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AAA-1 Transmissions
66 Hempstead Turnpike, West Hempstead, NY 11552, United States
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AAA-1 Transmissions
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Me
Review №1

Once again AAA-1 Transmission came through for me and did a marvelous job fixing my car. They rebuilt several transmissions for me previously but this time they did engine work replacing the flywheel and starter and tuned the engine.The car drove so smooth and powerfully I actually thought that if two diamond dealers were sitting in the back seat of my Mercury they would be able to perfectly cut a diamond as was done in a commercial years ago.Thank you to Gary and the whole team.

Sa
Review №2

I was having some issues with my car. Nissan Pathfinder 2006 I went to a few different shops change few different parts the car was not fixed I was told next to change my computer fuse box fuel pump so instead I took it to AAA-1 transmission No guessing they did a diagnostic change the right part in my car is working 100% thank you very much pricewise perfect I did not get ripped off I highly recommend this place

Ce
Review №3

Brought my vehicle for transmission repair. (Re-built). After holding onto my vehicle for more than a week without even starting any repairs he finally started rebuilding my transmission on the eighth day and in the interim broke the brake line! Now I have to go somewhere else to repair my brake line! The transmission is only guaranteed for one year!I wouldn’t recommend anyone go there to change a windshield wiper! 😔😡😡Update:The owner saw the review and the next day resolved the issue. Brake line good as new! ☺️☺️☺️☺️👏👏👏

re
Review №4

Hi Gary hope you doing well i have a mechanic shop in southern California orange countyIm watching yr videos every day and i wanted to say thanks for your information and professionalism . ill call you on Monday to ask some technical question, i rebaited my transmission which is zf6hp26 for E60 2006 550i . every thing in perfect i just getting lagg at stop, cursing i very smooth no issue at upshift or down shift only at stop. hope ill get very useful information over the phone, thanks again

Eu
Review №5

Gary, a great person, I own a BMW service center, and I had a transmission issue. I called Garys shop. His assistant put him on the phone and he answered all my questions.

sc
Review №6

Extremely helpful and honest.i let GARY and Bill know what symptoms I was having with my Hummer H3 and they could have done a complete rebuild and overcharged me but instead figured out it was my transfer case that wasn’t shifting. Powered it up and shifted it out of neutral and only charged for 1 hour of labor + the tow which goes to the tow company.Hummer now runs fine.Thanks GARY and Bill for being Honest and doing a much faster than expected job. Scott

Ri
Review №7

One of the best mechanic the garys and bill are really helpful always when I go for anything I need.

JR
Review №8

I had a transmission problem with my 328xi and fortunately while searching the net I found Gary from a you tube video. I called him, explained the problem he right away knew what it was. I didnt hesitate to tow the car to his shop. His professionalism, knowledgeable and by far the fairest price in the market. I would highly recommend his shop to everyone. If you need more information check out his YouTube channel. Thanks Gary for a job well done.

Ja
Review №9

I have an interesting situation that without a doubt the most worthy reason for giving a 6 star review if I could..Skip to the last paragraph if you just want to results without the honest details.I have an ML63 that had a check engine light which I scanned to find out it had lost communication with transmission control module.I took it to Mercedes to confirm this was the only problem, knowing I would be replacing it myself.MB told me if I did not have them do the job, it would cost me way more money if they found a problem, because they claimed that the dealership was the only place that could re program the computer...... Very intimidating. I did not have the $3,000 they were asking to do the job.I removed and replaced the part, loaded it onto a flatbed and had it transported to MB to get the TCM re programmed which I was quoted $165hr x 2 hours. I get a phone call and they say there is a problem (it is hard shifting 1st gear into 2nd). When I get there, they are unable to replicate the issue but tell me the transmissiopn needs to be torn down to find the problem.I trust they are telling me the truth, but when they take it apart, they say they found some bolts in the oil pan and a ball bearing they claim came from the valve body (which is impossible) and later I found out that the ball bearing they claimed came out of the valve body actually had no use and was for compression tessting at the MB factory before car went sent to be sold by dealships.Long story short, the $330.00 quote turned into a $3600 amount that dealer claimed they had spent on the vehicle. This turned into the dealership telling me I also needed to replace the valve body = $2,000+.I was forced to buy 2 different valve bodies according to MB and was told that it was actually the transmission and I needed to replace the entire transmission for upwards of $7,000 on top of the $3600 and other costs for valve bodies and labor that MB charged me.MB kept my ML63 for over 6 weeks and gave the car back to me in worse condition than after it had been dropped off.Car drove perfecty before taking it into dealer and after removing and replacing TCM, the car drove onto the flatbed without a problem. The TCM just needed re programming.So now the car is stuck in 1st gear in sport mode and in comfort mode, the clutch slips and car goes nowhere. MB says its my problem because I replaced the TCM myself and obviously destroyed the transmission. I knew 100% I did a perfect replacement because I documented, photographed and video recorded the entire event!!!!I approach Gary at AAA1 and explain my situation and tell him exactly what is going on.I had my ML63 transported to his shop in West Hempstead, NY and he inspected it. He removed the valvebody to confirm that there was no problem with any missing ballbearings and it was in perfect order after doing tests on solenoids and so on.Gary then connected it to his computer and found that the Mercedes Benz Deaalership had failed to initialize the transmission control module.Gary initialized the computer which took all of 10 minutes and took the car for a test drive.The transmission was 100% in perfect working order.Gary could have easily taken advantage of the situation and he could have told me I needed a new transmission just like MB had done. That would have been several thousand dollars in his pocket.He was instead honest and I would have had no idea at all if he had have mislead me into believing I needed to spend money on a new transmission.I cant even explain how rare this kind of honesty is in the world today.The total bill from Gary was a few hundred dollars.If you have any problems, I can say that Gary and his team at AAA-1 are the best place to trust with your vehicle and I am so grateful for his genuine and honest ways that he took care of my situation.Thank you Gary,JT

