This place is huge! Had a larger selection than the other big box home improvement stores. I just wish the website had like a store directory. Something like: 4x10 solid corrugated pipe = Outside yard, west. Bay... It was hard to find anything because the place is enormous.

First time visit, looking for one particular item. Found it quickly. Not really shopping so cant say how that experience was at this time. Did notice the store was clean, aisles clear. Thats a plus! Only two registers open, but associate called up when line started to form. Like that! Will go back again and explore.

Isabella went above and beyond and helped me with my transaction issues. The other customer service rep there didn’t help me b/c the store was “closed” and tried to barked me out the store. It’s great to know that we have some nice people working here, too, since I frequently shop here. Thank you, Isabel!

I was able to compare pricing for various cabinet hardware and backslash and seeing kitchen models were helpful too.

They dont have enough handcap carts are enough parking spot you have to go through one door and come out way at the other side of the building witch makes it hard on the elderly and disabled people who might want to buy some of the stuff they sell believe it are not some disabled and elderly like to do some small projects on their own homes it makes them feel useful but Menards wants to make it harder for them to get what they might need

Created an online order and paid for it. Got an email hours later saying the order was ready. The next day when I went they only had 6 of the 18 boards I needed. Ill accept I had to walk the store to get my stuff but for them not to have what I order is unacceptable

Update Below -The worst assistant general manager I have ever dealt with. Extremely rude. I first spoke with the manager requesting that they waive my restocking fee. Then I spoke with Josh, the assistant general manager and explained to him I spent over $5000 on flooring (not to mention the kitchen cabinets) and asked that they waive the $75 restocking fee for items I realized I didnt need. He walked away during our discussion and threatened to call the police if I didnt stop recording his rude behavior (not sure if the color of my skin had something to do with that). I asked them to come pick up everything I have purchased and they want me to pay $80-$100 for them to pick it up. Worst customer service I have ever dealt with!! Im now waiting for a call from Scott, the general manager. Oh, its not only about waiving the restocking fee, its about the customer service received from the assistant general manager...I will not shop at Menards again until he is gone.Update - I spoke with the general manager, Scott. He believes Josh didnt do anything wrong. He asked if he used any profanity (which he did not) as if that is the only way it would be considered rude or poor customer service. I told him I was going to write an email to corporate but I decided not. I just wont shop there anymore! However, I have a rebate I need to use from buying hardwood floor and Im sure they will not give me the dollar amount seeing that they wouldnt waive a $80 restocking fee. They lost a valuable customer!

Whole family loves this store. They have everything you could need with amazing prices. The store is super clean and the employees are awesome! Menards is an amazing place to come just to even walk around. They have amazing prices along with the 11% rebate on everything. I come here for small purchases and I can always find things I need, will definitely return!

Of the three big box stores in my area, I believe Menards is my favorite. Good selection, good deals and a snappy, old time jingle playing over the speaker system. Oh and pickup some peanuts in the grocery section!

I was here 2 times this week. First time it was great very clean everyone seemed nice. The 2nd time there I went to get a safe. I had seen it the day b4. The safe was out of its box with $99.99 under it. So I lift it a take it to cash out. I get up there to find out it’s $130. I asked about it being $99. They sent some over there and he called back sayin it’s $130. So I asked why is it out of the box with $99 under it. He said that wasn’t over there so I walked over to show him. He then told me it was a different one then what I had and it was more. But it was the same safe 100% When I asked the manager about it she seemed rude like I was bothering her. I payed the extra $30 and went to leave when the receipt wouldn’t come out. So after waiting about 10 mins some finally came over and got me it. I don’t think I’ll be back. Here’s the pic what would u think?

Boy-o-boy do I love Menards. I started going to this location whenever Home Depot and Lowes didnt have what I needed (which was way to often) . Now I skip the prior and head straight to Menards. The people are kind and attentive, the store is clean, and the atmosphere is all-around welcoming. Ofcourse the real cherry on top is great prices. And for those of you who dont want the cheapest, Menards also offers quality. So next time you cant find what you need elsewhere; check-em-out! You may never walk into a Lowes or Home Depot again.

