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Parkrose Hardware
16509 SE 1st St, Vancouver, WA 98684, United States
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Parkrose Hardware
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st
Review №1

These guys are great. Rented a utility trailer and this is what I got:1. Excellent Service2. A trailer hitch that I could borrow. (Couldnt find mine)3. worked with me on rental time as there was a conflict4. A trailer that worked perfectly and saved over an hour of work had I not had it.5. A way better rate than other rental companies in the area.This is not the first time i have rented here with the previous experiences being as positive as this one.Rent in confidence!!

Br
Review №2

Has huge selection of nuts, bolts and screws. I go there when my neighborhood HW store doesnt have what I need.Knowledgeable, helpful staff.

Pa
Review №3

Just bought my Big Green Egg. Forest made the sale. Jeff and sorry I forgot the other gentleman’s name provided set up and delivery. Great quality products and fantastic customer service. You can’t go wrong here. Thanks guys!

Ja
Review №4

This store has earned my business over the big box stores. The staff knows their store well and offer genuine advice and/or knowledge. Glad to have them close by!

Va
Review №5

Always helpful and friendly. So often at big box stores, employees will go out of their way to avoid talking to customers. At Parkrose Ive always had great service and knowledgeable advice on my projects. Repeatedly asked if Im being helped and point me in the right direction. Never more than a minute or so to be helped.. Thanks for running your shop in a way that keeps me coming back.

Ge
Review №6

I love the store and frequently visit. However during the mask mandate I have been disappointed to see employees flaunting the adherence to wearing the mask. The cashiers are great but the boys in the backend of the store not so much. This is the Vancouver store. Come on . . . Support your community.

An
Review №7

Great selection and friendly/helpful staff.

ly
Review №8

Always have amazing service at Parkrose but today Steve went above and beyond. Helped me pick out a bbq for the property I manage and ensure the cover we were getting would fit. He never rushed me and even helped with a last minute change. Thanks Steve!

Da
Review №9

Lots of knowledgeable and friendly staff helped me quickly find what I needed.

Ja
Review №10

Another fantastic Parkrose Hardware location (even if it isnt actually in Parkrose)! I stopped going to other hardware stores for just about everything, and not just because this location is close to work, and the other is close to home: theres just no reason to shop elsewhere! Everything you could possibly need for your construction or maintenance task can be found at one of their locations!

Fo
Review №11

Parkrose has always been great. Its a big store, but they treat you like a small local place. Ive always had a good experience. If i have any questions about stock/services i call beforehand, but i have always gotten accurate answers whether in person or on the phone. This location in particular is stellar about helping to complete projects and guide towards the best options/deals that would be appropriate. Today i had the pleasure of working with Ric who was helpful, patient, and overall provided wonderful service.

Fi
Review №12

I just witnessed several employees chase down a customer for simply not wearing a mask inside. I will NOT ever be shopping here again knowing that they are willingly enforcing state tyranny. I expect MUCH better from a local hardware store, not a bunch of Stalins secret police.

Da
Review №13

This hardware store is very customer friendly, and efficient. With one exception if you happen to be dealing with an employee named Deb. Beware she is not very customer friendly, and lashes out. That said I will continue to shop at this location. But avoid Deb.

ap
Review №14

Higher prices but better customer serviceSmaller store with more selectionsRefitted my boat this week they had everything i needed from 3m 5200 to custom size drill bits and all the stailess........ Only 5 trips for all the stuff i didnt know i needed

Je
Review №15

Super helpful and knowledgeable staff. Always a great experience.

D
Review №16

The staff there is top notch, you wont get the knowledge and expertise at the Big stores, prices are comparable.

Br
Review №17

Parkrose is my go to hardware store for any specialized job or house project. The staff is helpful and very knowledgeable regarding every job I have asked them about so far.Their tool & equipment rental program is second to none! I have rented a dump trailer previously and it worked perfectly.Parkrose also has a great selection of fasteners, nuts and bolts (metric or std).Check them out when you need some materials, tools or advice.

Jo
Review №18

I purchased a Green Egg Grill from this store as well as some other items, this was my first time in this store.The grill was boxed as the sales person did not want to sell the display. When I got home and unpacked the box it was obvious it only contained part of the grill, all the hardware was missing. The next morning I tried to return the grill they would not accept it due to the fact the cashier had put the receipt in a separate bag with my other purchases. I was told that unless I had the original receipt I was stuck with it. They could not scan the barcode on the box or run my card again to verify my purchase. Evidently I was told I could have purchased the grill anywhere and tried to return it to them, keep in mind the guy who sold me the thing was standing there in the middle of the Green Egg display while all of this is occurring. I try to buy local and this store is a good 30 min drive. If I could not have found the receipt in the other bag I would have been stuck with a incomplete $500.00 grill. There are ways to verify a purchase the most obvious is presenting the card I used to buy it. The manager that I was dealing with was rude, insulting and down right stupid. So much for customer service 101. I was returning it to buy a Traeger about a 1k more but not from these guys.Joseph Kennedy

Da
Review №19

Normally love this place with helpful staff and great products. 2 stars today due to really poor service from cashier and wearing mask like a chin diaper. She seemed not to want to be there .

