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GameStop
34790 Ford Rd, Westland, MI 48185, United States
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GameStop
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Ch
Review №1

Excellent service! The staff was very knowledgeable and assisted me in selecting the correct accessories without trying to oversell. I will definitely shop here again!!

Ro
Review №2

Only one person was working there well he held the store down and did a wonderful job

Je
Review №3

Friendly and knowledgeable staff. Only wish they had the consoles in that no one has right now. Hopefully soon.

Ca
Review №4

An aggressive not-completely-bald worker would not take no for an answer when me and my boyfriend told him we didnt want to register for a membership. He kept arguing with us about it despite us politely saying No, and continued to ask us the same question several times. It became quite uncomfortable when he asked for the fifth time. He began saying things like Why wont you register with us? Are you not gonna buy a game again or something for the whole year? We wont be coming back to this location. If youre reading this, what the heck was that man? That was a bit embarrassing on your end, how desperate are you?

Ro
Review №5

Staff is always helpful, knowledgeable and have very positive attitudes. I have been going to this gamestop for years. I would definitely recommend

Bi
Review №6

Extremely polite and very quick!

PK
Review №7

Mike and Kyle at this location are the hardest working guys Ive ever seen inside a gamestop. They go above and beyond to make sure that their customers are taken care of and all their needs and wants are met. I cant say enough good things about this place. I would personally go out of my way to go and see them. 10/10.

Ma
Review №8

Great store! Great customer service 👏🏾

De
Review №9

The employees are really nice and helpful.My favorite GameStop

Da
Review №10

Friendly customer service. Was happy to see that they had my Wii game in stock.

Ri
Review №11

The workers are nice, but they have messed up 2 of my preorders, (funko pop!s) one I never got and the other they ordered the wrong one that I had been waiting for SINCE NOVEMBER. All GS exclusives. I eventually got the right one, this month (February).

Ad
Review №12

Good collection of games and very helpful staff. Their toys collection is pretty good too. The prices you get for your old games us pretty low but it is easier than selling them on eBay. The staff are super helpful and are very knowledgeable. The prices are not always as low as it is online and thats a bummer

Br
Review №13

Fyi when you sell your old games here they literally pay like 0.25- 0.75c for games that sell for 20-60$ on eBay.. Your better off collecting pop cans. I spent a hr selling 50 games and they offered me 7.35 its unbelievable how little they pay 0.01% then turn around and markup 99% those 50 games were easily worth 750 retail

Ja
Review №14

I bought a used PS4 recently with a game, ended up not working 4 days later. Disk stuck in the system. I went to the Wayne and Warren rd. location (where I got it from) and nobody seemed to have the tool to manually eject the disk. (a micro Phillips head screwdriver) I was told that I should go find a tool to eject the disk (for me, a trip to Home Depot) then come back. OR, go to this location (Who possibly had the tool, but also had a refurbished PS4 replacement in stock) I went here; Billy helped me out. Although they didnt have the proper tool either, he told me, This shouldnt be your problem, Ill talk to my boss about getting the proper tool. He got me a replacement game, a refurbished PS4 from Sony instead of GameStop, and the newer controller instead of the older one. For this, you get a 5 star review. Thank you Billy. I really appreciate your help. May you go far in life. You deserve a raise.

Ja
Review №15

The employee was very helpful and informative. He helped me pick up another great game for free. I wasnt aware of the coupon on my account and he set up a free game pickup at the store on Wayne since they werent in stock.

Pa
Review №16

This location has a good assortment of collectables along with the normal game stock. Staff is friendly and helpful.

Aa
Review №17

Great selection of new and used games here. The staff is very friendly and helpful picking out games. Also a nice selection of toy and video game related products.

Ta
Review №18

Wish they had more things in shock but great place

Ta
Review №19

The guy that helped us was awesome. He held an Xbox 360 for me totally awesome gave me great information about the game and what to do. Got it from my daughter that only wants to play one game on it lol

Ma
Review №20

They had what I wanted in stock despite being a popular item. In addition the manager was on the floor making suggestions to myself and other customers while his associates were handling fit traffic. I was also made aware of the deals I had available to me in addition to the already posted sales. I would say this was one of the most memorable Gamestop visits I have ever had. Lastly when I was being rung out I was given suggestions of other games to play just based on what I was buying that day. I would highly recommend this store to anyone.

Da
Review №21

The sales associate Billy is very rude and racist. He doesnt know how to talk to people and pretty much no help at this store. Thats why I love the store on Wayne rd & Warren store. Billy needs more politeness and social skills.

