Thank you so much Toyota of Victoria. You made it so easy to get my oil changed by picking my vehicle up at my job and returning it once the oil change was finished. Not only that I was able to use a $15. off coupon. You are my kind of dealership. Once a Toyota customer always a Toyota customer. We have 3 of them.

Leo Martinez took very good care of me when I came in to purchase my car. He was very knowledgeable and answered every question that was asked. He worked hard to get the best deal for me and I’m very appreciative of him. I’m proud to say that I purchased my vehicle from Toyota Of Victoria.

Lynn helped me with my fuel pump recall on my 20 Camry. He was very helpful let me know what needed done and how long it would take, and explained all the other things that will need to be done in the future and overall I was very satisfied with the results. My car is running great now and I will definitely return for anything els I need repaired. Thank you Toyota of Victoria for doing a great job.

We’ve been buying our vehicles from Danny Gutierrez and Toyota for about the past 25 years.Besides Danny being like a brother to me, we know and Trust the vehicles we buy there are dependable and top quality. Great Staff - Danny, Tony, Lynn, made sure we knew they were there for all our needs and questions after the sell. Always a great experience! Thank You, Danny!God Bless!

Freddy and Toby took care of me. They stayed late, put a full tank of gas in my trade while my new was on order and right now they are delivering my new truck! Times are tough and now Im really upside down now:( but it was a quick, easy transition. My partner bought from them a couple of weeks ago and he is very happy too!Waiting for the $100 referral bonus!

Sales person and all other staff members were extremely nice and courteous. They explained everything very well and were extremely helpful. They were very patient explaining all the new tech features that we were not familiar with. Price was fair and comparable to other big city dealers. Overall a good and pleasant experience.

I was greeted by multiple people upon my arrival. Facility was very clean and cleaning person was walking around. Service was fast.

This establishment claims to be different than the Blackmons. (Previous owners)....Yet they refuse to honor coupons that have no expiration date. Costomer dissatisfaction 100% from the day of purchase. Honorable Dealership.....NOT AT ALL. If you want to get empty promises and have nothing true disclosed at the closing of your vehicle.....by all means go here. Bring the lube....your in for a screwing.

Service was professional and excellent!!Robert the young man that came out and greeted me and explained the recall did so with confidence and a full understanding of his duties. He was always in communication with me and spot on with everything. Im sure that the Techs and staff along with Robert worked together to make a 5 Star team there at Toyota of Victoria.

Outstanding service! I called to order some parts for my truck and was informed of a recall issue with the leaf springs. They ordered the parts and took care of it right away. I dropped off my truck early in the morning and it was ready before noon. I highly recommend Toyota of Victoria.

One of the best experience and one one of the fastest time i left a deal everything they told me they did. Go see David

Worked with Danny and Mark to purchase my 2013 Toyota Camry. Offered me a fair price. Thank you and I love working with Danny. Been my go to guy for over 10 years!! Will never use anyone else. Mark the money man!!! And Josh has my back too. Great team!!!

They are the best !! Joshua matson deserves a raise ❤️ he is awesome HIGHLY RECOMMEND ask for him this is the place to go they get Yu in & out ! With prices you can afford

I’ve known several of the sales personnel at Toyota Of Victoria for a few years now and I can Say for a fact, they truly care about helping people find the best deal for them. You won’t find a more inviting atmosphere than Toyota of Victoria. The sales personnel and everyone actually are truly Friendly. The atmosphere is always pleasant and joyful, and you won’t have to wait all day. Shout out to Leo Martinez and Justin Sheffield!!!!! You guy’s Are the Best!!!!

Worst experience ever. Made an appointment to see a vehicle and supposedly magically disappeared. They have a website that is a sham. Called me multiple times and I drove so far. For nothing. Very unprofessional people

Purchased 2 vehicles within 10 months from Toyota of Victoria. Fabulous dealership. Great customer service! Only Toyota dealer I would use! Highly recommended!!

