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TrueTech Automotive
6900 NE Hwy 99 ste a, Vancouver, WA 98665, United States
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TrueTech Automotive
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Ma
Review №1

I cannot say enough good things about TrueTech! I have been taking my vehicles to them for years and they always do fantastic work for a great price. Mikey is so professional and knowledgeable and a delight to talk to on the phone or in person. It is very nice to have the piece of mind that comes with having a mechanic you can trust!

Ma
Review №2

These guys are good people who care about their costumes and are not going to try to rip anyone off. They are Honest.

Ch
Review №3

These guys were great. Even though it is hard to get into an auto repair place during this covid time, they worked with us and kept us notified. I will be going back to them next time I need automotive work.

Su
Review №4

Took time out of a busy day to check my cars engine light. Courteous, professional. Fixed the problem promptly.

Jo
Review №5

Been at a lot of Auto Repair shops in my life time and I can they are the best. I just love to appreciate these guys!!!

Ha
Review №6

Ive gone here a couple times now and I can honestly say these guys are dependable and very knowledgeable. My car has had a ton of issues and they always are able to diagnose everything efficiently and get my car fixed in a timely fashion and they do an amazing job! Its just nice to know I have a trustworthy place to go. Highly recommended them!!

Ro
Review №7

Amazing! The crew knows what they are doing. They also always inform you as they go!!!! Thank you TRUE TECH AUTOMOTIVE

Ju
Review №8

Very friendly and amazing at what thay do had me in and out in no time was about to make it to my destination on time

Sc
Review №9

Very good service! They did a great job on my ac and they explained everything thoroughly and were great about answering questions.

da
Review №10

They did try to upsell me a couple things . me being a mechanic i declined cause i know the biz .i did get to talk with mechanic, he was nice honest i would go back and recommend them to others

De
Review №11

I have brought my vehicles here for Pre buy inspections and they have really done me Justice every single time period they are amazing and I wouldnt go anywhere else

Aa
Review №12

Fast quality service. Its nice to finally find an honest auto repair place!

Bo
Review №13

Cant tell the difference between an oil leak from the valve cover and an oil leak from the oil pressure sensor.

Ri
Review №14

Well I got to know the father and his son well because they rebuilt the engine on my 86 K10 truck their customer service was really good 👍and the prices not bad I will come back to their shop and get some more work done thanks for a great experience & for going the extra mile!

De
Review №15

The team at True Tech did an amazing job fixing a problem I experienced from a local chain shop in Hood River. I had a routine oil change in Hood River from a local business and within a day i had a new leak. Based on a family members recommendation I took my car to True Tech to get their point of view before I returned to the shop in Hood River. Both Mikes at True Tech took immediate action and resolved the issue by working directly with the shop in Hood River on a timely and professional level. The problem was resolved quickly and efficiently without my involvement. I will definitely take any future car problems I have to True Tech while also referring them to friends and family. This father/son team have created an environment of trust and reliability that goes a long way in this industry.

Sh
Review №16

My neighbor suggested these guys rather than my back yard mechanic. I took my truck in and they suggested they I have them pull my heads to see if my engine was done. They said 4 hours, it ended up going into the next day. After I picked it up I noticed smoke from burning oil coming out from under the hood. So I popped the hood and I saw unconnected intake connections and loose bolts. All I can say is after shelling out almost $500 I got back an oil leak that was never there before, a smoking engine and a feeling of dissatisfaction. If TrueTech reads this, dont bother contacting me to make it right, Ill be going back to my old mechanic. As a positive, the son and receptionist were nice, the quality of results is what burned me

Jo
Review №17

A very honest & knowledgeable group of auto technicians, clean waiting room, and close by shopping/food opportunities close bye.

Am
Review №18

These place is amazing with the nicest people!!!

He
Review №19

Very knowledgeable, honest, and thorough. Have to deduct a star due to very high prices for the labor. We spent over $2000 in less than a year for four things; just as an example. Thats at least $500 per visit just in the labor fees. Other than that they are great to work with, and very trustworthy.

Se
Review №20

Great experience with these guys. Motor on our 2005 Honda CRV died at nearly 180,000 miles. Mikey was great in discussing our options and we decided to go with a low mileage salvage motor. The work was done on time and for a reasonable price. Throughout the process communication was great. I try to do all my auto maintenance and repair work myself but True Tech is now my go-to when I think Im getting in over my head.

El
Review №21

This place was amazing. They were very nice in explaining everything to me. The brake inspection was free and once i came in for my actual fix they very kindly gave me a ride home and came to pick me up when the job was done. I would recomend this place to anyone because i will certainly be back if i need anymore work done on my car.

