My wife and wanted to upgrade our bed when moved in together days but have been putting it off because of going to different stores and being pressured to buy stuff we don’t need.We walked in and John greeted us with warm welcome. His knowledge of the products and friendly service made us at ease and just decided to buy the mattress without going anywhere else. Thank you John and team for the amazing service and your kindness.

John was very nice. I told him I needed a good mattress for my son, I gave him my price range and he showed us our options. He did not try to push mattresses out of my price range. John was very friendly and helpful. The whole process didn’t take long at all!

I went in for a mattress and was greeted by John, he was very personable and helpful. The mattress I had at home was way too soft and had no support. I wasn’t sure what mattress to choose however when I told John what I needed he directed me to a beautyrest mattress towards the front. The minute I laid down on it I was in love! It was exactly what I needed. John was very quick and helpful and directed me to the perfect mattress, he also saved me quite a bit of money along the way. The price was very reasonable being that it was a brand new king size mattress. I walked out of the store extremely happy and I will definitely recommend others to buy their mattress here.

My wife and I were shopping for a full size mattress set for our spare bedroom. We definitely wanted to keep our costs down, and our first stop was at Mattress Firm in Whittier.We had planned to comparison shop at least three stores, but with the great help we got from Jesse at this store, we bought what we needed right away.Jesse was awesome to deal with. Very knowledgeable and friendly, and REALLY listened to us describe what we were after. he did not try to sell us the most expensive mattress in the store either.He asked a lot of questions, had us test a couple of options, then went right to the selections. He did steer us away from the cheapest mattress, but demonstrated why paying a little more was WAY worth it-we agreed.He gave us a great deal on the mattress, as well as the box spring and frame.We even got free delivery.This is definitely our mattress store from now on, and I recommend Mattress Firm, and Jesse to anybody looking for a bed.Thanks Jesse, and thanks Mattress Firm!

John, youre a super nice guy and super funny. We really enjoyed our brief interaction with you, and are confident that you are that way to all of your customers so we are happy to give you this review!Long story short: our mattress delivery got rescheduled, so we decided to pick it up in person here.I called in and John helped me confirm that the mattress was in stock - and unbeknownst to me - hid it in the back to keep it from being sold. After we confirmed with our original Mattress Firm, we drove down to pick it up.John was a lovely, kind, friendly individual, and an absolute professional. He helped us figure out the situation and got us our mattress.John, I hope your back feels better and say hello to the family for us!

I took my mom to get a new mattress for her bed to Mattress Firm. Alexander Montelongo attended us and he was absolutely wonderful. He patiently explained the differences among the various mattresses. He encouraged my mom to try as many mattresses as she wanted to find the onethat was right for her. The entire experience was great! We will definitely return and will recommend Mattress Firm to our friends. Thank you, Alexander.

I very rarely write reviews as my expectations are fairly high and I do not often find retail store experiences to meet them. So it is with surprise and pleasure that I can report on my husbands and my experience in purchasing a mattress today. We were welcomed and offered assistance and then left to explore. When we asked questions we received good, thorough information. We know that purchasing a mattress can be overwhelming with all the options and the trying out and Don the sales consultant was extremely patient and as we built a rapport we had good laughs and felt very comfortable in taking our time and making our decision. We never felt pressured and when our decision was made we felt well informed and pleased with our purchase and our time spent.

I had a wonderful experience at this store. The salesman, Jesse, was very informative, patient, and helpful. He made our shopping experience easy and pleasant. I highly recommend ordering your mattress needs from this location!

My husband and I were greeted as soon as we walked in, We received helped by John. He listened to what we wanted and sent us home with a new mattress! He made our first mattress purchase a great experience with his great customer service.Thank you John for your help!

This is the place to get an excellent quality mattress that will last a lifetime. I am going with the adjustable bed frame, I’ve been wanting one of these beds for long and finally took the plunge. Kinda pricey but as the saying goes, you get what you pay for! Great customer service also from Jesse.

Excellent attention… Sleep Expert Devon

The service was excellent! Great communication and knowledge of produ t. No pressure, just honest help. We were very satisfied.

