Stan was a great help and extremely professional in everyway. The WPB location is lucky to have him there.
The sales associate was so helpful and patient as he helped us try on several different in-line skates. He also was very knowledgeable and gave us so much information to help us decide. This store sells quality stuff and the people there make shopping enjoyable. Highly recommend if you are looking for skates, running shoes, or other sports attire & accessories. We will definitely be returning if we ever need more gear!
Excellent and professional help. Received exactly what I needed regarding bindings and boots in a timely manner at a fair price.
I have to give kudos to the entire WPB staff at Peter Glenn. They were extremely helpful and patient giving their customers as much time as needed to answer questions and offer suggestions! Brad was especially helpful and went out of his way to make our purchasing experience memorable, even reaching out to other stores to make sure he could find what we were looking for. His customer service was exceptional!
I’ve been a customer at this West Palm location for several years now and I keep coming back for the exceptional customer service. For all my outdoor/winter needs they have the solution. Not only that, it’s always an enjoyable shopping experience, never stressful. All the staff is helpful and knowledgeable. Brad especially has gone beyond measures to be sure every visit is spectacular and he should be recognized. Great store, managed well, thank you guys!
Peter Glenn Ski & Sports has truly been a game changer for me in the snowboarding world. Upon walking into the Palm Beach location for the first time I was immediately greeted with a warm waddup from the staff! Everyone at this location is very friendly and knowledgeable in the subject matter. Brad is the man; he always makes time for all the questions I have and sees that I leave happy EVERYTIME! Arick, Jason, Rachel, Biani and I always have great conversations and they make me feel like family while shopping. I picked up a bunch of new gear for this season and I strongly recommend you stop in and see them for your next outdoor adventure.
Was shopping for rollerblades. Called the store and Jason was SO helpful over the phone! Went in and thankfully he knew exactly who I was. Guided me through each style and what each rollerblades specs were and why it was important. I don’t think Ive experienced such amazing customer service in a long, long time. Thank you!
First time shopping for ski gears. Love this place. Quality products and lots of selection. Nice staffs. If you want to looking for bargain price products, this is not the place tho.
Jason was Terrific! I bought inline skates which are difficult to find right now in southern FL. He got me in the right pair and they fit well. Customer service that goes beyond my expectations is rare now a days!
Badd ppl
Always very helpful!
Wow! Excellent customer service! Justin worked with me for over 30 minutes, he is extremely friendly and Knowledgeable. Definitely the place to go for your outdoor sports. I would give them 10 stars if I could.
My wife and I found out the night before our first ever ski trip that our cotton based warm clothes are totally insufficient for snow activities. We blitzed over to Peter Glenn and were fortunate to have been greeted by Amelia. We told her what we were looking for as well as the price range and she could not have been more helpful. This was not a “going through the motions“ kind of helpful, she was genuinely interested in outfitting us and keeping within our stated price range. She was also very informative as to what to expect on the slopes since she has been snow skiing for many years. I ended up exceeding my budget a little bit but not due to any hard selling whatsoever, just seeing that a little more money got me much better quality items. Thank you Amelia and to PG mgmt for hiring and training such good staff. I see from many other reviews that my experience was the norm rather than the exception. KUDOS TO PETER GLENN!!!
Great shop. It seems a little out of place being the last time it snowed here was 1977. I suppose we all holiday though. Great selection in shoes and they happened to have a pair of leggings from beaver creek in colorado and my wife was pretty keen on those. Great spot.
Great experience all because of Rachel and the tall gentlemen they both assisted my son and I in finding the proper clothing and gear for my up coming snowboarding trip. Rachel ward extremely helpful and knowledgeable about the different gear and snowboarding in general and she was able stay within my budget while still getting great quality items. We also shared our snowboarding experiences, I had a great experience shopping here. I will be back next month to wax my snowboard.
Great store with fantastic service. This store is so well run and clean! Brad the manager has been of super assistance to me. I had some damage to a Thule SUP rack and he has been going above the call of duty to help fix it. I purchased it at their store and it is an excellent product. I wanted to shout out because he and the store deserve it.
Great store with Wakeboards and Water Skis in stock. Just picked up a nice pair of obrien water skis and they are very nice.
Very helpful and friendly. Good recommendations for equipment. Prices generally high but their big sale in October at convention center in ft lauderdale is well worth it. Have gotten lots of great deals on ski items there.
Prompt service. Great selection. Good sales, not overly priced w sales. Clean and nice store
The staff was VERY knowledgeable on the HOKA sneakers I was looking for. I have a high arch and he was able to lead me to the right style. Thanks! Will definitely shop here again!
I feel they take advantage of Floridians traveling to snow.Over priced and oversold. Take a look at their handout of Things you need based on the length of your trip.Not close to accurate for my experience and the experience of the snow locals (Lake Tahoe in mid February).The 2nd star is for the quality and selection of the material. They do have quality items.
Very nice clean store with lot of options for the whole family! I had great service and seemed very knowledgeable just like the last time I shopped there!
Great to have a place to get fitted for any type of action sport your involved in. They are a 1 stop shop for everything from snow skiing - hiking along with multiple shoe & sneaker brands not found anywhere under the same roof. The only problem i did run into was finding a sneaker I liked then not having my size. But the Manager found me one at another store and had it shipped the next day. They have multiple locations depending on where you live so if your into adventure sports then this store should be on your list.
