Very knowledgeable and friendly service counter employees. Service was timely and efficient. Honest and trustworthy. Did not perform unneeded services. The only things that was not complete was the reset of the maintenance codes on the dashboard. Which Essentially was a easy fix. Overall very satisfied.

1st time customer and had to have my battery replaced asap. They were SO accommodating…was going to take a little bit of time so they shuttled me back home and then they delivered my car back to me. Great experience and will be using them again for all of my maintenance needs!

Very accommodating and helpful staff. I’ve been going here since I started routine maintenance on my new Honda almost 2 years ago. Never been disappointed. 10/10

I had a great experience at Morrie’s West Bend Honda. I have a Pilot that was having infotainment system trouble and needed some connectors changed and some software updates run. I appreciated the timely updates and steady communication from Morrie’s, as well as the update video I was sent of my car! I will definitely return to this Honda dealer in the future.

Gus was my advisor, and he was helpful and knowledgeable. When going over what was going on with my car the Service manager..james?...was helpful to the advisor.Gus went into the shop and brought out a technician to answer my questions...I think his name was Ben?...either way the technician was helpful, kind and patient with my silly questions.Definitely happy they are down the road from me!!

This was my first visit and I was pleasantly surprised. I usually go to a different Honda dealership for service, but Morrie’s is closer. I really enjoyed the waiting area and best of all I didn’t feel pressured to have additional maintenance done. They did an inspection of my vehicle and the best part is they sent me a video showing me. My service advisor was Steve and I enjoyed working with him. I will definitely be back!

Professional staff - flexible and timely, prompt service. So efficient!

Service for a recall on an 11 year old Honda. Was treated as if I was a high end paying customer. Service department employees were professional and friendly and helpful!

They were very professional and friendly. They were thorough with checking everything on my vehicle. They also printed out the inspection checkist and explained it simply for me.

I came to have 4 tires put on my car and to check my defroster. I took their shuttle back home which was very convenient. Taking me home and back to get my car. Both shuttle drivers were extremely nice! While I was home waiting for my can to be finished, I received a video txt message from the technician showing me exactly what they completed on my car! That was a unique addition to my service experience!! Shortly after the video txt, the shuttle came and brought me back to Morrie’s. I had a wonderful experience, everything went very smoothly.

Service was very good, the service department was extremely helpful, friendly and knowledgeable. Gus also advised a tire rotation as part of the service. I will definitely have future service done there at Morriss Honda.

Very quick and professional service. Loved the video explanation texted to me when the car was done being serviced. This was my first time at Morrie’s and will be the go-to business for future service needs for my Honda’s.

On line appt easy to make. Upon arrival, immediately interacted with me to verify service. Service completed by promised time. To top it off I received a video of the vehicle inspection. Considering the thoroughness, price of service was extremely competitive.

Very impressed with my service here. Loved that they sent me a video of my car as they went through and explained everything. Informative and friendly.

I was sent 2 recall notices on my vehicle and Morrie’s completed both repairs along with a complete vehicle health check which gives me the security of knowing that I am driving a safe and efficient vehicle, even on the long trips this summer. Fast and efficient service.

From start to finish everything went great! Gus and Steve were professional, well informed, and prompt. Would absolutely recommend!

Was our first time taking our Honda to Morries Honda in West Bend, and we were impressed! Service was great, and they sent us a video of my vehicle and their inspection of it, along with recommendations. Was so helpful to see what they were talking about right on the video of my own vehicle. They have a great system for just accepting or rejecting the recommendations right from your phone. Very easy! An all-around great experience and I would highly recommend Morries Honda in West Bend!

Super impressed with the whole process - beautiful facility with a level of quality and professionalism I appreciate. I highly recommend the service department at this Honda Dealership!

They were able to work on my car when I showed up without an appointment, with a wheel issue. It was diagnosed and corrected in a reasonable amount of time, considering it was being squeezed in between those with appointments. Clear communication and no upsell. Washed my car too!

Warranty on windhield, cowl had a gap. They were very courteous and quick.

I had a recall for a 2013 Honda I purchased. The dealership had to fix something with the airbags. They were friendly, and helpful.

They were exemplary! They were very cooperative and saved us a lot of money. They provided us a great loaner car. Would recommend to anyone.They get 5 gold stars!

