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Cellular Outlet - IPhone Cell Phone Repair - Accessories and More...
1751 Palm Beach Lakes Blvd E121, West Palm Beach, FL 33401, United States
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Cellular Outlet - IPhone Cell Phone Repair - Accessories and More...
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El
Review №1

Absolutely brilliant work! I went with my damaged I-Phone 8S. If it were a person, I would describe it as shot and only able to crawl. I left with it looking like it had a day at the spa and it was now running marathons. Lea was fantastic but there were clearly a couple of others that jumped in. When you take your phone to the carrier, it never really gets fixed because they’re not motivated, right? The carrier wants to sell you a new phone. This business FIXES phones and they don’t stop til you’re satisfied. I was quoted a reasonable price in advance and they stuck to it. Even though they had to keep making adjustments for a couple of hours. Honestly, I felt like I should have paid them double. The customer meetup is a outdoor booth right outside the food court at the outlet mall. You can walk, shop or grab something to eat while your phone is fixed. This is THE best phone repair place I have ever been to. I recommend it without reservation.

Ra
Review №2

Fastest screen repair I’ve seen. Under 10minutes my screen was as good as new.

Ch
Review №3

We went to this place today because our niece was having issuers with her iPhone charging correctly . We talked and set an appt right away and they accommodated us. They were very knowledgeable and professional and fixed the phone quickly and efficiently. I highly recommend this place!!!!!!! Thank You!

Sw
Review №4

If you need a repair THIS IS THE BEST PLACE! My iPhone 8 Plus screen was replaced in 10Minutes at a fair price. Guys and gal who worked there were sincere and hard workers. Phone looks and works great. Thank you!

Do
Review №5

Took only 30 minutes and left my phone looking brand new highly recommend

Es
Review №6

Daniel his very helpfull very nice customer service, i came with my broken screen and he help a lot everytime someone need help ask for Daniel here at the outlets

Su
Review №7

Never again, I paid 40 dollars for my phone case and protector but I can only replace the screen… how inconvenient

SG
Review №8

Great cell phone repair in middle of Palm beach outlet mall in front of food court. I recommend this place for battery issues or cracked screen and things like that.

He
Review №9

My man was quick with the repair and was very nice. Highly recommend them

Jo
Review №10

Good experience with this business. good deals. Thank you guys

J
Review №11

I was leaving the mall on the way to get my screen replaced when I passed by Cellular Outlets kiosk in the mall. Stopped to talk to the guy and he matched the price of the competitors. I figured for the sake of convenience, this was better than going to the other place on the other side of town. WOW, that was a bad move! They said it would take about 30 minutes, which was fine since I needed to goto Best Buy across the street. Called Cellular Outlet about 45 minute later and the guy said it would be a little while longer. So, I decided to go get lunch somewhere 15 minutes away. About and hour later, after lunch I call again. Oh were still not finished with the phone.This is already 2 hours later. At this point I decide to just go back Cellular Outlet and see whats happening for myself. When I got there I am told to wait because there is a line of customers. I get the phone back and pay. Then the clerk says Oh, was the touch ID on the home button broken before you came here? I told him it was all working fine beforehand and I want them to fix it now. He told that the Touch ID cant be fixed, they dont have the part, and wont be able to get it at least until next Monday. I told them, well thats a problem because Im going home to Europe on Monday. The guy was nice enough during this whole process, but seemingly unprepared to handle this kind of situation. I asked him just to give me at least a refund considering that the phone is now more broken more than before. Guy said he cant issue me a refund. I kept calm this whole time despite this infuriating experience, I told the guy that I also work in customer service so I understand that in these situation you really just need to give the customer a refund and let them go on their way. He couldnt supposedly, and then he took me to another guy at another kiosk (the repairman). Now Im talking to this guy! Here I am, negotiating to get my money back for a botched repair job that took 3 hours of my day! I asked to speak with their manager...but he was unavailable for religious reasons...I ended up negotiating 30$ cash and the guy wrote me a note saying if I come back I can have 30 more $ for the repair. Who knows when Id ever be back, and who knows if this place will even be there, or if anyone will honour this note (unfortunately the note has since disintegrated). Shortly after my home button completely stopped working and since that day I can rarely send text messages and have other ID related issues with my phone. I got nothing from this experience but a broken phone and 30$ less in my pocket! Insane experience!

