My Son recently had an accident. Tom Shockey towed the vehicle. I wanted him to drop it off at my house clearly told him I could not pay storage charges as I did not know how long it was going to take to get fix. Well he said he wasnt going to charge me for storage. Now he turns around and charges my insurance company 3300 hundred dollars. I will never ever do business with this person again. Just letting people know.

Quick competitive price on a new windshield, can get it in by Wednesday. Thank you Tom Shockey Collision.

Excellent Service Id Recommend this place too for your Towing and Auto Body Shop.

Tom and his grew always do everything they can to make sure you are happy with the service. I feel very confident when I take my vehicle there Im getting the best possible service and price. The ladies in the office are so nice and do there job making sure you understand all there is to do to get the job done.

Used him twice,wouldnt go to any other shop.

I had a great experience with Tom Shockey. They were able to fit my needs in in a short time frame and exceeded my expectations!

My car was in an accident. Tom Shockey was well known in the area and was highly recommended. The work they do is guaranteed. I am totally satisfied with the results. Also good customer service. It took a little longer than originally stated but it was explained why. A job well done. I would definitely recommend.

Friendly, good price. Was very easy to work with and arrange a tow for my car. Hauled my car from Mercersburg to Waynesboro for me for a very good price.

Over the years we have used the services of Tom Shockey, simply put this is the most honest, ethical, and professional team I have ever used (& obviously why its a no-brainer if we need this type of support). MOST Importantly, a team must have a Leader who possess these same attributes or it doesnt work. That is exactly who Tom Shockey is in our opinion.

I had my Kia there to have the rubber seal around the windshield replaced. The staff was very friendly. I dropped my car off in the morning and it was ready by lunchtime. They did a great job and the price was very reasonable. I would definitely recommend them!

Friendly and helpful.

Quick, reliable towing service. When I went to retrieve personal effects from my vehicle I found it was safely locked away in a fenced area with an automated door. The staff on hand immediately let me get in to get what I needed. Nice work.

Great place to take your vehicle. Great, friendly staff, quick estimates !

Great shop, fair prices. Staff is always courteous and helpful. They have loaner cars available while you’re car is being worked on l. They handle everything with insurance for any kind of insurance related issues. Highly recommended in the area.

These guys are rip off artists. I had an accident that required a tow by the police. They called Tom Shocky. It was less than 3 miles from their shop. My bill was$250 towing$85 to clean up the scene (they didnt clean it, I did)$50 per day storage...$4000 to fix the car (I opted to not get it fixed) so decided if I signed my title over they would ONLY CHARGE ME A TOTAL OF $500. They got my $500, and the title. Fixed the car and sold it for $8000. You will NEVER another dime from me or anyone I get the chance to tell about this place. Shame on TOM SHOCKEY!!! PLEASE STAY AWAY FROM THESE CROOKS!!!!

Nothing short of amazing. Everyone I spoke with was professional and stood by their word. If you need any body work done at all, please do not hesitate to call their shop as they have my vehicle looking just like it rolled off of the showroom floor.

Michelle and Randy both explained what was needed and car was finished ahead of expected time and looks better than expected

Good placeGood workmanship

I have recently had to have my vehicle into Tom Shockey Collision for two repairs, the work was great! If I had any issue, Tom worked with me to get it fixed. They worked around my schedule, secured me a loaner car and took care of everything. Michelle is always such a big help!! I love their customer service and would highly recommend them to anyone no matter how big or small the job is. Stay local and the personal service is without compare. Thank you Tom and crew, again!

Everybody at this shop is there to ensure that you, as the customer, have the best possible experience.They have repaired our vehicles twice before, and each time Tom and his crew go above and beyond to demonstrate the upmost in business integrity. They are transparent, consistent, and go the extra mile to take care of you. They really care and show it in the way they treat you. This last time we had made plans to leave town (to visit family before Christmas) and they had our car ready for us so we could still keep our schedule!I cant recommend them enough. If you find yourself in a bad situation, Tom Shockey Collision is a safe port in a storm.

Randy was great in answering my questions and Michelle in the office was great also. The quality of work done to my new car was great. I was very pleased.

Nice people. They got me in quickly for an inspection.

Fixed the body damage on my jeep up very well, using them again to have more work done from where someone else hit me.