I was able to get in it quickly when service engine light came on and they found the problem very quickly. They sent a video showing them going over everything on my vehicle, which I found very informative and helpful. It proved to me that it was done. I was able to approve services online and everything was done very timely for what had to be done. All staff were very friendly and helpful.

Video of repairs was excellent. No pressure from a service person. They made recommendations but I could choose what to fix. TV

Morris’s Honda is the best. Everyone is so kind and welcoming. The dealership is beautiful and when I had my oil changed they sent me a video of the complete car inspection and explained everything they were showing me. They are truly awesome!!!

Showing how bad the oil was and if it was low in the next video. Great job overall!

Ryan is an AWESOME amazing woman! The night before our purchase she contacted me about my inquiry on PerkSpot! I did think it was a man at first! I knew better being a Domestic violence programing facilitator! Ryan was very insightful and helpful! We needed a car! We knew what we wanted our choices were down to two models!The 2018 Nissan Pathfinder and the 2019 Honda CRV. The 2008 Acura was built to last but we were putting too much money into the car! Covid reduced us to 1 car but we wanted something reliable but easy on our budget!Ryan and Morries Honda crew held us hostage! LolThey made us feel comfortable with our first major purchase as a married couple! We made the decision to purchase and ended up with a 2021 CRV! The turning point was the conversation with her Manager who accomplished the job of being able to put my spouse at ease on the Acura!Thank you Ryan and Morries Honda of West Bend!

Good service. Well satisfied.

Was pleased with the ease of scheduling appointments and the job was done well.

I had my first oil change and tire rotation. I think it’s nice that I could watch the video and see that the work was done. Just hope that’s not an added expense. Getting work done at the dealership is usually more costly, and I hope I don’t try to get talked into other things that really don’t need to get done. (Like the dealership I had across the highway.)I’ve been told my car will tell me what needs to be done by the different codes, and don’t get talked into other things. Thank you for being so nice during this service.

I absolutely loved the people at this location! Very knowledgeable and helpful. I also really love how they send a detailed video during and after your visit regarding your car. I will recommend this place to everyone.

Thank you Morries Honda for the great professional and superior service department.James Hardin was very informative and knowledgeable from the beginning to the end of service repair.Special Thank you to Alex Hess. He is thoroughly precise on all of the cars he works on. He is compassionate to get the customer satisfied and the job done right every time!!Both James and Alex are extremely valuable assets to your company.I was also blown away by the State of the Art Honda Dealership that you have built.I will return! Thank you!

Vary friendly service and professional. They have a vary good area to wait while your car is being serviced along with snacks an beverages.

They set the bar quite high. Ive never had an experience as great as this with auto repair. The entire team is top notch. James is the man! The master technician amazing. Even the young lady who got the car for me was stellar. Thank you all.

When they are done repairing my car which is usually very good I always get my car washed thats always nice. And the concierge service is always a plus. Good job guys 😁

Ive had really good experiences when dealing with everyone from Morries West Bend, from the sales floor to financing to service.

They were very helpful, fast, efficient, thorough, and kind. Ive had bad experiences with other places messing with my car, lying about what needs to be done, and selling service after service and even had a place hold my car from me for hours. This place was NOTHING like that! Thank you for the great service. I will be back.

We’ve taken our vehicle to Morrie’s for every service and maintenance need since it opened and every time we’ve been genuinely impressed with the professional customer service, quality work, and fair prices. The customer service manager, James, is the absolute best and his care and commitment keeps us coming back again and again!

Loved the video of my car issues sent before any work was done. Frustrated though that I was quoted incorrectly for the engine tune-up which was to include timing belt and spark plugs.

Great customer service. The service advisors were great to interact with. Thank you for the good customer service.

Very thorough and professional. They send a video of what needs to be addressed and what looks good on the vehicle. Great communication throughout the entire experience.

Dropped off my car, was quickly checked in, then later received a text saying it was ready, then I came back and it was good to go.

I definitely like the video the mechanic takes explaining how everything under the hood and car looks.

The staff went over and above to bring me the best possible service. I was beyond impressed and thankful that James went the extra mile. Courtesy and kindness is a choice and Im blessed to have found a dealership I can trust.

