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1stCertified Collision Center - Victorville
14400 Seventh St, Victorville, CA 92395, United States
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1stCertified Collision Center - Victorville
Comments
ca
Review №1

They were nice. They did a pretty good job fixing my sons car. I apologize to them all for being a jerk. I was having a pretty bad lousy and terrible day. But yeah they did their best. They actually went above and beyond the work that they did. Again im sorry for my terrible attitude toward them.

Mo
Review №2

They are super helpful here and committed to making sure things are done right. I would highly recommend this place to anyone that needs collision repairs.

De
Review №3

A month later and Kyle the manager has never reached out to me. The trim around my tire that they had to be put back on after the repair is now coming off because the plastic pieces werent clicked in properly. Im also still missing a floor mat they somehow lost. Im currently in hold with their corporate number to repair what they did not fix properly and even they are hard to contact. I keep getting forwared to their voice-mail.Would not recommend. Even if it was the last place to fix my truck. The left scratches on my windshield, gauges on one of my lug nuts trying to pry it off and then spun the head on it. And when they took off the lug nut on my rear tire they forget to put it back on so I was driving around with a lug nut missing. And it was the special one that needs the key so anyone could have stolen my wheel. They left trash in the bed of my truck. Coke cans cigarette butts etc.

An
Review №4

Awesome staff, they made it hassle free, they communicated with us and our insurance company and worked around our vacation, repairs were done somewhat timely and repairs almost done completely. Took a bit longer than anticipated, good thing we pre-planned to return to town the following week. Would have given a 5 star, but some parts were missing in the original repair. However they agreed to ship the parts to our local shop so they can be added to the repairs at no extra charge, so thats satisfactory.

Ju
Review №5

I used this place when it was 1st Certified. They did a great job with my car. When I got to Gerber, I had no way of getting home. Kyle said he would take me home and if I needed a ride when my car was ready, he would take me. My car is beautiful, like nothing ever happened to it, just like when I took it to 1st Certified. Kyle is a very polite, knowledgeable, nice man. He said my car would be ready by 3 and it was. Kyle is my forever go to person and Im happy that I have a reasonably priced place that does excellent work to bring my car to. The whole office staff is really nice. Thank you Kyle and team.

Ra
Review №6

Gerver Collision is the BEST!! If you’re looking for quality service and overall helpful and friendly customer service then look no further!! Kyle and all the staff members took amazing care of me from start to finish 😁

Ma
Review №7

Absolutely Satisfied with the work you guys did. Car was in and out. I appreciated the communication and if I have any problems with my vehicles again I’ll be back. Thank you.

Ca
Review №8

The results were outstanding and the customer service was unforgettable. Thanks so muchNorma Barbary and the staff for such great customer care and I truly appreciate the experience.I would recommend you highly.

Ca
Review №9

Kyle and the staff were great here. They went above and beyond customer service, had my car in and out in less then hour. Thank you

Jo
Review №10

I had a great experience with Gerber. They gave me a quote one day and I had it in wirh them the next. The staff was professional and nice. They had my vehicle done quicker than expected and the work they did looked great. I already recommended a friend to have work done with them as well.

Ri
Review №11

Kyle is a straight up and straight forward...Also very handsome

pa
Review №12

I was not happy with the results of my vehicle rear bumper repair. The bumper is not even with the rear quarter panels. I was told thats the the bumper fits which I didnt agree. There are buffer swirl marks l noticed on the bumper and hardware not properly installed. However, the secretary and 2 of the managers was very friendly and polite

Se
Review №13

This shop was quick, very friendly, and everyone was ready to help and listen to what you where concerned about. Work was fast and excellent my truck looks better then i expected and was as if nothing happened. They called and let me know what stage of completion my vehicle was in and the day they said it will be ready it was. Thank you for all your guys great work.

Am
Review №14

Staff was attentive & through. They had everything ready including the rental car. The process was fast, easy, friendly & complete

Ab
Review №15

Clean finished work, positive vibes with employees felt very comfortable Ive recommend this shop, A 👌 on my book 👍👍 thanks guys.

Ri
Review №16

They always do great work many of the local car dealers use them. Professional and high-quality along with great service. Definitely a good choice when you need to paint your car.

De
Review №17

1st certified is first rate. Replaced my bumper on my Mustang. Did a great job at a great price. Even cleaned my car including vacuuming the inside. I would highly recommend 1st Certified Collision Center. The people working there are very professional and friendly. Especially Kyle. Kudos to 1st Certified.

Da
Review №18

Great Service. I took my car there for a fender bender. I am super happy with their work and the manager’s ethic of professionalism was beyond my expectations. I will definitely recommend this place.

Ja
Review №19

Do good work

Ge
Review №20

Wonderful staff and excellent repair on my truck.

Sa
Review №21

The staff here is 💯% grade A! It was such a smooth transaction, in and out! Awesome service and awesome work! They definately go above and beyond! They even washed my car!!

Lo
Review №22

The team here is great!

C.
Review №23

I love coming here.Their prices are awesome they don’t overprice you I would recommend this place to everybody that I know

Ly
Review №24

I took my brand new 2018 car to them with less than 1000 miles on it and they just completely destroyed my paint now my 2018 car has oxidizing paint with a clear coat peeling off and I was asked by the manager why I bought a black car after the 5th time of bringing it to them. This place is shady and doesnt do right by their customers at least they didnt do right by me and I gave him seven chances to do so. So users beware

Ca
Review №25

Really nice employees, that do a good job of communicating with customers.

Sh
Review №26

Great people know what they are doing

Ms
Review №27

Kyle took care of me. They put me in a rental and updated me every step of the way.

Ar
Review №28

Friendly peope

Ar
Review №29

Terrible place I do not recommend it apart from bad treatment I took my car for an estimate and they want to return it to me disassembled and without being able to start the car when I take it working perfectly unfortunately it is a very bad place for car repair that ringing was recommended by everyone state who already has the complaint

Iv
Review №30

Satisfied with your work, thank you.

Information
22 Photos
30 Comments
4.8 Rating
  • Address:14400 Seventh St, Victorville, CA 92395, United States
  • Site:http://1stcertifiedcollision.com/
  • Phone:+1 442-327-9170
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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