Service was great! The staff was some of the most helpful service staff I’ve experienced at a Toyota dealership and I’ve traveled the country coast to coast for work. This would be the one I’d make my home base if I could.

Absolutely the worst I could imagine.I took my truck in for routine maintenance that I didn’t have time to do myself. Got my truck back with other random issues, unrelated.Wife took her car in for airbag recall, came back with several rattling parts. And this was the second time that car went in, and came back with unrelated issues.My mother took her van in, came back with more issues, also, unrelated.Avoid Toyota Of Victoria like the plague for any service/maintenance.I have not bought a vehicle from them. But obviously that is not very likely, based on my experiences with their service department.You have been warned.

I got there 15 minutes early for my appointment. Service Rep said there were 3 cars ahead of me, so it would be about an hour and 45 minutes & asked if that would be ok because we were waiting for the car. I said yes. It took them less than an hour to perform the 15K service. My kids were especially excited because they didn’t want to spend that much time at the dealership. Everyone was very friendly!

This Toyota location is a joke. 4:15pm, Spoke to sales woman Laura Garcia at 4pm today looking to purchase a 2022 Toyota corolla LE over the phone as they have vehicle in stock. Puts me on the phone with her manager Mark who want me to come in and test drive and pick options. Didnt want to but gave in. Driving to Victoria from corpus Christi. Mark calls me at 6:12 pm verifying Im on my way and if I need help to locate the dealership. I as sure him im 45 minutes away. Arrive at 7:03pm all is good. Laura not there and given different salesman. He advises me all the Toyota Corolla were sold this morning. I guess the salesman and managers arent aware of there own inventory. I asked to speak to the manager as I was being pushed off that he was busy. I them went to his office where he was just sitting. I knocked on the window to call him out. I asked why was I advised to drive to test and buy a vehicle they didnt have in stock knowing I was there to take one home. Now I realize why Laura the original sakes lady didnt stick around d to deal with this shady sales trick. Very disappointed!!!!!!! Disgrace!!!!They did however put gas in my vehicle to drive home extremely upset.

I had an 8:15am appointment for a vehicle inspection and after waiting for close to an hour I was informed the system was down. I know that the system issues were not their fault but I should have been told when I got there not an hour later. I’ll find somewhere else to take my Toyota Tundra.

Great service! Employees are always very friendly when I drop my 4 Runner off for routine maintenance. Today, I dropped my vehicle off to have a recalled part replaced. They estimated the service could take up to four hours. It took much less than estimated. Quick and easy! I asked for a rental so I could run errands. There was an issue with my insurance, but Venus went above and beyond to make sure I was able to get the rental car so I could run errands instead of waiting there. I have been very happy with my experience with Toyota of Victoria.

Excellent customer service!!! Jamie & Justin were super helpful & friendly, and made it such a smooth process for us. Highly recommend!

They accommodated me without an appointment. Staff courteous, wait time minimal

Shawn Harris and the rest of the team were very helpful, welcoming, and informative. Im extremely pleased with their service. Will definitely be returning for future business.

**I highly recommend you talk to Sean if you are considering buying a new vehicle.**Working with Sean Harris was an absolute pleasure! He was extremely patient, we never felt as if we where pressured to make a decision. Most importantly, he was a professional definitely knows the car business inside and out. Fastest and easiest car purchase EVER. Walked out with a brand new 2021 Toyota Tundra.

I have never had any issues with this place until today! Very disappointed I received a recall notice that said to contact dealership right away about a recall to get scheduled to get it fixed and they refused to do anything because “it’s still in the beginning stages” so basically I wait until my truck or someone else’s catches on fire before they will do anything about it?! And what was supposed to be my free oil change ended up having to be paid for because now it matters that’s it’s not taken at the exact mileage they wanted it at when it never mattered before?! Just overall upset I used to brag on this place and how amazing everything was up until today!

Peter was my sales person and Justin was the finance and they both made it a great experience. They both worked as a team and did there job and had me back on the road ASAP!!

