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Lee Collision Repair Center
200 Main St, Westbrook, ME 04092, United States
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Lee Collision Repair Center

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Li
Review №1

Had our van repaired and they were easy to work with, especially since we dont live there and did it all over the phone. They sent a wrecker to another city to pick it up and worked easily with the insurance company. We had some additional work done and everything looks good as new. I only would recommend that they keep the customer updated better on the status.

Ch
Review №2

I brought my Jeep Wrangler in for floor pan replacement and Lee Collision did a terrific job. Very high quality work done in the time promised. Highly recommend.

Ke
Review №3

Deb was amazing from start to finish. She got me in for an estimate the day after my fender bender and then had my car fixed two weeks later while I was on vacation so I never needed to get a rental. Smooth sailing. Thank you

Ch
Review №4

Car was perfectly repaired. Plus it was returned to me cleaner that its been in years. All this at a lower price than was estimated by a local competitor.Customer service was friendly and efficient.

Am
Review №5

I took my Dodge minivan to Lee after an accident. Being from out of town, they were closest to the accident site. Deb, the office administrator was absolutely fantastic! Unfortunately, thatst where it ended. After a week, the car was still dittsit where the tow truck dropped it off. Was told it may be 5-6 weeks. After getting my car towed home, I called the GM who truly took the bull by the horns. Hopefully, things get better. If not for Deb, I would have posted a much worse review. She truly saves that dealership. 5 stars to her....0 stars to them repairing vehicle. She was awesome!

Vi
Review №6

Gary your the best!

Ce
Review №7

Five-stars all around! Thank you so much for doing such an amazing job on my repairs- such a relief!!

An
Review №8

Great place to work. And great paint and auto body repairs.

De
Review №9

Some of the very best techs in state of Maine!

Za
Review №10

Great staff. Was treated great

Cj
Review №11

Absolutely terrible customer service, We called about a week after leaving the car there after hearing nothing and were told it would be in service within a couple days, another week goes by without a call, so we call back and nobody even knows what stage the car is in and promised to call back, yet nobody ever called. This happened 5 times over two more weeks when we called and were told wed get a call back and nobody ever called. The manager actually got on the phone and literally promised us the car would be done in two days, which just happened to be Friday. So we waited for a call and didnt get one, Friday morning we called at 11 and asked if the car would still be done at 4:30 and they said yes we will call you to let you know. 4:30 comes around and we have heard nothing, so we call at 445 and are told its not done, we will call you back. Funny thing how the collision center closes at 5..great timing by them right. So now its been almost a month for a small accident that shouldnt have taken more than a week, no parts needed to be ordered. I would never send anyone Here and I will adamantly recommend to anyone I know that nobody use this service center in the future. The customer service was literally so bad it was almost laughable and Im disappointed that we came in the first place.

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2 Photos
11 Comments
3.9 Rating
  • Address:200 Main St, Westbrook, ME 04092, United States
  • Site:https://leedodgechryslerjeep.com/bodyshop/index.htm?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_collision_center&utm_content=website_button
  • Phone:+1 207-856-6211
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto machine shop
  • Auto painting
  • Auto restoration service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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