Nice store good for tiles paints, any house needs, staff it’s nice willing to help, you will find all you need here highly recommended 😇

Very well stocked. Could find everything that I needed easily. Very clean and I really enjoyed shopping in menards.

Large verity of item for all you need and price Id very reasonable. I got fans, light fixtures for rooms, vanity for bathroomsAll prices for the quality ate unbeatable.

I asked where were the window fans where and I got sent to 3 different rows and left because I could not find all I was looking for but I did find the spark plug The floor in that area know

I shop at Menards quite often and several locations. Always a great experience and satisfied. However, after making an in store purchase recently, I will shop here no longer.The cashier had me insert my card twice for payment, saying it did not go through the first time. A few days later I have been charged twice in my account both processed not pending.Customer service said there was no way the system would charge me twice and only saw one transaction on their end. I insisted it did and was told I could come in and show them my account with both processed transactions. They would see what they could do. Given the dollar amount on this purchase it is not worth it to drive there go back and forth again with customer service to maybe get a refund. I was scoffed at for the dollar amount but to the customer it is the point here not the amount. Whether it is 10$ 100$ or 1000$ you are stealing from your customer.

Nice store...nice people... a little lacking to the other on basis of choices of inventory but I was surprised it carried the brand of puppy food my dog eats.. very good to know. enough staff to help if you needed it.. Ill be back

I enjoy shopping here. Line moves pretty fast. Very friendly service. Before 1:00 seems like less people on Sundays.

You know what I like about this Menards store. There is always knowledgeable and friendly staff to answer any questions. Also, they never make you wait in a long line to check out, like a number of other stores in the area do. Thats a big deal to me. Thank you Menards, for putting the customer first.

They always have a large selection. Today it was a light for over my kitchen table. Found just what I wanted. Cant wait to put it up.

Brewer and staff very friendly. Solid beers for just opening

Well stocked and seems the got a bigger selection on some things than HD & Lowes. More than one or two registers open and helpful employees

Im from the south so there are none near me. But it was like a Lowes and a Walmart combined. Friendly staff. A nice change of pace from Florida

The store has so much its almost too much. One stop shopping.

Stopped here looking for a new washing machine. They had a varied of choices and a lot of different options to chose from. I meet a sales representative named Skeeter. Nice guy, helpful, knowledgeable and professional. I received the information I needed and the advice I needed from him. I am bringing my dad to look at the models I looked at as they had them in stock and ready for delivery were Lowes had a three week out time for placing an order. Unfortunately, I could not wait that long.Also the price was right at Menards. They have all different options to pay for said purchase and to fit ones budget. They accept cash, credit cards, debit cards and the Menards credit card. Lots of parking, handicap parking and entrance and restrooms.Staff were all friendly, professional, friendly and would highly recommend coming here. If one is need of appliances come and ask for Skeeter

Excellent store, employees very helpful and professional, great is how clean and spacious the allies are for shopping and easy to find what your shopping for . Parking lot ok except some shoppers as at other stores can not take the carts and put them were they go when their finished. Great store!!!

I love Menards they always have what Im looking for at a decent price

Ive been going to menards for sometime and I have always noticed the employees are welcoming and willing to stop and ask if I need help. They provide great customer service! I also appreciate the cleanliness of the store. Its a great store to shop at!

Love Menards but everything in the electrical conduit fittings area was mixed up and in wrong boxes, very hard to find the right stuff.

Good place to get home decor and DIY stuff. The garden center is often under staffed. But the customer service in the main store is great

I like being able to go in get what I need and get out in a timely manner...

They have unique items here. I found a nice standing hose holder. I liked theirs the most over home depots and lowes. I like that they have rebates too.

Lots of options at Menards! Its a great general store. The place is very big but things are marked pretty well and most things are easy to find if youve ever been in a hardware store. My only complaint so far would be that the online pickup is all the way in the very back corner and pretty hidden (though there are signs pointing toward it). It just seems like it would make more sense to put it by the entrance or exit as generally the reason I order through the website is to avoid people (especially now) / check out lines. That being said I do like the selection and the reasonable prices, as well as the friendly and helpful attitude of the Menards employees.

