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Professional Eye Care at Westar
584 N State St, Westerville, OH 43082, United States
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Professional Eye Care at Westar
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Ry
Review №1

I’m a new patient to Professional Eye Care and I was so impressed with my first visit. They are very professional and great customer service. Tori, Erica and Dr. Kelly were great!I’d highly recommend Dr. Kelly to any new patients looking for an awesome Optometrist.

Ti
Review №2

I made the decision to find a new eye Dr after several years and Im really glad I chose this place. They were on time and didnt make me wait, the Dr was excellent and the person who help me pick out new glasses was excellent. The facility was super clean and everyone was nice and welcoming. Big recommendation for Westerville professional eye care.

Sa
Review №3

We love Dr Kelly. She is personable, friendly and professional. The staff is also friendly and professional. Great selection of glasses.

Me
Review №4

Wonderful, friendly, prompt and very willing to help. This practice is A+ from easy access to appointment times, courteous to my time and super clean. I am thrilled to have found them!

Me
Review №5

I had had such a good experience there. The office staff is the best around and especially Tina! Tina bent over backwards to help us. If you are looking for a place that will take care of you like family, dont walk, run to them because they are awesome!

Sh
Review №6

Excellent service, great facility, awesome staff !

An
Review №7

I am So happy I switched Docs to come here!! Everyone was truly fantastic. The doctor was so personable! He Really Explained things.... AND listened to me! And They were made aware that I needed to get to work - So I was literally in and out in 45 mins. (Picking out new glasses, etc, Amazing! ) so glad I made this change! Thank you Doc Olding and team!

Yu
Review №8

Everyone was very nice as well and very competent.

Ka
Review №9

I was very impressed with the service I received at Professional Eye Care. I felt 100% safe in their handling of the pandemic. I saw the staff always cleaning equipment and there were signs stating machines had been disinfected. Dr. Kelly was amazing and she took care of all my vision needs. Their contact prices are actually better than online stores so it’s a one stop shop.

Ke
Review №10

I have always received wonderful care here and my last visit was no exception. Staff is very friendly and helpful and the providers (Dr. Kelly & Dr. Olding) are wonderful! I appreciate how quickly I was able to get in and their help with my eye issue.

Mu
Review №11

Dr. Caitlin Kelly was incredible and personable. Not only did she help me see clearly with a prescription adjustment to a lower strength, she sent a follow up letter to my house that was personalized. So sweet! =)

Iv
Review №12

Dr. Olding has been taking care of my eyes for the last 4 years. His new office is beautiful and crazy clean. He is fast, but thorough and super friendly. Also, the staff are great and always friendly. Ill trust him with my eyes and those of my family for years to come.

Sh
Review №13

I was treated so kindly and everyone was so helpful. Dr Kelly was very pleasant and answered all my questions. Yes I would recommend to friends

Rh
Review №14

Let me start by saying I have very high expectations when deciding to give my business to someone and this practice has met all of them with flying colors!Professional Eye Care at Westar, is just that- Professional. However, some folks tend to think that with the word ”professional” comes, “stuffy” “not customer friendly etc...” Not here! From the ease of check in, to the friendly and customer focused staff, to the Optometrist! I didn’t feel “sold” I felt genuinely cared for and taken care of at the highest standards possible. The facility itself is updated with a modern yet classy look. Lots of beautiful natural light and welcoming clean feel. I cannot wait to happily send friends and family here and bring my little one back for her first eye exam. So happy to have found you! Thank you!

ja
Review №15

Great, professional care. Great Staff and state of the art facility. I send all my friends and family here.

Lo
Review №16

I was referred to Professional Eye Care at Westar by a friend and will make referrals myself. From being greeted immediately to confirm my arrival, receiving my testing from the technicians, and assistance choosing frames, I have received excellent care and attention at every appointment.I am a multifocal contact wearer who also depends on eyeglasses. The explanation of my vision issues and the course of correction best suited for me have been comprehensive and have changed the way I look at the world :)

Am
Review №17

I had a wonderful experience at Professional Eye Care at Westar. The staff is so friendly. High recommended!!!!

Ma
Review №18

Always my favorite place to go since I was a little girl with glasses. The team is amazing and I would recommend this place to everyone and anyone. It’s always a hard choice between Dr. Kelly and Dr. Olding both are amazing and one of a kind people. Always feels like a family in there. Check em out;)

br
Review №19

We had a great experience. The staff was friendly and helpful from start to finish. Our son (7) gets flustered during eye exams and Dr. Caitlyn Kelly was very patient and helpful with him. We picked out a pair of glasses he loved and he was so excited to get them.

