Exquisite ambiance for dining area both indoor & outdoor seating area. A delicious variety of pastries, coffee & breakfast/brunch items. All freshly made at moderate pricing. Would highly recommend.

This is a quaint Paul’s that offers a variety of food as per usual Paul’s chains - had to leave a review as both workers Elsie and Alexandra were so wonderful in accommodating both my and my boyfriends requests! Such great energy to be around during this time when everyone is so distant. Wish we could tip them!!! Thanks ladies!

It was my favorite bakery to visit in Paris. Imagine my surprise to find that it is exactly the same here in the states. The same wonderful items and quality. I hope that Paul will thrive in the US from “sea to shining sea!”

Paul Patisserie is located in downtown Washington DC in a prime location close to the National Mall. They proudly proclaim their establishment year to be 1889 and their Lamour du pain, the love of bread! They also go head to describe the traditional family methods and fresh ingredients that go into their products. What we ordered did taste fresh and wholesome.Theres ample sitting space indoors and outdoors.They stock a range of sandwiches, croissants, donuts, tarts, macrons and other baked goodies! Very popular during breakfast hours. We ordered omelette with bell peppers and tomatoes along with croissant and pumpkin spice cappuccino. Though a tad slow on deluvery, food was wholesome, tasty and filling. Do try out their coffees as its part of the Paul experience.

The service was good and the quality was great every time I came to this place. Delicious treats and cappuccino.

Located near the Metro Center station, its a good place to stop off for a cup of coffee and freshly baked pastry, breakfast or lunch. Menu includes soups, sandwiches, salads and quiches. Currently payment is credit card only.

A really good French bakery with several locations in the Washington DC area. This is a wonderful place to have a pastry and a hot coffee or cold coffee and sit on the street and watch the world pass by for a few moments. My favorite location is the one next to the Navy Memorial on Pennsylvania Avenue.

I had the strawberry tart and it was delicious. Employees were wearing masks and following health and safety protocol.

With so many chain bakeries and cafes around the area, I decided to stop by this bakery since its always busy when I walk by it. Decided to try their macaron, and it is really tasty! After eating two, you can really feel the amount of sugar used, but worth it. Ill visit again to try something else on their menu. Glad I finally decided to stop by!

$6 for a tiny cup of oatmeal and $2 extra for any milk to fill the 70% of the empty cup?! What a scam! No vegan options. No WiFi. Manager was rude. Employees had difficulty communicating. Please help improve this spot.

Good coffee and omelet. Wasnt the best service though

Always great food, been to a few of their locations... but cashier seemed rude at this location

Small, clean. Food is fresh and good portion size

Its not the same as the ones in UK, the cakes seemed stale however great service and great coffee

Fantastic baked goods. Love them all. Coffee is good, not great. Each location is hit or miss on good or great customer service. Delicious sandwiches too. My go-to place to enjoy a carb

Well, I wouldnt call it fast food. Your meal is typically brought to your table and everything seems expertly prepared. I received an enormous bowl of tomato soup. Smoked salmon sandwich was just ok. On the 3-course deal you can get a great dessert for $1. Go for it.

Beautiful and delicious French dessert and brunch. Go here for a nice quick meal or quality time with friends or date. Lovely interior and cleanliness. Conveniently located by the metro and other stores.

Good place to get European pastries and has a feel like a Parisian Cafe especially in summer when they have outdoor seating. The coffees are good and the service is better than other locations. The fact that it is right next to the Metro exit makes it very convenient as parking there is impossible! Having said that, this place gets very crowded at peak hours so you would want to make sure to plan accordingly.

I look forward to going to PAUL whenever Im in town. Growing up in Europe I spent a lot of time in France and this is the closest I can get to an authentic French cheese and ham sandwich. I highly recommend, havent had anything there that I didnt love.

Their coffee was better than Panera. In a way I cannot say, but PAUL has good quality of running an established coffee business in the DMV. I personally recommend any community with a vacant spot to have a PAUL coffee shop location to fill in the gaps. What I love about going to PAUL is that their coffee is like Starbucks, but more like the way I make coffee at home. So, its always helpful for me to acknowledge the difference of drinking coffee or having a bite from one coffee location to another.

