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Ortho Mattress
16239 Whittier Blvd, Whittier, CA 90603, United States
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Ortho Mattress
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Jo
Review β„–1

Trina was absolutely wonderful to deal with! A wonderful lady who is great at doing her job. No pressure, very personable, and listens to what is important to the customers. Someone who makes a great friend and not just a salesperson.πŸ’–πŸ‘πŸ’―

Mi
Review β„–2

Trina was superb!! Welcoming, knowledgeable, courteous and did NOT pressure at all! She helped my girlfriend and me pick the right mattress, set up our FREE delivery, and gave us excellent customer service every step of the way! I HIGHLY recommend. Thank you Trina!

Ma
Review β„–3

Went to this store to find a bed for my mom. Trina was awesome! She gave us great customer service and options. We were able to find a great bed with free delivery & setup. The delivery team was quick and efficient. Overall I had an excellent experience with Ortho Mattress in Whittier!

Ka
Review β„–4

Great customer service. Attentive listeners and super attitude.

Jo
Review β„–5

My daughter just had back surgery and needed a bed similar to a hospital bed that will help her on recover at home. I looked Ortho Mattress in Whittier . When I got there I was greeted by Trina Mattress specialist . Trina is friendly and truly a specialist of Mattresses and products in her store. Trina answered all my questions, showed me different options based on my budget with genuine concern and outstanding customer service. I am truly satisfied and happy I visited this store. Trina made it happen! I recommend this store.Thank you Trina.

ja
Review β„–6

They are open and so helpful thank you trina got all your help

Ti
Review β„–7

Came in looking for a mattress. I liked something firm. Not too firm but not too cushion firm either. After explaining the kinds of issues I have with my back, Trina knew exactly what I was looking for. Shes very professional and friendly. Great customer service. She suggest mattresses that are worth the bargain but will also find something in your price range.

Pa
Review β„–8

It was a good experience as I was only shopping for information....!!!

Al
Review β„–9

Great customer service at this location. Trina was just wonderful to work with and she helped my mom find her dream mattress! Thank you Ortho Mattress!

Ka
Review β„–10

As soon as I walked in I knew I was going to have a lot of options to choose from and Trina was so amazing at helping find the right one. Within the next twenty minutes I bought my mattress on clearance brand new. I left with a big smile and I know now I’m going to sleep great for a long time!

Ca
Review β„–11

I got a 1250.00 mattress for 900.00. Trina is the best. And Hot looking..

Br
Review β„–12

Great place to go for all your mattress and bed needs a true staple of the community staff is very very customer oriented I would recommend it to anybody whos looking to replace your bed or even just the mattress outstanding service. Just asked for Trina shes the best!

Cr
Review β„–13

Trina was excellent and professional. Understood our needs and worked with us to find what we needed. Highly recommend!

Ol
Review β„–14

Mattress we bought are very comfortable

Al
Review β„–15

Came here looking for a mattress and Dan showed us the best option for the type of mattress for me and Wife. I didn’t realize how much information one needed in order to pick a mattress. Luckily for us he was there to educate us and help us find the best mattress for us so we could finally have a good nights sleep. He was able to help us with the finance the mattress that we wanted and just made our mattress buying experience awesome.

Al
Review β„–16

My husband and I came to Ortho Mattress for our daughter’s new mattress set. Steve was extremely helpful in educating us as we weren’t even sure where to begin. He also helped us pick the best mattress protector which is necessary, especially with children! Will definitely be returning customers from such an easy experience.

Da
Review β„–17

Trina was excellent. She was very helpful and friendly. She took care of us expeditious manner. She was very informative and it was a joy working with her. Thank you!

St
Review β„–18

Just wanted to say what a great experience I had making this purchase, Trina was a true professional in every way. Tina is a very good listener when it came to fulfilling the special needs for my 91 year old Mother. Knowing the circumstances I was dealing, Trina found the perfect bed, its been 2 months now and my mother is a happy camper. I was so impressed with my experience, a month later I purchases another bed for myself.