Went in not expecting to buy a mattress that day, but John the salesman was really great. He allowed us to take our time laying on the mattresses, he answered all our questions. He gave us some space to talk it over and lay on several mattresses. I mean we were there for like two hours debating and laying on mattresses, and we settled on a Tempur-Pedic mattress. Once we settled we applied for the equal payments 0% interest, and we were approved in minutes. We were good to go. We scheduled our delivery the following Monday but our delivery was delayed a week since they were having supply issues with the manufacturer. We didn’t mind the delay because they explained it to us and kept us informed and really that’s all we wanted was to feel informed. One of our pillows arrived with a stain and as soon as we called John he told us he would put in an order to replace no problem. This was a great experience all around. I would recommend this store to anyone.

This is the second Mattress I buy in this location, the service here is great, they have what I was looking for at a good price👍🏼

Devon was very helpful and professional! He made it a very smooth process.

Alexander the best seller very honest and helpful, always gave us the best advice

I had an amazing experience here, would most definitely come back for another bed! Service was great and friendly and communication was a relaxing experience. Being able to find a bed and make jokes at the same time was definitely a seller for me! I definitely recommend this place!

Alexander was a huge help!! Took us thru the store and helped us find the perfect mattress

Very well explained when acquiring my mattress and the needs that I wanted, very professional and with very good experience from Jesse

At Mattress Firm Friendly Hills you will find a professional, polite, knowledgeable, not a stressful experience at all, no pressured salesman, only a cool guy wanting to help you buy a good nights sleep! Yes, I would buy my next mattress here, for sure.

I’m very picky about my mattress needs. Hugo here at Mattress Firm helped me out tremendously by making the process of buying a new mattress swift and easy. I would like to acknowledge his very friendly manner and awesome work ethic. I will be telling my friends and family about his great service. Big shout out to you Hugo !

Just purchased a tempur-pedic mattress from the most helpful sales associate John McCain. Highly recommend to go see him if you need a new mattress.

John did an excellent job showing us all the different mattresses and was very knowledgeable in answering our questions. Overall experience was great!!!

Hugo and John were very nice. Hugo answered all of my questions and gave me a great deal! I will recommend Mattress Firm to everyone!

Exceptional service! John made my purchasing experience so pleasant and hassle free! He was very friendly and answered all my questions, no sales pressure at all. Highly recommend Mattress Firm!

Today my husband, kids and I visited the store in Whittier.We were greeted by John McCain. John was super patient with us and our children. Explaining the different types of mattresses, if we had any medical problems and made sure the mattress would be a great fit.I had to call my bank to increase my limit for purchases and he was apologizing even though it had nothing to do with his store.John was very friendly and informative.I definitely would recommend purchasing at the Whittier location.

I originally went to Sears to buy a mattress for my daughter and nobody had any knowledge about mattress. Then we stopped by Mattress Firm & Hugo was very helpful & knowledgeable about every mattress in the show room. I would definitely go back and refer anyone who is looking to buy a mattress. It is very rare nowadays for a company to actually have someone that knows what they are selling and has good service.

John helped us with a beautiful medium firm adjustable mattress with a great Memorial Day offer. Come in ask for John if you have any extra questions about sleep.com or any of your sleeping needs, he’s your man.

I just finished purchasing a second mattress from this location because we had great success with the first.Mr. McClain helped me figure out which mattress was right for us and explained the differences. His professionalism was appreciated.

John McCain (yes really haha) helped my parents & I out and he was so great. I dont enjoy talking to most salespeople bc theyre anxious & pushy but John was great. just tryna help us out w/ our best interest in mind.he answered all our qs, not too many frills, great at attending to our wants/needs. plus hes funny!100% coming back here when its time for me to change my mattress

I had passed by the Mattress Firm many times but never had occasion to go in. Today I decided to get new mattresses for our two sons rooms. I was greeted by Jess and treated as if we were all good old friends. The prices he quoted and the honesty he showed me were perfect! It was a pleasure doing business with this firm and I hope to return again soon.

