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Grader Auto Services, LLC
22 Franklin St, Westfield, MA 01085, United States
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Grader Auto Services, LLC
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Ma
Review №1

Quick and easy in and out tire replacement. Chill guys and great affordable service. Highly recommend and would definitely do business again in the future.

Ad
Review №2

Good job is guaranteed..Great guys...Im happy I found the right place for my car.

Je
Review №3

Great to have a great auto service in downtown Westfield, (not to be confused with the prior operation at the same locations!) The business has professional advice, quality parts and provides timely auto service. Grader Auto Service is my new mechanic for periodic maintenance.

Ch
Review №4

Took my truck in for brake service, they called me to let me know more was needed to be done than I had thought. Theyre very reasonably priced, they fixed my truck quickly. Ill be recommending them to everyone I know. Great shop!

Da
Review №5

Always a great experience. Everytime I go there I am treated great.

Ma
Review №6

They won me as a customer. They provided honest professional service.

Se
Review №7

Quick service. Not sure why more people dont give it a try. Wait in line forever at the chain tire places. Good quality service Support local businesses

Da
Review №8

Mike Reardon is a great person to have his team of mechanics work on my vehicle and they are great prices and work I recommend them to everyone who needs work done on their own vehicle.

Gl
Review №9

Always fast and fair. Love going to Grader. Thanks again.

Ed
Review №10

I stopped in Thursday afternoon because my exhaust was broken and noisy. They were quite busy but told me to drop off my car at 8AM the following morning. Not only did they do a fine job on the repair but they had to go out of town to get the needed part. I was all set to take a cab or wait there for it but they said no, that they would run me home and then get me when the car was ready! The repair cost was reasonable and the car was ready before the promised time. I was totally impressed and satisfied with every aspect the experience.Thanks guys,Ed

Th
Review №11

This repair shop is excellent and affordable and honest, go here for the most for your money, super good service at reasonable rates, great people. I will go there for all my service needs.

Ju
Review №12

Denide putting wrong size tire on previously

Ji
Review №13

We came in to get a new tire and they were so nice and helpful! They didn’t pressure us into buying other stuff we needed and told us exactly what we needed. They were friendly and understood exactly what I was saying. Definitely coming here again for any of our tire needs! Love this place!

Jo
Review №14

From a flat tire to a blown engine they will get you back on the road again

M
Review №15

Quick and easy oil change, well overdue. Pretty slow probably because of time of day or pandemic related. Id definitely come here again.

Sa
Review №16

Great service,price and fast service. Shop local

Je
Review №17

Today was the second time that I came here, the first time was to buy two tires and I must say I was surprised with the total cost which was a little under $115.00 dollars. The tires were almost brand new. This time around was for a flat tire and I was in and out I don’t even think it took more 30 minutes. Service was exceptional very friendly and polite. I will definitely recommend it to anyone. Now I am a customer for life. Thank you. 😁

Ed
Review №18

Great service at a fair price

Da
Review №19

Toby and his staff are polite and professional! Honest and great pricing! Would recommend for all your service needs! Way more than a tire place!

Sa
Review №20

They were quick and charged me a reasonable amount.

Bo
Review №21

Good quick service.

Jo
Review №22

Ive been coming here for a little while now, Toby and Mike are always very professional and knowledgeable. I wanted a specific set of tires and they found them for me and got them in at a very reasonable time and at a reasonable cost.

Ch
Review №23

The shop is clean and comfortable. Prices are fair. I brought my own set of new tires and within an hour they had them installed and balanced. Helpful owner/staff. Ensured confidence that my car is in good hands. A++

Jo
Review №24

I had 4 used tires done as well as ball joints was very impressed with the price and professionallisn.. brought my husbands car on shortly after for brake lines to be replaced and I fully intend to be a loyal customer going forth..top notch services prices are great and the guys are professional

Ja
Review №25

I would highly recommend Grader Auto Services! Their prices and customer service is excellent. I am a full time college working 2 part jobs so my availablity and income are very strict. On more than one occasion, Toby has came to my job, picked up, and had it finished and returned before I needed to be to class. On more then one occasion Toby has fixed my car for very little or no cost at all, because he knows about my financial situation. I am very happy that there are still honest and caring mechanics out there like Grader Auto.

Se
Review №26

Went to have snow tires changed over on 4 wheels. Half day later two wheels leaking at valve stems 35 dollars more to have them fixed by a competent shop. Appears graders pulls the stem out in stead of the valve since its faster and then reinstalls the old stem. In my case 50% success rate and a lot of hassles for me. Wont be going back

li
Review №27

Grader Auto Services go out of their way to accommodate a customer. My daughter is a full time college student with two jobs, so she needs a reliable car. Toby the owner went to her job, picked up her car, repaired it within two hours and brought it back to her so that she would not be late for college. He did this not once but twice on two different occasions. Since then her car is running perfect. They are professional and affordable and I would highly recommend them.

Ka
Review №28

TERRIBLE EXPERIENCE. Purchased brand new tires in March and paid for an alignment. Was not given a print out so I doubt they even did one. After 3 months, tires were already wearing on the inside and the car feels like it is all over the road when it is raining or roads are wet. Also losing tire pressure in all 4. I brought it back and Tobey agreed tires were wearing wrong, did another alignment. (no print out once again, just a text of a picture of the machine) . He offered to replace with the same tire. I paid for an upgraded set of tires that had more aggressive tread due to the way they handled on wet surfaces. After that, car/tires vibrate, all 4 tires losing air. Went back and Tobey only checked the one tire and sent me on my way. 1 week later, still leaking! Went to Petes Tire Barn to diagnose. All 4 tires had beads leaking! They fixed it free of charge. Vibration gone and tires no longer leak. Graders has no idea what they are doing. Petes, Town Fair and any other place I called said they all clean the wheels before mounting tires. Highly doubt Graders did.

