We didn’t have an appointment. My daughters car was running rough. It’s an older Audi. The service for this vehicle is usually on the higher side when it comes to getting anything done on it. Between the parts and trying to find someone other then the dealership to work on it. I was very impressed they were able to work on it. When she got it back she was so happy that it’s running great again. Thank you for the great work you did on it. Everyone there is very nice to work with. We will be back again.I just got my Tahoe back from Ode today. I needed fog lights installed. They were great. They were able to get them installed in a timely manner. The staff is always friendly and so helpful. I’m so glad that we found them. We will be back again.
From the moment i walked In every single member of the team was great! This is the place to go if you need help with tires or getting your car fixed! These guys are the best! And the nicest! Thank you!
Very disappointed. An appointment for the car didnt look at the car until 2 p.m. when I hit appointment for 8 a.m.. never called back to tell me what they found. Had to call them the next day. And they came up with all kinds of things wrong and never fixed what I brought it into the place for. I will never go back or recommend them again. Waste of my time and the mechanics time if they didnt want to fix my car. Im not going to put $5,000 into an old car thank you fix what I asked you to fix but couldnt do that whats money
They are honest and have great service. They go above and beyond for their customers. I have been using them for years for anything from vehicle inspections to large repairs without any problems. I highly recommend them.
Ive been coming here for years. The owner is a great guy. Very good customer service and mechanics. Wont sell you anything you dont need. Fair and honest prices. If I cant fix it myself I bring it to Ode everytime!!!
I am a regular at this establishment and I’ve recommended them to others! I am pleased usually! I’m on the fence about the service I received as of late! I’ve had to return the car and may have to return it again!
I wasnt sure what was wrong with my vehicle. They figured it out. Ordered the part. It was there in 20 minutes. I was out of there in 3 hours.
A little pricey but they know their stuff. I worked highly recommend
The best auto repair business Ive ever had used.the staff was friendly and professional.communicated, honestly, gave prices up front.,no extra money on the end . Odes have earned My loyalty and trust.
Great shop with high quality service
They made service for my daughters car very easy,she was in and out in less then 90 minutes and I was able to pay over the phone very convenient.two thumbs up.
This company took care of my needs. Needed a new battery, which they replaced after explaining to me what was best for my truck. They also did a diagnostic test to look for any other issues that my truck would need.. The guy who took care of me was very nice and explained each step the mechanic was doing. I will suggest this company to friends and family, as I did when I came home.
The experience was pretty good. It was not tge price we discussed on the phone. Another gentleman that worked there raised the price up from the gentleman I talked to
They got my car right in and it was super fast and affordable definitely recommend them for any car issues
Reliable friendly and caring staff! They know what they are doing and do not overcharge.
Armando was great with communication and service. Actually any time I called I was treated very professionally. Would highly recommend.
Everyone was very friendly and informative and professional.
The experience was fabulous they exceeded my expectations
Always friendly, very good at communicating and estimating repairs, will inspect for other issues and suggest future repairs and timing without being pushy.Awesome place, I highly recommend!!!
Had an issue with the driver side caliber that was fixed last August in Traverse City. It froze up and they were able to fix it and told me to contact the company I had it fixed and they are going to refund me the difference. Have been going to them for over 30 years. They are honest and up front.
I had to have my car towed there for a flat tire. Car was left over night. When I called earlier the next morning, they acknowledge my issue and worked out if it could be repaired. Needless to say I had to have my tire replaced and it was very cost effective. Communication was AWESOME !!! Would recommend to others.
Very professional from the start into the end I was informed during the whole process and these guys especially Armando made sure I stayed in my budget no pressure to buy more stuff. Thank you very much and I highly recommend you to anyone to try your service and work
Dependable service, fair prices, & friendly staff! Added bonus of available car rentals on site. I recommend these fellas often.
This is THE BEST, friendliest and caring business I have ever had the pleasure of coming to. These guys always ask how my family is doing. There is a large child friendly waiting area. They understand the stress and difficulties if a family with 6 kids & they have always gotten my van back to me in time for the kids activities. When my husban was hospitalized they were the first to sent flowers & a caring card!They are trustworrhy: they will always tell you the truth about the repair, have no problem explaining the issue at length with a non-car person & will tell you if your car is just not worth the repairs anymore.Did I mention they have a rewards program?!And there is a car rental service right inside the shop! Very decent pricing too!I CAN NOT RECOMMEND A BETTER MECHANIC or group of guys anywhere. ♡ My Go-To Business For Life!