I have never seen poor services as this place. The server rejected to give me a refund and tried hard to give me something else instead of the refund. I insisted to get me my refund and she was not happy at all and complained that it will take a lot of time and she has other customers to serve. I insisted again and she took long time. Then I gave up insisting. I have never seen place has problems refunding money. I got coffee Latte with vanilla and my order was missed up completely. I had to remind the server that my order is with almond milk. After I got it, she did not add the vanilla with it. I asked again for that and she poured the vanilla syrup over the cop without the led. That was very strange experience

Good. Wanted something light and tasty. I got a latte and a chocolate croissant for a good deal that is given out for breakfast. Place is clean and spacious.

This was my first visit to Paul and they did not disappoint. I had the green tea, tuna sandwich, French onion soup, and strawberry tartlet. Magnificent

Cozy, aesthetic, romantic and refreshing.There are WAY too many places in this town that are crowded, noisy - the grab-your-crappy-coffee-and-get-outta-here kind of places. This is why places like Paul are so refreshing. Its cozy, quiet, very cute on the inside. The Paris-like selection of pastries is excellent. Its a place where I can run in to get a fresh breath of air and a cup of coffee with an eclair. Sit down in a comfy velvety chair, relax, enjoy my coffee and not think about work for a second. Or, on the contrary, have a business meeting with someone, over some patries and cappuccinos, and still not feel rushed or anxious. The atmosphere of this place is very pleasant and soothing.

Good food at a decent price. Docked a star for cleanliness and service - checkout people need better training

I love going here every time I can! Their pastries are delicious and at least to me they taste freshly made as in that same day. The staff has always been very polite and helpful. One time we came in 5 mins before closing unbeknownst to us (our bad) and still serviced us with a smile. Their au jus is yummy thats my favorite along with the apple pastry with the huge chunks on top.

Insanely good tarts. We had both the chocolate and lemon meringue.

This location needs some help. Several tables hadnt been bussed and our breakfast sandwiches were lukewarm at best.

Sandwiches were overpriced for what you get, they straight up forgot my order and didnt bring it to me for 20 minutes until I had to remind them. On the flip side their pastries are fantastic.

While visiting DC, we had breakfast and coffee at Pauls. Great place! Clean and pleasant atmosphere.

Great for early morning meetings and an early coffee and croissant. I find staff to be serious, engaging, and responsive and some of the customers to be way over demanding. But its French. Right. Order the apple and brie on baguette and enjoy.

Chairs are filthy. Decor needs a lot of work. Employees are rude and crass. Good and coffee is very good. Prices are decent. Too bad the staff ruins the visit.

Only meh.Staff not particularly friendly which is never a good start.Ordered the prosciutto sandwich and tomato basil soup. The piece of bread that came with the soup appears and feels about as old as the establishment.The sandwich had prosciutto in it, but literally about one slice, carefully placed along the open edge to make it look more like the loaded sample in the display case. Not a fan of deception.Finally the soup was served with a teaspoon instead of a soup spoon.Basics & details guys.

The chocolate croissant was just the thing to hit the spot and the employees were very kind.

The pastries were truly excellent. We have never EVER have another one at the same time.So much better quality and choice than the local Starbucks.

I really love their environment. It is cozy and nice to have a time alone.Aint no other place like it besides your home.I highly recommend this place to you guys.

AVOID THIS PLACE! I got food poisoning after eating an eclair. I was sick as anything for hours. Then they refused to even return my money, adding insult to injury. This used to be a place where I would get a treat, but never again! The City inspected them and found several problems with food not being kept at a safe temperature. Please save your health and eat elsewhere.

AVOID ... Bad service and staff that couldnt care less.TLDR: Food never came, and when I asked about it 30 minutes later it arrived in 2 minutes. Talked to the manager...he didnt really care.I ordered an egg and cheese croissant and the cashier gave me my coffee and told me they would bring the order to me. Half an hour later Im still sitting there and my food hadnt arrived. Meanwhile I see more than 30 people come in and leave with their orders. So finally I realized that something was wrong and I went asking about my order. They asked me what I ordered and they said they will bring it to me. So this time I stood next to the cashier and 1 minute later they had my food. I was really surprised. So I went and talked to the manager and asked him what happened, and he said he doesnt know, and it should take a minute or two for the food to come out. I understand that mistakes happen but what made me even more upset is that the manager didnt care. Didnt even offer me a coffee to go, or a bagel or anything to apologize for completely forgetting about my order. Not that I want a freebie, and I was full at that point, but at least show that you care about your customer returning.BTW ... I rarely if ever write a bad review because I try to be fair and understanding, but I was surprised at how bad this experience was.

Been coming here awhile on the way into work. Recent hiring deteriorated the brand. In my last stop they forgot my order, then after I asked, handed me something that had been sitting around for 10 minutes which isnt what I ordered. Service was previously prompt and polite. No longer.