Ma
Review β„–19

Just came from Sit’n Sleep and wanted to compare more mattresses and take the opportunity to get a great deal with the holiday sale. I was actually looking at mattress on Amazon a few months ago but you obviously can not compare mattress online by just reading reviews; unless you buy it first then test it at home. I came in with my boyfriend today and we were educated by Trina with the brands they sold here. We compared about 10 mattress, some of the higher end brands with some of their own store brands before we made our final decision on a great deal she helped us out with. She was very thorough with the finance and the technology the mattress included. She even included more tips on how to save more money since we weren’t looking for a box spring. I must say I was very pleased with her exceptional, professional and friendly service. I would definitely recommend Ortho Mattress in Whittier. You NEED to test the mattress in person. Don’t by shyβ€”just go on in!Thank you Trina!

Na
Review β„–20

Amazing customer service. Trina was an excellent sales rep. We didnt like our initial purchase, we were not happy with our first mattress and Trina made swapping to a different mattress a breeze. She was very thorough and knowledgeable about mattress quality and materials. She also through in some additional perks. While Trina was busy with another customer, the other sales rep Will was also very knowledgeable and helpful. We are very happy with our purchase and the excellent service that was provided.

Ve
Review β„–21

What an amazing experience shopping for a mattress.I knew that we would need to shop with someone who was knowledgeable and concerned for our needs. Trina helped us find the best fit for us and walked us through every step of the way. Our customer service experience here was incomparable to any other store we’d visited! Thank you Trina for everything, we’ll be recommending all friends and family to Ortho Mattress Whittier!

Da
Review β„–22

Sales manager is the best. She helped pick out a bed. Real friendly.

Br
Review β„–23

The saleswoman Trina was very knowledgeable and helpful throughout my experience and I’m very happy I came here today.

Sa
Review β„–24

The best experience I’ve ever had. Sunny was SO helpful and got me the best price I could ask for. I would highly recommend coming here! No gimmicks, no lying, she was very straight up about what was the best option for my price range. 10 stars. :)

pa
Review β„–25

Trina provided excellent customer service. Very knowledgeable on the product and listened attentively to my needs and wants in a mattress. Recommend a few that would satisfy my requirement, and the differences between them. Very easy going and easy process. I would highly recommend Trina and this location to my friends and family.

Ke
Review β„–26

My sales rep Sunny is awesome! She is super knowledgeable about the products. I told her what my needs were and she nailed every one of them. I ended up purchasing an Ortho brand mattress and so far (2 weeks) I’m so in love! No more tossing and turning or aching lower back pain. I also bought the memory foam pillows, which are amazing! The delivery guys were super nice too, they got it to my house the same day!! What a great experience! And a great product! Thank you so much Sunny!

Be
Review β„–27

An aching back and no Rx relief. My old mattress was causing the painful spasmsβ€”so I went to Ortho, about a mile from my home. The ladies there helped me find the β€œjust right” replacement. They were courteous and hospitable. The first morning after sleeping on the new one, I awoke with no searing back pain.

AN
Review β„–28

If you are looking for the best mattress, come here! Sales manager Trina will give you the best service! She helps me compare different brand and firmness as well as the price, we finally agreed that heirloom is the one that I will love. Trina is very knowledgeable about all the products, and this store has good selection of mattress, I’m so impressed.

Su
Review β„–29

Sunny was so helpful. It was so nice to have a person that’s super friendly and listened to my needs and my budget. Happy purchase. Talk to Sunny!

Kr
Review β„–30

Trina was such a huge help today in helping us pick or mattress! The deal she gave us was unbeatable. I have no regrets and am happy with my purchase! Thanks Trina!

An
Review β„–31

I really needed a great mattress and they came through with a great selection of mattresses. I was very happy with the assistance from Trina and Sunny. They were very knowledgeable and attentive but not pushy at the same time which I appreciated. Overall I would definetly come back here again and would recommend anyone here.

