated with my whole life up to now. Very helpful.
Clarke Optical has been taking care our family for a few years now. We can not say enough for Ashley who is so caring, knowledgeable & has gone over & beyond to be so helpful to us. We are so appreciative!!!
Always a positive experience at Clarke EyeCare Center. All staff are courteous and professional. I always feel like my eye health is a priority to them - never feel like “just another patient”.
Dr Heinrich was very professional and thorough. He explained everything in a way I understood. The staff was thorough and very polite. Definitely reccomend Clarke EyeCare.
Everyone is so kind and helpful! My appointments always start on time and they get me in and out quickly while still being extremely thorough and explaining everything! They also work directly with my insurance company!
They are very thorough with the eye exam and the contact lenses and glasses help. I will return each year! Best experience of anywhere I’ve been!! My children prefer to go here, and my husband prefers to travel to go here also.
Very friendly and efficient. I couldn’t get in touch with the place I had been going before. Clarke worked me in and it was great. I think I have switched optometrists.
I live in Lubbock.. yes... I drive 7 plus hours to see Dr. Elizabeth Clarke and I assure you there are few doctors for whom I would drive 30 minutes, because as a group they generally do not impress me. Her staff is exceptional and her care and concern for my daughter and her vision issues is deeply appreciated. She is a wonderful physician and is willing to diagnose and get to the bottom of real issues. Issues other doctors dismissed out of hand. If you are in want of a fabulous eye team, look no further.
My daughter and I have been going to Clarke Eye for 3 years now, we love it. The staff is always helpful and timely when working with their clients.