4
Review №22

Family owned and operated. They have integrity. Always professional and easy to deal with. Never suggest or recommend work that isnt necessary. Priced fair and very reasonable. Conveniently located with plenty of operating hours to choose from. I take all of my vehicles there and recommend Mike to everyone I know!

Gi
Review №23

When your Bold in your Faith and not only talk the talk but walk the walk, everything else falls into place...THANK YOU!!! 🙌🙏

ke
Review №24

THIS PLACE IS MADE UP OF awesome people. Eager, friendly, knowledgeable,....they treat you like family. Plus, they know their stuff! TJ and Austin were great! They knew immediately what I needed and how to do it; they were cheerful and even funny and fun! They were quick and competent. They have inspired my confidence and my loyalty! I now have break-lights that work and feel grateful for their generous and expert service!

Da
Review №25

Simply the Best !

Et
Review №26

Great service from knowledgeable staff, these guys have always done right by me. Go with TrueTech

Br
Review №27

Outstanding company, thorough and honest. They fix it right the first time, only what needs repair and charge a fair price for a quick job. Thanks for your support of our youth program...you guys are awesome

ma
Review №28

This place is wonderful, especially if you are buying a used car. We highly recommend coming here for a complete car inspection. It is reasonable and so worthwhile. We bought a used vehicle from a local dealership and because of True Tech we were told about two major areas that the dealership missed when doing their used vehicle 160 point check. Thank you Mike and True Tech. You are Awesome!

Ad
Review №29

The folks at TruTech Auto are superb! Every time I go there I get great customer service. When it comes to maintenance, they’re very knowledgeable and fast. They don’t try to nickel and dime you on parts/labor like most places. Good and trustworthy people, couldn’t recommend them more!

C
Review №30

Took my Corolla in for starting issue. Problem solved within the estimate they provided.

US
Review №31

I called early this morning to make an appointment so I could have my old ball joint pressed out and the new ones, that I received (same day), pressed in. Other shop wanted to charge over $100 for a simple 30 minute or less process. Mike was extremely helpful and had me out of there in 25 minutes.

Su
Review №32

Mike and Heather and their team are fabulous! It is hard to find a truly reputable and fair auto mechanic these days, and the Clarks are just that! My husband had been frustrated with a check engine light that wouldnt go out. They took his truck right in, without an appointment I might add, (we know they cant always do that) and diagnosed the situation fair and square! It is an extreme pleasure to work with this husband and wife duo and we trust them implicitly!

To
Review №33

I was charged $158 for diagnostic work. The highest rate I have ever seen. The diagnostic work showed 2 spark plug problems, and the battery had to be replaced. No problem, until they wanted another $500 for that. I told them to stop everything they are doing. I ran down to pick up my vehicle, told the manager that I will take care of the battery replacement. They still wanted over $400 for 2 spark plugs on an easily accessible motor. I asked what he would charge for a regular tune up (including all plugs and wires). He quoted it at $250 (reasonable, but $400 for 2 spark plugs?). I found this shop to be way over priced. They were courteous, but I wont be going back again.

Mi
Review №34

Competence, reliability & honesty. Sort of says it all.

Da
Review №35

They are excellent. Worked amazing with me and are truly the best team. They are heaven sent. They do not discriminate when it comes to cars, they work on classics and Volkswagens. They are truly care about their customers and doing the right thing rather than what is easiest and they can make the most money at.

Ta
Review №36

Mike, and his team were fast and affordable. I came in today asking to have a part replaced on my axle before my vacation, and they solved all my automotive needs and I will return. Good trust worthy business!

Pa
Review №37

The staff here is not only great with cars but extremely courteous of the customers time. They had to order a part for my car from a dealership which they couldnt speed up that process any more then they did. I was then running late to pick my car up and they waited 20 minutes until after their closing time for me to get there. Brandon and the other employees are great mechanics but more importantly nice, genuine, friendly people. I will be going back here for everything even though I live on the other side of the city. Thank you!!

Ji
Review №38

True Tech has handled my fleet repairs for years. They have always been upfront and honest with every transaction I have ever had with them. I have always been taken care of professionally. I will continue to have them service my fleet of vehicles.

J
Review №39

TRUSTWORTHY. We love this shop. We have taken all our vehicles here for the last 6 years. A trustworthy mechanic shop is worth its weight in gold!

Bi
Review №40

We have all three of our vehicles being maintained by TruTech Automotive. Continued minimal maintenance is keeping our vehicles running in tip top shape. Most recently we came in with what I thought was a front end issue being that our car is getting up there in years. They diagnosed the problem and informed us that the problem was actually our tires needed replacing. Older tires were causing the front end to shake at high speeds...and they did this at no charge to us. A fair and reputable establishment...and that is hard to find.