R
Review №20

Professional and friendly staff. This office was clean and even has quite the selection of great frames. More notably, doctor really went the extra mile to make sure my vision was 20/20. Great job! When I first arrived, i was unsure of additional fees for getting contact lenses. Feeling confused I first felt like I was getting the ring around. The doctor however ended up reaching out to me and waiving this. I commend this place for their effort and work. Also, their ability to reach out to an unhappy customer is another reason I gave such a rating and review. My only advice would be to make sure customers know upfront any fees, especially if it is not covered by insurance before proceeding with anything. Thank you very much.

Jo
Review №21

Im new to the area and had eye concern and the same day I was able to be seen. The office is clean and the staff professional, sweet, and kind as well as fast service. The doctor is very knowledgeable and personable and cares about your eye issues. I didnt have insurance at the time and the prices are affordable which helped me out.

An
Review №22

The team at this office is fantastic. I had to bring my two and a half year old son with me to the appointment and they were so kind, gracious and understanding even though he was being quite a nightmare. They worked around him and didnt get upset or impatient when he interfered. They explained everything, answered my questions and gave me time to think about the answers without pushing. I would definitely recommend this office to anyone and everyone!!

Ju
Review №23

I had just switched eye doctors to Professional Eye Care. Attending their open house at their new building in Westerville. Was immediately welcomed in and all the staff was so friendly and helpful. Immediately scheduled an eye exam the following week with Dr. Kelly. She is absolutely perfect and amazing at her job. So personable and truly cares about her patients. Made me feel very comfortable with my current condition with my eyes and immediately wanted to do some extra pictures/scans of my eyes to look closer and to make sure everything looks okay. Highly recommend her and their practice.

Ma
Review №24

Friendly optical staff and great selection. Kari was incredibly wonderful and helped me pick out a very cute pair of sunglasses!

Lo
Review №25

Great experience for first visit. I really liked Dr. Olding, very professional, and answered any questions I had. The Optician that helped me with finding the right frames was wonderful! Great overall experience! I would certainly recommend for anyone looking for a new eye doctor.

Ka
Review №26

What a great office! I am so happy with my doctor, and the staff was very welcoming, helpful, and professional. I would highly recommend to anyone! Love this place!

Li
Review №27

Dr Kelly provided excellent, prompt care regarding my boyfriend’s emergency eye care situation. Thank you to the staff for getting him in quickly and being so friendly!

Su
Review №28

I had one of the most thorough eye exams ever. All my questions were answered satisfactorily; everyone was well trained, very friendly and on time! Dr. Olding was so nice and took the time to explain some differences in contact lens brands. My follow up determined that I needed a different brand and I was given a new set immediately. Such a pleasure to do business with this eye group!

Ia
Review №29

Friendly office with genuinely professional care.

Li
Review №30

Office was bright and clean.Office staff was friendly and helpful with choosing my frames. They were knowledgeable about my insurance coverage.Eye exam was very thorough. I was satisfied with the results of my exam and the explanation and time that Dr. Feltz spent with me. I did not feel rushed. I definitely recommend this practice.

Mi
Review №31

The people at professional eye care are amazing very nice make you feel good and the doctor is awesome very easy to talk too

an
Review №32

Best eye Dr. ever so sweet and personable.. my daughter has a appt and I wanted to be seen but there was no openings. He stayed over a few extra minutes to squeeze me in. Super friendly would recommend friends and family to him..

Ne
Review №33

The office has assorted morning and afternoon hours and that is great! Professional and friendly staff always. Appointments are made in no time. Wait time less than 10 minutes. Dr. Jacob Olding is extremely knowledgeable, approachable and always available to answer your questions and provide options. After last eye check I had to order new glasses. Lori helped me out to quickly match the new prescription with my glasses cosmetics needs and placed the order. Ive been going here for years and therefore I highly recommend Professional Eye Care at Westar.

Ke
Review №34

Extremely friendly and welcoming staff, very competent opticians, and a wonderful optometrist who was able to help me see more comfortably than I knew was possible! Very nice frame options and affordable pricing, too. Highly recommend!

Le
Review №35

I highly recommend to visit Dr. Jacob Olding for any of your vision needs. He and friendly clinic personal provide a highly professional service. The clinic has the great selection of eyeglasses and sunglasses frames and assist you with selecting the best frame shape for your face

Aa
Review №36

Dr. Jacob Olding and staff are awesome. I have been seeing them for 4-5 years and I always have a great experience. Jake is one of the best out there along with his team who get you in and out in a timely manner. I have referred multiple people and they all feel the same way. Highly Recommend!

