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Family Dollar
20720 Van Dyke Ave, Warren, MI 48089, United States
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Family Dollar
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St
Review №1

I shopped this store on last Sunday, October 10, 2021 and I purchased one Air Wick Essential Mist Kit, the lady scanned it twice. I went back on Monday and was treated like a lying thief. The young lady that helped me said she would review the camera and call me, well I never received a call and I cant get my money back. So, I ended up paying 10.60 for a cashier error. I am so very disappointed in the Family Dollar chain, everyone that shops there is not a lying thief. All I want is my money back for an item I didnt purchase. I will take my business to Dollar General.

An
Review №2

Yes!!! I love Dollar Tree. What a great shopping experience. Neatly stocked shelves...full frozen food section with lots of variety...passable aisles...clean floors.And dont forget the friendly cashiers! I sure appreciate them! Covid rule adherence. And who can complain about the prices??? Not me!

Je
Review №3

Me and my husband was shopping and my husband went outside to get his phone while I was inside He came to return in the store and was told to get This is absolutely This is absolutely crazy we shop at the store daily i just spent 45.72 yesterday and at 9am im returning every item The store is in the getto and IM NOT GOING TO BE LABELED THIS IS WRONG

Mo
Review №4

The store was clean, organized and well stocked in which I complimented the employees.

Ch
Review №5

I went to even exchange and clothing item that was purchased yesterday by my husband as a gift. The RUDE store manager said i couldnt return the item without a receipt. The items was never worn still on the hanger with tags. I called my husband on speaker phone to get a description of the cashier he bought it with. He said the guy had blonde braids. Turns out the manager was the one who made the sale and still refused to make a exchange. I then said i will make a review and he got nasty and covered his face and called the police. All because he was wrong with his bad customer service.. This is the manager who did this in the photo.

La
Review №6

Loved it! 😄Fully stocked! 😃Need more baskets. No baskets available. 😒

Mo
Review №7

Soooo it’s 8:23 3 people working ONLY 1 CASHIER DONT GO LATE OR ELSE YOULL BE THERE UNTIL MIDNIGHT SMH. CUSTOMER SERVICE NEEDS TO BE WORKED ON COMPLETELY . IF YOU HAVE THE TIME THEN GO BUT IF NOT PLEASE STAY AWAY

Jo
Review №8

The employee was on the phone the whole time that I was there, poor customer service

Le
Review №9

Shelves empty

Li
Review №10

Good deal love the digital coupons

Ms
Review №11

THEY NEED MORE EMPLOYEES BAD OTHER THAN THAT WOULD BE A 5 STAR RATING

Ma
Review №12

This is why Black people have a bad reputation when it comes to management. The store hours are 8am to 10pm they dont open the doors until 830 am which is very inconvenient. This location has a high volume of travelers going to and from work. It would only benefit Family Dollar for staff to open and close on time.

Je
Review №13

The ghettoest Family Dollar ever. Just horrible and embarrassing. All night employees on 1/15/20 needs to be replaced. Instead of telling me they system down they just talking and talking instead of trying to see whats wrong with the system. To much talking and not enough working. If I cloud give yall a zero I would. Smh

Fr
Review №14

Always helpful

Ch
Review №15

Even that the help is busy their are willing to help the customer.

Ma
Review №16

Quiet they had a glue i was looking for. And pregnant cashier was nice, but she had a cold hope she gets better. Green tea.

Ef
Review №17

Uapon entry you can smell the musk of the unhygienic individuals. It is beyond me the way the employees act towards customers who have general questions, to the rudeness of employees being on the phone and ignoring you. Also if you have a hundred dollar bill you have to spend at least forty dollars to cash it. Its a bunch a mediocre peaked individual who act like they are doing you a favor by performing their job. I would be ashamed if anyone I knew acted like the trifling, low vibration, crustations that work here.