Fl
Review №29

Very honest quick service. Ive had a rack and pinion replaced on a 2006 Sentra. The job was done on time, and the price was great. Ive also replaced my tires on both my cars.

BD
Review №30

Great experience here! Quick oil changes, fair prices, staff is knowledgeable and friendly. Highly recommend!

Je
Review №31

These guys are fantastic. I drive an old specialized Mini vehicle that can be hard to work on, and they always do quality work at fair prices. I wouldnt want to go anywhere else!

Ka
Review №32

I highly recommend this shop!! This is by far the best Ive been too. They have gone above and beyond for my vehicle and my last one as well. Their prices are amazing, and as a woman I dont feel like Im being ripped off...which in itself is 5stars! They have always taken care of me right away, and Ive never had to wait longer than a day to get work done. Try them out! You wont be disappointed.

Ja
Review №33

I Went and got two used like new tires quick professional service . Straight forward honest people great prices, great work, and on time . While there I got a great estimate on a rack and pinion change brought my car a few days later and the did the job fast and the proper way it’s suppose to be done ! Highly recommend will return for future needs thank you!

Ar
Review №34

Great prices and wonderful service!!! My car wasnt finished in time for my Doctors appointment, they took me and dropped me off and picked me back up. I will continue to bring my business here!

Ki
Review №35

Great group of guys. Very professional and willing to help you out. Would recommend them to anyone for new and used tires.

Ja
Review №36

Their service standards are in the name! Never had a grader experience! Great prices and knowledgeable staff. Definitely going back and highly suggested to others! 5*/5*

Mi
Review №37

This place is very good. Came here to get oil change and they did excellent job. The price was very good as well, only paid 30$.

Ro
Review №38

I hit pothole blew out 2 tires called Grader next morning,they took great care of me,I would highly recommend them anyone for great service!

mc
Review №39

Excellent service at Grader. Dealt with Toby and would recommend this place for all kinds of repairs and new or used tires.Honest and fair...two rare qualities these days.

St
Review №40

No hassle no upsale, went for an oil change going to goback soon for tires thanks guys

Co
Review №41

Friendly guys who seem honest with fair prices. Work is done in a timely fashion as well.

Ke
Review №42

Quick, friendly service at an awesome price! I’ve had my car serviced at Grader Auto several times now, and I’m very pleased with the professionalism of the staff and the affordability of the services. Thank you! ✌🏼

Br
Review №43

Very good people - even though they were busy (good to see a busy repair shop in these days), got in and out in good time, very reasonably priced. Will recommrec them definitely

Ma
Review №44

Found out I had a leak and I needed a tire. Called on New Year’s Eve day and was worried they were closing early. Thankfully they were open until 5. All I needed was a used tire. They asked my size, checked the inventory and they did have my size. Got there and was in and out with 45 minutes. Couldn’t be happier with the price, service.Will definitely recommend people to go there for tires.

Ju
Review №45

I purchased a used tire from this shop. I originally had a problem where my tire went flat quickly after purchasing it. They ended up finding out that was a faulty valve stem and they fixed everything up quickly. I would highly recommend this place!

pa
Review №46

Ordered new tires through them and the service was amazing! Very prompt fast service!

Br
Review №47

Top notch service, Great prices friendly knowledgeable owner and staff AAA+++

Be
Review №48

Fast, affordable, friendly service. Had a nail puncture in my tire and they were able to get it in and fixed right away. Thank you!

Er
Review №49

The owners were so accommodating and honest! I drove an hour from Connecticut because of their trustworthy reputation and was reassured by my experience with them. I was having a few minor sounds happening in my 2009 Acura with 230k miles and wanted to make sure everything was ok heading into a New England winter. Not only did they fully inspect my car but they actually found that the “noise” that I thought was a ticking in my engine was only stones in my tire! And the clicking noise I was also hearing was just my coolant system doing it’s normal job! I was never more relieved to walk out of an auto shop because for once I had nothing to pay because there was nothing wrong with my car! Any other auto shop would’ve taken advantage of the fact that I am a female who knows nothing about cars and charge me a fortune for repairs I never needed. So many thanks to the owners Toby and Amy!! I’ll be back for all my cars needs!

Ma
Review №50

They are always polite and great car maintenance service

Ar
Review №51

Honest, hard working establishment.

Ro
Review №52

Great service... Great prices

Da
Review №53

Cheap prices, quick and professional service. Come here every time I need a tire and will keep coming

Se
Review №54

Very nice and fast service .

A
Review №55

Great experience done in a timely manner

Sy
Review №56

Cheap & quick service! Thanks!!!

Ba
Review №57

Good price on tires and very friendly company not like any ordinary shop where they wanna make a quick buck and rip you off and spend youre whole pay check

Information
19 Photos
57 Comments
4.8 Rating
  • Address:22 Franklin St, Westfield, MA 01085, United States
  • Site:http://graderautoservices.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 413-572-6999
Categories
  • Auto repair shop
  • Tire shop
  • Used tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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