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P3 Import Autowerks
101 E Swanson Ave, Wasilla, AK 99654, United States
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P3 Import Autowerks
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Ka
Review №1

I contacted P3 to have my 2015 Golf TDIs DSG tuned. My first call went out two months prior to a time where I had to leave Alaska to see family; after being told theyd call me back, I called back around a month later, with the same response. I called once more 2 weeks out from my departure date, once again with no call back. Finally, 2 days out from my departure date, I managed to get a hold of a mechanic who was very understanding of my situation. Not only did they have the (rare) tools needed to have my transmission properly tuned, but they even emphasized the time severity of the situation and was more than happy to hold my vehicle while I was gone in compensation for a lack of a response following up to this time. Knowing the cost of the tune before handing them the vehicle, they gave me a very reasonable price for the work that was done. They even allowed me to pick my car up on Saturday, as I had to drive back up to Fairbanks by the end of the weekend. If only I wasnt stuck up for 2 months before finally getting a hold of a mechanic, this review would have been 5 easy stars.

Fl
Review №2

Very happy with everyone over at P3. Had an issue with my 2017 STi and they helped me diagnose the issue and fix my problems super quickly. Andrea is very professional and helped me through the whole process. If you have a JDM car and you don’t know who to take it to….. the place is P3. That’s where you take it.

Da
Review №3

This is the best repair shop in the Valley, probably the entire State. Andrea is the best Service Advisor I have ever met, and coming from a former Service Advisor that means something. Their Technicians have always performed the highest quality work, they are honest with their recommendations, their shop rate is the lowest I have seen in the area, and they genuinely care about their customers. It is true that they normally schedule out a bit, but in the Automotive world this is a clear indication of the quality of the shop. To all those that gave P3 anything less than 5 stars; You are delusional, you will never find better.

Gr
Review №4

Excellent, what more can I say

Ja
Review №5

They texted me once with no further contact. Repeatedly called and just went to voicemail.Will try them again before I make a final opinion on their service.

Am
Review №6

Great place and great prices!!! Customer service was outstanding!!!

Ka
Review №7

Would love make a visit to this place but I am unable to get the staff to return my call regarding an appointment/quote. How can a business function like this? I have called 4 times over the past 2 weeks and its been 2 days since my last inquiry.

JR
Review №8

Literally the best mechanics/shop in the last frontier. Cant recommend them enough. Honest, great communication, fair pricing, caring. I can go on and on. I will not take my vehicles anywhere else ever again.

Ze
Review №9

So happy to have found P3 they did an engine swap on my Prius. Awesome customer service and great mechanics thank you for being there.

De
Review №10

Friends have all their vehicle maintenance done here for foreign and domestic. They even handle motorhomes. Very satisfied

li
Review №11

Very happy with P3! They didnt treat me like a walking paycheck. They went above and beyond when I needed emergency repairs. They even stayed open late so I could pick up my car after they closed! I will definitely be using P3 Import for future repairs.

Lo
Review №12

Fixed everything Reeds Automotive messed up.

Du
Review №13

Best deal in auto repair, honest repair shops are hard to come by sometimes but these guys have done many repairs for me and i have not once been disapointed, wont take my car anywhere else

D
Review №14

They were friendly and helpful. They took the time to explain so I could understand

Ca
Review №15

Ive had nothing but exceptional service from P3, and the staff is always helpful and ready to answer any and all questions. Theres not many people I would trust to work on my car, but P3 has never given me a reason not to trust them. They do great work and its the only place in Alaska that Ill take my car.

Jo
Review №16

Very impressed with the honesty. I asked for a quote for some work on my car to increase HP. After P3 did the research I was told that they could do it, but didn’t think the cost would be worth the amount of HP I would gain, but the decision was mine to make. Thanks P3 for all the research, and your opinion, so I could make an educated decision.

Na
Review №17

My husband and i brought in our subi and Mr.Seth and his entire staff were great. I really enjoyed my experience here and our subi sounds great. Thank you for your services and staff!

Wi
Review №18

Very helpful people

De
Review №19

Took my BMW there a couple times now. They never try to sell me work I dont need, are friendly, and get the job done in a timely manner at an affordable price. Seems like and honest legit local business that I plan to use from now on.

Sa
Review №20

I was driving through Wasilla when the check engine light went on on my 2009 Jetta. The awesome team at P3 Import got me in right away and went above and beyond excellent customer service. They were quick, efficient, communicated the issues to me, and fixed the problem at a very affordable rate. The team at P3 Import is the best!

Va
Review №21

Had some troubles with my Audi, brought it more than once to p3, overcame obstacles, lots of stress having no vehicles to drive, finally the problem has been found considering the Audi s5 complexed system. one thing I do know is that they are very easy to communicate with and they will Work with you and make it work regardless of the circumstances till the problem is resolved even on short notice when they are completely booked they were able to squeeze me in. Seth and Evan are easy to talk to about any problems you may have with the vehicle and very patient I give them props. Andrea has been a huge help her energy will just put a smile on your face even if you are in a crappy mood. Seems to be running great no issues.

Ja
Review №22

Tuned my car. Super professional. Great friendly helpful staff. Will only be taking my car here from now on.

Pa
Review №23

Great customer service. They will do their best to accommodate you and accomplish what you want done to your car. No pushy salesman tactics, just honest good work and fair prices.