I got what I needed and that pretty much it. Lack of communication. Customer service over the phone is basically non- existent especially leaving a voice mail and not getting a call back.

Was there for an oil change, appointment was scheduled for 1pm. Service was completed in an hour. In my opinion that was fast service. Staff was very polite and helpful. Thank you Toyota of Victoria

We drove 3 hours from north side of Houston just to see Josh S. And David C.These 2 guys are awesome!!Highly recommended, great job TOV!

Great service! La’cee was very helpful and professional. She got me right in and took care of me!

BEWARE!BEWARE!I purchased a vehicle from Toyota Victoria a few years back and was pushed into buying an extended warranty by them giving me a 100% money back guarantee if I never used it. I made sure to get it in writing. When we went back into claim my refund of the $2600, they kept giving us the run around for a total of 4 weeks, then told us we had to have the vehicle in their shop to be checked out, so we did. Their own mechanic stated and recorded that the only thing that was wrong with the vehicle was that it needed new tires and was going to need new brake pads soon. So, long story short. They came up with every way possible not to refund me! Even though I have it in writing! They even had the odasitity to tell us that there was a $150 charge for inspecting the vehicle. Of course we refused to pay it. Then they claimed that there were multiple problems with the vehicle! We have a copy of the mechanics notes and spoke to him personally and that is a lie!We found out that the dealership, itself gets to keep the extended warranty money when they coerce someone into purchasing it..I REFUSE to do business with liars and crooks, and thats exactly what they are!

Best service in this area be sure to get with Trino Barrera if you are looking to get a new vehicle went in with no expectations and came out with a new vehicle they will treat you right !

Was great for our first time going to Toyota. Salesman was very friendly we really enjoyed it. And would tell others about Toyota

I will never return to this location. I went in to have my tires looked at because my low pressure light came on. They said “we can air them up or if you would like we can check them.” Well I had an appt and said check them. Why would anyone just get air? After 2 hours, they said they couldn’t repair the tire due to the way the nail went into the tire. Mind you, it was straight in and in the middle of the crown and not the side wall. I was already frustrated for waiting a lot longer than I was told and then no repair completed. I went to discount tire, where I should of went all along and they showed me the plug that Toyota used and the patch that they tried to add as well. Toyota messed my tire up by using a plug that was too big and then tried patching it. Which in turn caused it to continue to leak air. They didn’t even sand the inside of the tire correctly where the patch was placed and the manager at discount was able to pull the patch and plug off with his hands. That should not happen! Long story short, this Toyota dealership will lie to make sales and then will wave you off when you disagree with their findings. They refused to repair the tire and they would disagree that the botch job they did wasn’t theirs. Always go to Discount Tire and do not go to this Toyota Dealership for anything unless you wanna get ripped off!!Should have a negative rating option!

Great customer service and friendly staff! Brittan and Justin were both very knowledgeable and professional. Highly recommend!!

Took my new car in for a complimentary car wash and vacuum today. Margarita was very friendly and professional. My car looks brand new again! Thank you for the prompt and great service.

This is the third Toyota we have bought from Danny. We love him and trust him to take care of us. My last car was an absolute gem- I had almost 250,000 highway miles on it (work car- I drive a lot) and we had never had any problems with it. I hated to trade it in but love my new Venza!

Harold is always patient and kind as he explains everything going on with my car. He is never too pushy.

They were very helpful 😃 and nice they fix my truck I am very tenkfull tank you

Im very happy with the service that was given

In and out in less than an hour without an appointment. Lacey did a great job and as always the Lube Crew did a great job aw well! They are always friendly and courteous!!!

Service department was great, once again. Lynn, the advisor, was efficient, knowledgeable, and courteous. He went over the inspection and made sure I was made aware of any issues.Service was quick. Definitely recommend.