Weve been in need of a new mattress for a WHILE! I saw some online deals they offered and decided to go in since theyre so close. John was so helpful and knowledgeable! He showed us several mattresses, and we ended up purchasing a great mattress with am adjustable base. And... IT DID NOT BREAK THE BANK. No pressure to buy either. It delivered within a few days, contactless delivery was seamless! If you need a new mattress, I highly recommend this place. Thank you John!

I went to Mattress Firm with my fiancé and it was the first time either one of us has bought a mattress. That being said, I wasn’t sure exactly what I was looking for, except what size I wanted. I had no knowledge of brands or anything. We were helped by an associate named Peter Lee and he made it a great experience. It was simple and quick. He greeted us right when we entered the door and even walked us out at the end. He managed t break down our options for us, as he was very attentive and knowledgeable. Usually, I don’t like working with salespeople because I feel as if they have an agenda and they are just trying to make a sale on the most expensive item they own; however, I felt Peter was the opposite. He appeared genuinely concerned for us and respected our budget. He had a great disposition and sense of humor and that really helped make this experience so great. When we finally came to a decision, he explained the payment and financing details very concisely and specifically. I probably asked him the same questions a half a dozen times because, like I said, this was my first experience and I wanted to make sure I was understanding everything. He was very patient and understanding, and had no problem with all the questions I bombarded him with.Overall, this was a great experience—better than I had hoped even. I’m recommending my friends and family to purchase any future mattresses or bed-related accessories to ask for Peter at this location I went to. I think they would all be relieved to have the same experience my fiancé and I did.

Great service! John was super helpful great customer service in and out in no time

John was amazing,Ive never had such an awesome time buying a be. me and fiancé felt so comfortable with John and his cool manager. Thosen2 guys were hilarious. All in all great time and I bought an amazing mattress

My fiance and I had a great experience with Mattress Firm Whittier. John the salespersons customer service was excellent! He was so friendly and informative and was attentive to all of our questions. Besides receiving a great deal on our mattress and base we were treated like valued customers without any pressure or pushy sales pitch.

Thank you Hugo for taking care of me and my family with a great deal. I really appreciate you looking out for us and walking us through all the mattresses that you guys had to offer. I do love Do you shop at local businesses that are in my community. If you’re looking for a great deal ask for Hugo, he’ll take care of you.

Our Salesman Hugo was extremely helpful. He answered all our questions and concerns. He wasnt too pushy at all as many salespeople can be at times.He is a true Professional.You rock Hugo!!

The sales people were extremely friendly. I told him exactly what I needed and he did not try to up sell me. The prices were great, even compared to other on-line places I shopped before. Very happy customer!

Mr John McCain was really attentive and kind. He help me find exactly what I needed. I forgot to order a 3rd mattress and he helped me complete the order over the phone. Will definitely go back in the future. Thank you Mr. John for the great service.

My husband and I purchased our new bed from Cecilia. We made 3 visits to the store before deciding on what to get. She was very knowledgeable, friendly and PATIENT! She really helped us feel at ease and didnt try to force anything on us. YES.....a nice bed is expensive but I can tell you its worth every penny. Take your time, go in several times, lie around, dont rush. A bed is super important to the health and comfort of your daily lives. My husband and I love our bed so much that we spend most of our time in the room. The dogs and cats love it too! We purchased a split king with split adjustable bases. We get to sleep on our own comfort levels and its been great. I would recommend Mattress Firm, and this store in particular, to anyone.

Great service and experience. Price on the mattresses are reasonable! The sales person really worked with us to find us the right mattress with the right price. They got some awesome deals, such as, they would do a price adjustment if the price decreases within 4 months or so of purchase. Would go back again to get a mattress!

John was extremely personable. He was genuine and interested in having a conversation rather than having small talk with the motive of selling you something. He gave us an overview of the mattresses and then gave us space to try all of them and discuss amongst ourselves. We never felt pressured into making a decision and he worked with us on finding the right mattress for the right price point.He wore a mask the entire time we were there and we felt safe shopping here during Covid times.