Ra
Review №12

This store is amazing and Isaiah is my hero! I was in a real bind -- the screen on my iPhone was completely cracked, to the point where I couldnt even put in the passcode to open it. With an upcoming trip planned for the next day, I really couldnt wait to get it fixed. Isaiah was kind enough to stay open in order to help me out. He did an excellent job, saved me loads of $, worked quickly, and did it all with a professional, kind, and positive attitude! You can count on Isaiah and trust this business to meet all your cell phone needs and then some!!

G
Review №13

This place is a joke. My boyfriends phone wasnt turning on. Called this place before driving over there. He said it could be a lot of things but listed the prices of $45 for a battery change or charge port change or its $69.99 to change the screen (it was cracked). We get there and then the guy looks at the phone, says its the screen. Then says its $130. He told me he never told me it was $69 and I was making it up. Figured since we drove all the way there to go ahead and have them check it out. Come back 15 min later and its the screen apparently thats the reason but I tell him Im not paying $130 because he told me it was only $69. He refused to honor what he said then told me hell do me a favor and charge me $89.99. No !! Not happening. Told him we just want the phone back and well go somewhere else. Once we get the phone back from his tech which took him 30 min to go get, I asked him his name and he ignored me. I then went closer to him and he says he doesnt remember. FYI just look for the guy with light eyes and doesnt know any English with a thick accent. Moron.

Ka
Review №14

Horrible absolutely horrible the person that day who repaired my phone was horrible he basically scammed us out of our money. He said we have a 90 day warranty for our screen so we go back another time within our warranty and we say hey can we please get this repaired because it had a crack I noticed so we went within our 90 day warranty and he called us a liar saying it never happened that he never said that and plus after we had got it fixed my phone was not working properly so please never come here

Li
Review №15

They fixed my phone so quick and front of my eyes. The service was excellent. I definitely send all my friends and my family to get phone repairs and accessories in cellular outlet! Thank you so much

Sh
Review №16

This company made my iPhone works again and it was super quickly. The tech is professional! 5 stars!

Ry
Review №17

Amazing experience! Fixed my iPhone battery in 10 minutes! Could not be happier!

Ta
Review №18

The guy is so nice and fixed my iPhone X in 12 minutes. Thank you for your service! Highly recommended

Ke
Review №19

Very fast and friendly!

Ju
Review №20

Respected time of appointment. Made the repair in faster time than expected and did a great job

Ki
Review №21

Unimpressed. Came in to get my screen fixed and Left with my rear facing camera broken. It shakes now when I try to take a picture- this I addressed before I left. I was asked what I did to my phone and I explained that I did not have that problem before he fixed my phone. They implied it was my problem and they could not fix it. I have used them before and even referred people to them. Never again.

Mo
Review №22

The tech over there was so nice and explained me exactly the parts that he changed for me. Highly recommend!

An
Review №23

Ta was very helpful and got the job done on time. also very friendly and probably would’ve given him my number if i wasn’t a lesbian

Ca
Review №24

This is one of the best phone case and accessories you can go to, if it has everything from cases to airpods to phone repairs, it even has sim cards! Highly recommend if your looking for a place that has the most accessories for your phone.

ro
Review №25

The best place I ever hade!Nice treatment, professional, ca not ask something else!Value to money 100%

li
Review №26

Fast service good price and good costumer service i got my iPhone screen Replacement in less then 45 min !! The best in west palm beach!

Ty
Review №27

Great fast service! Was out of town for business and needed my phone fixed ASAP! They were able to have my phone fixed in a very timely fashion at a great price too. Highly recommend!!!

Ba
Review №28

I recently purchased power case of belink, and screen protector thank you very much for saving my phone (;Amazing service Low prices and best quality products I will definitely return

ne
Review №29

Great service, great merchandiseThe screen protectors are very good and it comes with a lifetime warranty, which is amazingThank you so muchIll come back for sure

Ch
Review №30

Excellent service! Great, fast repairs. Would definitely recommend! Ask for Danny !

mi
Review №31

Very fast service and fixed iphone with no problem! ask for danny! he’s super nice! excellent service

ra
Review №32

I use my phone 24/7 for business so I needed a very quick fix. They were able to get it done in no-time. Huge relief! And to top it off, the customer service is awesome. Would absolutely recommend!

pt
Review №33

These guys have endless accessories to choose from, all for a decent price, the nice staff fixed my phone while I was shopping, it was so easy!Also it was really easy to locate, i mean its right in the middle of the mall.