Ia
Review №24

Just picked up my BRZ from the folks at P3. They did a supercharger install and full exhaust. Its taking some adjusting to the new drive, but so far I am beyond satisfied. Since I first heard back from Seth about a month and a half ago after inquiring about my goals for my car, he has been nothing short of helpful and patient with me throughout the entire process. Although it was mostly through email, he would respond promptly and answered all my questions, and most importantly he was honest. He worked with me for weeks until I found the parts I wanted, and at a price that met my budget. Once my parts came in and I dropped off my car they took what could have taken 3-5 days and did it in 2. I highly recommend P3 and their staff to anyone looking to enhance their vehicle. Forgive me for not remembering the name of the other gentleman who did the install, but they all took great care and told me if I needed anything at all or had questions to let them know. Thanks P3!

Jo
Review №25

Excellent service, professional, informative and honest. Ive brought two vehicles to the shop and plan to bring another as the results were very pleasing. Reasonable and reliable in my opinion, Ill be a repeat customer for sure.

jm
Review №26

Brought in my Honda Passport that needed some valve cover gaskets done and from the very beginning they were up front and honest about pricing and having to special order the correct gaskets as well. Once they came in the vehicle was done in one day and as I went to go aquire the vehicle after the work was completed I noticed something was not right with the engine. I communicated with Evan my concern and he said they will get it taken care of 1st thing Saturday morning even tho technically they are not open on Saturday. I received a call from Keith that they found the problem and will actually drop the vehicle off to me at my house. Amazing customer service so far from Keith and Evan. While running a few errands with the vehicle that same day it was dropped off I noticed that the smell of burning oil was worse than before and upon further investigation noticed that one of the valve cover gaskets was not seated fully into its right position. I then proceed to drive back to P3 on a that same Saturday in hopes of catching Keith there but was able to talk with Evan instead. He informed to bring it back Monday so they can make it right. I am happy to report that they did just that on Monday and also went above and beyond to make it right to me. People can make mistakes BUT it is how you handle the situation once the mistake has been realized and P3 handled it very well. Thank you again! You have earned me as a customer with my somewhat rare Honda Passport aka Iszuz Rodeo, lol.

Re
Review №27

Highly recommend this place to anyone looking to get work done on their vehicle. Everyone at p3 is very knowledgeable helpful and friendly, wouldnt take my vehicle to anyone else.

Lu
Review №28

Great people, I took my VW Passat to them for any work I didnt do myself. I have called them with questions, and was always given direct information and advice. Only down side is their great reputation keeps them busy.

Pa
Review №29

Nice folks. Oil change and service reasonable.

Ma
Review №30

Horrible horrible customer service. Will never go back/never recommending this to anyone. The owner Seth is a liar. Will give you a date on when your car will be done then when you ask if its done, he will argue with you about how its not easy to fix cars and it takes time. expect double the time he said. The fat mechanic with the orange beard is also rude. When asked whats been done with the car, he gives you an attitude showing you and doesnt do clean work. This is a shop full of rude douches that do mediocre work, save yourself trouble and take your vehicle somewhere else.

Pa
Review №31

I bought my 2015 WRX with about 12 miles on it and it always felt very uhhhh un-smooth even from the first test drive. As with any auto enthusiast I did research regarding this condition and found that a vast majority of people grab a COBB AP and have it re-flashed thus fixing the problem.The problem here in AK is that COBB doesnt offer OTS maps for the octane-of-fuel we have available, thus making a custom tune a necessity. For two years I debated having it done but talked myself out of it due to warranty concerns (voiding it in specific). I finally bit the bullet @ 61K and grabbed an AP and took it down to P3. The technician was very professional and honest with me regarding my expectations and the cost. He suggested if I had plans to add any other modifications to the vehicle to get them prior as a custom tune can run just under $500. What was nice about this is that it wasnt a pushy up-sell tactic, it was an honest recommendation that would save me money in the long run depending on my plans for my baby. On top of that he let me bring in the parts myself, so I could find the best deal. Being interested in the process of tuning, they even allowed me to hang-out and see how Seth works his Dyno-magic. He might be a cyborg with a USB port on the back of his head or something, because he absolutely changed the way my car performs and drives for the ABSOLUTE BEST.So here we are having gone to stage 2 with the vehicle, and as opposed to what most car modifications do, the tuning made the drive-ability BETTER. Im in absolute awe of how much smoother power delivery is, even at low-rpms. Without getting too technical, the technician that tuned the vehicle also setup the AP for monitoring crucial data so I could keep an eye on it and make sure everything is safe and sound during driving. Seth then suggested a couple of longevity mods that were pretty simple so I installed them myself and he emailed me an update for those modifications for convenience which I then uploaded @ home. I tried to go there and pay them for the extra hassle of remotely fixing my CEL situation (which I created), and they wouldnt take my money saying it was part of the service.TL,DR- Was worried about messing with factory programming, pleasantly surprised that the custom tune and service was a million times better than Subaru of America could ever provide.

Al
Review №32

P3 does amazing work! Only place i would take my car

Sa
Review №33

Straight forward, honest work, great atmosphere, no sweat 👍🏻

M
Review №34

Took my car to their Anchorage location for some minor front end work. Reasonable pricing, knowledgeable staff, good communication.

Ke
Review №35

Cool place needs more room

ra
Review №36

Best shop in Alaska 🙌

ma
Review №37

Best business in wasilla!!!!

da
Review №38

Incredible Staff, Seth is a Super Tuner! They hold it down, P3!

As
Review №39

Great friendly service.

Re
Review №40

Very helpfull

Je
Review №41

Ive used P3 twice now, both times the care and detail of the upgrades and service was beyond expectation. Soon to be a third time.

Mi
Review №42

I had called to set up an appointment and hung up on me.

Sa
Review №43

Great customer service

Ru
Review №44

Went above and beyond

Information
16 Photos
44 Comments
4.7 Rating
  • Address:101 E Swanson Ave, Wasilla, AK 99654, United States
  • Site:http://p3ia.com/
  • Phone:+1 907-355-6655
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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