Th
Review β„–32

I spent three weeks searching for the best bed within our budget. I went to several stores and found that Ortho provided the best product, price and warranty. Trina the manager was informative and worked with me to find exactly what we needed. I left the store very satisfied and know I will return again to Ortho Matress for all of our beds.

Lo
Review β„–33

We went into Ortho not knowing exactly what we wanted and Trina was a fantastic help! Great customer service and really laid out all our options clearly. We were able to take advantage of a great 4th of July special and look forward to doing business with Ortho again when we have future mattress needs.

dg
Review β„–34

Thank you so much for helping me and cousin choose the right mattresses. You are sweet and kind. God bless Trina

Mi
Review β„–35

Debra was super helpful in helping us find the perfect new mattress. She wasn’t pushy and it didn’t feel like I was car shopping which it usually how mattress shopping goes

Ma
Review β„–36

I was extremely satisfied and impressed with the customer service I received from Trina she was very helpful and extremely knowledgeable I previously went to sit β€˜n sleep and the customer service representative there was no help he didn’t really explain anything to me but Trina was amazing . I also really liked that she didn’t push me to buy the most expensive mattress she suggested whatever fit in my price range. She really informed me which mattress would suit best for me I have lower back pain so she explained and showed me the mattresses that would best suit for me. I highly highly recommend this location ask for Trina!

Se
Review β„–37

Great customer service! Trina was very helpful, informative, and friendly. Great deal!

Mi
Review β„–38

Excellent Customer Service!!! TRINA called the warehouse and was able to schedule next-day deliver of a special order mattress! Most places I called didnt have them, or would have to order it and delivery would take up to 2 weeks. I needed it ASAP. TRINA found what I needed, applied discounts without me asking and arranged for removal of old mattress upon delivery of new. Thank you so much TRINA for being so polite and professional! Give this girl a raise!

Co
Review β„–39

Trina is super helpful! She was able to get us what we wanted, within our price range. Absolutely recommend this place!

Be
Review β„–40

This location was hassle free and had exactly what we were looking for. Trina was extremely knowledgeable and helpful. She showed me mattresses in my price range and style, and she was very thorough when explaining my options for mattress protection. I would definitely come back to make future purchases here because of her.

FA
Review β„–41

Zsanett helped me and she was so helpfu . Extremely patient. Since I am I a pretty picky person She gave me all the pros and cons and helped with my budget. Highly recommend this spot.

ke
Review β„–42

The customer service was great and felt very genuine compared to other stores I visited beforehand. Trina helped us feel confident in our purchase without trying to oversell us on anything. I recommend this store and will definitely head here first when its time to buy a new mattress again.

Ke
Review β„–43

Trina was great! She helped us get the exact mattress for our needs and price range. Also, it was delivered the same day! Excellent customer service. Would shop here again

Ca
Review β„–44

Sunny had the best customer service! Great personality and very informative about the products. It’s only the 2nd time I buy a bed and I had a great experience. Definitely going to refer people to her. They also had a great selection of beds.

Ju
Review β„–45

Trina store manager was amazing. Took her time to make sure that we had a mattress that would work well for my husband who has back problems. She made a point to find something that worked for both of us and did not pressure us.

Kr
Review β„–46

Was looking for a small mattress for my sons loft bed. Trina was very helpful and helped us get a great deal. Highly recommend them.

Ja
Review β„–47

Trina was amazing in her customer service and expertise. We are very satisfied with our purchase and all phases of the sale. Definitely will give our business and refer anyone to her. Thanks Trina!

An
Review β„–48

The customer service was amazing she gave me a great deal.

Ga
Review β„–49

Came in on Wednesday and sunny greeted me with a pleasant smile. She gave me a really good advice on what I should purchase for my husband matterss. But we couldn’t make the decision till Saturday and I run into Trina who is also lovely and she gave a great deal and bought a mattress and 2 covers. Thank you ladies for your help.

Mi
Review β„–50

After seeing a commercial on TV for 50% off queen mattresses, I decided to go to the store today and Im glad i did! I had no idea what i wanted to buy, and Trina was a great help! She was very nice and gave me all the information I needed, and also gave me some good discounts! Definitely go see Trina for your future mattress needs!