The shopping was very good in a shop compared to the rest of the stores Cheap and very good prices have everything the house needs to visit this place and shop

I placed an online order. I had to pay $1.40 extra because they picked the item for me. If I went into the store, I would have interacted with a cashier, so why dont they charge for going through the checkout. Online order pick up was not labeled. There was a small sign when you start to walk into the main entrance that says its behind the store. You have to drive through the lumber yard, but get stopped at a gate first. They check your order number and then make you roll down your windows so they can see whats inside your car. Upon leaving, they make you roll down your windows again. How about running your online orders like every other retailer out there and not charge extra or treat you like you are stealing. That was my first and last online order from Menards.

Dylan was very helpful and store is organized

Stocked well with a friendly knowledgeable associates. Manards as yet to disappoint me!

Went to buy a gun safe. I ask if 2 of the safes can be opened so I could compare the two. She advised me that their are too many keys to deal with. I asked who can I see about it. She sent me to another department. I went there and I was told I had to go to the appliance department. Bear in mind, I am handicapped and I cant walk far or stand for a long time. I made my way to the appliance department and met a gentleman there and asked him if I could see the inside of both safes. He went and got a bin full of keys. We went to the safes and he went through almost every key until he found the right ones. I chose the bigger safe and he said he will look to see if there was one in stock. Apparently, there wasnt and he checked if it can be ordered which he did. I advised him I would need it delivered. He told me to sit on the stool and he would go set up the delivery. He was extremely patient and courteous. I went up front and paid for the safe.

First and last time doing an online pick up. After checking in at the guard shack, drove around to Door 14, parked and called that I was there. I was told it would be be awhile as there were several others in front of me. I figured they all had.to be inside, as I was the only one outside in a vehicle. About 10 mins later a male employee came out and.told me inhad to move my truck as I was parked in a spot for online order pick up. I told him j was there to pick up an online order, to which he said yeah, I know, but you have a big pickup truck and youre taking up too much space (I was the ONLY vehicle out there). Go and park on the other side of the signs, in the drive. As I pulled away to park 3 feet over, another employee came out with my order and yelled that she had my order. When I turned around and reparked she asked why I moved. When I told her, she replied you were fine where you where. Sometimes he just likes to do things to feel like hes more in control. For an $11.00 order, Ill get it closer to home next time at Lowes and not just I was in the area and it was faster for me at Menards.

Great service and friendly sales associates and I interacted with 3!

Clean. Had a handicap cart available which most dont. Had someone who was available and very helpful.

It was my first visit to Menards and my experience was great. I ordered me some Blinds for my living room and the price was nice and I will be back. The store was very clean and organized. Go Menards.

It was harder than what it should have been to find 3 items. They have a lot of everything, and when looking for a specific item, that makes it hard.

Awesome store to get lost in and get ideas for home projects....Great products and friendly service!

Enjoy it often, need to push further south into KY & TN

Good prices and selections on the items bought. Short check out lines. Looked at alot of items without being pestered.

The 11% discount is not real, its a cheap gimmick. You are getting a coupon for marked up merchandise. If your okay with that, so be it, Im insulted that they call it a discount.

Found just what I was looking for, real fast in and out. Real friendly employees.

Terrible. Ordered on line to hold my trim. Got there - no order-.even though paid for. Had to go to shelves and pull my own?? So what s the purpose of their on line system? Rude customer service counter. CUSTOMER SERVICE??

Didnt get to shop because they only have ONE electric cart for handicapped people! Guess Ill stick with Lowes.

Lots to look at, good prices and selection. Clean, well laid out, employees are helpful without being pushy or rude. Always enjoy my trips to my local Menards.

Still have a nice selection of plants and flowers...waa in and out in a very short time

We go to Menards all the time! Good prices!

I like to shop here because of their electrical stock, they have plastic outlet boxes in stock that the other guys dont .they also have sell quality hand tools .

They have a lot of things that I need for my new home. I will definitely be going back to shop

Absolutely love this place. Best prices in town.