Br
Review №34

Great price for my cell phone screen repair, above and beyond with additional service done (no charge!)Im big on customer service and they have great customer service. Staff was very helpful and very knowledgeable.

50
Review №35

Repair was awesome and quick and was very honest with my issue not worried about getting my money

Ga
Review №36

The best service I ever got ! With good prices too ! Super recommend

Dy
Review №37

I want ta tell everyone PLEASE DO NOT GO TO CELLULAR OUTLET!!!!! they will rip you off badly I went and brought a charging phone case for my phone and they charge me 150 for the case and on top of that told me that if I wanted to get the color that match’s my phone that was going to charge me another 40 dollars on top of the 150 I was looking for another phone case for my phone and ran across a phone repair store and they had the same type of phone case for only 45 dollars Cellular Outlet is a rip off they will take all your money and will not refund your money back please do not go to them

jo
Review №38

Great and quick service less than 20 minutesTo replace my iPhone 7plus crack screen

Li
Review №39

Horrible Experience!The repair guy fixed my screen, and within 3 hrs the screen was shattered. He didnt properly put the case back on. So I was charged twice for their mistake.HORRIBLE BUSINESS OWNER!!

Jo
Review №40

Just changed my smashed iPhone screen in under 15 mins. Great service and affordable price

um
Review №41

I would like to know how much you charge for an iPhone 6s screen replacement

Jo
Review №42

Got my iphone fixed great staff very knowledgeable and great prices and they really explain whats wrong with the phone and they have great deals on all phone accessories so i recommend everyone to come check them out !!!!

טל
Review №43

Got a new phone over there! Great prices! Very welcoming store and workers!

I
Review №44

Great service, got 2 iPhone 8 fixedGood price and done in 35 minuetsCan’t beat that 💯💯💯

או
Review №45

Very good services they fix my iPhone and they have great and beautiful phone accessories

Ja
Review №46

Got my screen and battery fixed at this place and my phone is working again like new ! No over heating and no more broken annoying screen and paid way less then the other places were asking. They also threw in a screen protector for a great price! Highly recommend this place!

Ch
Review №47

Chris and Will are the best. Good customer service and fixed my phone within 20 minutes.

Ju
Review №48

Just got my iPhone fixed by these guys, theyre awesome. Did it in a timely manner and great customer service. Would definitely recommend this place.

An
Review №49

Took much longer to perform repair than promised, and they failed to inform me of the lower quality of screen that they installed until after they had installed it. They were eager to make amends.

Av
Review №50

Excellent service and did the job quickly. Needed my screen and speakers replaced after my kids got a hold of my phone. Highly recommend!

ed
Review №51

I stop by to fix my phoneThe people over there very liable and very honest the price was very reasonablePlus they did a good jobhighly recommended to stop by if there is any problem in the phone

Gi
Review №52

Boyfriend and I went here to get both of our phone fixed yesterday and the guy was really helpful and managed to fix my boyfriends 7 plus and my 7 for an affordable price. Also thank god we bought the screen protectors because after getting the phone fixed I dropped it getting food at the food court and nothing happened to my phone I really thought I’d have to get it fixed again, highly recommended this place !

Ja
Review №53

Very professional, fast and knowledgeable with fixing my iPhone

Gr
Review №54

Quick. good price. my iphone 6 was only 70 dollars. cracked all the way through the underlying screen.

Sh
Review №55

In the palm beach outlets mall, fast and professionalI needed to fix my screen to do traid in for it, t mobile didnt take it broken .Apple needed 2 days and Office Depot 1 dayThey did it in 40 minutesThanks ..

It
Review №56

Thank you cellular outlet for Awesome service, I got there for buy shoes but I passed the store and they replaced my screen for my iPhone 8 in 14 minutes.

Br
Review №57

Had my iPhone 6s Plus repaired here...great customer service and quick repairs will have me always coming back, should my glass break again.

‫מ
Review №58

Amazing service good price good quality highly recommended .

Sp
Review №59

Thanks JoseI was so happy to find this place, they fixed my iPhone 6 broken screen in 20 minutesThey are at the Palm beach outletsIn front of the food courtDefinitely Recommend fast and professional service .