I called this store and spoke to Mark, I was looking for inline skates for my travel pro luggage. I knew this was out of the box, but Mark was patient and helpful. He lent me a screwdriver so I could check the size. I ended up leaving to make sure I could remove the ball bearings on my luggage wheels and then returned later that day to purchase inline wheels from them. I know this was not his normal request but he was pleasant and I would recommend this store to anyone needing sporting equipment. Thank you Mark!
Peter Glenn is the Best Ski and Snowboard shop in South Florida with a large selection of all the top gear. My boards get tuned every year in their tuning shop and they keep me shredding the gnar! A special thanks to Brad in the West Palm store for your patience in helping me stay current with my gear.
Arick was wonderful, he did a great job helping me find the perfect pair of Winter boots at a good price. The boots are currently doing an excellent job keeping my feet warm and dry in snowy Colorado.
Came in looking for inline skates after going to a big sports store and getting no help. My husband and I were greeted by Jason and can I say... what a huge difference in customer service! So knowledgeable about the different types of skates and what would work best for me based and my experience level. Jason took his time to show me all the different skates in my size for me to try them on and see which one felt best for me. Such a great experience. Left with the perfect skates for me at a great price! Thanks Jason!!!!
Huge selection and plenty of friendly and knowledgeable help on the sales floor. Only reason I gave it a 4* instead of 5* is it was so warm in lside the store made it very uncomfortable to shop, even the employees were complaining about how warm it was in the store and made u this store isnt in a cold weather location its in West Palm Beach Fl where todays temp was 80 and sunny.
Brad Detwiler was the guy who help us and he was very helpful from the moment we walk in until we left! He was able to answer ever question we had and gave is great recommendations! He made shopping there a true pleasure and will definitely recommend and go there again!
Terrible experience. My husband and I walked in with our 3 month old son and were immediately told to leave his baby bag at the front counter like they expected us to steal. Are you kidding me!? 12:30pm in the middle of the day with an empty store and thats how we are treated? Took alot not to make a scene and very upset how my first experience with this store went.
Great place for winter gear. Go off season in summer to get some great deals. Sometimes a bit pricy, but name brand stuff
1 star doesnt even compare to how bad of an experience I had. Please consider another store before wasting the time traveling to this one.
Awesome shop! Great selection and customer service was on point!
They were very helpful and it was nice being able to grab a few things we didnt have for our snowboarding trip!
This store is great!! The staff here is very helpful.
We went to Peter Glenn because they advertise on line that they carry Keen shoes and sandles. When we got to the store and asked they told us that they dont have Keen shoes any more and havent carried them for some time. A wasted trip. The salesman was real nice and knowledgable about the products that they did carry and apologised for not carrying as the web site stated. Next time well let our fingers do the walking
Found exactly what we were looking for! Friendly staff, but wish they had been more helpful from the get-go.
Living in Florida I have not had much need for cold weather gear. In need of warm clothing for our upcoming trip. I found this place by doing a Google search for ski gear near me. Again, as a native Floridian, my knowledge of cold weather necessities is very limited. My fiance and I visited the location on Okeechobee Blvd. in West Palm Beach. We had the pleasure of being greeted by a gentleman named Brad Detwiler. He was very knowledgable of the products sold at the store and walked us through the departments to help us find everything we needed. I was very impressed with the stylish options Peter Glenn carries for women. It is great to have a store that sells merchadise for cold and snowy climents here in sunny Florida. Thanks to Brad we were able to purchase all of our last minute necessities for our upcoming trip to Iceland. With Brads help, we were able to get in and out in a very timely manor as well.
NEW UPDATE: Since writing this honest and accurate review a gentleman named Dave from the main Peter Glenn office contacted me. Dave went above and beyond to provide me with the customer service that Don Dziatkiewicz the WPB store manager should have provided along with the promise that future customer service will now improve in this store. I truly believe that this will now happen as it will be a great advantage to both Peter Glenn and their past, present and future customers. I will make it a point to shop there again to see this for myself. Best wishes to Peter Glenn as a whole for a bright future with increased growth and sales!Original Post--All I have to say is Don Dziatkiewicz the Manager Of Peter Glenn in West Palm Beach cut me off while I was trying to talk with him and he treated me horribly! After years of being a customer, I will NEVER shop there again! This guy is amazing in a very bad way!
They have good prices and have saved my life multiple time.Great people quick service.
Good if you need gear quick. A bit expensive. I purchased my snowboard here.
A little pricey but it is one of the only places in the area that sell snow ski clothes, etc. Nice variety.
Great service! Found my Oofos and was out the door in 5 minutes flat.
Five stars for how helpful the staff is. I got a new pack and wasnt sure how to fit it, and they walked me through the process.
Great store and great selection on what you need for outdoor activities!
Employees are friendly and helpful without being pushy. Lots of sales on various items
The attention is very rude, mainly on the registers
Lots of nice things however a bit pricey
Expensive but you can find all of options to buy winter wear.
Very nice and helpful.
Great customer service
Great service and selection
The selection was terrible
Wonderful, kind staff!
The best!!!
Jason is the man to talk to !!
High prices
Excellent business !!! Variety of products and very good attention !!!
Specialized and very complete !!!