Just went for gas. Quick and easy.

I orded a breakfast quesadilla, and I didnt get what I ordered. Took it back in and the person cooking reprinted the ticket, set it on the counter and walked away. Wouldnt say a word or even look at me. Guess its 7/11 breakfast for me from now on. Ill never go back here if thats how little the care about their customers.

Your lovely Wawa experience is replicated here on what seems to be a smaller spa e but same treats and good service is around this shop.

I decided to do curbside cause I had my Littles in the car with Me and I dont wanna take all 3 toddlers in. I only got 3 items. Small and large Mac and cheese and 5 chicken straps. I waited over 30 minutes in the curbside pickup spot. I called the store twice no answer. Now I have it charged to my card and I didnt even receive the order. Horrible.

Trying to get coffee. it took 25 minute. very slow. 4 min per drink. other that that everything is ok.

I come in this joint every morning. Without fail there is either a line or no coffee. This morning I had to wait 15 minutes for coffee. After the guy had the nerve to tell me I just have to wait and its not his fault it wasn’t ready. Not a good way to start my day. #keepyourfreecoffee #ialreadypaid

Easy access, no line to enter. Free ATM, good gas at a good price.

I go to wawa everyday. At least 3-5 times a day. I haven’t been near one for about 12 years. There are no wawa’s in North or South Carolina. I do jump around to laplata, Billingsley and Berry Road. Besides billingsley for about 6 months. I have great experiences in general. Stores are usually pretty clean and staff very friendly and helpful. I usually get food and coffee at berry road and laplata only for specific reasons. (Will put review on billingsley wawa soon.) I came to berry road around 10-11 pm one night and ordered the combo soup and half sub like always. After waiting for my food for over 10 minutes because it was understaffed and had a new person making meals by themselves. My order was incorrectly made. I called as soon as I was home and seen the issue. I talked to the manager of the food department and she was kind and apologetic and offered to remake the meal with a refund. I was blown away from the offer. I went the next day and seen her and she took care of it immediately. She made the inconvenience very pleasant. Now two weeks after that. I again go around 10-11pm and the same situation had happen again. I called that night and no one would answer the phone. So I end up calling the next day around 3-4pm. I talk to the same manager last time. I explain that I had paid for extra meat and cheese and the meat was taken care of but there was almost no cheese but little pieces here and there. The bbq sauce that comes with it was not applied either. I paid almost 10 bucks for the meal and it’s half a sub. All I wanted was the sub to be what I paid for was my point of it all. Well she listens to my concerns and remembers me from the previous time and the mood changed completely. The attitude on the phone was cheerful to rude and abrupt. I was told that it would only be remade and no refund because it sounded like a funny story. As you can see in the picture ( I worked in food and wanted to show her in case this came about.) the lack of cheese and no bbq sauce. I tried to ask her could I just get the sub I paid for and I will show you the picture when I get up there. But I was rudely cut off and was rudely told with implied message of lying and trying to con her or the system. Which I understand some will try to if they can. But I was blown away how aggressively she changed and interrupted me while trying to elaborate everything I am writing now. I will never get food from this location or any location now if she is working there. Not everyone is trying to take advantage of the system. I never asked for money and usually won’t unless it is really required. Mistakes happen and with training a new person and them being left alone with a line with long wait times. It’s expected. But all this would have been avoided if she would have listen to the whole story and my request. Needless to say I never went to get the sub remade. My business is apparently not wanted there and nor shall I take it there again. But wawa needs to train her to listen fully to the customers before jumping to their own conclusion and pushing business out the door. My friends and I have not been back for about a month now. We all have no problem going out our way for a business that is respectful and appreciates our business. Sad how wawa was a 4 star in our ours and now down to one because of a bad seed on customer service. Best of luck for the future.

Very lazy individuals working here. It took over 40 minutes for them to make my order.

Late night staff is great. There is a gentleman that would make my night with his personality.And the food and prices cannot be argued.Even gas prices are bar none.Clean and tidy.............................................

