Excellent customer service. Ada Flores was super helpful and loved that she is bilingual. The high rating this Metro by TMobile have is well deserved. Definitely the best one I have visited.

Excellent customer service at this locationBest in Waco and surrounding areas.The manager of the store is the best thanks guys!

Celeste and Flo are the best! I recieved the greatest customer service from them! I wont ever go to another metro store again! Hands down and 10 stars they went above and beyond to help me and put customer first! Really though, I think of all the business Ive been a customer and patron of in 2020 they were the best in customer service and just genuine kindness! Definitely go see celeste and flo!!♡☆

Wow!! What a wonderful group of people and customer service Imran,Monica and staff practically saved my job. There advice and assistance in solving my mobile phone issiues concerning my business really proved that Metro PCS on Waco are really about there customers. So proud to be a Metro customer.l🥰🥰🥰🥰🥰

Best customer service 👌 ty Flo🤩

I loved the store bill was very helpful Jessica greeted me when I came in the store came in to pay my bill left with a nice phone how can u beat that 2 thumps up.

Always like coming here great service always feel welcome

Thank you isabel for helping me with my new phone

Great costumer service, imelda helped me with my phone and gave me a deal!

Can i just start off by saying that today was not my day.. i walked in the store and the first thing i noticed was the girls smile and the way they greeted me.. i was throwing a little fit but Ada made my time in their calm me down.. she gave me a good price for my phone case and temp.. girls diserve a raise

Came in to start service and Monica helped me. She helped set up my gmail account for work. Thanks for you help Ill be back.

The customer service was excellent...A special thank you to Ada Flores for setting up my service. I like there teamwork. Team keep up the great job!!

Went in the store thinking I was going to have to spend alot, Ada helped me out with an amazing deal and case.. girls are also sweet they greet you at the door with a big smile.. definitely coming back

Staff Was really nice and friendly greeted me properly.. Ada helped me out she and explain every step also helped me recover my email.. definitely coming back for more..

Very nice and cool highly recommend

Went in there to make a phone payment and staff is so friendly and kind. Karen assisted me and hooked me up with a phone and accessories. i highly recommend this location.

Staff was really helpful loved the way Ada helped me she gave me an awesome deal.. girls are really nice and loved the way they explained everything.. they need a raise.

Juanita at this location was so helpful she got me in and out and no time thanks for the excellent service

Came to pay a bill and walked out with a new phone. Thank you Monica

Im very happy with my new phone. thank you Ada for helping me back up my device i thought i had lost all my important things good to know that i didnt

Elena was nice and helpful. i loved my case she helped me picked out and gave me a good deal for our family.

Very curdious. Overly helpful.

Elena is Great! Big Smile, great service from all the girls in store. Thank you elena, I will be back!

Elena was great! Thank you for my new phone and youre the good at multitasking! You go girl!

Loved the way Ada helped me out i was on two different accounts and ended up getting on the 3 lines for 120$ they also ended up convincing me on getting my little boy a brand new phone thanks to Ada and Shane

Elena Was great, ill be coming back to add a line to our account:) until then ill enjoy my new LG

Great customer service thank you Ada For helping me get my photos back Im really thankful..

Ada, Karen, & isabel are amazing. Never will I go any where else. Give them raises!!

Angelica was helpful with us switching over.. Explained everything to us.. Very polite

Thank you Elena, for helping me out this morning and making me feel comfortable with my purchase.

Great customer service thank you Ada.. Shes really good at what shes does. Helped me out with a new phone definitely coming back.

The staff had no idea what to do except sell a phone and turn it on. Had to go to the other store to get my number ported and get a nicer phone working on the plan instead of the cheap one they made me buy. This store does not accept credit cards. Go to the one by HEB on 35.

Great customer service thank you Ada for helping me recover my stuff..

Thank you elena for a great deal and letting me leave cool and new with my phone and headset.

Great customer service thank you to ms.ada me and my wife just switched from boost.. great deals

Elena was a great sales person, helped me get a new phone that i could see clearly from and i can stilll play all my games. thank you elena

Loved the way i was greated.. Ada really knows what shes doing excellent customer service..

Love this metro store Jessica helped me get the phone I wanted at good price

Thank you Ada And Jessica for my new phone and helping me get my Facebook back.

Great customer service good bye minute phone thank you ada.

Switched from boost loved the way ada explained everything to me and my husband..

They where very nice friendly and sweet young ladys both Ada Flores And Isabel pAnd Angie p...Ada hooked me up on a great deal on the accessories..

