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Office Depot
3910 University Ave, West Des Moines, IA 50266, United States
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Office Depot
Comments
Rh
Review №1

Huge shout out to Mitch for helping me during my freak out last minute I need copies before 9 am. He was helpful and accommodating. Thanks a million Mitch. You made my day reset by being able to have what I needed to start my day.

Av
Review №2

The employees were super nice to me and kindly explained to me the differences between Windows 8.1, 10 and 11

Mr
Review №3

An employee offered to give me a glizzy while i was looking for a MacBook with windows 8.1 very intense experience, highly recommend

Jo
Review №4

Had an emergency printer buying situation and the employees exceeded expectations. Katie supplied an area to set up my printer and I left with the confidence to go right back to work. Thanks

Ma
Review №5

I love going to Office Depot. Because the employees there are real helpful and they are very knowledgeable on the products that they carry there. Most of all they are friendly and real helpful. Highly recommend!

ja
Review №6

Wrong product in the box, had to wait in line 3 times to get the product I purchased.

La
Review №7

Wonderful experience! Great customer service from Sam T.

An
Review №8

Like going there but they need to get there hours right on the website it say there open until 9 but got there at 8 and they where close????

Ko
Review №9

Definitely enjoyed going here to look at laptops and desktop computers. My partner and I both picked up a computer for each of us. The staff were friendly and helped us right away and answered our questions. I definitely enjoyed looking around this store because they have a different environment than some of the others in town. I will be back soon to get some more stuff I am sure!

Th
Review №10

Went to buy some tax forms there. The employees were very helpful in helping me find them. They even asked if I needed any help while I was just looking around. Thats very rare for me these days even in a big store with tons of employees. They did not know exactly what the difference in the tax forms packages were, but went out of there way to find out for me. I dont blame them. I dont think anyone in this country understands tax forms anyway, why should we expect them? Great experience though and I do believe I received the correct package of forms. This store carries a ton of products. Please be patient with these guys.

An
Review №11

Very must effective when it comes to customers services.

Kr
Review №12

Their printing department rocks! Jeff went way above and beyond to help he hit an unexpected deadline today. This was my third experience there, and each one has been fantastic. I price shop 3-4 other places each time, and they have always been the least expensive. The employees seem to really care about the quality of the work, and it definitely shows.

Ak
Review №13

Very friendly and helpful staff. The staff are willing to go the extra mile and help you find what you are looking for. Or they will help you find the best product to match your needs, if you are unsure if what you want is what you need.

Le
Review №14

I had to drop off a FedEx package. This place is convenient because you dont have to drive downtown. Also, Im addicted to office supplies. So I didnt make it out the door empty handed. :)

Le
Review №15

I had to ask twice to get some help with getting a file cabinet. Nobody ever showed up after asking twice. I just left. The customer service at this store has gone downhill in the past year, for the most part it’s obsolete and extremely slow if you can ever get any help.

Ja
Review №16

I was asked many many many times if I needed help. (Which is usually good) . Service was slow but friendly and helpful. They are definitely high on the price side...but what do you expect. Ill shop there again.

Ke
Review №17

Friendly, Knowledgeable & Focused: had several projects to do-Emerald did excellent photo & cutting, Kory helped get correct/efficient memory storage devices, and Nick was helping my timeliness/getting my OD electronic coupon working.

Jo
Review №18

Helpful. Resume Printed on short notice. Adjusted the lines for correct formatting. Stephen a big help. Called ahead and was able to pick it up. Prompt when answering the phone.

La
Review №19

Man I love this place. They always have great stuff on clearance.

Ry
Review №20

Went here to grab pens and the gentleman that checked me out was completely rude. Had a blonde mop top with some colors in it. I was using my Samsung pay on my watch and it didnt work twice. I could tell he was getting frustrated however I could see on his computer screen it was just a simple glitch. I explained I didnt want charged 3 times but went through with the transaction anyway. I checked acct as I was leaving and told the gentleman it was weird because i was charged 3 times but 2 of them were immediately re deposited. Trying to let him know it wasnt my fault. He didnt say a word. I said, thank you! As I walked out and he just stared me down. I guess office depot employees are tough now. Last time I go there.

Al
Review №21

Poor service, waited to long to print just 1 simple file, problematic computer and printer. Inconvenient place to go to when youre in a hurry.

Sa
Review №22

Wonderful employees. Always ready to help!

Ch
Review №23

Waited 12 minutes at the cash register. There were 5 other employees stocking shelves. One finally came up to help but the third register was never used. Five groups in line. This is not the first time this has been the case. They need a self checkout.

At
Review №24

Office Depot always has what I need in stock, & the staff is very helpful & friendly.

Ji
Review №25

Good variety of products. Always find what I need.

Kr
Review №26

The store manager ( Brian) was great to work with. Thanks for your help with the GC.

Ad
Review №27

Great customer service and great prices!

Je
Review №28

Nice place to go of you need a resume printed. That way you dont need to buy all the fancy paper!

Br
Review №29

Friendly service, decent selection of items on hand

Th
Review №30

Good place to buy craft things

Mi
Review №31

The store manager was very helpful!! She had a nice professional appearance and acted that way!!!!!

Te
Review №32

Usually have what I need in stock. OK location but it is a tight parking lot.

Ma
Review №33

Lackluster, ordinary, not friendly feeling. Store seems disorganized and blah.

Ad
Review №34

Good store layout and the staff is normally ready to help

St
Review №35

Very helpful and knowledgeable staff!!

Au
Review №36

Had nothing I needed, there was no organization, lots of staff, but no help.

Jo
Review №37

Emerald and Mike are very helpful!

Je
Review №38

Worst customer service ever!!!Lady In customer service had no service knowledge how to print a business card. Tried to get assistance and no one offered to help!Can’t even get 100 simple business cards printed at this store.

Mi
Review №39

Had what I needed. Store dirty.

Mi
Review №40

Pretty decent computer stuff

De
Review №41

Clean, neat, friendly helpful staff

Ku
Review №42

Great store, and place to work.

Er
Review №43

Always helpful and friendly staff

An
Review №44

Good prices great products

Ja
Review №45

Excellent customer service from the cashier

Cr
Review №46

Very helpful and courteous.

Er
Review №47

A bit slow on the service side - online order got screwed up, which is why i even went to the store.

Ch
Review №48

Great customer service!!

ke
Review №49

Great customer service!

Jo
Review №50

Good office store

Ma
Review №51

Good selection and prices.

Va
Review №52

Well organized store.

AL
Review №53

Great selection!

Ge
Review №54

Was very slow

Ch
Review №55

Staff helpful

St
Review №56

Office store - not much service

Ja
Review №57

Very good

Je
Review №58

,.......

Le
Review №59

Excellent atention.

Information
20 Photos
59 Comments
4.2 Rating
  • Address:3910 University Ave, West Des Moines, IA 50266, United States
  • Site:https://officedepot.com/storelocator/ia/west-des-moines/office-depot-2335/?utm_source=google&utm_medium=organic&utm_campaign=gmb_2335_website_retail
  • Phone:+1 515-223-8757
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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