Delicious drinks and scrumptious subs/hoagies

They have chili on the menu but NEVER have it, and tell you its an hour wait for you to get it! If chicken noodle soup is always available, why isnt the chili? May as well just take it off the menu!!!! And whos going to wait an hour for chili to be made?!?!?! Thats ridiculous!!!

This WAWAS here in Waldorf, MD is the WORST ever ! ! Extremely UNCLEAN ! ! The Manager - Mr. manny could not care less about his Customers - he just wants to make everyone sick - COVID 19 ! ! These are the type places that need to be SHUT DOWN ! !

So for the most part I love coming to this wawa but, last night I got some bad customer service.I came in around 8-8:30pm on 07-07-20.They had a new flavored coffee out but, it was empty. I asked could they brew a pot because I wanted a cup. They told me no and could not do it after 2pm.They mad it seem like it was a big deal to make a pot of coffee.Then I asked could I buy a bag and I was told no.Overall this really makes me not want to come in while the PM shift is working. They always so no to everything.The AM crew is great! The overnight crew rock. There has been plenty of times I have called at 2am said im coming could yall make me a hotdog and they do.The little things count. The PM crew can take some pointers from the AM and PM crew.

I wish there were more places like this around town. Looking forward to going back again.

Always competitive gas prices and one of the busiest locations in the county. Always a line but generally moves quick. Fairly clean bathroom compared to most gas stations. Easiest to access going southbound on 228 or from Western Parkway.

Its interesting reading negative reviews on customer service. Lived in area 4 years, go here regularly and everyone is always pleasant. Sandwiches are made quickly even when theyre super busy. Great coffee as well. Nothing bad to say, its your typical wawa.

Matthew who is usually at the cash register is ALWAYS on another level of being kind and courteous to every customer that comes in. Well spoken and well-mannered individuals are excellent representatives of wawa a brand as a whole!

Listen food at Wawa is always great. I worked at a Wawa and it was a great experience. But the Wawa in Waldorf MD has staff that is deplorable. The food manager was making the food and it took way too long, with little traffic. They need to sort out their staff, because this was sad, seeing as they were making food with the attitude of painting their nails.

Bathrooms were so dirty. I was shockedI didnt wanna purchase anything I was so grossed out.

Exelent

The sandwiches never disappoint. Great coffee always

I travel the country, and I’m from Philadelphia, so needless to say, WAWA is a daily stop whenever I’m on the east coast. But when I’m in the Waldorf area, I’ll drive a little further to hit the WAWA on Berry Rd. Any time of day the staff is friendly and cheerful... but the smiles and greetings of the morning cashiers actually create an energy for everyone else getting their coffee to start their day. There is a little bit of magic in this particular location.

I loved Wawa & their sandwiches. But today I had an issue with my meal, I was eating my sandwich and felt something funny in my mouth, it was plastic. Plastic in my sandwich. How disgusting is that? How did it even get in the middle of my sandwich? You workers need to be more careful.. I don’t play about my food & sanitary issues so Wawa’s sandwich making department will never get another dime out of me, sorry not sorry.

Waited my entire break from work for a 4 inch hoagie. Several people came and went after me and i still hadnt gotten my food. Eventually after 20 minutes i just left. I will never waste my time or money here again because clearly they dont value loyal customers. Ive been doing business with Wawa for over a decade now and I dont think Ill be coming back. I cant afford to miss time from work while these incompetent children play kitchen.

Whoever was on the register at 3:35pm on 8/18 needs a raise! This is man is awesome and a whole different level of customer service!

Excellent service from the cashier guy with the long hair he is the only one that is pleasant. The food is great! I could never figure out how people are at gas stations but soon as I ate here I kept coming back! The paninis are great the sandwiches are great the hoagies are great!

Best chocolate croissants and always provides excellent customer service!!

Tesla supercharger coming soon..!!!

Very poor customer service. The manager that had the poor customer service is named Dawn. For some reason we can know if they have the item before we come into the store

Good location easy to get in and out of unless you are going north on western parkway

Sandwiches= good, Customer service = average. The only thing I cant tolerate is when Im in a rush and there is no RECEIPT PAPER at the gas station kiosk... so I have to go inside and stand in the long line of people waiting to pay for their mints and snacks ( defeats the whole purpose of a credit/debit card kiosk). I actually stopped going to wawa for a few months because of a streak of missing receipt paper on 4 seperate occasions. It is not a coincidence that this happens; it is a case of reoccuring neglect.