They have fixed 3 of my cars they do great work very friendly and randy goes over everything with u and makes sure your happy I will not take my car Any other place

Best in town

Great customer services

November I called Tom Shockey Collision to pick up and repair a bent frame on a Suburban that had been wrecked. It was being worked on by another body shop who recommended their services, as he did not offer frame repair. 12/8/2017 my vehicle was picked up. 1/12/2018 I was notified that the frame was done and asked if I wanted an alignment done and the bumper repaired. I agreed to the alignment but already had a new bumper. At this time we were told it would be done in the next 2 days. 1/17/2018 my fiance and I went in to pay for the frame straightening, alignment, and two $75 charges for pickup and delivery but the vehicle was still not ready. 1/19/2018 I received a phone call stating it would be done and delivered on 1/24. No one showed up or called us that day. 1/29/2018 I called to ask why it wasnt delivered yet and I was told they had staff out sick and it now would be done and delivered on 1/31, but was another no call no show. 2/12/2018 I called asking why I still didnt have my vehicle and was informed the alignment was done, and it would definitely be delivered on 2/13. 2/13/2018 I called at 2:00PM to confirm it was being delivered and was informed the alignment was NOT done, but would be done and delivered on 2/14. 2/14/2018 Shockeys called to inform me the alignment was done but it would not be delivered that day.I went to pick up the vehicle from the shop and was refunded by the front desk for the delivery charge that we had already paid in January. I was very kindly informed of some other mechanical work that may need to be done based on the outcome of the alignment. After getting the vehicle back to the original body shop so the remaining body parts could be attached, the owner of the shop very quickly realized the frame was not straight and was nearly exactly how he had seen it before.2/15/2018 Left message for Tom at Tom Shockey Collision 2/25/2018 I called again, talked to Tom Shockey who stated he would come look at it that day. He never called or showed up. 2/28/2018 I called and they took down a message for Tom. 03/01/2018 Called and left another message I have yet to hear back from anyone in that office regarding this issue and they have made no effort to rectify the situation. Ive since had another shop completely repair the vehicle who also confirmed that the frame was not done properly, therefore making the alignment absolutely useless as well. So much for the best shop in town.

Great people to deal with. They do great work.

Needed immediate service to get car back in service. Tom got us an appointment same day to evaluate and determine what the problem was with the car. After diagnosing the problem parts for a major repair where ordered and job completed next day to make trip on time. Have also had estimates and body repairs in the past that are always timely, efficient and professional. Will continue to use for future needs. THANKS TOM SHOCKEY COLLISION!!

Great place. Treated me great

Excellent service and work on my truck. Highly recommended

Great owners and employees. Does perfect work.

They repaired my vehicle in a very timely manner, cost was as expected, and service was prompt.

I originally had my car fixed after a front collision and they did great work. With progressive I had the choice to go to a dealership or a local auto body shop and I chose the local to support local businesses. After picking up my car I noticed new chips off the paint on my back bumper that i believed were not there when I dropped it off originally. I called them the next day and the gentleman at the front desk said to find some times to bring it in and they will take care of me. I dropped it off on he 12th, got a call the 13th from a woman saying they didnt know what was being done to my car....I explained the situation and she said everyone was on vacation or off that i spoke to so thats why they didnt know what was being done and they someone would call me the following day if there were any issues. I waited a week and called on the 19th to se what was going on with what should just be a quick paint job. No one seemed to know what was actually going on with my car I was placed on holed twice. Actually spoke to Tom Shockey and he said he was reviewing cameras to make sure they were at fault. He said he would call me the following day. I waited till the 23rd because I understand people get busy and watching cameras is a time consuming activity. I spoke to someone who said that Tom was not in and that he would leave him a message. I never received a call from anyone letting me know what was happening and where they were in the process. I eventually just went and picked up my car on the 27th and they happily gave it to me. I dont care that it never got fixed because it was so small but i think their way of doing business with how they communicated to the customer who was without a car for 2 weeks is completely unprofessional. I am a business owner and if a customer claimed one of my associates did damage or something in the same criteria in my restaurant I would put every effort towards finding out what happened and make sure none of my associates were at fault and happily communicate to the customer that I reviewed camera and cant see anything or what I see if not their account of the story. If they did it or not just going to spend my money at a dealership from not on!

Ripped me off paid him 300 and title to my wrecked Acura only to find my belongings stolen from my vehicle an when told about issue got hung up on .

Fast friendly service and good work

Fabulous service and great customer service!!!

Great service!!!! Amazing staff!!!!!

GREAT Service.

Not really nice

Excellent

Hi Tom its Crosby