Ca
Review №37

The best eye care professional in the Polaris area. If you have a eye problem I would highly recommend that you check this place out. Very knowledgeable doctors and optical staff. Do not waste your money or your time by going to these fly by night or discount optical stores, go see the pros at Professional Eye Care at Westar and get your optical needs done right the first time.

An
Review №38

I have been going to this office since I moved here 8 years ago. I love the friendly and competent staff that takes care of my insurance and my health. Both the staff and doctors are professionals while remaining friendly the entire visit. They are extremely knowledgeable and personable, and make me feel like I am getting excellent care. I like that the staff doesnt have a huge turnover, but employees the same staff over the years

Ti
Review №39

Ive worn glasses for my entire life, Im a 36 year old woman. My experience at Westar was probably the best Ive ever had in all that time. Virtually no wait for my appointment, and no wait for doctor (Olding). Dr. Olding was patient and attentive in his listening of my eye history and concerns and was very thorough in his exam. The staff was welcoming and helpful without being overbearing which is important while I pick my frames. Speaking of, they have a nice selection of styles to suit probably anyones tastes.

Ma
Review №40

Dr Olding always professional, conscientious and thorough. Staff could not be more pleasant, courteous and helpful. Tina made choosing frames a breeze. Michael solved an insurance delimna. Despite my showing up on wrong day, Michelle arranged for me to be seen the same day. Emily always so pleasant. They are all so helpful and work as a team.

ki
Review №41

Great visit today. Thank you all so very much. Thank you for finding the glasses that I wanted. You all are wonderful.

Mi
Review №42

My experience from the moment I walked in was very efficient and well done. My tech took great care of me as did Dr. Olding! His recommendations have been spot on!!

La
Review №43

I love Dr. Feltz and the whole team! I can read again without cheaters!!

Jo
Review №44

I went for an eye exam last week and loved it. The staff was friendly and knowledgeable. I received prompt yet thorough care, and felt like the staff actually treated me like a person and not just another patient. Dr. Olding was wonderful and spent plenty of time answering my questions. I had to bring 5 kids with me, and they had plenty of things to do to entertain them there.....bonus!!! I highly recommend going there and will continue receiving eye care through them.

To
Review №45

I wish all my doctors and their offices were like this!Dr. Olding is professional and easily relates with me as a patient. He was prompt and polite, while still being thorough.The office staff and environment are exceptional - not only clean, with a great play area for little kids, but also extremely hospitable for waiting patients.

Ka
Review №46

Friendly & professional! They have a nice variety of glasses & even offer specials! Highly recommend.

Ni
Review №47

Ive been a patient at Professional Eye Care for many years. The staff are friendly, helpful, and the doctors are wonderful. I never feel rushed or dismissed. Protecting my vision is critically important; I trust the team here to care for my vision well.

Jo
Review №48

Best eye doctor Ive ever had. Every time I go in, Im more and more amazed with how well Im treated. Everyone is friendly, and very willing to help. I had a very difficult time with my contacts when I found out they were being discontinued, but they told me we would keep trying until we found another one I liked as well.

De
Review №49

I have been a patient of Dr. Olding at Professional Eye Care for several years. Dr. Olding is a great doctor, very kind, and always thorough. All of the staff members are attentive, friendly, professional, and very good at what they do. They all work well together to be sure the patients are being well cared for. Excellent.

Ke
Review №50

Staff was extremely helpful and friendly! Appointment was quick and not much of a wait. I have seen all of the Doctors and I would definitely recommend each and every one!

Ch
Review №51

Love it here! So professional, so friendly, have been following Dr. Olding since he was at Pearle Vision, definitely recommend!

Ca
Review №52

Ive been with Dr. Olding since the beginning at Pearle Vision... I probably have the biggest file. I love him! Dr. Olding and his staff are awesome!!

Pa
Review №53

Dr. Jake Olding is knowledgeable and patient! He has creative solutions for difficult cases (me!) I really appreciate the time he spent with me and his clear explanations.

Ka
Review №54

They have the most up to date eye testing machine that I have ever come across. I was really fascinated!! The staffs and Dr Olding are kind gracious and patient.

Pe
Review №55

Love this place, highly recommended to anyone who needs professional eye/vision care.

Ca
Review №56

This was my first time and everyone was friendly and professional. Dr. Olding is a great eye doctor and since my visit was a problem-focused visit, he was accurate in determining what steps needed to be taken next. I would recommend Professional Eye Care @ Westar to others.

ad
Review №57

I have been going to Jake Oldings office every since he moved to Westerville. He is the best out there. He is extremely punctual and is extremely knowledgeable. His staff is always friendly and continues to help keep me up to date on my appointments. I recommend him to anyone!