Do
Review №20

Excellent employees! They are extremely helpful. My go-to store for specialty nuts, bolts, and more.

To
Review №21

Love this place over big big box stores. Everytime i go in here, they are so informative and never blow you off. This is the only hardware spot i go to.

Tr
Review №22

Last minute shopping for a grill... Scored a good deal on an awesome cooktop! Cory provided excellent customer service. Always a pleasure doing business here. Help is never far away and everyone on the team goes the extra mile to make sure you have a good understanding of how to fix it repair things when you get back home.

si
Review №23

My friend and I were chasing down some obscure couplings and was helped out by a guy in electrical but for plumbing parts. He stuck around even though it wasn’t his deparrment, climbed a ladder and grabbed stock for us and even wrote down the SKU & pricing of the part (the cashier pulled up the same info). This guy did 2 jobs outside of his scope. Not sure what his name was, but will be coming back for plumbing parts.

Ge
Review №24

Customer service is always friendly and helpful. I can find what I need from paint to yard to rentals and more.

Mi
Review №25

I cant express enough positive feedback on the staff and store at this location. Recently made a large purchase here at this store, and not only did I find the prices reasonable and the selection comparable to any corporate hardware store - the staff is what really sets them apart. Helpful, knowledgeable, courteous and professional to the max. Highest remarks and recommendation. Theyve earned my repeat business and patronage.

Sc
Review №26

What can I say, Parkrose never dissapoints. I cant remember the last time I went there and left empty handed. They have a friendly staff that always seem to know where everything is even is they are on they other side of the store.

Se
Review №27

Little hardware store with a huge selection of inventory! Great store and would highly recommend them. Lowe’s and Home Depot better watch out! Lol..

Ro
Review №28

Awesome hardware store! Employees are super nice and helpful. Helped me find everything I went in to get. Great variety of items and very fair prices. Giveem a try!

Ja
Review №29

I have a project going and have been to this location many times. Kudos to employee Jeff! He seems to appear out of nowhere and asks if he can help. Show him my old part and goes right to it and explains it to me. Even gave me some plumbing lube (small amount) for my needs. Have since bought a tube. Nice upsell Jeff!. No more Home Depot for me. I hope you realize what a great employee you have. Thanks Jeff!

Da
Review №30

Staff doesnt have the knowledge it used to. Wanted to replace a timer for my bathroom fan. First person had never heard of such a thing. Second led me to a lamp timer. Same basic thing but wouldnt fit in the electrical box in the wall. Went to a competitor and they handed me exactly what I needed.

Ma
Review №31

Had everything we needed and alot that qe didnt.

Kr
Review №32

I always choose to shop at this hardware store -- great service, value, knowledgeable and friendly staff.

Ch
Review №33

Parkrose always has the parts you need and the staff is more than helpful.

to
Review №34

Best hardware section in town!

Mi
Review №35

Great selection, local, great people. I would definitely recommend this as a great local hardware store.

Er
Review №36

Parkrose is always the quick stop to get hardware, lawn & paint etc. Some of their prices can be higher however, their service beats being lost in Home Depot not being able to find what you need or anyone to ask for assistance from. Parkrose is always friendly, efficient service, returns are a breeze and their store is easily laid out. Thank you for making my shopping experience simple!

An
Review №37

Drove 40 minutes there after seeing the advertising on their website that they cut glass and mirrors to size. It would have been handy if they would have mentioned that it has to be less than 48”. The lady didn’t think their cutting machine was working anyway. She mentioned they “should have it looked at”. I thought I may as well get my garden seeds there so it wasn’t a complete waste of a trip but sadly their stock was nearly wiped out.

Th
Review №38

Had exactly what I needed and at a great price.

Jo
Review №39

Great hardware store. Shop local!

Me
Review №40

I rented a wood splitter from here. The staff was so nice, and so helpful. Showed me how to set it up, how to use it, and even hooked it up to my car for me. Capital customer service! Thanks Parkrose.

Sh
Review №41

Staff is extremely helpful. I was surprised by all the choices of epoxy. Staff helped me to select the most appropriate one for my project.

mi
Review №42

The best place to find everything you need..