Terrible customer service. Stopping here just reminded me why I normally try to avoid Waldorf MD. Go to the Wawa in laplata its way better than the one on 228.

I worked there, the food taste great but as far as working there and their staff horrible !! And thats not even the word for it for me the experience was poor the staff, management, and organization was just as poor. I thought working at mc Donalds was bad working at wawa was the worst work experience of my life the manager hired a lot of young people and a lot of the young people were there more to make friends instead of hiring people who really want to work. for me Wawa needs to be fixed on every end even on customer service but that wont work until they change the staff

Good food quality. Friendly service.

I’m the one buying all the cookies and cream milk before you get there 🤫

Its not the best, but convenient location

Love the hoagies, excellent service, no atm fees and fair gas prices!

I miss WaWa. This one was a good one

I decided to stop on 03/01/2018 since I needed some breakfast before I started my day. I walked in and saw a lady putting the breakfast foods up at the cash registers so I proceeded to ask her what meat it was. I said excuse me the first time, she walked away so I said excuse me two more times because I thought I was talking too low. So she turns around rolling her eyes at me and said “what”. I asked her what type of meat was the sandwiches. She told me “pork” and said something under her breath. I had to leave with nothing. I will only get gas, IF I REALLY REALLY NEED IT.

Also good sandwiches usually a wait

I called for gas prices and they wouldnt tell me. Wow, Ive never had this problem before.

Great staff and gas prices

Wawa, one of my favorite place to stop by and get a quick bite, however this morning I stop by . I was in a great mood until I observed one of the food preper (excuse my term) left the station with gloves on that she had on while preparing the food and she came over to the area where the general public is buying interacting and touching everything. Then she returned to the food prep area and continued to prepare the food in the same gloves. Well that simply did not sit well with me, so I asked one of the cashier (The lovely and always pleasant Ms. E) about when is it appropriate for an employee to change gloves and I told her what I observed. Ms. E in her always sweet manner apologized for my dissatisfaction and politely directed me to the manager on duty (Mr. Nicolas) who was very uninterested in what I had to tell him, he came up with his many excuses for bad customer service and acted as though I was just a bother. Yes, it was peek hr. and a lot was going on, however Mr. Nicholas was so rude, I am left with the impression that, maybe because of my accent and him being just another one of those who thinks that, when a person with an accent complains, it is something that is un-acceptable. I am not complaining to have anyone loose their jobs, but rather should be a teaching moment, reeducate the employee on infection control and why wearing a pair of gloves from the food station, to the general public area and back to the food station, is totally unacceptable and is a danger to us all, especially those of us with compromised immune system. MESSAGE TO MR.NICHOLAS MANAGER TREAT OTHERS LIKE YOU WOULD WANT TO BE TREATED!! YOU APPREARED TO BE ONE WHO LACKS THE ABILITY TO DO SO, HOWEVER THERE IS STILL ROOM FOR IMPROVEMENT.This WAWA is located off Rt. 228 in Waldorf MD. I went there on 01-23-2015 around 08:30 and 09;00

Gotta love the low, low gas prices, friendly service AND free no fee ATMs.

Goos food and planety of Gas Pumps. Gotta try the Steak Egg Panini

This store is great after its remodel

Very friendly efficient staff. Store looked clean, and updated.

The food bar is great! Gas prices always depend on time

Cant go wrong @ Wawa

Their Great, from convenience, to service.

Gotta love wawa

My favorite gas station.

Clean and great service

When you dont know what you want. ...its Wawa time.

Great Customer Service

Ghetto ass females working here 😡🤦

The food is just gross. They gave me the tops to the banana peppers and the roasted chicken was rubbery and just didnt taste like chicken. What a waste of money.

Great sandwiches and snacks

They put too much mustard on my sammy.

Clean and friendly place!

It smells weird