So I dont even own a truck I actually called this shop with a tail light issue for my family mini van and the kind and professional people came out and helped me out for free! Which speaks volumes as to what kind shop and people they are. They are too money hungry or trying to swindle anyone for an extra dollar I would recommend you give this shop a try if you got a issue because they are more than likely gonna give you a fair price compared to a bigger chain shop.
Ive been a customer for around 10 years. This review isnt so much regarding their mechanics (I feel they do good work) Its more for how they handle their communication. I ask each and EVERY time I go in to have someone call me with a quote for the repairs, not once have I gotten that call. Unsure If ill even continue with them, cause Im honestly tired of this.Mechanics get 4* (they arent perfect, but overall pretty happy with the work)Office gets 2* (they at least know how to call me when my cars ready)Rating Overall 3*
We were doing a cross country trip in our RV. Very welcoming and great hospitality for getting us in on such short notice. Big thank you to Jeff and Danny for their time. Ever passing through Wichita Falls, TX and need assistance, highly recommend. Thank you again guys for your reassurance.
Very pleased with the experience I had at Cullars.. Honest company with skilled mechanics. 5 star.
I had mechanical problems while passing through Wichita Falls. Cullar came highly recommended by numerous people I spike with and they did not disappoint.
Jeff is the best. Wont go anywhere else.
Jeff is a fair honest man and conducts his business the same. Hes all i use
Jeff & his crew are amazing. He makes sure you are taking care of. He goes above & beyond.Thanks so much Jeff. You are awesome!!!
I visited 8 different places for an inspection. Done here in 15 minutes. Very kind people and for an auto repair business, pretty clean and organized.
HONEST. A fair price with good service. Friendly, knowledgeable and efficient..And I was from out-of-town! If I lived here I would ALWAYS come here for repairs! A surprise, a relief and a blessing! ps:a small leak from the work done occured, went back for repair and there was no charge!!They truly stand behind their work..good deal!
I feel like the people at Cullar Auto and Truck are honest and hard working. They always take care of our fleet in a timely fashion even when theyre busy, which is most of the time.
Great folks over there. And the work is done correctly or not at all.
Good and honest work, without trying just to make money. Customer oriented. Highly recommend.
Needed to have my car diagnosed for an issue with fuel pump. Car sat 7 days with key in ON position and in neutral. KILLED my battery. No apologies, no accepting responsibility. NOTHING. Just handed the key with a “it’s your problem now” attitude. Do not take your vehicle here- their service is NOT worth how much it will cost you in the end.
These guys are awesome. They’ve helped me with all of my diesel trucks. Very knowledgeable and they get your truck in and out in a timely manner and do outstanding work. Jeff will help in anyway that he can and isn’t in the business just to take your money. He makes sure that you’re happy with the repairs and stands by his work. I would highly recommend using him if you have a diesel.
Took my motorhome to Cullar thinking I had major problems. It was the alternator and they had it repaired within a few days. He took care of our motorhome because it was still full of items from a recent trip. Reasonable prices and great customer service 👍. Highly recommend Jeff and his crew to repair motorhome s.
To. High. Rip. Off
Did a very thorough repair job on my 2003 Ford F-250 diesel. I live in Edmond, OK and had my truck towed there when it broke down when I was in Texas. I wish they were closer to where I live so I could use them for all my truck needs.
Very helpful. Brought truck in at the end of the day and they gave it full test and fixed the issue. Gave some great advice for maintenance too.
Incredible customer service, Jeff spent an hour with me chasing a phantom noise in my Jeep. He narrowed it down and walked me through how each component should be working. He then told me what parts Ill need to replace. Since I want to upgrade the parts Ill do some research and buy them online.....but I will surely be going back to give him my business for the install.
Outstanding customer service. Jeff took his time to explain what he would do to fix my sons Dodge Dakota and also helped me find other parts that were not readily available. Excellent job guys will continue to use Cullar and send friends and family your way!
This is the place to have your car, truck or RV worked on. Jeff and his crew are the best in town hands down. Very straight forward and no BS.
I didnt know businesses like this existed anymore! We were on our way from Dallas to Amarillo when we had problems with our RV. We called around and no one could help us but two places referred us to Cullars. They were so helpful not only did they diagnose our problem (tires) they called a tire shop, told them we were coming and asked them to help us as we were traveling through. On top of that, they charged us nothing. This IS the type of place you want to do business with, I know I sure do and will recommend them to anyone traveling this way. Thank you so very much!!
Our big Newmar Mountain Aire RV broke down while we were headed home to Iowa after our visit to see our son in the Air Guard at Sheppard. They allowed us to be towed to their property after hours to stay in our RV until the next morning. It was fixed and we were back on the road by lunchtime. Very honest and good people. Thanks, Cullar!
Great place! Great people and always do a great job!
Very fast, friendly and professional service! Very reasonable prices.
These guys are a little out of the way but they definitely know their stuff. They charged me like half of what I got quoted at the dealership repair shop.
I had to have my truck towed for what appeared to be transmission problem, turned. out to be a block of wood fell between the cab and bed wasvery wedged in the drive shaft. These are, honest repair shop.
Friendly service, and they kept me informed of everything that was wrong with my vehicle with prices before asking to work on it.
Hello Im writing this review because I was stranded on the interstate and found call your truck and auto in Wichita Falls Texas through Google Maps. Ive got 30 years of owning and operating vehicles on our Interstate systems and I have never received the level of professionalism, knowledge and caring that I received from Robert and his team. Not only did they have me towed in by a reputable towing company they made the repairs quickly and efficiently. Then a couple of months later the part that they purchased to put on my vehicle malfunctioned while I was on a run and Georgia. I placed one phone call while I was on the side of the road to Robert and his team. They put me in touch with their Nationwide warranty system, the parts and labor were taken care of through this warranty system. Not only was I back on the road with $0 out of my pocket a few days later Robert called to make sure everything had been done to my satisfaction. I feel so strongly about this review, just ask Robert for my phone number and I will give you more details on my experience with this very unusual truck and auto repair shop. Weather your a local or broke down on the interstate this is a business you can trust.
If you want it fixed right this is the best way.
Good people.
Awesome folks. Do great work.
Jeff and his crew are top notch.
They do good work
Honest and knowledgeable service
Great help
Best pricing...
They fix it right!
These guys can fix anything!!
Expert at working on 97 Dodge Deisal
Good service
Good
Cool