Su
Review β„–51

I had a lovely experience at this location. I was helped immediately and found a bed perfect for what I needed at a decent price. Thanks Trina!

Do
Review β„–52

Service was outstanding, walked in and walked out! Told Robbie more or less what I was looking and my process range. He was very knowledgeable and made the whole experience enjoyable and easy!

Ky
Review β„–53

Trina is awesome. Very knowledgeable, sweet, and very personable. They have a huge selection and prices ranging from a couple hundred bucks on up! Swing by and take a look, be sure to ask for Trina!

Mi
Review β„–54

Trina is the best! So knowlegable. Very sweet. She really made sure we were purchasing something that was ment for us and our specific needs. Please note we didnt come in to buy anything, just to window shop. And we left with an amazing bed and left feeling a winner.

Pa
Review β„–55

My husband and I came looking for a mattress after having a horrible experience with ashleys furniture. TRINA was amazing. Big shot out to her!!!! Educated us on the mattresses in the store. Competitive prices. After shopping for a week for mattress I am glad we decided to buy our matrress here.I am thankful we came across Trina. Thank you so much!

Is
Review β„–56

Came into the store and was greeted right away by sunny (soo-nee) she was very nice and knowledgeable about what I was looking for and what was right for me!! She gave me the best experience Ive ever had at a mattress store!! If I was U I would go there if u ever need a mattress she was amazing at her job

Me
Review β„–57

Great cut service thanks to Sunny. Definitely recommend getting a new mattress here.Thanks Sunny, you were great πŸ˜‡

Gl
Review β„–58

Trina was the best! She is very helpful and knowledgeable . She took her time with us and taught us about mattresses... great job

Je
Review β„–59

Being a younger couple, we were looking for something affordable. Trina helped us out and was so helpful with showing us different options and giving us time to test out the beds. We found one that we fell in love with and it is scheduled for delivery tomorrow. Not bad at all, seeing as it was a Sunday purchase and we went in to just look. No pressure at all, very please with everything. Great service and prices. She went above and beyond to make sure we were taken care of! 10 stars ⭐️ all day if I could.

Ca
Review β„–60

We love this storeThe store manager is the best!!!!If you need a mattress please visit this store before you make your final selectionYou won’t be sorryI’m sure they will give you a great priceWe just bought a mattress from TrinidaShe’s the bestπŸ˜„

Kr
Review β„–61

Excellent customer service experience today with Trina. She was able to answer all my questions and get an awesome deal on a mattress foundation quickly and easily.

Ed
Review β„–62

Trina is excellent sales rept. She helps me more then what i needed. Even with the beauty tips. She deserve the raise.

Mo
Review β„–63

Thank you Trina for a great shopping experience.. I learned so much about different mattresses, memory foam, coils, hybrids, different manufacturers and more.. . Your knowledge patience and personal service won us over.. can’t wait to try my new bed!!!!

Va
Review β„–64

Went by to check out a bed and Sunny was so helpful and genuinely nice. Great service. Thank you Sunny!! 😁

Se
Review β„–65

Ms. Trina is awesome! She helped me buy my first bed ever!!!! Such a great mattress shopping experience! Thank you so much!

ja
Review β„–66

Today my friend-Beth and I went to look for a mattress. I have been having pain for the last couple of months on my neck & shoulder area due to my mattress I have currently. It’s way too SOFT for me.As we walked into β€œOrtho Mattress” Sunny welcomed us. She assisted us in finding the best mattress for me. She was very imformative explaning the differences between mattress which was a very big help!!!We also had great conversation with her! She is awesome!!!I am so excited to try out my NEW MATTRESS!!!!Thank you Sunny & Ortho Mattress!!!

Na
Review β„–67

Thank you Trina for helping us pick the perfect bed for our new home, and recommending the cool quilt mattress . My husband has been sleeping a lot cooler at night. I highly recommend you guys to see Trina when you are ready to make your mattress purchase . She is very helpful, knowledgeable, and patient .