Elena was great! stopped in to pay my bill but ended up with a new phone that isnt cracked and im happy i can type on my screen again! Thanks little elena!

Ladys are very nice Ada helped me out a lot i really dont know about phones but i saved a lot and got a new phone with everything unlimited and accessories.

Very Good Customer Service thank you Ada love the way im greeted everytime..

Thank you isabel for helping me switch from boost mobile you are very helpful this will be my main metro pcs store

Had gone to different store and didnt like the way the rep treated me.. i came to this one and loved the way the girl greeted me thank you Ada for helping me recover my email and for my new phone.

IM SOO EXCITED ABOUT MY NEW PHONE THANK YOU MISS LITTLE ADA..

Miss.ada was very nice and i loved the way she helpde me out with my pone the first phone i walking in their gave up on me and she hooked me up with a new one..

Came in to pay my bill but sadly my account was no lo ger in service so isabel helped me out big time thank you im one happy customer

Elena was great and nice, helped me get into a new phone and unlimited plan to watch my shows!!! Thanks girl!!

Got a new phone w a good deal and got to keep my same number! Thank you Elena!

Thank you Isabel for youre help, i know im going to love my stylo 4 see you very soon

Jessica was great she was able to get me a good phone at a great price

The young lady who assisted me was charming, polite and very efficient.

This girl isabel sure does know how to sale shes good at what she doea she needs a raise liking this store everyone is friendly and helpful

Elena was excellent, switched from boost and loving my new iphone:)

Jessica was great got me the phone I wanted at a reasonable price

Ada was very very nice and helpful need more like her.

WAlked in store was greeted properly.. Ada helped me out and hooked me on an aswome case i will definitly be coming back more offten..

W Waco Dr metro pcs is always helpful and thank you Isabel for youre help

Customer service was great ported over from boost with my husband very nice young lady.. Ada deserves a rase

Got a good phone from here with decent monthly prices. Would highly recommend to anyone needing a phone.

Great customer service from Angelica and wonderful in store personalities.

Angelica was very helpful will be coming here for now on

Elena was terrific and helped me with a good deal!

Great customer service Ada thank you..

Isabel was very helpful you be coming back!

Elena was great help will be coming back

Girls where really nice Ada talked me into two phones.She really knows how to sell lover her attitude

Elena was amazing, saved me money by buying a new phone line instead of holding on to my old one that i was going to continue pay on. Thank you !

The employees at this location ARE NOT helpful i bought an item the item wasnt working like it should i took it back to see if they could get it working and instead of helping the lady had a attitude so instead I asked for my money back they she got more aggressive I cant give a name they never wear name tags

This is the best metro in town Jessica was great

Friendly caring staff,best metro pcs store in waco

Thank you to isabel and Jessica they helped me out by saving some money most definitely coming back

Elena was wonderful! THank you.!

Came in a little upset had a problem with my account, Isabel was very helpful and got the problem solved thank you...

I got a really good deal today!!!!!Thanks Ada

Girls sure do now how to sell walked in to make payment walked out with new phone. thanks to Ada..

Nice staffing. Quick service.

The girls where really sweet only problem is that they know how to sell..walked in the store with a beat up phone walk out with a new one thanks to Ada..

Every time I come to this store they go above and beyond to help me Jessica help me set up my email and help me recover all my data that I thought was lost on my old phone

Came in to reactivate some old phone I got at the pawnshop and isabel hooked me up with a new phone and service will come back to this store

Great service

Jessica helped me set up my amazon cant wait to start using it

Very good service.

Come on by and save money on our mothers day special!

I had a long lonely night with out a phone thanks to Ada for helping me out she set everything up and thanks to Angelica for listening to everything i was saying.

Very nice customer service

Its ok

The staff knows about phones.

Messed up my phone charged me for a sim card I didnt need. Wasted my time money and patience. 100% unacceptable. Ohhh and they factory reset my phone while I was out of the store. I lost all my photos videos contacts everything.

Excellent service from the girl who helped me with my phone. Thanks for the help to the girl Imelda who fixed my phone. 100% recommended

Many thanks to the girl Imelda who helped me with my new phone and my email. Very good service

Thank you very nice Isabel and Angelica I liked your service and your help in choosing my new cell phones

Miss Karen helped me. Very kind I had a lot of knowledge in the phones. I recommend this store.

Thank you very much Isabella for your help, they are all very kind.

Thank you, Miss Ada, for your excellent help in customer service

Goodbye boost nomas interuptions. thanks to Miss Ada..very good customer service

The girl Ada Nose helped a lot goodbye boost and I will not have more problems .. Thanks Ada.