Great service department. They are very friendly and answer any questions you have so you can understand what they mean. They also show you what they are looking at on your car with a video and don’t make you have services done you don’t need. James is an excellent service advisor!😊

Always experience great service here. The service and parts department are always very knowledgeable and helpful.

I had great experiences with the whole dealership in general. Sales and financing when I purchased my car to the service department when I brought my vehicle in when I had a error message come up.

My service went very smoothly and they did a great job of taking care of me and my car.

Excellent service, shuttle, prompt, friendly and very clean shop. I love the video summary of what was done and sent to me. I’d recommend Morries to anyone with Honda service needs.

Great service and friendly people. Great to have a Honda dealership in West Bend!

Top notch and great waiting area.

I chose Morries Honda in West Bend strictly on the excellent reviews I found online. From start to finish it was the easiest and most pleasing auto repair experience I have ever had. I dropped my vehicle after hours, so I didnt have direct, personal contact. But the service advisor (James) did a good job of understanding my issues and did an excellent job of communication via text, email and phone. I was especially impressed with the walk around video from the mechanic that addressed the issues I brought it in for, along with pointing out some other concerns. They were quick, attentive, and thorough. I worked in the auto repair business for 20 years, so I know its not always easy to stay on top of keeping a customer informed, offering other services without being overbearing, and conveying that you have the customers best interest in mind. Morries did all of this with excellence. Well done to all!

Very professional. Great waiting area.

I had my 2017 Honda Pilot serviced there and I must say I was really impressed by the service department. Very professional and prompt. Kept me informed of the vehicle progress and even saw a video of my car and all the mechanicals underneath when it was on the rack. No questions about what was wrong or not wrong with the car could clearly see no issues from the video and exactly what the issue was and what the solution was. Asked if I wanted to resolve the issue or not. Great customer service and great service. Also needed a part and the parts department came through with getting the part and getting it installed while I was having the other services performed. Would highly recommend the service department to anyone! Morrie’s Honda in West Bend is the best!!!!

Awesome service...first time user...now my go to place

I was very impressed by Morries. Due to the pandemic, they offered free pickup and delivery, and both drivers were masked and very courteous. The service manager offered various options for keeping in touch (text, phone, email; I chose text) and was very responsive. I was sent a video of the mechanics inspection, and he talked me through everything he checked and his recommendations. I was texted a quote that I was able to fill out online. I paid over the phone and got my paperwork from the delivery driver. The car runs better than it has in a while, and it was a relief to be able to get it serviced during the pandemic without feeling I was taking any risks, and they came in a bit under their quote to boot. Thanks, guys!! P.S.: Its also just great to finally have a dedicated Honda shop in West Bend!

My 2010 CRV had never been detailed before. As a parent of two girls and a guy who routinely uses the car to transport yardwaste, I was shocked at how clean it was when i picked it up. It looks brand new!

Our honda fit had a recall notice for a drive shaft and I normally would have driven all the way to Milwaukee to have it services, but was really excited remembering that a new a Honda dealership opened closer in West Bend. I called them and was greeted by the receptionist who helped me schedule a time to bring it in. I recieved reminders via text and was really happy for the drive up drop off. The repair technician checked my vehicle in and told me they would text me when it was done. I received a video of my car being inspected and the technician was very thouroughnin explaining what was needed and when. I recieved a email with the option to add on any services that were recommended.. no pressure. I did add on maintence that was needed and was promptly contacted when it was done. Pick up was fast, I received a detailed report and had a washed car to boot. The staff really took my business seriously and i felt both appreciated and proud to be a part of the Honda family. We will most definetly return for more of our car repair needs and future purchases

Wonderful service all the way around! I had LOTS of issues with my car and the service writer James was able to explain them all to me and help me pick which services were most important. He was very honest about everything and I didn’t feel pushed into doing any unnecessary extra services. Overall, definitely the best service experience I’ve ever had at a dealership! Highly recommend, thanks James!

Susan was great . I needed an oil change with none of the extras . She made it happen . Got me in and out very quickly . Definitely be back .

