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Parts Place Inc
5510 E 10 Mile Rd, Warren, MI 48091, United States
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Parts Place Inc
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Ja
Review №1

Make sure to check these guys out for all of your Volkswagen needs. They have plenty of hard to find parts stored in their massive warehouse for your convenience. They are quick and extremely helpful. Big shout out to these guys for helping me keep this lady looking beautiful and on the road!

Jo
Review №2

Phenomenal customer service. Ill be making all my primary part purchases here from now on.

As
Review №3

Good quality products at a reasonable price. Very fast shipping. And lots of selection for any Volkswagen project.

St
Review №4

Best thing to do is call for harder to find parts. Good quality and very responsive.

Mi
Review №5

Steve and Duayn are incredibly helpful. Parts Place has been invaluable for rescuing our 81 diesel caddy from an early grave and keeping it running ever since.

Or
Review №6

High prices...spotty quality. I rebuilt a 1981 VW Rabbit 1.6D from a rustbucket in a field to now being my daily driver. I recently needed a new injection pump so I looked around and decided to spend the extra money on the Parts Place pump because I thought it would be the best quality(based on price and reviews). After reinstalling the new pump, my throttle would not return to idle without extra assistance. I troubleshot and replaced throttle cables and the pedal before figuring out that the spring on the new pump did not have enough force to return to idle.After talking with Parts Place, they told me the only thing I would do is take a look if remove it from the vehicle and send it back. Then I will have to wait for them to take a look at it, reinstall and time it again...and hope it works. In the meantime, the car will sit and be worthless for weeks.Will not buy another one from them...Ever!

Mi
Review №7

I order alot of parts from here. I will never buy anything from this place again. Steve say all scirocco brake cables are the same doesnt know nothing about vw.

Ke
Review №8

Bought rebuilt engine from these guys. Had it installed, right off the bat bad valve. Shipped head back. Their rebuilders had to be contacted directly to fix the problem after a week.I had to pay for taking the head off, and reinstall and shipping. So much for their warranty.Now Im sitting in New Mexico with less than 6000 miles on rebuilt engine with crankshaft bearings toast! Dont buy any rebuilt engines from Parts Place Inc theyre butchers!😠

Do
Review №9

The right VW parts, at the right price, fast shipping.

Ja
Review №10

Ive dealt with this company on and off for almost 4 years. The orders do arrive pretty quickly depending on weather. I live across the country so the winter time wasnt very helpful. Steve and Larry, thank you so much for your advice and pleasant conversation. Larry, thank you for your insight to the fuel distributor. Still havent been able to test it out. Keep up the good work as a company. 86 golf 8v.Sincerely,Jason

Ta
Review №11

Shopping experience was great purchase multiple items good customer service response and my queries were answer speedily with follow up checks on my delivery. The most shocking thing is that I am all the way in Jamaica and they reached out to me

No
Review №12

Love this place for all my vw parts.

Ke
Review №13

If you need something for your VW, they have it.

Jo
Review №14

Excellent selection of parts for my VW. They even ship to Alaska. Have had nothing but great interaction with them

Ch
Review №15

Ordered parts on the 15th of May, werent shipped until the 27th. Didnt get them until the 10th of June. I havent even checked to see if the parts fit yet, but the shipping situation alone is ludicrous. I understand a long shipping time but it shouldnt take 2 weeks to box it up and take it to the post office.

Ma
Review №16

Jack called for a cylinder head that we have listed online. He said he wanted the core engine block also, just had to make sure it had the correct stamping. We verified stamping, removed the vehicle from its permanent spot in the yard, spent a few hours removing it, tied it to a pallet, billed his card for it and after we sent an invoice he calls and says thats not the correct engine. Guy thinks hes a VW specialist but he is nothing but a talker. Go online and check out the reviews, dont waste your time.

Ed
Review №17

I have used these folks over the years. They answer my off the wall questions and have benn very accurate in supplying parts for me.

Da
Review №18

I recently purchased a re-manufactured vacuum pump from Parts Place Inc, which I received in a timely manor. The part I received was clean with a fresh coat of paint and all seemed well so I installed it and it worked great for a week. When my brakes stopped working again I pulled the part out and dismantled it to find that it was just a used part with a coat of paint on it. All the internal parts were worn out, they didnt even install a new diaphragm in it! Needless to say I am not happy with Parts Place Inc. I have owned my car for about a month now and have already spent $400 at this website and was planning on much more but I dont like being cheated so I will not spend another dime at this website.

HM
Review №19

I have ordered parts from this place in the past and been generally happy with some of their products. I recently purchased some parts and saw they had a convertible top boot bag available and I ordered it. Do not waste your money. It is only a glorified black trash bag. It doesnt even close so it is not even a good storage container. I will not be storing my boot in it and will discontinue ordering anything from this company. This was just a ripoff item.

Da
Review №20

Great selection of parts, just wish the customer service was as decent as the selection

Pa
Review №21

Got some parts for my ghia s transmission back on the road again

Ch
Review №22

Great products fast shipping, ordered through amazon . Would highly recommend!!!

st
Review №23

I received excellent service from Parts Place. I ordered a pair of steering rack boots for my 1990 Jetta GL. I ordered on Friday and they arrived Monday and I replaced the cracked one that night. They were from a German company made in Italy (Good quality). This saved me at least $100. Good quality, good price, and my order arrived quickly. Great experience overall.

