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Edible Arrangements
2020 Grand Ave Suite 600, West Des Moines, IA 50265, United States
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Edible Arrangements

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Ka
Review №1

Great customer service! Quick response time, attentive staff! So refreshing to work with a business who pays attention to what they are doing and who wants to do right by the customer. Happy Customer! Happy Recipient of yummy treats! Thank you for a wonderful experience!

wa
Review №2

Kathy B. made my whole experience with Edible Arrangements absolutely amazing! I called from across the country to send condolences in the form of an edible treat for my niece who had just lost her best friend in a car accident. Kathy knew of the accident and we talked about how the whole community had grown together and spread love to each other in this hard time. We had a good talk and maybe some tears and Kathy showed me the love and empathy that people have for strangers and each other in Iowa!

Ro
Review №3

Ordered arrangements for upcoming Administrative professionals day-Sally handled it all swimmingly! Way to go! Loved doing business with them and will definitely use them again for Oral Surgeons, PC!!!

Ke
Review №4

Very helpful employees. Something four every one. Best of all, its all great.

Ru
Review №5

These folks are fantastic, greatly appreciate the social distance delivery and they even followed up to make sure the delivery was received - thanks so much!

Je
Review №6

Owner is amazingly kind. I needed a sympathy bouquet and just walked in to see what they had. She used one she had ready and added more of what I wanted to it. I will be back more often for sure. Exceptional customer service!!

Br
Review №7

Very great experience and service. Gave short notice and was ready before we made it there. Would definitely go back again.

Al
Review №8

Ordered this for my boyfriend to be delivered while I was on vacation. It arrived on time and he loved it!! The pictures I received were amazing as well! Would definitely order from here again!

Mi
Review №9

Had to have an order adjusted at last minute. Sally helped me make the necessary adjustments quickly. Not local to this area and couldnt answer some of her questions and she did the research on her own to ensure my delivery was able to be made.

Co
Review №10

Came in about 40 minutes til close (yay pregnancy cravings) and worked with an amazing woman. She wasn’t upset that she had to do a fresh order and was extremely helpful and understanding! She had a great positive attitude and was so friendly. I’ll for sure go back there anytime I need something from edible arrangements!

JJ
Review №11

Maggie and the staff here were very helpful in assisting with a, Get Well surprise for my girlfriend including a 12ct assorted chocolate edibles and some balloons but I had given the wrong address; They kindly accepted a re-route to the right location, and said that everything would be taken care of. I wanted to throw in a delivery fee or a tip even though it was waved away. Thank you for everything and for making her smile last longer for years to come.

me
Review №12

I won a gift certificate in a bingo event over the summer. It expired today. The employee working was super helpful and able to create a gift box in under 15 minutes without calling ahead. I would definitely recommend this place to others.

La
Review №13

I had the pleasure of ordering from Edible Arrangements for my granddaughter 14th birthday. She was so surprised and loved all her fruit. Superb service!

De
Review №14

This place patiently waited for my arrival to deliver my special BIRTHDAY Gift. The first time in my life receiving something like this brought more happiness to my Birthday. Love my edibles 😍😘. Loving and kind hearted service was delivered to my door. Happy Birthday to me.

Sa
Review №15

The customer service at the Des Moines Edible Arrangements location is incredible! The fruit is extremely fresh, and the arrangements are always beautiful!

L
Review №16

I ordered a bouquet of dipped strawberries for my dentist office as a thank you. It was excellent and delicious.

Be
Review №17

Very sad with the lack of attention to my purchase. I called earlier in the day to reserve an order of ALL CHOCOLATE DIPPED fruit - very specifically reiterated this and they said they would have it, no problem. Before leaving (the commute was 20 minutes) I asked to confirm if they had my order to which they replied it did. When I showed up I paid the money and they brought out an order that had only chocolate covered strawberries, I politely reminded them that mine was supposed to be all chocolate. They took it to the back and made me wait five minutes, only to come back out and tell me they couldnt do anything and I could come back the day after Valentines day if I wanted all chocolate. This is the second time theyve messed up my order, will not be returning.

Ke
Review №18

Great customer service!! Overly helpful

Ka
Review №19

They tell you buy three get one free. They neglect to tell you that you will get a code that will expire and that it is for the cheapest box they offer.

Ke
Review №20

Great ideas for unique ways

Ch
Review №21

Called the store after being on website and was told they didnt have time to take an arrangement 2 blocks down the street, then hung up on me.. poor customer service in my opinion

Pa
Review №22

Excellent service

Wi
Review №23

Looking for chocolates ... this is the place

Information
6 Photos
23 Comments
4.3 Rating
  • Address:2020 Grand Ave Suite 600, West Des Moines, IA 50265, United States
  • Site:https://ediblearrangements.com/stores/2020-grand-ave-west-des-moines-ia-50265
  • Phone:+1 515-222-9711
Categories
  • Chocolate shop
  • Caterer
  • Gift shop
  • Dessert shop
  • Florist
  • Gift basket store
  • Juice shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:8AM–12PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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