Always friendly and helpful. Good guys. Have used them for years. More than just a tire shop.
Great service and communication. Would definitely recommend:)
The staff was awesome they made me feel as though I was the only customer. Excellent customer service.They communicate and help you develop a plan that works for you and your finances.Armondo you are the best Thanks guys for being in my community...
Very thorough job on my prepurchase inspection today, saved me a couple thousand dollars from buying a car i would have otherwise thought was in very good condition. Staff was very helpful and informative. Not only saved money but learned how to spot a few more issues when doing my own visual inspection of a used vehicle.
A car inspection was done when it wasnt necessary. The problem was very obvious. And even if they had to take off the front end to do the repair, it didnt take that long (2.5 hours) once they got the part. Other places I called quoted me a price 1/3 cheaper.
It was a good experience. They kept me informed about the process all the through.
Super helpful guys!
They were great. Ordered and got the tires in 2 days. Took 1 and a half hours to change all 4 tires.
Wasnt sure at first. Pick up car at closing time and repair wasnt working. Broken part in power window. Took it back first thing next morning. They took it back right away and found out bad part in window shorted out switch. Fixed it right away. Very polite and professional and honest. Ill be back for sure.
Great service! Honest and down to earth staff.No last minute fees and was given out the door pricing from the first phone call! Thank you Darin and Paul for all your assistance! I also want thank your employees in the bay that made my service possible in such a speedy manner.....Highly recommend!
Good timely service and communication. Priced below market cost for labor...i.e. less time to do same job elsewhere
Quick n fast. Great service.
Always great work. Stand behind their work. Been a loyal customer for 40+ yrs.. Wether my car, truck, or classic they are a pleasure to work with. You rock guys.
Ode Auto Repair people were very nice and professional.Provided me a rental at great rate and I am very happy with work that was done. I will definitely use them as needed in the future.
My family’s been coming here for years. Always quick repairs with a great price, and I don’t think I’ve ever had a problem with the work!
Were having brake work done here. Weve had our other cars worked on here before. Theyre vantastic. Great price.
Odes is a wonderful place to get your car repairs done. They have been servicing my cars for the six or seven years, the guys over there treat you like Family. When you go over ask for Paul or Darrin, and tell them Joyce told you about their service. I guarantee you will love the service that you will receive.
Very good at explaining what needs to be done so a girl understands. Thank you. They do great work. I will be back.
Great service I relaxed in the lobby and in no time they were done with the set of tires I had put on moms Santa fe. Ill be back for a set on my Suburban 👍Thanks again for the ride too,you guys are the best.👍👍
Clean, signs require mask & social distancing in waiting area chairs are distanced, appointments required they understood my concerns and made sure I understood what & why I was having my problem before doing the work & the price was great Thank you guys
It was my first time going there, I had an excell experience, they were friendly,quick and very informative on what was wrong with my car. And there prices were reasonable. This is a place you can trust without getting screwed over. They will definitely fix your car right!!!
Darren, Armando & PAUL were very courteous! They got my tires & rims on my truck when promised. The mechanic Tom was very meticulous! His attention to detail was very nice to see. I asked to have my tire pressure set at 50 pounds and he provided the service very quickly.. There was no grease on the steering wheel! They installed a floormat to protect my carpeting. I have been coming to Odie tire since 1982. The professionalism and honesty always brings me back. I thank you so much for a wonderful job. 🙏😇💕🇺🇸👌👍💐🏄♂️😎🙏
I had a great experience at Ode! I was referred there by another tire shop and I was beyond happy with the service I received.
I have been treated like a family member who got away with a deal on car repairs and an expert who did the work. The money was easy to pay because of the good respectful people. Thanks Paul and the gang.
The men there were all so helpful and friendly! They got me exactly the tire I needed and went out of their way to get me my tire faster than it should of been!!! Highly recommended!!!! I would deff go back to them again!!! First experience was a good one! Thanks again guys at ode tire!!!
I had a very complicated and challenging issue with my 2017 Ford Fusion. After shopping around I decided to bring my car to O.D.E and it was the best decision I could have made. The staff was friendly, understanding, and caring they accepted the challenge with no problem. I was back on the road in no time. Thanks guys!!
I needed rear tires - they gave me a good price and were done ahead of schedule!
