I was invited on a 2 day hike by a good friend, but never hiked before, nor did I know anything about the equipment I needed to do so. Glen helped me decide which boots, and essentials that I needed. He also shared his knowledge on hiking, and camping with me. He taught me that I needed to hike my hike, and I would see what I would use, or not use. He showed me which sleeping pad, sleeping bag, jet stove was good for me, and that I didn’t need the most expensive portable chair. He wasn’t trying to sell to me. He also explained to me the different backpacks, water filters, and tents for the types of hikes that I could take. I am so happy with my purchases! I’ve since been on 3 hikes, and plan on many more to come, but first stop the G.O.P. Thank you Glen for your knowledge, tips & tricks!
Got some awesome gear here which is dependable, comfortable, and made my camping buddies jealous. Thanks to Seth for help me with the buy.
I was preparing for my first hike, and needed the right gear. Glen aided me in choosing the right weather proof clothing, and merino wool socks! His knowledge of hiking was amazing!
Seemed under staffed and had to go on an adventure to find an employee to bring me shoes
My husband and I were shopping for a tandem kayak and called around several places. Eli at GOP was by the far the friendliest and most helpful person we spoke to. He was able to walk us through ordering our kayak, make recommendations on what accessories we might need, and was just all around great to work with. We could have bought our kayak from a number of places, but we got it from GOP because we appreciated how easy he made the process. Also, the store has so many great things to pick from and is set up really well. We will definitely be going back for future visits!!
I went in the store to get information on a kayak and see what they had in stock. I was even thinking of buying one if the price was right. When I entered the store a person greeted me then when to talking with w others that worked there. I was left alone for about 30 minutes then I left. I didnt get asked if I could be helped or anything. Not very happy I wanted to ask about the kayaks but it looks as though most were on hold and no one wanted to help me. No I didnt ask anyone for assistance. I should not have too.
This place is great. Good assortment and variety to choose from. Awesome paddling section if your into kayaking and such. We got our new tent for an upcoming trip. The customer service was great, we will definitely be back when we need more gear for future trips.
Great place! Not only is this the only place that I could find a cargo box, but the customer service was awesome. Even in the heat with a mask, they helped us put the box on our car. I definitely recommend this place.
An awesome shop! Very personable and patient staff that were very knowledgeable on their products! I will 100% return to shop here for adventure gear before going elsewhere!!
Excellent customer service! Staff put up with me for hours while I selected a new fishing kayak. Every question was answered with incredible knowledge of the product and patience. 10% discount on kayaking accessories for the first year post-purchase is a great incentive too, as frequently that small discount makes accessories less expensive than other retailers.Every guy and girl in there knows their stuff. They dont just sell outdoor gear, they live it. Cannot recommend highly enough. If something isnt in stock they can order it for you to see in person without a commitment to buy. I plan on returning for new water gear soon.Thank you!
This place is amazing. Anything outdoor related you can think of, its here. I randomly walked in with my family one night before our reservation at a near by restaurant to check on a couple prices of items I needed for running. Like I said before, if you can think of it, they have it . . in different styles and colors lol.Founded in 1972, Great Outdoor Provision Co has been helping their neighbors since day one. From hiking, climbing, water sports, safety and comfort is on the top of their list. They even have items for your furry friend if interested in getting them outdoor items such as travel bowls and leashes.Great Outdoor Provision Co had great customer service throughout the whole experience. My family and I were greeted as soon as we walked through the door. We were greeted. I told the associate what I was interested in and I was guided in that direction. She also showed me different examples and variations of what I was looking for.Some items are a little pricey but youre paying for quality and brand names. The customer service is great also. I will be coming back for more items.
Bought a pair of Tecnicas from Anne. She was very knowledgeable about footwear. I learned a few things and I love the boots.
There are many options at this store, and the customer service I received was extraordinary. After returning home with my brand new Feel Free Lure 13.5ft I noticed a minor defect (dent) on the underside of the kayak. I called the store and spoke with Josh; a younger gentleman that helped me make the decision on buying the kayak. Josh did everything possible to help me out. I was able to get another kayak with no additional cost, and reimbursed a generous amount of store cash. I highly recommend this store, and I would like to give a huge thanks to Josh for all the help he provided.
Wish I had found this place sooner. GREATEST customer service Ive experienced in any store and Ive been to a lot of Chick-fil-as. It seemed every worker was genuinely interested in helping me find the right equipment and install it correctly. Big shout out to Glenn! An awesome worker and even better dude. This. place. rocks.