We recently had our Odyssey serviced at Morries Honda of West Bend. James, our service advisor was fantastic! He was very friendly, polite, courteous and professional! The service bay and service counter area was immaculate and practically spotless. Check in was fast and easy. James explained all the work planned thoroughly and kept in touch via text messages during the maintenance. Our van was due for an A123 service, oil change filters, tire rotation and coolant flush. After checking our service records, James let us know we had already done some of those services at a previous appointment and also that our coolant wasnt due until our next oil change. This saved us close to $200 that we didnt need to spend at this time!!! I feel that some other dealers would have just done the work regardless because thats what the computer said was due. Thank you to Morries and James!

Jeff did a great reviewing my vehicle and thoroughly checked all the components I need to keep my Honda running in tip-top shape!

Very pleased with my experience.Service Bay was clean.Service Writer was polite and friendly.A video of the Service was and sent to me so I could see what recommendations they were making.Service was done on time.Even offered me a car to use for the day at No Charge!

Job was done 30 minutes early for $110 less than the price I was quoted. Can’t beat that. I will use Morrie’s West Bend Honda again.

Great service, friendly and courteous staff. The place is spotless. Use of technology to inform and direct service and questions is - amazing. The inspection video is genius. They are now my dealer of choice.

Very professional and very detailed explanation of what services my car needed. Provided a video to help me understand...which was very helpful. 10/10 would recommend.

I’ve been going to Morrie’s Honda since it opened in West Bend. It’s close location wise for me, and they also have wonderful service. The technicians always send me a vehicle report and overview video to me while the service is being done, and the customer service staff always keep me up to date. They’re always taking care of my car and me as a customer. I won’t take it anywhere else because nothing matches up to them. Thanks for always being so great!

I had just recently bought my a vehicle from from another dealer. Morrie in West Bend was closer to me so my dealer ordered some extra add ons for my vehicle to their dealership for my convenience. Unfortunately, it was not convenient at all. I was told that the appointment would take an hour, I had expressed that I would need to leave by a specific time so the appointment was scheduled earlier enough to accommodate. In the end I was there for 2.5 hours extra unrequested things we done to my vehicle, I missed my next appointment and my time was not valued. When I expressed this kindly, I was treated as the inconvenience. I will not be retuning to this dealer. I will drive further to get respectful service. My time is just as important as my money and business that don’t understand that won’t get either.

Very professional and helpful service. Clean facilities and very hospitable, highly recommend!!

Great place for oil change and I had confidence in the information given about my vehicles performance...they even shared a video of my car via text. Thorough and professional service. Didnt wait long, but amenities are great (and kid friendly). Definitely going back.

Went in for an oil change and tire rotation near the end of the day. Was pleasantly surprised to have a video from the tech sent to my phone detailing the work they were doing and showing me the underbody of my car. It felt very upfront like they were trying to be honest about everything they were doing. The work was done in only about 40 minutes. I got to sit in their incredibly nice, clean, and new waiting room that had complimentary snacks and drinks. I will definitely be returning!

Always very nice. Highly recommend!

I recieved a comprehensive video showing the mechanics working on the vehicle as well as an itemized quote where I could choose which services were authorized. I am extremely pleased with the thoroughness and customer service! It was a great experience and wouldrecommend them to anyone.

Morris’s Honda performed a warranty repair on my Pilot as well as changed my oil. They kept me up to date and informed through the process.

James was AMAZING! Professional, courteous and prompt! I could not be more pleased with the service I received. They will get my future service work and will the first place I go when I need a new vehicle.

I was very happy with the service I received. I was expecting a small service charge to check out my issue, even that it could of been under warranty. I wasnt charged a penny, and was satisfied with the diagnosis. I was a store manager for Firestone for 30+ years, and I know what it takes for good customer service. They exceeded my expectations.

Nate in Service was awesome. Went out of his way to communicate the issues with my car and called a third-party lease company for me to get some payment details hammered out.

Welcoming staff and very thorough. Contactless as they vidro record your car during maintenance check-up. Highly recommend.

This was my first time bringing my car here, and I will definitely be back. Service was very easy to schedule. I had a recalled part on my vehicle that needed to be taken care of, and some other miscellaneous things. They sent me a video of a full diagnostic walk through being done on my car, with explanations of a few things I wasnt aware of, and possible things to look out for in the future.When I picked up the vehicle, they gave me a little packet to go along with the things they mentioned in the video, with a parts break down of what it would cost to fix everything indivually. Ive never had a dealership that was so transparent with me as a customer, and I really appreciated the experience. I felt like I was being taken care of, instead of taken advantage of. 10/10 and will be returning for future service needs.

