Holts own Blake Wilson got us a great deal on a CAT 289 D3 and a generous trade-in for our trade. CAT has put a lot of thought into their machines and how they work with especially CAT attachments. CAT is the most comfortable equipment I have ever used.I accidentally paid Holt sales tax on an agricultural project, and Blake did all the research, footwork, and stayed with it until I received the refund. After the sale, Blake continues to make himself available with anything I need. Blake Wilson, Holt CAT, CAT, and CATs attachments get an AAA+++ rating from this satisfied customer.
All in all a positive experience. I work on heavy equipment sometimes and I had to pick up a grease line for a front end loader from this place. I went to the parts department and went to the wrong area and they kindly referred me over to the right area where Tony helped me. All staff was knowledgeable and friendly, and went above and beyond to make sure that I was taken care of. I will be back and recommend this place to my friends that need caterpillar parts and service
Good group of guys and gals here, excellent CAT dealership, top notch work performed here!
Best place to get your machines repaired and serviced.
Fantastic service. The warehouse crew is the best in the state!!
Very friendly, knowledgeable people at the counter. In and out quickly..
I work here so.....stop asking me to rate it. Lol
I order parts from the Holt Cat Waco Parts Store, because of excellent service they provide. The rep I usually work with, is very knowledgeable and she provides good communication and gets me the parts I need in a timely manner.
Very helpful people nice to deal with when looking there
Terrible, terrible waiting time at will call......we got equipment to fix and we wait entirely too long to get our parts.
I would recommend Holt Cats Waco Parts Store, because they are very knowledgeable and have a great inventory of CAT parts for commercial engines or machines. Their location is convenient and they are always very helpful.
Every single time I order parts theres no record of my company having an account. Every time for 4 years. Fix it.
Engine work failed after 12,000 miles. Service manager wont stand behind the work or his mechanics. Nothing but excuses and sloppy work.
First class place
Order valves for a 3406e and they sent me b models twice not to impressed by Waco cat should have just waited 8 weeks more and went with Warren cat in owwaso
Techs do a fair job