Thank you Toyota of Victoria Texas nd thank you Jaime for all ur help. Giving them a 5 star cause there was no problem at all getting a car with them..went all over Austin TX to buy a car since i live here and it was a big hassle...once again thank you Toyota of Victoria

My wife and I went to Toyota of Victoria in desperate need of two vehicles. We’d already tried our luck with several other dealers and knew the market was rough. Toyota of Victoria not only figured out a way to get us the financing we wanted— they also located for us the exact vehicles we wanted. The whole experience was a far cry from the “take it or leave it” attitude that seems to be the new norm in car sales, so I feel they deserve a shout out!

Arrived a little early and was greeted right away. Went to break room thought I would be there at least an hour but in about 30minutes work was complete I was on my way home in less than an hour total

The employees that Ive dealt with are nice people. My advice is to never take your vehicle there for maintenance. I have been dealing with damage to my car caused by their excuse of ( UNEXPERIENCED/NEW) Technicians. It has taken months to finally have my car repaired.

The experience was amazing. If you want a new vehicle definitely see John Or Tj! Very friendly and explained the process from start to finish! Me and my husband walked out with brand new cars and we didn’t expect we would after making the 2 hour trip. It was definitely worth it. Toyota of Victoria is a great place for your next ride! Great warranty and maintenance program, we are happy with our purchases and will be back in a few years for a trade!

Trino Barrera from the Toyota Victoria location was very knowledgeable about the car I was interested in. The 2022 Camary was not in stock at that moment so he gave me a loaner car until my New Camary comes in November . I would recommend him to take care of you when you need to buy a car.

I was pleasantly surprised. Sean the salesman was easy to deal with and worked with to get the price I was after. Its nice to be able to shop locally and get a competitive deal.

I have been completely satisfied from the purchase of my vehicle through two routine services. Great business to deal with.

I had a great experience, had the best salesman ever Linzy!!! He did a great job !! I love my car Thank you so much !!

The sales man Jamie DeSanno was very nice and very helpful. Thanks for helping my son get his first new car. He was very happy.

Very smooth, thorough experience. Actually, very pleasant! Danny and Nigel are most excellent at what they do — professionals through and through! Thanks.

I had one of the best experience at Toyota of Victoria..Scheduled an oil change and the wait was going to be an hour and a half..Not really wanting to stay around they offered me a shuttle to anywhere I want to go. The driver wish I would of got his name came to pick me back up before I called him..The front desk lady was super sweet..Was impressed by the level of customer service..

Im really Glad to have chosen My Van with you. Took Care of My need with great Accuracy.Thank You!

I was happy with my car being repaired properly, but I was not happy that it was not washed and I did not get a full tank of gas as promised.

Best help ever. Trino is the man to go. Definitely buying from him again.

My truck buying was awsome,all people were super nice and quick. And I got a great deal. Thank all employees at Toyota of Victoria. Great Job.

Purchased my first vehicle and they made me never want to go through the process ever again. After doing paperwork I returned to pick up my vehicle and was told there was a problem with the paperwork and I would have to resign everything. We were told they would send someone out to me because they didn’t want me to have to wait since they were busy. They had someone drive out to me with the new paper work I had to sign, when I asked questions the man replied “I know nothing about any of this, I’m just the driver”. Once I got copies in the mail, I had many questions about certain charges/add ons.The finance department has a big issue and will sneak anything and everything to make sure you pay more. I called multiple times trying to get ahold of Nigel or anyone at all that would help. I would get put on hold and then eventually hung up on. I continued to call and was finally able to leave a message and asked to please return my call (which was never returned). I then decided to drive over a hour to get someone to talk to me. After talking to Nigel and a manger we were pretty much told that their employee Nigel would never make a mistake in explaining paperwork (which he most certainly did, or I wouldn’t have been complaining). Nigel claims that he was able to lower my interest rate by adding on the cost of a warranty BUT when he told me the lower interest rate I hadn’t even picked what warranty I wanted, so how would he have even done that??He made it seemed like he did a good thing by lowering my rate when all he did was make my loan total HIGHER by adding a warranty before even asking which warranty I wanted to pick from. I can’t even be happy with my new vehicle because I’m so disappointed in how we were treated. Something that should’ve been an exciting experience turned into never wanting to buy a vehicle again.

