The show room is nice. The staff is friendly and helpful. You have to have an appointment which is sort of annoying. It is sort of hard to get ahold of anyone if you need a follow up. They have very nice, high-end materials.

We waited a couple of hours on a Saturday at our local showroom (West Palm Beach) No one acknowledged us at all. Finally asked if we could get someone to help us and they said to call Customer Service 1-800 number and make an appointment. Customer service really wasnt able to assist us and had to call the local store for assistance. No one called us back. I called my local showroom (West Palm Beach) and left messages. No one called me back. I called one last time and was told that they do not take reservations on Saturday. Walk-ins only and I have to have all my part numbers ready to order. No questions or shopping. YOU GUYS OBVIOUSLY DONT WANT MY BUSINESS. Moving on.

After purchase and Installation (March 2021) of my new Miele range from Ferguson, the cooktop does not allow one burner to boil water if another burner is in use.The oven does not retain heat when temperature is set. I have contacted Ferguson and Miele numerous times to no avail. I continue to be referred to someone else. This has been going on for weeks.This is totally unacceptable for an appliance costing $8,000.00I would like someone to respond as soon as possible.

My husband Allen Fiorini came in today for a tankless water heater and got a very helpful employee. He was great.

Friendly place. Recommended

The hours of operation listed was wrong. Time was wasted coming to a closed place.

Very helpful got me out of a bind a million thanks

Great place for your plumbing needs.

Excellent place to shop; been going there for many years! Go see Roy -- he is awesome! He is extremely knowledgable and his service is exceptional. Also thanks to the Thermador rep for helping us out of a huge bind! We have been so happy with all of our Thermador appliances. Wouldnt buy anything else! Excellent product!

My husband and I recently bought a home. We needed some fixtures so wandered into Ferguson. Dawn was who helped us and she was so nice and knowledgeable. Picked out three new beautiful fixtures for the home. The selection was awesome here and made it really hard to narrow It down! I highly recommend this place for your lighting needs! We will definitely be back when we remodel the kitchen and bathroom !!

Jim is very knowledgeable and patient. He takes his time and answers all my questions

Couldn’t have found a better place to buy a new toilet. The staff is very knowledgeable and eager to help unlike going to Home Depot if you need any plumbing supplies this is definitely the place to go prices are excellent support local businesses as they cater to your needs,

I purchased my Thermador kitchen appliances and Jacuzzi whirlpool tub several years ago. A few weeks ago I noticed an issue with one of my appliances. I knew that I was more than likely out of any warranty period, but called my salesman Roy Messnik to confirm. Roy got back to me immediately for the details around my issue. He and his Thermador rep had resolved my issue within a couple of hours. Customer service is everything to me, both Ferguson (Roy)and Thermador exceeded my expectations. Connie

Great service you need it they got it

My wife and I are building a custom home and our builder says he often uses Ferguson, so I stopped in to pick out all of our kitchen faucets and sinks, and 5.5 bathrooms worth of sinks, tubs, shower fixtures, and toilets. In the fifteen minutes or so that I wandered around, three sales people passed by me, a couple of them twice, and there were at least three more sitting around trying to look important, and not a single one offered any help whatsoever. I guess because I was wearing shorts and a t-shirt, they had no idea I love Kohler stuff. Hey, I like to be comfortable. I dont have to dress up to impress people in my business - my work speaks for itself. I have little patience for people who judge books by their covers (or judge at all, really). Or maybe they do that to everyone, dont know and dont care. We will be sourcing our fixtures elsewhere. Their showroom reeks of high-overhead anyway, will probably save a bundle not buying here.

Thay have all the hard to find plumbing supplies you need.Great Service Too!

Really bad costumer service, never got my order right, I was switched from one sales person to another other everytime, never able to solve any situation over the phone..Such a disappointment, not recommended at all.

A+ customer service! Roy sold us our appliances, and Roy stepped up to the plate to help us when we had an issue with Thermador. Ferguson sells reputable brands, stands behind their products and is not a revolving door of salespeople. THANK YOU! Youve earned a customer for life!

Great place to open a supply house. They have about half of what you need at any given time.

Everything I read about AWFUL customer service is true! Do not deal with these people. Theyll take your money quickly, but ignore you when its time to make a return and receive a credit. AND, youll get MUCH better pricing online. STAY AWAY!

Excellent. The salesman behind the counter was very knowledgeable on the zurn products. They had the parts in stock that I needed.

Beautiful showroom. Friendly and knowledgeable staff.

Linda Gentry is possibly the worst saleswoman in any store Ive been to. She has an attitude like if she was doing you a favor. She NEVER answers her office phone even though she is sitting next to it (other saleswoman said so)Her tone and attitude is sickening. Ferguson needs to replace this woman, she will drive the customers elsewhere.

Hello,I just wanted to write to express my sincere contentment I had in dealing with Roy Mesink and his team at the West Palm Beach Ferguson showroom location. We recently renovated a home and were in need of all new appliances, plumbing fixtures and lighting. We were referred to Roy by one of our contractors. Roy went above and beyond to ensure that we had everything we needed for our new home.He spent countless hours with us making sure each step of the process from designing, ordering, shipping and installing went smoothly. He took time to discuss our options and give us input where needed. When we ran into difficulties with the installation of one of our appliances, Roy took care of it immediately. I highly recommend Roy and his team at Fergusons for any future home remodeling project, big or small. He was amazing!Warmest regards,Amy Mattessich

Gorgeous showroom so much eye candy!

Wide variety of plumbing related supplies and tools.

Excellent service. Had everything that I need it.

They are so hard to work with, I would not recommend them at all, they should get new stall pepole soon

I just worked with Ferguson and it WAS TRULY THE WORST EXPERIENCE EVER! Do NOT do business with them!

Beautiful showroom, knowledgeable people.

Do you want to pay extra for stuff come here

If you need specially parts !? Thanks s the place to go :-)

Mickeys plumbing will no longer be using them as it takes forever to get materials

Dont expect a discount if you are a contractor.

The service was excellent

Work here i love it

Buy your lights here.

Full of parts that I needed

Lots to see!

Excellent, always 100%