This place is an absolute joke. I took my Hyundai Sonata in yesterday for an oil change, get me car back, and my driver side window button is absolutely broken. Ive had 0 issues with my car, and my window button was PERFECTLY FINE when I dropped my car off. So I call them, only to receive attitude from Laurie. As if she has any reason to have an attitude when its MY CAR that got damaged. So then I get Colton (manager) on the phone and all he tells me is hell review the footage but doesnt know if they can help.Save your time, money and energy and NEVER take your car here. These people are clueless and classless.

I was scheduling an oil change and asked if they could look at my tires because my losing pressure detection light came on. I filled all 4 tires and checked psi next day no change...just wanted a second look to make sure there wasnt a nail or something. He said he would have to charge me for four flat tires since I didnt know which to check. I realize I would pay for their time but 4 flat tires come on...

Customer service was awesome, I was in by 7:50a.m. dropped my car off and was able to pick it up by my lunch break. I will be using again.

Kristina in auto .was great help

IF I COULD GIVE THEM NEGATIVE STARS I WOULD.Dont bother using the Wentzville Wal Mart Auto Care.THEY DONT CAREMy mother had to get a tow truck to jump her while in the front parking lot of the Wentzville Wal Mart. She got it around to auto before it died.. right out side the bay doors. She was told they cant jump the car to bring it into the shop for they cant work out side the bay doors.Its a Wal Mart battery.Funny all other Wal Marts I know will send a tech out to the front parking lot to jump a customer.. Yet this one wouldnt do it out side their bay doors.So I had to leave early from my job, to do their job

It was brought to my attention by my mechanic that my battery was leaking acid, which also explained the foul smell inside my cabin. This is the $120 battery that is supposed to carry a 3 year replacement warranty. I was told by the Assistant Manager, John, that this is normal for a battery and that as long as it was holding a charge, they would not replace it. I recommend purchasing a battery from someone that will honor their warranty without hassle.

First of all, my fault for going back here in the first place. I was the only vehicle there when I got in. Asked how long for an oil change and tire rotation. They said there is no wait. Like I said, I was the only one there.I waited... and waited.... and waited.... 2 hours later they finally come back with the keys only to tell me that they could not rotate the tires because the lugnuts were damaged. Guess who rotated the tires last time. This place.Staff is rude as can be and stand around and talk about the customers while they are standing right there.Its not a fluke that majority of the reviews say the same thing. Enormous wait, rude staff, obstinence when trying to get anything covered under warranty.What an absolute joke.

They have the best Service Techs in the area. This Walmart does a lot of business and stays full all day. The Techs will take care of your vehicle. They are Hiring at this location as well.

Staff are generally rude. Understaffed to the point they generally start refusing new business 3 or 4 hours before close. And just try to call and speak to a manager! Insanely long for them to just answer the phone. Rarely any management from Automotive available. Store management tries to help, but (understandably) doesnt know how.

Would have given minus star if I could, waited to hrs for them to tell me they couldnt fix my tire. They said leave the rim theyll put new one on and call next day to install. New one arrived, went in and waited two hrs again for for them to mount and install. Next morning tire flat took it back and waited two more hrs them to tell me they didnt tighten the valve stem. Azzholes have zero regard for customer time

DO NOT GO HERE FOR YOUR OIL CHANGE! I got my oil changed 2/26/19 (waited almost 2 hours at that). On Saturday 3/23/19 my car stalled out and wouldn’t run properly. We luckily got it home. After multiple trial and errors of trying to figure out what was going on and what was wrong with my car, we checked the oil to find it ALMOST EMPTY AND CHARCOAL BLACK and I know there were no leaks (I would see it on my garage floor).. I’m no expert but I know I didn’t run that much oil in a month. The oil was never changed and I paid for a service that was never done!!

Usually a long wait time because they’re always busy, but they’re good about getting you done at a fair price.

I tried calling before I got up there but no answer. I get up there at 5pm they close at 7 and was turned down service because they were understaffed with 4 people. 3 of them working on cars, one at the counter with one going home in 45 minutes and 4 cars. The whole time I was at the desk the phone rang and the person at the counter ignored the phone multiple times and didnt answer once. Had someone answered the phone when I called could have saved me a trip and time I could have used going somewhere else to get tires. I tried calling the next morning at open and still no answer. Went to the shop to get tires and waited 3 hours listening to the phone ring and watching the guys in the shop snack and work on cars for people that were there after me.

Wal-Mart is where I always buy tires. Their prices are the best. But the service can be a little shoddy at times.

We have tried 4 times in a week to get the oil changed and tires rotated. Each time they have told us it would be 3 to 4 hours. We have waited over 3 hours each time and all they say is they are short staffed. They just need to say they dont want any business. Never again.

This is the worst location ever! EVERY SINGLE time Ive come to have service theres a ridiculous wait time! Horrible!!!!

2.5 hours for oil change and tire rotation...never again!!!!

They answered all my questions

Horrible, I waited for an HR and a half to have a battery swapped out. After I was told I was next. Took the man 25 minutes to swap it.

I went in for an oil change. The employees were rude and disrespectful and it took TWO HOURS!!! For an oil change! I would go anywhere else except for here.

Great