This is our second purchase in two weeks! Both times have been excellent! Thank you John and Hugo for your help and professionalism! I highly recommend this place for your next mattress purchase!

Jesse was patient and worked with us and when we went in a couple of days later to purchase, the sales agent made sure Jesse got credit.

The staff was nothing short of helpful, informative and welcoming. They worked with me & found the mattress that both works best for me & within my budget. The store was also clean & well stocked with hand sanitizer.

I was very pleased with how easy buying my new mattress was. There was a decent selection of mattresses and I’m confident I chose the rightone for me. John was great and very helpful.

Hugo was helpful in providing information to guide my choice. Got a stand to elevate the head of the bead at no additional cost. I havent received the mattress yet but I appreciate the 120 days to test it out and make sure I got it right.

The associate named Peter was very helpful and knowledgeable. He worked with us to get us the highest quality and remain in our budget. He was friendly and respectful. The store was clean and had hand sanitizer placed all throughout. Peter went over all the fine print with us to make sure we understood the warranty and return policy (which is all excellent). He even walked us out and wished us well. Had a great experience in the Whittier store!

The salesman was so informative and showed me several different beds. It was fast and easy.

I would like to just take this moment and this time to express my gratitude to John McCain he went above and beyond today for Our needs in a mattress. Some might beg to differ that a mattress isn’t that big of a deal but in my opinion when I lay my head down to sleep I expect to wake up and feel rejuvenated rested and most of all comfortable. Many might say what does it matter you don’t spend that much time in the bed but if you think about it when you buy a car you test drive it and feel for comfortable seats I happen to spend more time in my bed then on my couch or in my car combined. It was refreshing to come across a sales person who took the time to understand what we were looking for and needed also took the time to listen to what we wanted, never once did we feel pressured or overbearing opinions over our decision. Right now times are hard everyone’s watching every penny and for somebody to understand and help accommodate me during quite a large purchase was very commendable thank you again John McCain. At no point am I overlooking the rest of the staff there were two other gentlemen there when I first arrived who are more than willing to help me we talked for several minutes, I looked around and I went on my day when I returned later in the afternoon they all seem to recognize me I can’t remember their Names but thank you!

I came in with the expectations of a good deal, and to my surprised I came out with a great deal. Thank you mattress firm for taking care of your customers with quality employees. I do love supporting local businesses and I have to say that Hugo really took care of us.

Went to see one of there mattresses come to find out its only available online didnt have one to test to if it was worth the effort. The salesman there figure iwas only one mattress type, he pretty much blew me off and ran off toget a sale from someone else

The delivery guys were happy and quick to set up they did a really good job

Super friendly and helpful even though the store got pretty busy while we were there! Delivery was next day and Juan Carlos and Sergio delivered quickly, calling with updates about their progress. Set up was quick and they answered all my questions!

Nohemi greeted us as we walked in and we felt so connected with her. She was able to find us a mattress with a adjustable base. Shes kind and professional. Thank YOU Nohemi for being patient with me and giving me all information that I needed to know. I would like to give her a 10⭐ 🤗

John was very helpful and was able answered all my questions and concerns, regarding my purchase. Thank you John.

There were very punctual and set up was fast. Glad they also helped get rid of our old mattress. Awesome service from start to finish.

Jess and John were very good customer service and they were very helpful, I will recommend everyone to them and I wanna thank them for our mattress and very good laughs!!! :) they made me feel so comfortable!

Great experience! Got exactly what I needed, received it within 2 days! Will come back and tell family and friends :)

Very helpful. And price matched other mattress in their store. Gave us a great deal.

Great customer service and covid-19 safe couldnt ask for a better mattress store

Jesse is the man. Best mattress store in town. Knowledgeable, helpful, and very nice.