I was able to find 90% of the items I wanted to purchase at a great price! I will also receive a 11% rebate once I mail the forms to be processed.

This has never been my favorite Menards, but I was pretty annoyed when I was told by the unaccommodating individual at the front desk that I had to pay for 2 full propane tanks when each of my tanks only needed about 10 lbs. Why bother filling tanks if you require people to pay for a full tank every time. I’ve never been to a gas station that charges me for a full tank when I put half a tank of gas in my car. Sometimes the “policy” doesn’t serve the customer or the company at all and I won’t be back.

Great I like what I saw of it but was kinda in rush so most definitely have to go back an look around more

It had been a long time since I had been to any Menards, probably 20 years, and on a whim we went outside our normal Lowes/Home Depot/Ace circuit and wow, just wow was I blown away by this Menards.This place is HUGE - two floors in fact - and has the kind of variety in selection that you dream about. Yes of course it has construction 2x4s and sinks and shingles and all that, but such variety! Dozens of kinds of doors all on impeccable display, hundreds of kinds of cabinet pulls, I dont think Ive ever seen so many varieties of pavers. Also, surprise, theres a grocery section (What?! Yes).We even found oversized dimensional oak trim we havent been able to find anywhere in the city and its going to save us a ton of time and money not having to joint and plane to size.Its still a bit out of our way, but after just one visit this Menards now firmly back on my radar.

Love this location. Menards have limited choice and one stop for a lot of household items. Price is reasonable too. Only if they could process the rewards automatically or up front will be great.

Very clean store. Saw several employees but only one acknowledged my presence. The rest avoided eye contact. Good deals on basics.

Went to buy potting soil that showed 61 in stock. We drive all the way over there to find out they have none. Even rechecked the quantity while standing in the store and it still showed 61 in stock.. Thisis not the first time this happened.

What a great place to go. Black Friday was great. Everything was easy to find. So many employees helping out customers. They were so very well prepared. Awesome job!!!!!

Store requires masks, but doesnt provide them without charging .41 per mask. That is a ridiculous mark up considering that other stores like HD provide them free when you enter, along with gloves and hand sanitizer. Hand sanitizer bottles at menards customer service were empty BTW, and unacceptable since there were 2 employees 5 feet away from the bottles. The 11% mail in rebate discount is a joke. Lady at check out told me that they would have to receive the filled out mail in rebate form the day after I purchased in order to qualify for the rebate, that is only store credit by the way.

Great....very helpful and always have what I need.

Why did you sell me a propane exchange Isabella and stock them outside just to argue with me that you dont sell them ..remove them ..hang a sign not for sale or dont sell them..use common sense..poor customer service !!

My 1st time actually in the store. Staff very friendly.

First time going, and there was no assistances in the paint department 👎it was 9:30am Saturday🤔

Customer service help me find a receipt on a warranty deed lawn mower. Kudos to the customer service staff.

Great store. Nice help to.

Everything I needed for my project..Better than Home Depot.

Courtney done a good job helping us out

Lots of items to chose from . Very well laid out and easy to find product

Didnt have what I need but the store personnel were very helpful.

Great store for home improvement. Usually the price is lower than similar stores. They also have a larger variety of products in stock.

When I need something for around the house this where I go.Prices are fair and the people that work there are good at what they do.

I ♥️ Menards and when it comes to bird seed I wont go anywhere else. I also prefer Menards over the other big box home improvement stores for wood/building supplies, floor mats, cleaning supplies, gloves, light bulbs (espesh simple grow bulbs for succulents), and they have a large variety of closet organization systems on display. When I learned the CEO of Menards hand picks store items I was impressed.. I value the attn to detail.Photo of the line is from Sat May 9th at 5:10pm, during the Covid-19 exec order. The line is moving quickly and I appreciate that the store is keeping customers at a safe distance, and limiting the amount of ppl in store.

