Like the store been going for years just dont like how small and they sale everything for hair products to bathroom under counter things

I came in a had over 10items in my hand…asked the OWNER who was working the register could he assist me with a Wig and he said “No (and laughed) we don’t really have time for all that we close in 15 mins”….then proceeded to ring up my other items which is when I left all the items there and walked out!!! On top of that it was the day before my Birthday so my feelings were hurt!!! I will never spend a penny in there ever again!!! I will travel to the other side of town…

My hair care products are reasonably priced, i also like the fact that im not followed around the store while im deciding what i want. They have a great selection and great customer service.

Okay

Small.....not a big variety but has the necessities. Refunds are an issue even if you just purchased it

Been going here for over 20 plus years

Nice little hair store with a lot of options for natural hair products that also have a lot of little small things that you may need up front at the counter. I highly suggest that you try them out!

I like this place. A little high priced but they seem to have a good quantity and variety of hair products, accessories, and tools. I also like their wig section.

I stop in this location occasionally since it is close to my work. I work in customer service and know how customers should be treated. However, I will not stop at this location again. I stopped to purchase lightening powder and the price was more than what I expected. The screen on the register did not show me the price and I made a mistake hearing the price the man said. I gave him my money and realized when he was giving me my change that the amount was more than what I expected. I declined to purchase the product since I could get it cheaper at any beauty supply within a five mile radius of my house in Maryland. I admitted that I misheard him. He became disrespectful and said he couldnt void the transaction. I asked again calmly since I had not received my change or the product yet. Finally he called another employee and she told him he could just void it out and give me my money back. He threw my money on the counter. I told him that was disrespectful, never changing my tone. The lady was nice and apologized for his behavior. I said thank you but I will not be back. I will make sure everyone I work with and associate with knows to avoid this location. I have had customers be rude but I would never treat them the way he treated me.

The store use to stay stocked with everything I need. Now they barely have anything

I visited B & B discount beauty on 2/15/2019 at approx. 6:00 pm. They are on bladensburg, Rd. NE. I needed hair rinse for grey hair but they did not have my usual brand. I did purchase another brand I was familiar with. They said they would order my favorite brand. They are well stocked in various other items, nice store!

The shop manager (he may be the owner, not sure) was so helpful and friendly. He even pulled another customer to assist me with my questions. Theyre always helpful here, they have a good selection of products and the prices are pretty fair.

Good prices and a large selection of beauty products to choose from. Staff was helpful.

I am a natural hair stylist and this store was my main supplier for over a year. I spend at least $100 per visit and I visit the store an average of 2 days w week. So, I spent around $10,000 in this store in 2014 and my clients probably double that amount. I have normally had good service and the store stocked 90% of my hair needs. However, a store is only as good as their response to a customer service problem. This store does not handle problems well. I purchased a $75 hair clipper set 5 days ago. Upon trying to use the item last night, a razor fell off of the clippers and hit me in the head. Although shaken, I was not badly injured. I took the clippers back to the store, not thinking that it would be a problem to exchange because I thought that this store would stand behind the products it sells, and also I was exchanging within 7-days. Well. the owner points to a sign on the counter and tells me that it is my responsibility to return the item to the manufacturer. That sign does NOT match what is written on the receipt AND is not lawful.Consumers have a right to expect that items work properly when they give their money to a retailer. The retailer by LAW is supposed to warrant that the items that they sell will do what they are supposed to do aka The implied warranty of merchantability. Not, We the retailer will take your money and sell you this broken item and make YOU the consumer jump through hoops to get a working product from the manufacturer.. This company has lost mine and my clients business over $75. I do not recommend this retailer.

I love discount Beauty supplies and Im a big winner of x hair extensions they have a great selection and they have a lot of discounted as well as discontinued products that they sell for a fraction of the price

Ive been shopping here all my life and its 99% a good thing. That 1% being that they dont check expirations regularly. Ive purchased old shampoo and old gel face peels (almost slime like) from there twice. Thus I only shop there if itsan emergency. I rather travel further to get good products for my money.If you lose your receipt (which I have) youre stuck with old product.

It has a variety of hair types colors blends bundles and wigs do older woman the people her are very nice they welcome you in to their store

I normally get here my materials for my beauty salon . I been shopping here for over 2 years and the boss lady is so friendly.

Small place but always have the latest products at a cheaper price and excellent quality.

Nice place u can find most anything u wAnt n if they dont have it she will get it for u

Did some Christmas shopping there stocking stuffers! Courteous sales lady and very helpful!!

Very decent supply store moderately priced they have recently remodeled and I can definitely say the new B&B beauty supply is a neighborhood plus

My favorite beauty supply of all time, Mimi is adorable, so her team !

Under new management, the prices have increased

I am giving them 2 stars only on their no refund and exchange policy. I bought an electric razor for a gift and I bought the old one in asking for the next scale up from the razor that I bought in. I bought in a Andis Style liner II and was given a AndisT- Outliner. I have to say the cashier said that I could not refund it if bought. I understand that but if the box is unopen and ever;ything is just like it was when she bagged it why wouldnt you be able to exchange it. The prices in this store are reasonable somewhat. My advice to others electric items do not buy from this store if it is a gift non returnable. Unopen etc. I can understand most items but I find this to be not customer friendly. I guess maybe just in this area. Anyone wants to buy a new razor I guess it works box unopened?

The owner is rude and doesnt seem to appreciate her clientele demographic. The staff who work here are some of the kindest people you will ever meet, though.

Well supplied, reasonable prices.nice location.

Have well stock shelvesFriendly, knowledgeable.

Prices reasonable 👍🏾

The wigs in the back of the store r cheap looking..

Prices are high but they have everything

Small shop but it has what I need.

Great variety

Okay fine

I come here for several things

Love the prices

Poor customer service and raggedy.

Great