All services were performed professionally and reasonably, which is unusual for a car dealership. We were quite satisfied with our experience. We recommend this business.

Do not buy an extended warranty or believe that u will get any money back, they went above and beyond and photoshopped my wifes name to a contract not knowing I had the original.clearly see there is only signatures on the money back contract.Car passed .Suddenly he prints a copy of the one that states 100,000 miles was signed ..charges will be filed. Ur comment on review does not match the papers that say 100%money back guarantee, says it right on the papers on Everything for sale in Victoria, tx,u have taken advantage and shuffled paperwork to steal from good people...it was never used says plain as day .U can try all u want to talk around it the proof is there in black and white....buyer beware..Ben Keating claiming to be a Christian but is none other than a crooked dealer..ur comments after review still cant and will not justify black and white proof..when I get this made right it will come down ...people can see with there own eyes

Linzy was amazing! He helped get us into exactly what we wanted! Leo was also amazing in helping as well as Justin!!! This is our third car from this dealership and they always amaze us!!!! Best place in the crossroads to get a vehicle!

Excellent customer service. Friendly employees,Very helpful.

Gods people! Linzy is very friendly and made my car buying experience easy going. Easy and fun conversation, he understood my needs and where I was standing firm. Mark in financing topped it off by understanding my situation and made sure the finances lined up with what I was comfortable signing off on. Good people that treated me like a person and not dollar signs. I would recommend these two gentlemen for your next car buying experience.

Excellent service. Timely and honest. Mike Burton was extremely helpful!

I can’t say enough good about Toyota of Victoria. I went in thinking there was no way they would be able to help me. Then I met Mr. David Canales. He was able to find me a good serviceable vehicle that I could afford, but he worked hard to get me approve with a payment that works for my budget. Thank you so much.

By far the #1 best Customer Service for any car experience I have had Thank you and Kudos to - Lindsey, Leo and Justin for making it happen for both my daughter and myself.

Very efficient and timely service at Toyota of Victoria. Lots of very clean waiting areas. Fair pricing.

My service writer Lynn is very honest, knowledgeable and friendly. The rental teams was equally as pleasant dealing with.

The seals man Freddy was very allsome guy new what he was doing mad ur day go smooth

Wonderful experience mark and Tiffany helping us get started and then our awesome salesman Trino who was very patient and made it possible to get into a vehicle Thank You Toyota of Victoria

Great experience. Boyce and Leo made the whole process fast and easy. Highly recommend them.

From start to finish Trino made my buying experience seamless, I will refer anyone I know to him and to Toyota of Victoria.

I had my car serviced Tuesday 3/23/21 at Toyota in Victoria, Texas. Arrived for my appointment at 7 am and my car was ready in a few short hours. 3 issues were fixed in a very timely manner. Everyone was kind, courteous and very professional. I was very satisfied with the service. Toyota is top notch in my book.

Hand prints all over dash, and my hood was not closed all the way. Other than that super nice customer service and my truck was in out quickly!

I’ve been wanting my vehicle detailed for a few months now and once I got a call to come in for a detailed cleaning I jumped on it and scheduled an appointment. I was very happy with the results and will come back when I’m ready for my next detail.

I was helped by Elo and he was The sweetest! Thanks again🙏🏻

I want to thank leo for helping me get my rav4! Such great salesman here at Toyota Victoria. If your looking for a new car this is the place to go very great people and very helpful.

The wait was a little long, but I did go to service on a Saturday which I expect to be busy. The staff was very nice and my car looked and ran great afterward! Another customer was very displeased while I was there waiting and despite how inconsiderate he was, Alicia and the staff were polite and did their best to respond to his complaints.