Ji
Review №60

Great job, my iphone 7 is back to life.fixed my screen after braking it on tile floorthanks, keep it up

Du
Review №61

These guys are awesome, they fixed my iPhone fast and cheap. I recommend them.

Sc
Review №62

Had wife and my iphone broken screens fixed. Both had spots on screen afterwards. I returned and they said error on their part and fixed. Now both again have several spots. I think they use very low quality screens.

צד
Review №63

Good coustomer serviceHigh quality as wellWas very fun over there

Is
Review №64

Good service, good pricesWill recommend they fixed my iPhone 5And I get a free case

md
Review №65

I have never been treated so professional in my life, the man was so helpful and everything I needed, definitely will be sending people that way.

ma
Review №66

Find this place on Google, got my iPhone 5s fixed .Best price I find and the service was good as well

Da
Review №67

Thank you for all cellular outlet.Professional! 5 Stars!

Ma
Review №68

Thank you, my phone works again .Would definitely recommend those guys .Fast and the best price I have find in palm beach

Ga
Review №69

Thank you for great service and decent price !!

Ta
Review №70

Great Service! They quickly fixed my IPhone screen for a good price

Ed
Review №71

Great customer service got my iPhone 5s fixed and my 6s all done in a fast paced manner and professionallyThanks .

gr
Review №72

Very bad I got my phone back and my Touch ID wasn’t working I came back 10 mins later and he says it’s the Apple software that broke my Touch ID which is not true. Never go here

Ro
Review №73

The best service ever highly recommended good quality.

Ja
Review №74

Got my phone screen fixed while I was shopping for new shoes, good job very fair prices

Je
Review №75

Just got my iPhone fixed for a great price, you guys rock. I will be telling all my friends about this place...

co
Review №76

Super nice dude! Very friendly and hepful!

Il
Review №77

Amazing service, don’t take to much time to fix my phone, and good prices...

Au
Review №78

Fast service and does it in front of you.

Ki
Review №79

Nice job, fast and professionalgot my iPhone 6 and my iPad mini screens fixed( finally )

Ro
Review №80

Mark was very helpful and knowledgeable.. Great customer service...

Ed
Review №81

Guy was rude and disrespectful

Es
Review №82

Anyone needing to get there iPhone fix. I urge you to not get it done here. Got my iPhone 6 fixed here. They first put a screen on that had a black mark on it and once I turned my phone on. I showed the worker, he offered to change it. He then changed it to another screen, since then I have been having constant problems with my phone, that Ive never had before. The screen that they also put on is lifting. Im guessing they didnt seal it down all the way. I wish I wouldve just taken it to apple. But now I know. Ill be using my insurance to get another phone since they have ruined this one. Verizon told me that this can happen when going to one of these offsites because they dont use the same iPhone screen but instead a cheaper version. I really hope this helps others.

Ba
Review №83

John excellent

Da
Review №84

Great service and finished fast 👍🏽

Ju
Review №85

Fixed my iPad mini finally, they were nice a professional .

Al
Review №86

Very pleased withe the job and the most important the price was very reasonable .

Gl
Review №87

Great place to go, everyone is very nice

Wo
Review №88

How much is it to replace iPhone 6s screen

Ga
Review №89

How much would it cost to get a iPhone 6 screen fixed

Ka
Review №90

Excellent service, and go above and beyond to ensure customer satisfaction!!!

ma
Review №91

Thank you .Good job keep it up

Ma
Review №92

Very happy with this guys, I find them in Google

Qu
Review №93

Great customer service

Im
Review №94

Fast and profasional, good price

Bm
Review №95

Great!

Mi
Review №96

The prices are excessively expensive, for a tempered glass to protect the screen of your cell phone, they wanted to charge me US $ 35, (which I found a pack x2 in ROSS for 5 dollars)

Gi
Review №97

15 days ago I went there to fix my screen and at first it was all ok, but I ruined the battery and I do not have a sensor that allows me to listen to voice messages. A DEASASTRE !!!!

Ni
Review №98

Well

Information
11 Photos
98 Comments
4.3 Rating
  • Address:1751 Palm Beach Lakes Blvd E121, West Palm Beach, FL 33401, United States
  • Site:https://cellularoutlet.org/
  • Phone:+1 561-508-7780
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Glass repair service
  • Screen repair service
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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