Good pastries. Coffee’s good. Nice atmosphere to just hang out

Lovely baked goods, very friendly service, enjoyably quiet atmosphere.

Great coffee and the food was delicious. Nice atmosphere.

Food was good but the AC stopped working.

They have a fresh bakery and good coffee!

I love this place. Whenever I come to visit DC, this is usually my first stop, after getting off the metro. Coffee is delightful, and so is the food.

Today I went to buy a soup and a baguetti bread and the bread was uncooked aI love bread so muchBut im disappointed

Unfriendly people, take forever to prepare, and made mistakes on my order. I asked for a kind of bread and they brought me a different kind. Good atmosphere overall. Sandwiches are pretty good. Although the bread is a little hard, and skimpy on the meat. They need to improve.

Coffee was good. When I visited this location the manager was dealing with a pretty upset customer. The staff seemed on edge. The lady that started taking my order actually walked away from me half way through my order and someone else had to re take my order. I Assume the situation threw them off their game. The manager handled the situation ok but could have handled it better. It wasnt as good as my local Paul in sunrise fl but I still gave it 4 stars.

Pretty standard service, but personable enough. Clean, nice atmosphere. Good cappuccinos. Excellent pastries. They offer soy.

The sloppiest and least friendly PAUL experience Ive ever had. At least my sandwich was good. Will not return.

They said there was wifi but there was none. I also ordered a macchiato, which is supposed to be a tiny espresso shot with a VERY small amount of steamed milk. Instead I was served something that looked like a cappuccino and was told this is a macchiato. It was huge in comparison to what a macchiato should be.

Delicious breads and baked treats. Also tried the hot chocolate. Delicious and warmed me right up on a chilly day.

Great place to start the day. Good coffee good pastry & sandwiches.

This place just feels fresh, and their sandwiches were delicious. Quite expensive though.

Staff were nice and efficient. Food was not fresh and not of quality for the price

The vide of this restaurant is nice, but the food wasnt that great. Bread was also a bit too hard for my liking, even with soup.

Went in and ordered a Prociutto and Mozzarella sandwich to go. Got to the register, told the cashier, paid, and received a different sandwich - their mozzarella and tomato sandwich (the sandwich of the day, on special). I told the cashier, who first objected that he had already wrung me up for the other, wrong sandwich (which had a cheaper price). When I pressed the matter, he went to check for the sandwich I had ordered, which had since sold out; he said Id have to wait for someone to make another one. Not having time to wait, I said I would just take the one Id paid for. Sure enough, when I check my card, hed charged me the full, normal price for that sandwich, not the sandwich of the day price.If you go here, I guess dont trust the employees to hear what you say, or get tour order right. I work next door and used to go all the time; thankfully there are plenty of options around here.

I’ve gone to Paul’s several times before but this is the first time I’ve received such terrible service. I ordered a mochacapuchino and wasn’t happy because i couldn’t taste any coffee! I went to the barista to ask why my coffee tasted like hot chocolate and for another shot (or something to help it taste like coffee) and was told “you are wrong you ordered this thing”. Wow that was scary. For a place seeking to be voted best coffee shop, the service was awful.

Pleasant patio in a convenient location, I wish theyd offer a couple of vegan food options though.

Great French bakery but no Wi-Fi!

The service was very poor and took nearly an hour to get our food which was ordered in an empty restaurant! Also food quality was poor.

You cant go wrong with PAUL cafe...you can with the service, which wasnt the best here. Still, the food and coffee are totally worth the interaction with a grumpy worker

Fresh ingredients, nice bread and loved the outdoor seating for a nice day!

Excellent sandwich. Good place for snack

The coffee is good, but the pastries are addictive! I have to run past in the morning so that I dont gain 100 lbs!

Great coffee and pastries. Best deal is the Parisian breakfast - $2.99 for coffee and a croissant.

Best croissant this side of the Atlantic!

Out of all of the Paul bakerys I visited, this had to be the worst in regards to customer service. The employees were terrible! The employees didnt have any knowledge regarding prices of each pastry since there wasnt any prices or details noted. The selection of pastrys werent as big as the other locations, and the staff wasnt welcoming. They acted as if they were too busy and I felt rushed.