Th
Review β„–68

Just purchased Ortho brand bed. Salesperson Trina was very knowledgeable and professional. Got exactly what I was looking for including a great Presidants Day Sale price. Great customer service. zzzzzzzzz

vy
Review β„–69

Been in several times looking at a aireloom mattress got a price found a better price up the street for the same mattress. felt obligated to return because i had used so much of their time offered them to price match($2500) the mattress the salesman called the manager to match the price and the management at this place told her they they could sell that mattress at $3700 so i went to orange county mattress and purchased my mattress. there unwillingness to price match only cost them more sorry ortho you were less than a block from my house.

Zs
Review β„–70

Black Friday sales are extended here!! Come in for the great service and the very best quality mattresses for your back. Aireloom, Sealy, TempurPedic and Ortho Mattress. Not to mention you get to try your mattress for 100 nights !!! πŸ‘ŒπŸ»πŸ‘ŒπŸ»

Ro
Review β„–71

Great place to buy mattressVery good sales staff, honest prices and good values. I would very highly recommended Trina, great sales person highly knowledgeable about the inventory.

Jo
Review β„–72

Trina is an awesome Saleperson very knowledgeable and Patient Really knew her stuff thank you TrinaπŸ˜€

al
Review β„–73

Came here while shopping around for a new mattress and Dan was extremely helpful. My husband and I were stuck while deciding which Tempur-Pedic to choose. He broke it everything down so that we could make an informed decision. We had been to two other mattress stores before coming here and are truly happy with our decision to purchase at Ortho Mattress.

ma
Review β„–74

Very nice supportive staff. Bed gets delivered tomorrow. So I hope all goes well with delivery.

Pa
Review β„–75

My husband and I have different back issues. Nick took his time in explaining the differences and worked within my budget. Thank you Nick!! Would have given you 5 stars but we sll need goals :)..

De
Review β„–76

My Brother and I had the Pleasure of meeting such an Awesome and Beautiful Person named Trina she helped us get the right bed for my Brother the right mattress. We went in just to look at the beds for my Brother we ended up paying for it and I even purchaseda king for my Husband and I. Our beds will be delivered tommrow morning my Brother my Husband and I can hardly wait to sleep in our New Beds they are going to really make a difference on our legs there Adjustable beds. Trina I would like to Thank You again for helping us. Your such a Beautiful Person in side and out. You now your business very very excellent business Woman. Your Very Much. Appreciated. Your just Awesome cant say enough I can go on and on about this Amazing Woman..Much Regards. Debra Talamantes. πŸ‘ŒπŸ˜Š

ki
Review β„–77

Amazing experience, great customer service, Trina is an amazing sales person. great deals! definitely recommend!

Ra
Review β„–78

Exceptional customer service from Nick. He took his time and found the best mattress for my wife and I. We have two different priorities for our ideal mattress and he took the time to find at mattress that made us both happy. There was a wide variety of mattresses to fit any taste or budget.

Aa
Review β„–79

Thank you sales manager Trina for helping us out ! You are amazing .

Ro
Review β„–80

She made me feel some type a way .....special....πŸ˜πŸ˜πŸ˜πŸ˜„πŸ˜„πŸ˜„

Ma
Review β„–81

Sales Women Cecelia was Honest & helpful !

El
Review β„–82

My experience at ortho mattress was great. Zaman is a great employee and was helpful with everything. Bought two mattresses at fair prices.

Sa
Review β„–83

I wanted to thank Trina for help us with are mattress Very professional and knew are needs and wants thank you again we Recommend asking for Trina!!!!!

Ma
Review β„–84

Superb help, excellent selection. And I had a great purchasing experience with Zaman.

as
Review β„–85

Zaman was so great, very helpful, lots of knowledge and not pressuring gave us lots of time to think also were getting the bed tonight, cant wait!