Everyone was very Professional and they worked with me very good by help traded in my car to get a 2022 Toyota Corolla

Everyone very friendly and helpful. Worked to get me into the truck I wanted within the monthly payments I wanted

AVIOD this Dealership at ALL costs. DO NOT COME HERE. This place is full of lying managers and sales people. Drove from Austin to complete a deal we agreed on. Once I got there the lies began. Ross the used car manager, Marc the sales manager both are liars and DO NOT honor their word. Their word is worthless. Will be submitting a complaint to TxDMV for the deceptive trade practices that are happening at this dealership. AGAIN DO NOT COME HERE UNLESS YOU LIKE TO BE LIED TO!!!!!

Great team, very happy with my purchaseThank you Toyota of Victoria 😘

My car finally gave up on me on the 25th. So I got in contact with Eulogio Mendez at Toyota Victoria, after about 20 messages back in forth through Facebook messenger. We closed the deal on a new 2022 toyota corolla and had it delivered to San Marcos the very next day for me with no headaches! I highly recommend Eulogio Mendez at Toyota Victoria for you next vehicle!

Mike Burton was very helpful and explained many details. It was prompt thorough service. Thank you

There should be zero stars, perhaps a negative rating. I dealt with three different sales people in two visits. Every time had the same outcome. They waste my time and test my patience using a bait and switch method. They advertise a specific vehicle to get you in. Upon arrival they try selling you something else while pretending what you initially came for isnt there. Dont waste your time or gas money!

Great service and professional staff. Had me in and out sooner than promised.

Very happy with customer service. Every employee encountered during the visit was provided exceptional service.

This dealership is built on lies, I came in wanting to check out a few vehicles they had posted on there website. When I arrived none of the vehicles that I was told were available were there. After looking and looking it didn’t seem anything they had online was available in store except a very few. I see some reviews about bait and switch it’s 100% true. I’m sure owner willRespond that this isn’t true! I will be keeping my business in Corpus Christi AutoNation they took great care of me. The deals are NOT real at Toyota of Victoria!

Deceptive switch and bait sales tactics. What should of been an easy deal became a nightmare adding 2000 to the price after being told a different drive out. No respect for peoples time even when told that I would be driving in from 2 hours.

Everyone was real nice and told me about what they checked on my car offered me something to drink as always

Tyler was super nice and very Kind. He listened to what I wanted in a car and the price point I wanted to stay in. He was able to find what I wanted and more! The sales manager and finance dept were respectful and quick in term of car deals. It was a 3 hour event instead of the usual all-day affair. Thanks Toyota of Victoria for a positive experience and an awesome new to me car. Excited for our new adventures.

Good service! Great communication! Thanks!

From the time I arrived at Toyota from the time I left was very satisfactory. The customer service was Fantastic! I woukd definitely recommend to my friends and family!

Awesome service!! Everyone was so kind and my salesman John was so patient with me. He showed me vehicles I was interested in and helped me drive off with my brand new 2021 Toyota Rave4!! I recommend Toyota Victoria for anyone looking for a great vehicle!

As a first time buyer, I could not have asked for a better experience than the one I had at Toyota of Victoria. Peter was the best at explaining everything and making sure I understood. There was another man who’s name I sadly don’t remember, but he went over the finalizing paperwork with me and he was so friendly and excellent at explaining everything. I highly recommend Toyota of Victoria and Peter if you’re thinking of buying a vehicle.

I have experienced one of the poorest car buying experiences at this dealership. They force you to buy their Apex GPS for an absurd $2000 initial price before haggling and won’t make a deal unless you use their Toyota Financing at an absurd interest rate. Vehicle price was good but the head of sales (back room numbers guy) and support have been terrible. This dealership is part of Keating Auto Group and I’ve had poor experiences at several of their Toyota dealerships. I would not buy another vehicle in the future from a dealership owned by Keating. On the other hand, Ive had great experiences at non-Toyota dealerships who are simply trying to sell a car and dont strong arm you to buy things.

Great customer service from Danny Roy during my recent purchase! He was helpful, patient, and accommodating throughout the entire experience. Kudos also to Justin, in finance, for his professional attitude!