Excellent 👍
Tire blew out 50 miles down the road. Brand new $200 tire. Would not replace. Claim the fault is mine. Would not recommend
Went to get 2 new tires for my vehicle and was so pleasantly surprised with the wonderful consumer service/overall knowledge of the staff. I explained I have never driven in the snow so I need good tires but also cant break the bank so he gave me a few options and we got down to the best option for myself and it was priced perfectly. Service was done quickly and I will definitely be returning as well as recommending everyone I know!
In and out passenger side headlight bulb replacement. Called around for five days and couldnt get same day service. Was driving by Ode after work.I walked in and got service. 👍
Great customer service
The repair options were outrageous. I was quoted $1500 for four services so I asked for a new quote for just two. He tried to tell me the same exact price... $1500. Not sure whats going on here but I took my car somewhere else and got ALL 4 fixed. Armando was nice, he earned the second star. 😍☎️
Excellent service, very nice people and great customer service. Paul and Armando were both very very helpful and nice. Definitely recommend!
It was time for a tune-up and they took care of everything in a few short hours. The original quote was reduced significantly to a fair amount and the work was completed satisfactory. The pricing was honest and from personal experience most shops charge you for things you dont need, Ode doesnt. They took care of everything that was needed. Ive been coming here for years and will continue to have my cars worked on at Ode. You can rent cars there also which I have.
Told me everything I needed to know about my car and was easy to talk to. Also, I understand that road safety are their main priority. I will continue to bring my vehicle into their shop from now on 👍
Ode Tire has provided me with exceptional value for many years and this experience was no different. During a service visit they found a small crack in one of my rims that had been causing a slow leak. I was pleasantly surprised when they said it could be welded and that a new wheel would not be necessary. They repaired and balanced the wheel at a very affordable price. Thanks to Ode Tire, the car rides great now and the leak is gone.
They were very professional and courteous.will definitely use them again.
SERVICE was EXCELLENT as always.
I have been using Odes for several years now and have never been disappointed in the the service, the prices and the integrity of the company. The proprietor and staff are helpful, courteous and honest. I highly recommend that you give them a try
When Darren discovered the problem and I told him the work had been done a few years back, he asked me to fax over the paperwork. He said the job was under warranty and he took care of everything. When my car was ready as promised, Armando called and explained in detail what was done. If I did not understand he patiently explained until I understood.I was treated very kind, my car runs great, the cost to install warranted parts was reasonable price. I have found my forever auto repair shop .
After being taken by several auto repair shops I found ODE. I have never been happier with the service that I got at ODE. They did a fantastic job repairing my car after an accident. Paul went out of his way to help me with the payment of my bill and Nathan did a great job explaining what was being done to fix the car, even showed me pictures of what was being done. Overall, I am glad that I found ODE and will continue to have them service my car. 🌟🌟🌟🌟🌟2020 UPDATE I had my oil changed and the tires rotated using a coupon that I got from ODE. They have not changed a bit. I received excellent and courteous service. I tell everyone about ODE and will continue to do so. Theyre just a fantastic Auto Shop!Update May 2021, as usual ODE came thru again. Exceptional service, and super fast turn around time!
Fast service. Great customer service. Would highly recommend. Prices are very reasonable.
Best place ever to get car repairs done! Paul is an absolute gem! My car needed plenty of work but not once did I feel pressured to have any of it done. Paul was honest about what was most important (not the most expensive) and ultimately did 90% of the work in 1 day for a very reasonable price. Will definitely go back to finish the work & purchase my tires too! Id recommend Ode to everyone!
When I first stopped in there I thought I may have found a nice place to do business with in regards to my car. My neighbor has been there several times and I did like how I was greeted. The gentleman took a ride with me so he could hear the sound in the rear of my car. I already knew it was my shocks and just need them to confirm it. He gave me a somewhat estimate of what the shocks would cost and I was willing to pay that so the gentleman told me to bring it back at a certain time....So I did! When I get there he states it will be something like $54 but it doesnt got towards my repair. Now dont get me wrong i have no problem paying for the estimate as long as it goes towards my repair My neighbor had already informed me that she has never payed for them to check her car out more than once....Wow so I wonder what was the difference between her and I!!! But Oh well
Good customer service. Everybody works good together. I will come back for a oil change. I 💘 my tire on my Truck.