We made our first time visit to Mattress Firm in Whittier and was greeted by Cecelia. She was so very helpful to me and my son and answered all our questions. He tested out some mattresses and found his pick! The whole buying process with Cecelia was seamless; she is wonderful to work with! The delivery of the mattress was just as seamless; an efficient process with no issues. Thank you Mattress Firm, my son is very happy. 😁

Quick and easy Fair pricing and I get delivery the next day

My husband and I decided to visit this showroom in Whittier, even though we had a Bad experience at the showroom in Monterey Park earlier in the Day.Well what a difference! We were greeted by Noemi and Cece.Noemi was so pleasant and helpful, we mentioned our experience earlier with the assist manager at the other store, she apologized for them. She said she will help us anyway she can. And boy did she! She then went beyond her call on customer service! We were so Happy we ended up buying our Mattresses from her! We might get our Mattresses delivered tomorrow! Everything was in our Budget and Timeline!You almost lost a customer, but because of Noemi and Cece you now have customers for life! Remember I have family and friends to give recommendations too!Please reward those 2 young ladies, they did a Great Job!

All the salesmen were very friendly and helpful.

Excellent customer service and pleasant atmosphere!

Stopped by to check this place out for new twin mattresses for my girls since I was out for lunch and my time was limited. The customer service was amazing. Peter greeted me as soon as i Walked thru the door. I then describes exactly what I wanted and he showed me some samples on display that matched with what I was looking for and at super great prices. Now I’m just expecting my delivery tomorrow. I can Honestly recommend this place to anyone who’s looking for a new mattress. Thanks you so much peter for your great customer service and consideration of my one hour lunch time. Lol.

Felt supported with what I already knew I wanted; wasn’t pushed to buy anything more than that. Would def recommend.

Received excellent service and attention at the Mattress Firm in the Friendly Hills Marketplace.I want to especially thank John McCain who assisted us in a recent purchase.

Cecelia was very professional and extremely friendly. She helped us find the right mattress for us and at a great price. Thank you cecelia for your patience and making sure we made the right decision!

This is the first time I walk in Mattress Firm, the salesperson is very friendly and helpful even after I told him I’m only to buy a box spring. He helped me to find the less expensive one on the computer and also figured out whether 5” or 9” height is better fit for the bed frame I have.

What can I say but WOWZA!My husband and I knew what we needed and wanted to get a restful sleep and Cassanndra made it all happen.This was our 4th mattress place and everyone was nice where we went but the difference is the KNOWLEDGE Cassandra has and she one-upped them all! Cassandra gave us all the time and attention that no one else did and gave us such a great deal that we both shouldve been arrested because we just stole it!We are loving our Olivia matress fromChattam and Wells and the Rolls Royce of adjustable bases with the lumbar feature is fantastic!We cant thank Casssndra enough, we would highly recommend her to anyone and if you looking for a mattress and want the best of the best at the best price, go see Cassandra at Mattress Firm Friendly Hills.Thank you Cassandra!

I was skeptical at first but they had everything I needed! And great customer service! I’ll definitely be back in the future. I scored a great deal on a beauty rest. Don’t knock it till you try it :)

Fast, inexpensive and helpful

Cecelia was extremely helpful in finding a new bed. It was our first time purchasing a new mattress and guided us to finding the perfect fit. She was knowledgeable and helped keep us in our budget. It’s a small store, but high quality customer service!

Recently had wonderful experience shopping. Our salesman, Peter Lee, was very helpful in helping my husband & myself choose the right bed to purchase.

Great service and great deals on king mattress! Took advantage of the Labor Day sale and I can’t wait for For it to be delivered!!

Really helpful sales associate Cecilia at the Whittier location found the item I was looking for within the budget I had and had it delivered the next Day! Very impressed.

I received the best customer service today! I highly recommend Mattress Firm. They were very helpful with selecting the right mattress for my 83 year old Mother with back issues.

My family and I went in on Black Friday to check out the deals. Though it was busy, we were immediately greeted with a friendly welcome. The staff was calm and not being pushy with any of the customers on this crazy day. Our questions were answered with great information and additional detail was given easily to help us make an informed decision. Their in-house financing was simple and our salesperson, Cecilia was amazing in providing information that allowed us to make the best decision for us. The kids lego table kept our toddler entertained while we spoke with Cecilia - it was clean and well kept too. Cant recommend this location and their staff enough.