Ad
Review №43

Great selection with staff that really know their stuff. Quality products and prices are pretty good too.

Ol
Review №44

Owner Brian is rude person, who cursed at me for me having a medical exemption. Claiming hes private property. When his store receives federal $. It becomes public property. Very garbage service from the owner.

Ta
Review №45

Parkrose has been our neighborhood hardware store for over 20 years. Wheel of parkrose! This is why we were so surprised and saddened at how rudely we were treated when we went in a week ago. We didnt realize that the closing hours had changed, so when we walked in the door we were rudely told by an older man with dark hair and grey sides and very ROSY cheeks WE CLOSE IN 8 MINUTES! Good thing we knew what we were looking for. All I needed was a bag of crushed hazelnuts for my garden. When asking where I could find the nuts the man said that area was locked but he guesses he could unlock it. The bag ended up being really big and really heavy with my hands full with my little granddaughter you would think he would have offered some kind of assistance. Nope he let me struggle with one hand on a kid and one arm trying to carry this very very heavy bag. overall I was very disappointed in the way we were treated. Ive never had an experience like this one before when going in Park Rose.

Ba
Review №46

The in store trip was good today, still cant find people to help you but when I brought my filters up to casher I got help their

Mi
Review №47

A great place to find most everything

Su
Review №48

Obviously very crowded dur to Covid restrictions but great stpre with amazing products, however they can tend to be more spendy for certain things so check before you spend! Clean store but not a good selection for the products that are in store.

Br
Review №49

Hard to say how great Parkrose Hardware is for helping you find a unique tool or fastener. So many things and expertise that the big box stores dont have.

Ra
Review №50

Always have a great experience here. Friendly service with a smile from some pretty skilled folks. Hardware department is well stocked & one of the best around town.

El
Review №51

The only place we will rent equipment from...they have great prices and amazing, friendly, knowledgeable staff!

Bi
Review №52

Great store. Always has what I need, plus a lot of things I discover I need when I look around.

Za
Review №53

Love this place helpful staff and can almost always find what I need for so many different things!

Ja
Review №54

Great selection of all kinds of products and very helpful people.

Pa
Review №55

It was 100% founded exactly what we needed we couldnt find it anywhere else

da
Review №56

I want to thank Parkrose employees for their customer service and helping nature. Unlike other big box stores, Parkrose is organized like a small town family owned store with skilled employees who can help solve and answer questions from unskilled home owner like me. I would go there for all my home repair needs without any hesitation. I want to thank the employee who took time to repair and fix my door lock stuck with a broken key. No charge for hisvtime and service! Nice guy.

Be
Review №57

Very helpful staff. Great place to get your repair on.

jo
Review №58

Good selection had what I wanted but the fella that helped me seemed irritated that he had to help me guess some folks just dont like their jobs cashier was very pleasant

Ma
Review №59

Its got great selection with that hometown atmosphere. Ive been shopping here for years and will continue to in the future.

Je
Review №60

Friendly staff and a fantastic selection. Support the local companies and those that know about the things you are looking for

Ju
Review №61

After hours of searching hardware stores for a few screws I needed, a Lowes employee told us about this place. They have everything you could want! The staff were friendly and helpful as well. They have an amazing selection for other hardware needs as well. From now on, if Im looking for something that isnt guaranteed to be at other hardware stores Ill be starting my search here and saving hours of headache.

Hi
Review №62

This place is hit or miss. The main hit for me is the hardware/fastener section. The misses are the high prices, some employees that prefer to really not come out to help you, with the icing on the cake this afternoons guy who almost walked into me as I was looking over some stuff and then tried to lecture me on keeping 6 feet distance. All while he was within 2 feet of some other customer. Hypocritical weasel. Dropped the stuff Id already picked out and saved money at home depot.Itll be a while until I go back.

Jo
Review №63

Awesome hardware store, clean store, happy employees, good stuff and lots of it.

An
Review №64

They have the stuff you need and people who know if its really the right thing.

St
Review №65

Always love going to PR. Store is laid out well, great stock, and very friendly and helpful employees.

Fl
Review №66

Very helpful and friendly. I went in to get keys made and was greeted by 2 separate employees. The employees seem to be relaxed while working. Great experience. There is some really awesome decorating items in this store !!! Really neat metal sculptures and Christmas village items.... fun store! Surprised me as I assumed it was only a hardware store. Id go back and highly recommend.

BF
Review №67

Very wide selection of fasteners, including many unexpected and otherwise hard to find specialty items. There is so much variety, I often find myself asking sales people for help, even though over the years I’ve learned the “general” layout. Not once have I got less than excellent service and usually they save me a great deal of time I’d otherwise have spent wandering.My “go to” place for metric fasteners.In fact, I’ll be heading there today for some M12-1.25 bolts...