Fast, Friendly service. Open till 6PM
My husband and I were referred to Odes from AAA. My left axle broke in half and they repaired it. My car is fixed and they did great work, but they way in which they left my car is highly unsatisfactory and unacceptable. Yes, my car was junky before it went to be repaired, but thats not an excuse for the lack of concern in leaving dirty finger prints over my paneling that wasnt there prior to being in Odes care.I am very pleased to share that the owner honored his word and offered me a complimentary detail. Than you 😄
The customer service is great. There staff is very knowledgable and friendly. Have been going to Odes for years!
Worked with Paul who was able to get me back on the road in less than 24 hours with special order tires at a great price. Forget these Big Chain Tire Stores - Go to Ode!
The staff was very polite, and I went to Ode because my mom and sister referred them. My Baby🚗 is running smooth, no more rattling noise or shock pushing through the hood of my car. The rental.car they put me in while I waited for them to fix my car, was excellent, and the amount I spent on the parts and labor was way cheaper than the competition 👌💪... I appreciate the good quality & friendly service ! Thank you Ode Auto Repair and Tire
Good service, good staff and decent and fair pricing.. They talk to you about all thats needed and keep you up to date on progress of the work.. Id recommend them to all.
I highly recommend Ode for tires, repairs, and oil changes. As a female senior citizen on fixed income I have peace of mind knowing I will always get a fair price and great personal customer service.
Women get taken advantage of when getting their cars fixed, so a friend recommended your establishment, and I am grateful for the advice. Everyone there were awesome, and offer a good deal.
Personal and reliable service. Quick and courteous. Got a great price and quality tires as I requested. Been a customer for 38 years. No place better to go. A customer and a friend.
Staff was very helpful and pricing was great. They had my tires on very quickly and hooked me up! Definitely recommend Ode!
Great service great price and friendly service i will definitely be taking my cars there from now on
Only get tired here thats there thing not cars
Got me in and out Super fast.I got 4 tires replaced on my 60 Exmark. I brought in tires with me and they got em done within a hr. I will not being going to another tire shop. Keep it in the neighborhood. Thanks again guys. Paul from Metro lawn 👍👍
Love the place I take all Richys auto sales cars there
I was looking all over for someone to have wheels and tires for my 1957 Airstream Overlander. Not only did they say they had the wheels,the tires were in stock!Thank you,Happy Camper
Good customer service and support, product availability and staff had a good sense of humor, thank you so much.
My wife and I have been taking our car to Ode for years. we wont go anywhere else. The service there is thorough and fast. Darin and Paul are very friendly and personable and we have always enjoyed working with them. They are more friends to us than just the guys who fix our car. Ode is a great place to have your vehicle repaired without any worries and at a very fair price! You wont regret going there!
Love these guys! Quick, competent, uncomplicated and super friendly! Would recommend 100%!
Great staff with excellent service. They didnt try to sell me anything i didnt need and completed the job very quickly.
These guys rock. Always take care of me and my vehicles. They did all of the maintenance on my last vehicle, and it was still running top notch after 220,000 miles. The next one will get the same treatment.Honest assessment of vehicle issues. Theyll let you know when something must be done now, or maybe it can wait.Great recommendations for type/brand of tire to fit any budget. They offer a Road Hazard Policy, highly recommended.
Great service little pricey but one on one attention
Employees were very kind and knowledgeable! Paul was very helpful, I knew I was in good hands. I was also happy with the price, just as quoted!😊
Ode tire repair came thru clutch once again... Thanks Darrin & Tommy
Great to find a local family owned business like ODEs. They performed complex, high quality engine work, on time and within the estimate on an older vehicle. Very happy to find an auto repair business that I can trust. Odes is the best.
Very nice people took care of my tire issues professionally and at a fair price. Will go back there for further auto repair needs.
These guys always do a great job and give you a fair price. They have always been super honest and not pushy. They have matched competitors prices. And have rushed my car in and out so I wasnt without it when in need. Plus they have a rental car service right on site.
A good place to get tires from. They were helpful and gave me a fair price on some tires.
I called on Monday. Managed to set up a appointment for Wednesday at 8am. (Which was the forth of july) Figured they had to be open since they gave me a appointment for that day. I get there early this morning. 745am. I wait till 815 in case they are just late opening. Guess they closed. Thats fine but...why did they give me an appointment for today Then? Ill call tomorrow. To see what happened. I am a return customer. Not happy with this mix up.
Very nice & helpful guys! They explain each problem in thorough detail. I would definitely go back again and send friends and family as well! 😊