I purchased items and had a pleasant experience with the associates at this store. Unfortunately when I go to checkout that experience changed. I was told by an associate that the opened box item may be eligible for a percentage off. When I got to the checkout, Courtney was the cashier and her entire demeanor changed from the initial customer to mine. She did not say hello. She began to ring my items only. When I spoke to her about what the associate suggested, she immediately became snappy and said “no. We don’t” I said well the associate was under this impression and I am only following up with you regarding what was said. I then asked for a manager because she did not seem desirable to continue checking me out. She stated that she was the manager and unscanned all my items and pointed me to a different lane.This was the most I felt belittled, unappreciated and inhuman. Ian the said general manager came and apologized for Courtney and said that that is the only thing that would be done.I usually do not post about bad experiences with customer service, but there is a need for sensitivity, diversity and conflict resolution training for staff that operated such as Courtney.

Good deals and clean store but some of the customers (and employees) arent the friendliest

Nobody was in the yard to help load my truck .One of your floor people was kind enough to help .No help in the yard

You cannot contact anyone about any online issue or order by phone only email. Waited one month for some thing that was supposed to come never did I’m in the process of trying to cancel it through email it was $200 don’t ever order anything online through Menards

My go to place for home projects. Menards has Absolutely everything necessary for all your household upgrades.

Great place. They have everything there. Even groceries and pet food. Not to mention building supplies at a reasonable price.

Nice sale person very helpful ☺️ 👍

They seem to have many of your shopping needs covered under one roof!

Very clean store and well organized. Staff was extremely helpful and professional in helping me find the items I was looking for. I was actually happy to find the items I needed that neither home depot nor lowes stocked. I talked to the store manager and expressed my satisfaction with the employee who helped me, and recommended they keep up the good work.

I went back to purchase backsplash trim for one of the items I bought the day before. It was 2.99. I to the register and one of the managers/cashiers tried to state these trims came in a pack and were much more. So after waiting 15 mins I was out the store. This was after walking with a manager and showing them the price was indeed 2.99 and the strips were indeed sold individually. Any other store I’ve been to they would of simply scanned entered it under “general” and let me proceed about my day. Keep in my I spent thousands here and they tried to make it seem like I was lying about the price. Maybe the color of my skins created this bias for them. I’ll go elsewhere for now on

Theyre having lacking of employees, it takes forever to find someone to help you.Other than that everything is really good

First time shopping at Menards and on first appearance they had what I was looking for and were very helpful finding what I needed. Even though it wasn’t the exact brand and style I was looking for they had some that were still suitable but upon checkout the cashier was rude and had a very smart mouth so my experience leaving spoiled my entire visit so I don’t believe I will return

I love manards

Really quality selections and more affordable prices

Lots of things... Well organized store.

Very helpful employees. Thx

Got there late had to get several things a lot of help from the associates there prices very reasonable check out was fast overall good experience .

The best hardware store to shop

Great prices and selection. Workers were friendly and helpful.

It has every thing you. Need from wood to food.

Has everything, nice layout to find things. Also a good mart.

Went in knowing what I wanted to get and went straight to that department. Needed a larger conveyance as I was there to pick up a total of 5 doors. I incorrectly assumed that there might be some in that area. This was my mistake. I then proceeded to walk around the entire store to locate one. Found one after 10 minutes of searching.Walked past quite a few employees and not one offered assistance - for anything. I was looking down one aisle after another. Some were too busy chatting with other employees about things that were not work related.Eventually got back to the door department and found that, of the 5 doors I needed, only 2 were in stock. Though, the website indicated that they were in stock on these doors. I had options for the same doors saved on my Home Depot profile. I ordered them while I was at Menards for pickup at Home Depot 2 miles down the road. It is important to note that Home Depot does not charge anything for this service. I dont know of anyone who charges for this service - except for Menards.When you factor out the 11% rebate that Menards offers, I spent the same at Home Depot as I would have at Menards. The rebate comes in the form of a store credit but, what good is it if you dont want to go back there? Keep the 11%, your pick up in store fees, and your out of stock situation. I will keep Home Depot as my first choice and Lowes as my second. I will only go to Menards if I cant find what I want at the other 2.This is something that I will grant to Menards, they do typically have a broader selection than the others . But will they have it in stock?