Te
Review №10

Professional, with a personal touch. Honest pricing and great mechanical work. I also love the fact that they are neighborhood guys running a business in my home town. Gary D. had come highly recommended by other friends and he lives up to it. He will also drive you home when you take your vehicle in if you dont have a ride. Integrity is hard to come by these days, and these guys have it. Shop local!

Mi
Review №11

Trust worthy and honest.

Br
Review №12

Gary really really helped me out. I was in a bind. I got in contact with him via email (I live in another state) to ask him some questions about my transmission problems. After having 2 shops fail to diagnose my transmission problems I was at a loss, so I reached out to Gary. He pointed me in the right direction. It was a simple problem that the other shop was unable to figure out. He was willing to answer my questions and respond to my emails despite his busy schedule. Gary is an honest guy and was willing to help me out when others werent, nor did they have the know how. He was under no obligation to help me out but he did anyways. He pinpointed the issue without even seeing the car. And I managed to get it fixed!! Thanks again Gary!!

To
Review №13

Honest, friendly, knowledgeable...from a mechanic on Christmas Eve?! I live 8 hrs away from Gary and AAA-1 Transmissions but he is helping me fix a problem with a rebuilt transmission. For free! On Christmas eve! Anybody that does that, gets my full endorsement every time. A hero in his field. If you dont believe me, watch his awesome You Tube videos. Highly recommended!

Ge
Review №14

Garry helped me to resolve a torque converter issue over email, he kept replying my clueless questions even over the weekend. Very nice guy and super knowledgeable about ZF transmissions. Definitely the place to go if you need a rebuild.

Cj
Review №15

Quality dependable work.

Be
Review №16

Gary got my BMW X5 transmission better than new! Quoted me a price on the phone and was able to fix transmission for price quoted. Drove from Buffalo NY to get my transmission repaired at AAA1 and definitely worth the 7 hour drive. Recommended 100%!!

Jo
Review №17

Quality professional service. My nissan versa was brought back and life and drives brand new again. Thank You.

Da
Review №18

Gary was a pleasure to deal with. Obviously very knowledgeable and always willing to share. Thank you Gary.

Fr
Review №19

Great service, highly experienced mechanics, fair pricing. Very courteous and patient professionals.

Ma
Review №20

I went to this shop because my friends husband uses them for his fleet of business trucks. They are 100% all the time and take excellent care of their customers. In fact that is where my car is right now. But aside from being expert and trustworthy they are a pleasure to deal with, complete gentlemen.

An
Review №21

Gary will go out of his way to help people, not only is he a good businessman hes a heck of a person

JA
Review №22

Excellent customer service, real professionals, best place to rebuild transmissions in town . Thank you guys.

La
Review №23

I saw gary on his yoyube channel workin on a 6l80He replied to my comment and was really helpful.I will be filming the issues i had wit my transmission for ppl out there

Er
Review №24

These guys will go the extra mile treat you like a human being and help as much as possible. Thank you guys..

Mi
Review №25

AAA-1 Transmission stayed open and waited for me to get my car into the shop on a Friday evening. Provided a quick diagnosis of the issue with my cars clutches, explained in detail what needed to get done with a realistic time frame and reasonable price! Thank you!

Na
Review №26

Gary and crew are the best. Really knowledgeable, economical, and friendly. I will definitely recommend to family and friends. Thank you!

aw
Review №27

Dont be fooled. I too was taken in by the appearance of honesty but that unfortunately did not last long. Given the chance they will rip you off. The final price they gave me was inflated from what they initially quoted me. Too bad...

Ju
Review №28

Gary provides top notch service and goes above and beyond what most would do to help customers out. You won’t find a better transmission tech around.

Co
Review №29

I am very pleased with my experience at AAA-1 Transmission and have already referred customers their way. Honesty, Integrity, pride in work and fairness all apply.