My husband and I came in to Mattress Firm needing a new bed but had no idea what we wanted. Will was our salesperson and was super helpful and extremely knowledgeable. He helped us pick out the perfect bed and we are very excited! Definitely ask for Will...he is the best!

Cecilia was very knowledgeable and friendly. I did not feel pressured at all! It was overall a really good experience.

Cecilia was SO much help when my husband and I came in to purchase a new mattress. We had been majorly screwed over by Living Spaces in the past, and werent looking forward to the hassle of purchasing a mattress. She greeted us right away, and helped us pick what style we wanted. We ended up picking the perfect mattress and cant wait to sleep on it!

Nohemi was absolutely amazing.Excited to get my first good nights sleep.She was genuinely concerned with my body’s needs.I feel confident in my purchase thanks to the impeccable customer service and quality of the mattress.

Went over to mattress firm looking for a new mattress and ended up getting everything I needed! Thanks to Cassandra who helped me out so much. She really listened and gave expert advice on which she felt would meet our needs! I’m one that doesn’t like pushy sellers and she definitely is one who listens and looks out for your best interest! I would highly recommend going to this store and getting help from her!

Will was amazing!! I had come in about a week before to just look around and Wills customer service made me come back. I purchased a mattress and a cover with his help. He was incredibly knowledgeable and kind. He wasnt pushy like most salesman and let me look around. He helped me with financing and made it a breeze! Thank you so much!

Great service at store _ now waiting for next week delivery

The customer service I received from Cecelia was above and beyond! What a wonderful experience. I would recommend this mattress firm every time!10/10

Great experience! When I woke into the store I just wanted to watch!... Wills knowledge and professionalism took me all the way to buy a beautiful mattress with the greatest price. I seriously recommend the store to anyone willing to invest in their own health. Amazing customer service. 👍👍

This place is wonderful! I never thought I would find myself leaving such a review for a mattress store, but Cassandra took such good care of me, it’s worth it. I got the the sleepy reserve pillow top for a great deal. Go in there and be honest with her and she will take such good care of you! Thank you for taking good care of me, ask for her.. ONLY!!They have great options for delivery, financing and a plethora of different types of beds and pillows. Don’t buy to often, but the next time I have to, she’s my help for life!

We got a great deal with the semi annual sale!!! Very pleased with the quality of the mattresses and bases! Will was extremely helpful and friendly! I will give another review once I get my mattress and base. I really really recommend this place! Thanks Will, you’re the best!

Small showroom, but with a decent selection. Very friendly staff, and attentive.

Great service in store and great delivery same day. Very clear no pressure sales. I went down the street to another location and got no acknowledgement when we walked in.

I appreciated the great service from Cecilia! She really listened to what I was looking for and helped me find everything I needed. She was very patient to answer all my questions through several phone calls.

Yesterday, Clayton, from the Pasadena store gave me some information on a couple of mattresses, and today, Nohemi Martinez, from the Whittier Store, gave me additional information (diffrent types of springs and coverings) on the mattresses.Both, Clayton and Nohemi were very friendly and helpful, and today I ended up purchasing a mattress and a base.Thank you for the advise and the service.

Nahomie Medina was a great sales rep. She helped out with all my questions and made me feel comfortable while I was there.

My husband and I went shopping for a new mattress For our guess room I suggested living spaces or sears but he suggested Mattress Firm In Whittier the SalesMan Peter made us feel comfortable asked what I was looking for he suggested a hybrid plush i laid on it and omg so Frinkin comfortable the sale price was excellent My husband is going back to buy us another for our bedroom I’m glad my husband suggested Mattress firm

We literally walked in at 8:00 pm when the store was about to close, and Will kindly welcomed us in and directed us to the exact mattress that we needed. He was very knowledgeable about the new technology of adjustable mattress bases and high quality mattresses. My husband and I were so pleased with what he showed us that we made the purchase within 30 minutes of chatting with Will. He was definitely interested in finding the mattress to suit our needs. Highly recommend this place. Will is awesome!