Do
Review №68

Parkrose is a great place to find those little pieces of hardware to fix household items. I got a new knob for a saucepan lid today.

Am
Review №69

Fairly decent selection of hardware stuff, but terrible customer service. Staff will turn and scurry the other way if they see you looking for something. And dont try to buy wood stove pellets here. They get angry when asked. They will only deliver two pallets at a time for a sixty dollar delivery fee, and you have to unload the truck yourself. No forklift. The check out person said it would be better for them if I just made 12 trips in my car instead. I called Wilco and got three pallets delivered and unloaded for $30. Parkrose is bizarre. Good money and all my good will right down the toilet.

Jo
Review №70

Great customer service, great selection.

Ra
Review №71

Love going there. The staff is helpful and knowledgeable.

Ma
Review №72

Always extremely helpful and professional sales staff

Mi
Review №73

Always a hardware adventure. Great people.

Br
Review №74

Awesome!! So organized, easy to find what I was looking for. Great cashiers

Br
Review №75

Great store with friendlt staff and anything hardware you need!

Me
Review №76

Helpfull staff. Bought first dryer vent hose, they shared their experiences and what worked for them.

Su
Review №77

I loved it. It is now my favorite hardware store. Ive shopped at quite a few hardware stores in the last few weeks. Good customer service, good selection. Will drive the extra miles to shop there next time I need some hardware merchandise

Ra
Review №78

I love this store. I appreciate the individual attention I get when shopping the paint department. Even when there are other customers being helped we all become instant neighbors chatting about our projects together. That doesnt happen at the big box stores.I believe that is in part due to the vibe & warmth of the employees here.

Ba
Review №79

Parkrose Hardware has almost every thing that you need to fix almost anything in your house. I love shopping there.

Br
Review №80

This place has it all. Support your local hardware store. Great people!

Da
Review №81

Great republican place

Ma
Review №82

The associates are great. I wish more people were wearing masks. Just wanted to get the heck out of there.

Ja
Review №83

Always the best plants!

Ni
Review №84

Wonderful hardware store, extremely clean and friendly people. Highly recommend!

Du
Review №85

Nice people. And a very large selection of nuts, bolts, and so many other components that cant be found elsewhere.

Ri
Review №86

First time there. Trying to support local businesses.

Th
Review №87

Nice local hardware store, very good customer service

Jo
Review №88

Great selection of parts and a very friendly and helpful staff!

Do
Review №89

Great selection, knowledgeable staff, convenient location, clean stores. What more could you want?

Do
Review №90

I had some issue with getting the right rivets. A guy named Lynn helped me out and he was amazing. After going to 4 other places, I was ready to pay whatever to get the tool needed to fix the job. He gave me a $4 option that worked amazing. Super nice staff and they have a lot of stuff crammed into that place.

Na
Review №91

We always use these guys for fixing our chainsaws and sharpening our chains.We take in 15- 20 chains at a time and they are always ready to help.Weve only had one problem with the chains not being very sharp and they rectified that for us. Wonderful, friendly folks to do business with.

Ca
Review №92

Had a great experience with Carol in the garden! Super knowledgeable and very helpful. Also, it seems I always end up checking out with Hannah who is super efficient and friendly!

Ta
Review №93

Not the selection of hardware I had hoped but pretty good

Ri
Review №94

Always very helpful 🙂

Ro
Review №95

I am disabled and today they refused service to me because of my disability.

Fr
Review №96

Excellent customer service, selection and knowledgeable staff to help you get the right part to get the job done!

Ge
Review №97

Its Cool.....

Ro
Review №98

Well run store

jo
Review №99

You guys have lost your mind, I called twice with bad reception where you couldnt hear me, and then when I called back you immediately put the busy tone on me and didnt even try to talk to me. Why in the hell would I buy anything here for my business anymore. Answer your phone

Ma
Review №100

Staff is always friendly and eager to help you find what you are looking for. It is one of our go to places for our hardware needs. The even have a rental department with a wide rage of items to select from. Need a cotton candy machine they can rent it to you.

Information
28 Photos
100 Comments
4.6 Rating
  • Address:16509 SE 1st St, Vancouver, WA 98684, United States
  • Site:http://parkrosehardware.com/
  • Phone:+1 360-693-7881
Categories
  • Grill store
  • Fastener supplier
  • Garden center
  • Hardware store
  • Home improvement store
  • Paint store
  • Party equipment rental service
  • Plumbing supply store
  • Tool rental service
  • Tool store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:8AM–6PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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