The people here went above and beyond what I have ever experienced at a car service company. They took a video to let me see what was wrong with my vehicle and kept me in the loop on everything. This place should be the mold for other companies to follow.

Service was exceptional. Problems discovered during service work were promptly discussed with customer and corrected. Video showing service work performed on vehicle was texted to customer. This has never been done before in 40 years of dealerservice work and was greatly appreciated.

All work was presented and prioritized in a transparent manner via text and telephone. I am pleased with the service I received.

I brought in my locked Honda to get unlocked. Guy told me the keys were 450 originally, said it was an error when I said I was gonna have to figure out a cheaper way. Ended up ordering keys online to cut costs. When my vehicle was returned to me the stereo didnt work anymore. I need a code that would be in my service manual, but I got my vehicle used so I dont have it. I have called them four times and they only called back once and never left a message.

Ive been in twice now for the tire pressure indicator on our 2019 Honda Civic Hatchback. The tire pressure was off in the tires because of a long drive and temperature change, and kept setting off the tire pressure light. The first time Service Department James checked our pressure and reset the indicator. Couple days later it came back on, but they had us back in the shop and checking it out within the hour. It was really cool because they sent us a video of the inspection and such! Ive never had that from a dealership before. Tire checks are free, so we left without having to pay a penny. Plus they have a number where you can text the service guys instead of having to call in and go through the prompts. James was the guy I was given both times, and he is top notch. I will definately be requesting him again! Such an awesome guy....sweet, honest, and to the point. Love it.

Was driving by and saw there was a new dealership in West Bend and decided to stop in for an oil change on my 2014 Cherokee. They got me in right away and even washed my car. Loved the video they sent me letting me know how my car was doing. Will be back in the further to deal with James in service. What a wonderful place to do business. Thumbs up😍😍😍😍

They sent me a thorough video explaining the inspection of the vehicle when I was in the waiting room and explained what was needed and why. Also gave me a quote that was spot on and the end price was just a touch lower which is always nice. Very sharp place and personnel, definitely would recommend!

This was the first time taking my Honda CRV to this Honda dealership. Everything went very smooth and the staff was very friendly.

James, who helped me at the service center, was friendly, helpful, and professional. Great service. And they took my Car Care Coupon book even though i bought my car at a different dealership, which makes it much easier and more convenient to get my car serviced. Thanks guys!

Morriss has been fantastic dealership to work with! Their service department has been great to work with, very considerate, and easy to work with. They also have high quality workmanship and have competitive prices. This is a place you can trust and you will not be taken advantage of like at Russ Darrow.

Loved the video that was texted to me with my service technician showing me what he had found!

One of the best service experiences I have ever had. Easy, professional and fast. Great waiting area and excellent communication on my vehicle. I would leave 20-Stars if I could on this review.

Very fast

Really communicative and friendly. Easy to book appointments and efficient customer service. Beautiful new facility.

I had two issues concerning my vehicle, both issues were addressed and rectified/discussed. I appreciate James in Morries service department, he is kind, knowledgeable and made sure my concerns were met. I got my vehicle in the same day I called to discuss my concerns. I was also given a rental vehicle which made my life alot less stressful. Thank you Morries for taking care of your customers!

Love the video display. Toy room for kids was epic. Snack selection great. Great service for vehicle.

Great experience overall. Friendly staff, timely service. The video of my car was the best!

Prompt, friendly, informative, honest service. I especially appreciate their video review of the car and the explanation that accompanies it. Glad they are in West Bend.

Everyone there is always super nice. I always receive great service!

I took my odyssey for a recall notice. Everyone was very nice and accommodating. The facilities were clean and orderly. I was nervous going to a new dealership for service as I’ve only ever used one in Oshkosh with exceptional service, and I was pleasantly surprised at the level of communication Morrie’s WB employees provided. I look forward to using this service center again.

I am very pleased with service provided with Morrie’s. They are very professional and trustworthy.