Closed 40 minutes early, while there was still customers and people eating outside, just because they wanted to leave early. Horrible customer service and no one looked like they knew what they were doing. They also messed up my order. Bad all around

Terrible experience. Girl taking my order didnt know how to use the register. I asked for a quarter pounder with cheese an she didnt know that was a hamburger. She forgot my fries and I was only one of two people there so I dont understand how she could forget. The milkshakes were warm and soupy and one of them didnt even taste like the favor it should have been. They didnt use the actual ice cream to make the milkshakes, they used snowball flavoring. Food itself didnt have much flavor either. But to top it all off, the other person ordered a banana split and I watched her make it with no gloves. She touched the banana bare handed. As I was leaving, a gentleman came in with no mask on even though it says on the door to wear one an the girls working there just didnt care.

We love the food, always have, but each time we go in the person making our food handles money and then doesnt wash their hands before making our food. Tonight we ordered 2 cheeseburger subs and an order of cheese sticks. We got our subs but no sticks. I even left a 5 dollar tip and no thank you. No smiles from the girl who rang us up and made our food. No hand washing this time either. The girl seemed either upset or bored. Either way, you are at work and need to act professional and hygienic. Very disappointed with the service and cleanliness. We dont even want to eat this food. Money is the dirtiest thing around. Not to mention no hairnet or hat, uniform, sanitary gloves...nothing.

Have always loved their milkshakes, they were so thick you could barely drink them with a straw....so good and well worth the cost. Yesterday, we ordered 2 vanilla milkshakes amd they were like vanilla milk, barely cold and Im not sure there was any ice cream. Very disappointing. Will not be back, thats for sure!

Love me some of that soft serve mixed CHOC N VANILLA flavor ice cream with rainbow jimmies..awh.. seriously addictive,,,, God its good..even if its freezing. Def need to try it for yourselves .many options of types of frozen treats .CHECK THEM OUT..P.s. also ask them to start making pizza again...so miss that. .put all these other pizza places to rest..but til then ice creams just fine..LOVE ME MY TWIN KISS ICE CREAMUMMMMMMM

Great subs and one of the few places left with real soft serve ice cream

Always great food and service. I enjoy this fine dine establishment so much i still ate my onion rings when they melted through the Styrofoam container. #fatlivesmatter

As far as ice cream goes, Twin Kiss isnt bad. Its better than Friendlys but not quite The Cow.

Always have very kind people working, and is very welcoming.

Nothing like Twin Kiss!

I wish it was still the old Twin Kiss from the 80s when I was a kid. I remember it like yesterday. They dont make places like that anymore. The waitresses smoked ciggerettes inside, always weird people hanging around and a fat kid with a rattail who played pin ball all day. Oh well. I feel old. Food and Ice cream is great.

We love their chess burger subs but today they gave us cheesesteak. Not as good.

Terrible snowballs, no flavor and. Twin miss reeked of oily fried onions. What a disappointment :(

Nice

Its nice having a Diner & Ice Cream shop side by side.

I love this place for its historic and sentimental value. Its been around for decades. And the servings are huge!

Nothing like a hair in your ice cream.

Great place for dinner carry out

Best cheesesteak EVER

Very friendly service!

😋👍🥰🌯🍟

Favorite ice cream