DE
Review №18

Im handsomest I bet

La
Review №19

I made a purchase of $6.03 on 12/20/18. The cashier told me, We cannot take your $100 bill because you are only spending $6. Who. Says. THIS???I work for a large department chain. If I said this to a guest, I would be written up, or fired. Its called a transaction. You are a business in an area where cash is king!I called corporate before I even left the parking lot! Totally unacceptable even if you are in a high traffic area! There should be procedures in place for employees to TAKE CARE OF THE GUEST...CASH OR CREDIT!H-O-R-R-I-B-L-E!!! #FamilyDollar

Al
Review №20

They make you leave your personal belongings in the front of the store basically labeling you a criminal before you spend a dime. Couldnt even find the item i was looking for before an employee approched me and asked me to leave my bag up front, i promply walked out and did not spend a dime.

Ci
Review №21

You havent even stepped 10 ft from the entrance the employee already yelling at you to leave your backpack. Why will i leave my backpack when everything is in my backpack. And they dont even secure it, they just damp it on the side. Theres a way to talk to a customer to leave their bags not yell at them like that.

Te
Review №22

Store never opens on time. Three times same location. Almost 9 a.m one time. In fact its 817 now and no one in site. Calling corporate today.

Ro
Review №23

Good family store to shop for items for your home children adults food cosmetics groceries.

Jo
Review №24

Cashier was very pleasant!

Gr
Review №25

My experience was really nice real nice staff store looks good Jennifer works really hard .

Li
Review №26

Prices are not compatible with other store but well stocked

De
Review №27

The people were very nice inside the store

Ch
Review №28

Great deals and lots of stuff ! Love the 5$ off 25$ or more purchase coupons

Ti
Review №29

Mostly have things that I need at a good price

Pa
Review №30

It was nice and clean. The employees where nice.

De
Review №31

Store was in good condition today, service was great.

Ma
Review №32

Always an inexpensive choice for lots of necessities

Cl
Review №33

Wonderful place to shop and save money

Ms
Review №34

Nice staff and they have everything

Jo
Review №35

Its always hard to leave family dollar without buying things you dont need at the moment. Now they even have used games its a select few but its still something

La
Review №36

The place wasnt organized not very clean either the employees appearance very sloppy and it wasnt really a pleasant experience

Sa
Review №37

Best customer service ever

Da
Review №38

Ghetto, unfriendly, no professionalism, no smiles, etc. No wonder they work at family dollar.

Cl
Review №39

Pretty unorganized and terrible customer service

K
Review №40

Messy & cluttered but good service

Xx
Review №41

Run down even for a family dollar. Worrisome that there is only armed security sometimes.

Da
Review №42

Immediately located next to my bus stop

Ta
Review №43

Employees are unprofessional. They were eating their dinner at the register.

Me
Review №44

My things I recently purchased from another store got solen from this store co-workers were very unprofessional about and rude, I hate this store just a hot mess

Mo
Review №45

Said it b4 and Ill say it again. Why would you spend high prices for the same things FD sells for much less.

RA
Review №46

Staff was friendly and helpful

De
Review №47

Has a great staff

Th
Review №48

They store entrance upon walking in seems stuffy and crowded

Su
Review №49

Im handicapped and couldnt take the cart to me truck and I had to carry a large bag of dog food and other things I bought

Ri
Review №50

THEY HAD WHAT I NEEDED

Sa
Review №51

Didnt have what I.needed

T
Review №52

Typical dollar plus store.

Va
Review №53

Nothing on the shelves

Da
Review №54

Great mall

En
Review №55

Great service

Ka
Review №56

Great prices

Me
Review №57

Nice environment

De
Review №58

Always something Surprisingly cheap

An
Review №59

Great place

De
Review №60

Cheaper prices

Ka
Review №61

The sales.they be having

Qu
Review №62

Nice

Ca
Review №63

Great

Ma
Review №64

Slow

Ro
Review №65

Thanks

Information
7 Photos
65 Comments
3.6 Rating
  • Address:20720 Van Dyke Ave, Warren, MI 48089, United States
  • Site:https://familydollar.com/locations/mi/warren/28288/
  • Phone:+1 586-757-2988
Categories
  • Beer store
  • Dollar store
  • Clothing store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
  • Wine store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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