Ja
Review №22

The staff was very helpful and got us checked out quickly

Ke
Review №23

Was being questioned on why I didnt pre order the game I picked up, the person ringing me up would not stop asking me about pre orders or if I wanted the warranty on my game. I know thats from their corporate but still equally annoying. I stopped at GameStop on my way home out of convenience but will not be doing that again.

Ch
Review №24

Love this GameStop, the staff is super helpful

An
Review №25

The cashier was rude and super pushy.

Br
Review №26

These gamestops in my area are not clean. That and for being the brick and mortar store that specialises in gaming it sure is hell hard to find what you need if your not buying Call of Duty.

Jo
Review №27

Very limited selection, everything else average run of the mill corporate game buying.

Us
Review №28

Friendly knowledgeable staff. Always happy to help and are gamers familiar with all the new games and devices available. Love this place!

Pe
Review №29

Very nice and friendly staff helped me pick a gift for my son

It
Review №30

GOOD selection, of Games, and Game Related clothing, hats, Popco Fun dolls, Good Service, MY GO TO GameStop for as long as I can remember

Wi
Review №31

Great service and I like the helpful, friendly, and knowledgeable staff

Pi
Review №32

The staff are cool and nice! Theyll help you with anything. They always try to see if you need help you after a few minutes of walking around.

er
Review №33

Friendly guy working there. Helped my 8 year old niece and I pick out good games for her to play.

Co
Review №34

They have always done their best to help me find games I will like. Staff is knowledgeable and friendly, and they will try to cut you a deal if they can.

De
Review №35

The guy thats been there forever is super pushy, and doesnt take kindly to the words, no thank you.

St
Review №36

Manager with the receding hairline is condescending and I dont need to be lectured for not pre ordering a game you have plenty of in stock. buddy I dont care if you didnt have it I was gonna drive somewhere else or buy it online, chill. youre managing a GameStop my dude its not that serious

D
Review №37

Very nice staff....fantastic shop. But this is to corporate.. Stop raising prices... Gives kods more on the trade in

Is
Review №38

Come here all the time and they are super nice! However they do like pushing deals at you so keep an eye out for that.

Lu
Review №39

I was happy to know that they would not let my child purchase a game that needed adult permission and they made sure the parent came in to ok or not ok it. They always have good deals on games and accessories. The employess are very helpful and explain everything you need to know.Clean neat store

Mi
Review №40

The staff at this location was so helpful in every aspect. They were able to locate games that werent in their store and also helped us preorder a game. The store was very clean, inside and out.

Um
Review №41

Was looking for a cool prop for my display was not bother by anyone was there for 45 minutes and was walking in the same place for a long time and still was not bothered ended up geting it and for a good price

Su
Review №42

Always helpful staff and they always have what I want!

Je
Review №43

They are so good with my son when he is shopping in there they help him and take their time with me

Be
Review №44

Friendly knowledgeable staff. Well stocked. A little cramped when busy

Me
Review №45

Very helpful employee helped me decide on a list of items I wanted and gave me dates to come back and get the best deal. I was really blown away by their service, as my history with gamestop hasnt been good, but this is now one of my go-to stops.

Da
Review №46

The employees there were pushy like commissioned salespeople

De
Review №47

The young man working there that day was so wonderful to my grandsons & was.a GREAT help to me.. found exactly what we needed

C.
Review №48

All employees here are very informational. Especially Michael the Manager. Hes awesome!

Pa
Review №49

Great service

ha
Review №50

Prices are like any other GameStop, although the staff saved me a decent amount of cash because they actually knew the deals and sales. Being able to apply that to my bill took it from a 100 dollar trip to a 40

DJ
Review №51

Great staff and in and out. Every gamestops have different games but still fun. The app helps with that

Da
Review №52

Good selection of pre-owned games.. Friendly snf helpful staff.. Good location

Jo
Review №53

Greet stuff

Sy
Review №54

My home away from home .. Always something here i want and or need to fit my gaming habit

ja
Review №55

Its a gamestop great place to pick up used games on the cheap

Se
Review №56

The games tasted weird, but overall okay

Ke
Review №57

Love it

Br
Review №58

I been treated pretty good here so far had to swap out a used ps4 i had bought the warranty from the store they gave me no trouble about it,just swap the system for a different one was in and out in no time

Ch
Review №59

The two guys there around noon were great. I did a trade in and I felt for the first time in my many GameStop visits that I was treated with dignity and respect.

Ra
Review №60

I went their to sell games. I had 17 games and only got $.23 cents per game is the average I got for them. I didnt even get 11 bucks from all the games I sold.

ra
Review №61

Love coming to this store. Staff is very courteous.