Je
Review №58

We have been going to Professional Eye Care at Westar for many years. Dr. Olding and his staff are wonderful, they have a great selection of frames, and go out of their way to make sure your needs are met. Dr. Olding even came in on a holiday to make sure my husband didnt have a detached retina (my husband was supposed to travel via air for work a few days later which would have been a problem if the retina was detached). We cant imagine going anywhere else for our vision needs.

Ch
Review №59

Courteous and professional, easy online appointment booking, and the most technologically advanced eye care equipment, whats not to love? I would recommend this office to any and all!

An
Review №60

Dr Olding has helped me out tremendously with my vision. I especially appreciate the personalized approach that his practice demonstrates.

Je
Review №61

Professional, knowledgeable, kind, prompt and very friendly. Great with kids or adults. Ive been going here for years and wouldnt think about changing.

C
Review №62

Dr. Olding and his staff are professional, kind, caring and patient. I highly recommend them to anyone who needs eyewear because you can trust them to meet your needs while getting the best products available to meet your needs.

Ca
Review №63

Staff was extremely friendly and helpful. Greatly recommend to anyone looking for exceptional eye care

M
Review №64

I really enjoy this office. Their selection of modern, unique, edgy frames is exceptional, the waiting experience is very accomadating: wifi, treats and water. The atmosphere is welcoming and the customer service is exceptional. I am slowly converting my whole family over to this office!

Ky
Review №65

Had a wonderful experience. No wait time, Dr. Olding and staff were friendly,knowledgeable and it was a very comfortable experience for my daughters first eye exam.

An
Review №66

Excellent customer service provided, did not have to wait long to be seen. Quality of care was exceptional!

Je
Review №67

Dr. Olding and his staff are wonderful. They are wonderful with kids and can answer all questions.

Du
Review №68

Been going here since I was 15, wouldnt go anywhere else.

Cr
Review №69

I so enjoy visiting Dr. Olding and his team! They are warm and welcoming and make eye health easy!! Booking appointments is simple and they get you in quickly. Wait time is never longer than 5 min. They take all the time you need to explain eye exams, answer questions, and insurance coverage. Dr. Olding is truly one of a kind... treats his patients like friends. His care is so thorough, he found a dangerous condition in my son that wouldve been deadly had we not seen Dr. Olding. We came in for a routine eye exam and Dr. Olding spotted my sons optic nerve swelling, which he compassionately explained was serious and urgent. He made sure we got to Nationwide Childrens Hosp downtown for an MRI and a day later, doctors told us my son had a blood clot in his head. My son is going to make a full recovery, thankfully. I am deeply grateful that Dr. Olding is our familys optometrist. Youre in the BEST hands at his Professional Eye Care in Westerville.

Br
Review №70

My wife and I have been seeing Dr. Olding for years, and we are always very pleased with the service and care that we receive.

DA
Review №71

Dr. Olding is VERY nice and competent. They run all the usual tests before you see the doctor -- to test for glaucoma, etc. They offer extra tests for macular degeneration and to take a picture of the back of your eye. They are not required. Dr. Olding caught changes going on with my eyes several years ago warranting me to see an another doctor to have my cataracts taken care of. I had very little change this year and opted to go with rx sunglasses. Lori is great at helping to find the best glasses. Ive always been very pleased with my selections! This is a great office.

Jo
Review №72

Excellent staff and service! Usually I dread going in for eye appointments, but my visit was fast and helpful.

St
Review №73

I had a thorough exam and ample time with Dr. Olding to discuss the condition of my eyes and options for treatment. The staff answered all my questions in a friendly and professional environment.

Ry
Review №74

Dr. Olding and Professional Eye Care at Westar has been my eye care provider for many years. Dr. Olding and the staff truly care about their patients well being. I highly recommend choosing Dr. Olding as your eye care professional.

Br
Review №75

Great experience. Dr. Olding and staff are great to work with.

Be
Review №76

Very friendly and professional. Dont try to sell you a bunch of options you dont need. The one time I had an issue with my glasses they went out of their way to help me.

Ca
Review №77

Been going here for years. Always had great service and care!

Ky
Review №78

Extremely friendly staff and Doctor Olding was awesome.

La
Review №79

Wonderful staff and Doctors!

Do
Review №80

No long waiting and a thorough eye exam

Information
24 Photos
80 Comments
5 Rating
  • Address:584 N State St, Westerville, OH 43082, United States
  • Site:https://westervilleeyedoctor.com/
  • Phone:+1 614-895-9955
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optical products manufacturer
  • Optician
  • Sunglasses store
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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