The guy put his mouth on the coffe machine, the workers are incompetent, and this place is unprofessional. I read great reviews on this place but it was a HORRIBLE expierence. I get there and ask the guy how the chocolate macaron frap is and he says pretty good but it’s also $7, So I tell him all I want is a vanilla macaron. He brings me a blondie. I tell him this isn’t what I ordered and had to point to the item I wanted. He rings me up for 10 something and I tell him I just want the cookie. Then tells me it’s 12 something and I repeated I just want this macaron. He takes it back down to 10 and I wasn’t even going to argue at this point. He asks what flavor and I say chocolate. I wait about 5 minutes and some guy from the back asks what flavor and I saw chocolate and he disappears for 5 minutes, comes back and says that they’re out of chocolate so vanilla is fine. The drink was too sweet and not worth $7. As I’m getting ready to leave another random guy emerges from the back, pops an Adderall while making direct eye contact with me, keep in mind other customers saw this too it was behiend the counter and proceeds to PUT HIS MOUTH ON THE COFFEE MACHINE WHERE THE COFFEE POURS OUT. He did this so he can swallow this pill and burns himself horribly or chokes and spits the coffee all over the counter along with the pill. At this point I’m so shocked I had to get up and leave. I recommend NOT going here and going ANYWHERE else in Washington.

I have gone here repeatedly since they opened. While their food is excellent, as just about every Paul out there, the service is really bad. They are very slow, particularly when compared to the Paul at Archives Metro. Many of the counter staff are unfriendly and unhelpful. Ive repeatedly stood at the counter without so much as an acknowledgement, when a simple well be right with you would let me know they know Im standing there. Michael, who may be the manager, is the exception--hes great. But it seems like theyre trying to run a machine with parts that just dont fit.

Sandwiches are small and rather bland. Even at 1 pm the bread was tough and stale

Terrible service. Eggs benediction was inedible. It came on hard stale toast. Salad side dish to a breakfast is weird. Coffee was Luke warm. Omelette came without any toppings as listed. Ended up throwing the breakfast away and going over to Starbucks.

Soup was not hot and greasy, half the sandwich had no salmon at all.. the coffee was ok

Okay, croissants and decent coffee. Nothing to write home about for sure. The american outposts of this European store just arent up to speed. This one was very dirty.

I love the ham and cheese sandwich. The baguette with butter? Ugghhhh. Dead.

Delicious food and very little to no wait for lunch on a weekday. Try the salmon salad!

Great restaurant good Bakery fun atmosphere outlets in the restrooms.

Good food; not so good service

Great place for a quick coffee or a breakfast/lunch meeting. Coffee, breads, pastries, sandwiches, and more.

Good French pastries. Nice to sit outside.

No place in America closer than Paul to the delicious French Patisserie experience. All thats missing is Le Louvre.

The backery items are good, but the caffe is plain dirty, it looks below sanitary standards .The furniture- soft armchairs especially, dangerous to sit onThis is not how @french cafe should look!

This place is the worst of all the Pauls. Shame for the company! They never have half of the stuff, they make order mistakes every time when we go there, chiefs are not good as well. The Menagment has some serious job to put this place in order.

Very nice for a light lunch

Okay coffee but not more! Bread is excellent. Friendly staff.

Best quality and taste ! Exactly the feeling if Paris

We love it but....

We went to this bakery, yesterday Saturday, June 4th, and we wanted to get some fresh chocolate beignet to take home, we ordered around 12.30pm, and we asked the guy if they can make some fresh because it was 3 chocolates and 1 raspberry beignets in the store and they werent fresh, and he says yes, We paid 6 beignets and after 10 min he came back to us to say they dont have enough ingredient to make 6 and they can only make 4, so we had no choice he gave us back the money for 2 beignets (keep doing mistakes about the money and the cashier...) and when we came back home we realized that the beignets were hard and that was 3 chocolates and 1 raspberry beignets ... thats how we realized he lied to us, didnt make fresh one and gave us the 4 old beignets they had and one raspberry when we wanted 4 chocolates ! This guy was horrible and lying to us like that to make money and giving us old pastries instead of telling us they cant do that ... so disappointed !

Sandwich bread will tire your jaw, the coffee is downright acrid, but the soup is fantastic and the other sandwich ingredients are fresh and tasty. Staff appear efficient and friendly.

Food are very good and nice place

Yummy treats, fairly priced.

Great food. Service is a little lacking.

I use Paul Bakery catering for business events!

The staff doesn’t have a clue. Second time ordering food...second time being disappointed.

Wordt PAUL I have ever been to.

A little bit on the pricey side, and can get crowded, but good option for a quick bite

Best place for breakfast

No better, no worse than Au bon Pain

Loved Paul and the service

Great food prepare for higher prices