Nice staff but could not fit my fe ed t
They have some cool stuff. somewhat out of my price range. I did buy a pair of pants and an MSR pack pot.ocean Kayaks & lots of outdoor? Wear.
Great place for outdoor clothing and activities supplies. Staff friendly and knowledgeable. Only knock is that their weekend hours are ridiculously short.
Love this store. Staff always super helpful and they stand behind what they sell. A+
I didnt buy anything when I went in but I asked a lot of questions. On top of that my two year old - into everything - son was with me. The employee that was working that day (cant remember his name) was great he answered all of my questions and paid attention to my son the whole time. Great shopping experience. I will definitely be back. I need that Hobie PA 12 in my life.
Friendly staff and high quality inventory
Fantastic Customer Service. I lost the keys to my Kayak Rack, so I called Todd at Great Outdoors yesterday. Todd told me about this replacement lock kit, mailed it to me, and I received it the next day. Great job guys!
Nice hotel. Overall it could use an update, but my stay was nice, service was excellent and the location could not have been better.
What a great store and helpful staff. Anne was amazing. She knows everything about packs and takes the time to find the right one for your needs.
Very friendly and helpful staff. A wide selection of gear. Very clean and well taken care of store.
Best outdoor gear store in VA Beach. Lots of good brand names. Good inventory and friendly people.
Great Customer Service!!!!!! As a first time customer,I was very happy with the help in getting the correct hiking shoes.The young man who helped me took time to make sure everything was just right and was very friendly and knowledgeable.I will be back!!! Customer for LIFE. Thanks
Just a great place to get the right gear. Clothing and shoes are the primary item here with a solid mix and decent amount of other items. Great place and great company.
The Customer Service from Seth Adams is second to None. He really cares about his customers. I hope you guys are taking care of employees like him. They are hard to find. We will be back...
Med-High end camping gear, clothes, kayaks, etc. A little on the high end of the retail spectrum. They have some nice expensive Clothes.
Friendly and knowledgeable staff. Unique, quality gear you cant find anywhere else
Good selection of gear. Knowledgeable staff
Attentive, caring, and deeply enthralled in their craft. This place is great for novice and experienced alike.
I got an awesome pair of hiking boots from here. Todd was a great help, and found me the perfect boots for my hike coming up.
All good if you spend alot of time outdoors clothing is nice too
Amazing experience! Extremely helpful people with great upbeat attitudes. Elise was the best!
Great service, selection, and prices! Friendly and knowledgeable staff, beautiful store, tons of Osprey packs to choose from (even though they arent listed on Ospreys online retail locator).
Came to this store to look at the Patagonia Hole Duffel bag 90L. Gwen, the saleswoman, helped. I mentioned that I was going to back BVI and needed a smaller bag to haul instead of the bigger one I have now. I also told her that I was an REI member and would purchase this bag when the REI store opens on 4/16/16 and that I could get 20% off the retail price. Gwen happily agreed to match the price. Instant gratification!! Thank you, Gwen! Thanks GOP!! Nice people and great products.
This store is awesome and the staff is wonderful! All kinds of goodies for kayaking, backpacking, and outdoor living! A must stop by store if you live to adventure!!!
I was helped by Zach, who was very helpful and informative. Great place
Great selection of high end outdoor gear, friendly service and well planned store overall. Cool that they carry legit axes like Gransfors Bruks.
Great selection of outdoor gear. Friendly and knowledgeable staff!
Excellent customer service.Knowledgeable helpful staff.
Awesome full of all the latest and greatest equipment youll ever need and the staff Is very friendly and helpful
Great staff and selection of gear! I always enjoy getting to shop here
Pretty dope not gonna lie
What a great variety of gear and outdoor clothing. Dig the vast selection of clothing and gear at this store.
Big thanks to Zak and Josh for all their help. Awesome store and service
Very pricey and not as good as REI
Visited today to pick up a few essentials. Great service and fair prices.
Great customer service and an awesome selection!
Staff was not very knowledgeable. It was a weekend so maybe the people in the know were fishing.
I always get great service from a staff that is knowledgeable and passionate.
Expensive store but quality products. The customer service is secomd to none
Staff is helpful and pretty knowledgeable.
Very helpful staff
Great selection and truly helpful staff.
Great specialty camping supply store
Grear
Excellent!
Awesome