Ma
Review №30

Very friendly and knowledgeable staff

La
Review №31

I had a better experience with Gary and AAA-1 service than I do at the beach!I found Gary on YouTube though his very professional training videos. I have a 2004 Jaguar XJ8 and was looking for a king transmission mechanic to diagnose the rough shifting on my car. From the moment I spoke with Gary I was confident I can leave the repair in his hands. He was such a gentleman on the phone.I live over 2 hours away from the shop. Gary had no problem with me leaving my car while I went out of the country for a week. I was totally cool with leaving it with him to diagnose. Do to my location in another country he updated me with detailed emails regarding what he found out, including options, multiple times a day over that week period. Amongst the repairs he filled my transmission fluid to the correct level free of charge. My car is running great and smooth. Most importantly is he did not scare me about major issues. I could not have dreamed of anything better and I know 1st hand his work is 100% guaranteed.Gary is truly an honest and transparent gentleman whos also an awesome mechanic. Thanks a million!

Ga
Review №32

This is Gary, owner of the shop. Would like for Awilsonary to call me to let me know what happened. This year will be celebrating 52 years in business. Not sure of the situation but we do not do that.

G
Review №33

Nicest people to deal with . They are the last few that know what they are doing. Honest, fair priced and professional.

Ro
Review №34

When all of the transmission shops around me were recommending an expensive rebuild AAA-1 actually took the time to give a correct diagnosis of the problem and come up with a cost effective solution to my 02 pathfinders problem. They fixed the car in one day and were super fair and helpful throughout. I 100% recommend AAA-1 for any transmission work.

St
Review №35

An outstanding experience.I had the pleasure of having transmission work completed at AAA-1 Transmissions in June 2018 and am highly complementary of the shop and its owner, Gary. I came across the owner while researching issues being experienced with the transmission in my 2005 BMW X5, Gary having posted a series of “self-help” videos on YouTube specifically addressing my issues with the transmission in my vehicle. After a series of emails and a couple of phone calls with Gary I had a high degree of confidence that I had found the right shop and team to service my vehicle – I could not have been more right. Gary proved to be knowledgeable, honest and diligent in resolving the issues I was experiencing. As a true “car guy” but without the skill, space or time to actually repair my vehicle, I felt Gary proposed and completed the right “one step at a time” approach, returning my X5 to the fun, quick and smooth vehicle it had been before my issues developed all at a cost that I felt was better than fair. Gary even went out of his way to have another shop repair a broken brake line which occurred while I was in route to his shop – outstanding customer service. I drove over 400 miles round trip to both drop off and pick-up including through NYC traffic to get to Gary/AAA-1 Transmission and am happy to have done so. An overall outstanding experience.

gr
Review №36

I found AAA-1 Transmissions last year when I was looking for a good transmission shop to rebuild my transmission. I Emailed Gary and he Told me to come in so he can check my transmission. Gary checked my transmission on a sat when they were not even open. that was kind of him. The rest was history. I had Gary rebuild my tranny and he stands by all the work he does. He contacted me and kept me updated with the rebuild. He also made a youtube video of him taking apart my transmission and showing what was damaged. I live in valley stream but I wish I lived closer because AAA-1 would be my full time mechanic because they do mechanic work also and I recently had some mechanic work done on my car from them.Bill does the mechanic work. They are both very honest and the work they do is great. My transmission have been running great and it has been a year so far since it has been rebuilt.

Ju
Review №37

I have been going to AAA1 for over 15 years. Right from the beginning I have always felt that Gary and Bill only charge me for what is necessary. The dont try to throw in any extra fees or un-needed repairs. If they tell something needs to be fixed, I can trust that it does.

Pe
Review №38

Several shops were unable to diagnose my transmission problem, and these guys nailed it. Excellent service, highly recommended!

M
Review №39

Nice service and honest people but they couldnt help me with my car.

Da
Review №40

I just had a question to ask them about a transmission problem i was having and answered my question and then some. very friendly.

Pa
Review №41

They do all kinds of repairs, not just transmissions. You wont find more honest mechanics on Long Island! I have been a faithful customer since 2000. I was sold when I went for a second opinion. They told me I had a small leak. The first guy told me I needed a tranny. Saved me about $1,300 and didnt even charge me! Had to force them to take $20.

Jo
Review №42

Excellent honest mechanic and I am very hard on maintenance.

Je
Review №43

The best customer service that Ive gotten on any businesses. I will take my car there from now on.

Am
Review №44

Gary is very nice guy he always help

Al
Review №45

Best transmission shop in ny check it out :)

Fr
Review №46

Repair 3 my car reasonably

Ro
Review №47

Nice work

Information
6 Photos
47 Comments
4.7 Rating
  • Address:66 Hempstead Turnpike, West Hempstead, NY 11552, United States
  • Site:http://aaa1transmissions.com/
  • Phone:+1 516-486-1012
Categories
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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