Hu
Review №24

Extremely helpful.Everything was the right parts for my car.Shopping right on time as well

Re
Review №25

Fast shipping. Knowledgeable staff.

Ca
Review №26

I definitely recommend these guys to keep your older vw going. With their massive inventory, knowledge, and hard to find treasures, it is well worth the value.

Mo
Review №27

Made my first order at night and realized I needed a couple more small things in the morning which I ordered that day. Within an hour they had contacted me saying they pulled my package, added the couple small things and were refunding me the second shipping charge. That is not the kind of personal attention I expect from an online store! Cant wait to get my stuff and get to work on my old VW!

Du
Review №28

Asked for a catalog on a 2006 jetta tdi, got a catalog similar to the ones printed around 1985 . no newer models, at least EMPI has up front catalogs

Mi
Review №29

Been working on my bug for 3 moths now, they have been super helpful and great. They have had all the parts i needed

Ed
Review №30

Hi, good morning! My name is Edgar and I´m from Brazil. I´ve been looking for some 87-90 VW Fox Parts for a long time and the only place I found it, was just with you. I filled a shopping cart with the all parts I need, but when I was completing my checkout I saw that you ship only to USA and Canada adresses. Please, could you open an exception? I´d really appreciate.

Ge
Review №31

Great place for VW parts. Phone, online or in person.

lo
Review №32

I have been a customer of the Parts Place for many years, purchasing many parts for the different VWs i have owned. When i call other auto part stores and they dont have the parts im looking for, i call up the guys at parts place to see what they have in their used parts, which is filled with some of the oddball Volkswagen only stuff.Glad they are still around offering the parts i need for my new to me 2008 Golf, and keeping me away from the dealer.

wh
Review №33

Should have stated in their name or in their title somewhere that there a VW only place

Ja
Review №34

As a former employee this place is the go to shop all the employees drive vw and know the cars as well knowledge of employees on vw is amazing overall beats the dealer prices

Mr
Review №35

SAD its closing, its an end of a great VW ERA!

Da
Review №36

I have ordered hundreds of dollars in parts from this store, and for the most part, they have been fairly good. A bit slow at times, but they can get parts that others cant and they know more about VWs than any other parts store I know. That being said, I only use them for stuff I cant readily find elsewhere for less money, or when I am combining shipping with other items from their store.Case in point: I have a valve cover oil leak and Im going to get a new gasket and a valve cover baffle, since my Rabbit Convertible is a 1984 and VW didnt install baffles until 1985. Nobody else seems to know what a valve cover baffle is, because if Rock Auto sold one, Id buy theirs. They have been excellent for reliability in getting replacement parts for my Rabbit, and dirt cheap, too. I will be ordering from them today.About 2 years ago,I had a leaking output shaft seal and my front seats were rattling a bit, so I ordered a set of plastic seat track sliders and an output shaft seal kit for my 100mm CV shafts. The only piece in the output shaft kit that fit was the center plug, the seals were too small, but the bag was CLEARLY labeled for the 100mm, not the 90mm. The bag looked like a kit that was packaged in house from components they order. I had to go to OReilley and have them match the old seal, which they did, but I needed to use the cap, so Parts Place refused to exchange or refund for the wrong parts they sent me. Same with the seat sliders, they said they fit, I must be installing them wrong. I have 1987 GTI 16V seats in my Rabbit, but the kit said that it fit both cars. Nope. Still, too cheap to hold a grudge for more than a year.as for reputation, back in the early 1990s, somebody in the Auburn Hills area tried to order almost $1,200 in Sea-Doo parts shortly after I made a mail order purchase from this store. I only used my credit card for mail order, so I know the number was stolen from their store. The Sea-Doo shop called me after he saw that the shipping and billing addresses were different. The wouldnt tell me the shipping address. Recycled Bugs (their name at the time) said that the guy who stole several customers credit card numbers was caught and fired, but Im definitely a little wary of this store because of it. They hired a thief, so I DO put some blame on them, for not checking his references.

Mi
Review №37

Before finding the Parts Place I went a local auto store to look for a PCV valve for my 2000 VW Cabrio. I was informed that the part wasnt available in their store, but they could order it from the warehouse for $120.00. Luckily, I decided to go home and do some research instead of buying it from that local store. So, I did a quick Google search, I found Parts Place, and I AM GLAD I DID. The same part was available at Parts Place for only $.42. So I ordered the valve, it shipped the next day, and arrived a day later. I am going to install the valve on my 2000 VW Cabrio tomorrow thanks to Parts Place.Ive never been this satisfied with a auto parts business before, but I am extremely happy with Parts Place. The Parts Place will definitely be the first place I look for VW parts in the future.

wi
Review №38

Good job

Jo
Review №39

Love the new manager and staff

Cl
Review №40

Used to work here, nice family business

Information
8 Photos
40 Comments
4 Rating
  • Address:5510 E 10 Mile Rd, Warren, MI 48091, United States
  • Site:http://partsplaceinc.com/
  • Phone:+1 586-757-2300
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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