R
Review №62

Very helpful staff here, friendly with returns, knows what they sell. Will help you save a few bucks with their deals if they have any sales going.

St
Review №63

It was an excellent experience and made recommendations

Le
Review №64

Black Up 3 release last week they had so many goodies and food to pass out to everyone (wasnt zombie face painting though 😉). Always great service too.. Love this Gamestop!!

Ke
Review №65

Ordered a game online. Had my order ready and bagged when I came to the counter. Great service.

Al
Review №66

Great selelction of games and merchandise and friendly helpful staff.

Je
Review №67

Great friendly staff! Highly recommend!

Da
Review №68

Not bad but just buy online.

th
Review №69

Game Stop is a place i go with my grandson we love it there.

Mo
Review №70

Cool misc items like watches, POP figures, actual figures, bags, and others. Games are usually pretty pricey, even used games.

Jo
Review №71

Needs help one person running the register while 10 people in line, also the guy needs to understand NO i dont want add ons.

Da
Review №72

FRIENDLY SERVICE AND THEY ALWAYS HAVE WHAT I NEED

pa
Review №73

Wont be returning to this location. The store manager Michael was more focuse on trying to make a sale then actually providing the service i was there for. I simply went to pick up a pre-order and instead of getting that taken care he contiously tried to get me to look at sale they were having or to look at another game to preorder even after i repeatedly told him i wasnt interested. No concern about satisfying the customer what so ever.

Br
Review №74

Great experience! Never a problem with a return, always willing to help me find the right game

Wi
Review №75

Love coming to this location, friendly and helpful staff. Very knowledgeable.

Br
Review №76

Customer service is well informed. Store is small and full of collectible merch which is mildly annoying.

Jo
Review №77

I took my nephew there and he came out satisfied.

Cy
Review №78

I was treated like I was dumb when I returned an item.😡I bought the game for my son, and it turned out to be the wrong game. When I explained to the employee about it, and told him I wanted to return it for a refund, he treated me like I was the dumbest person in the world. The way he spoke to me was actually embarrassing.NOT GOOD CUSTOMER SERVICE!!!!!🤨

Da
Review №79

About the only good game store left around anymore

Ch
Review №80

Nice shop had most of what i was looking for ..

Ch
Review №81

The place to go to get the newest games

Qu
Review №82

The manager of this place usually looks out for me. I do understand that they need to push rewards cards and preorders and can be annoying at times. Cannot fault him for that.

Ka
Review №83

Horrible experience. Billy tried to sell me a pre-owned game. When I said I wanted a new one, he kept arguing with me that this was better. This was the 2nd time in 2 weeks we have had this experience. Horrible customer service. Guess what- if you wont sell me what I WANT, I will go somewhere else. Oh, and so insulting to try and package this in saying you are trying to do whats best for me.

Li
Review №84

Great people, great prices. Very knowledgeable

Ju
Review №85

They was very good service they help you out quick

Ca
Review №86

Very helpful when trying to find a particular game and they have a good selection of use games

Kr
Review №87

Local GameStop to me. Other than being crowded, its a great place to get all your gaming needs.

Li
Review №88

Great place to shop I take my Grandkids every month really good prices too. I like this location good friendly staff.

Gr
Review №89

Awesome place. Great staff!

Ad
Review №90

Friendly knowledgeable service here.

J
Review №91

Great prices and selection on refurbished

Je
Review №92

Very friendly and inviting staff. Professional and organised as well.

To
Review №93

Kind of slow, but staff is super helpful.

Sh
Review №94

Minecraft for Xbox 360. Used from gamestop $18.99. New from best buy with free delivery $19.99 Ill never waste my time with this place again.

B
Review №95

Very nice staff! Had the game I wanted and share tips about it.

Jo
Review №96

Too pushy. Also they had a sign that said be back soon when I came there today and had to wait 10 minutes for someone to open the store. The salesperson was trying to tell me Im an idiot for wanting to buy spyro digitally because Ill never replay it. Ill never trade it in especially to gamestop so shut up and let me shop. No wonder youre going out of business. Dudes name was Billy.

da
Review №97

Good service very helpful mike was very knowledgeable.

Da
Review №98

Knowledgeable staff, very helpful.

Je
Review №99

Sold me a game disc that didnt even work. Had to rent one and install it just to be able to play the disc I bought from here

Ju
Review №100

I have a gamestop a little closer to my house but Id gladly drive a little more for this store. It is very cramped though.

Information
10 Photos
100 Comments
4.3 Rating
  • Address:34790 Ford Rd, Westland, MI 48185, United States
  • Site:https://gamestop.com/store/us/mi/westland/2250/wild-wood-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 734-326-3415
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:12–8PM
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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