Ly
Review β„–86

Walking into any store these days, especially in California! can often be a discouraging experience. Ive noticed anywhere you go...there is a complete lack of customer care, and appretiation. Often you find yourself searching for things you need for hours because typically, you are never offered help anymore...and if you are employees dont even seem to know anything about the products they sell or their way around the store they work in.My husband and I were searching for our first actual mattress together, we had been sleeping on the worst mattress for many years and at this point ANYTHING would have been better. We planned the day around going from outlet to outlet, and finding the best deal possible. The very first outlet we walked into, we were not greeted, and we had to search for someone to ask a question, the employee then stood there akwardly, and silently (only giving us pricing information) and once we said wed come back, he was gone.The second, and FINAL stop was Ortho Inc. in Fountain Valley. We were actually in search of a different store nearby and couldnt find it and so happy we didnt! We walked into, the cleanest, nicest location...and greeted instantly by a bubbly, smiling face...we felt like she was excited to see us...like long lost friends!The very first thing she did was ask our names and introduce herself (Sunny!!) and engaged in conversation like she had known us forever. She took her time, she mentioned she did not work at this store but you wouldnt know AT ALL, she knew where everything was, and exactly what she wanted to show us. You could tell this women loved her job, and was excited to help us find our first mattress. She did everything she could to help us choose the perfect one. She took her time checking on our financing options, she gave us time to discuss our concerns and offered us a deal we COULD NOT refuse.We had a bit of concerns and thought we might have to come back, she gave us all of her information and even offered her cell phone number if we had any questions. We made it to the parking lot and within 3 minutes came back in to purchase the bed.Sunny is amazing, courteous, friendly, and she mde us feel so important. This is truly what world class service is all about and we couldnt imagine going anywhere else, or to anyone else. Thanks, Sunny! You changed our lives in one day! No more back aches, and restless nights.

jo
Review β„–87

Sunny Will at Whittier was very easy to deal with,but most of all very professional and curtious. I would recommend her to anyone.

Ro
Review β„–88

Best place to get a mattress. Forget Sit n Sleep. Just come here and ask for, Nick!!

St
Review β„–89

I went into this store looking to replace my mattress, and Trina did an incredible job with customer service!

Ca
Review β„–90

My experience was AWESOME! David went OVER AND BEYOND to make sure we were satisfied!

AC
Review β„–91

Great service and bed options. Trina was very helpful and great.

Ju
Review β„–92

Awesome thank you for booking our best friend up with an awesome mattress βœ¨πŸŒπŸ’œπŸ’œπŸ’œπŸ’œwe love you d

Jo
Review β„–93

Zaman was our salesman and was very knowledgeable.... Great customer service

Ja
Review β„–94

Thanks to Trina for helping my grandmother find the perfect mattress!

Ro
Review β„–95

Helped by Zaman and was very knowledgeable... Great customer service..

Lu
Review β„–96

Good service no b.s

Pe
Review β„–97

Trina helpus with the sales she gave us good discount

Ru
Review β„–98

We purchased a Serta mattress and a Motion Perfect base a few months ago from Zuman. Zuman took his time, explained all of our options. We felt no pressure whatsoever. Our son is in heaven with his new bed!My husband and I decided today, we too wanted to have that little slice of heaven. We returned to purchase the same bed and base only in a larger size. We were hoping Zuman would be working so we could have that same experience, however, he was not, Trina, however, was quick to welcome us to the store with her big beautiful smile. She too was efficient, knowledgeable, as well as personable!While Trina was writing us up, our disabled son found a friend in William! What an awesome young man he is.Great store, great employees, great products!Thank you!

Aa
Review β„–99

Trina was amazing!! Very knowledgeable and helpful. Thank you Trina and thank you Ortho Mattress.

Da
Review β„–100

Great customer service by great salesman Nick good experience and very helpful

Information
19 Photos
100 Comments
4.9 Rating
  • Address:16239 Whittier Blvd, Whittier, CA 90603, United States
  • Site:https://orthomattress.com/stores/ca/whittier/25
  • Phone:+1 562-947-4786
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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