Em
Review №41

Great shop, friendly service! They got my car fixed fast and did the job right! 10 out 0f 10 would recommend

St
Review №42

They truly care about the people and the vehicle

Jo
Review №43

Mikes awesome, hes a modern day honest Abe! I take all my vehicles there. Great family friendly environment too!

T.
Review №44

Honest mechanics. They dont recommend work that doesnt need done.

Au
Review №45

This place is the only place i willGo to have work done on my car/truck super down to earth and honest group of people there not there just do make a living there to help you with what you need and make sure you are satisfied with the work done

Am
Review №46

Trustworthy, helpful and quick service. We will continue to do business here!

Su
Review №47

Great place! Went in with problem which another mechanic said I had, they did tests, no problem, no charge!Address is now 6900 NE Hwy 99

Ty
Review №48

Good dudes doing good work

De
Review №49

Couldnt be more helpful. Great service.

RA
Review №50

Unfortunately, I must give a tepid review of this shop. A couple years ago, in an emergency situation, I had TrueTech diagnose and replace my EFI failure on a 2001 GM 5.7L van. I am a mechanic, but was literally flying out of town the day of failure. TrueTech did turn the job around in a timely manner hence my two star rating. Upon my return and receiving the vehicle, I was told that all I needed now was a new set of spark plugs to be 100% good to go. After driving the van at highway speeds, I noticed an intermittent skip/kickdown in high gear. I later changed out the spark plugs and discovered that the technician had left a couple hand tools in my engine bay. Free tools for me as a bonus, I suppose. With the engine skip still occuring at high speed, I performed my own diagnosis. To my dismay, having disassembled the intake/injection system that I had just paid to be serviced, I found:#1:that the new injection system was installed incorrectly, with one injector improperly seated on the #8 cylinder#2: they had installed the cheapest intake gaskets available that had been superceded by a much better gasket, TSBs exist and it is common knowledge to use the newer version of intake gasket on these engines. Im surprised that the lower quality gaskets are even available#3: the intake components were not properly cleaned and resealed nor were new intake mount bolts used (standard procedure for any job of this nature).Needless to say, I performed my own repair of the above listed items and the van ran perfectly afterwards. I will note that I did not follow up with TrueTech to warranty their repair as I do not give second chances. Your experience may be better than mine, but make yourself aware that improperly installed parts of poor quality can ruin your vehicle.

ca
Review №51

Had trouble with my radiator hose and the got it replaced in less than a hour. Great service and really helpful.

Ma
Review №52

In more than 60 years of having cars repaired, I have never found an auto repair business as competent, fair, honest, reliable, and easy to do business with as TruTech Automotive in Hazel Dell. The owner, Mike Clark, has a wealth of experience, and takes a personal, hands-on approach to ensuring that each job is done right the first time. I was pointed to TruTech and Mike by several car buffs and leaders in our church, all of whom take their cars to Mike for work. Every time I visit the shop, I come across other customers with the same opinion of Mike and TruTech as mine, and these are often people Ive known and appreciated for years as trustworthy individuals. I do not see any reason to take my vehicles anywhere else for any kind of automotive work. Mike and his techs are very conscientious people who will earn your trust and loyalty. I have taken my vehicles to TruTech for the last three years -- and never been disappointed. This is an excellent business.

Ke
Review №53

Fast service, stands behind their work.

Je
Review №54

I and my wife have been using True Tech for many, many years. I drive a Mercedes and she drives a Jeep. I list this because no matter what you drive, True Tech can service it. Huh, Mike?

Li
Review №55

Excellent service!

Bo
Review №56

This is my first review on Google and I feel obligated to write about this company and our awful experience there. I was referred to True Tech Auto from a co-worker for an issue with my car (It would not start) All said in done, we pay the high bill, get the car back and the next morning it wont start.. So we took it back to the shop again... upon getting the car back we learn that the mechanic BROKE my e-brake (They failed to even tell us that when we picked the car up, (way to be honest), -we discovered when we got home) and when I asked them about it they refused to fix it! What company does that??!! Now months later, the car is having the SAME issues again and so we took it back since they did the original work, paid them $180.00 - for new spark plugs and small diagnostic work (Again -OVER-PRICED) we get the car home and it what do you know- IT DOESNT EVEN START, when we called today for a reason why its not running when they said it does, the worker on the phone (Mike or Kevin) said Hmmm, it should work I will NEVER use this company again and I will make sure I can let the public know what a rip off this place is. What a horrible way to do business, -charging people for work and then handing back a car that doesnt even start!!, hiding and refusing to fix things they break in your vehicle, What an unethical company !. I will never pay them another penny or trust them with my car again, I cant afford to pay for work that is shoddy and does NOT even fix the car at all! RIP OFF, at least hand the customer back a car that runs if youre going to accept their money!!!! PS. I want my $180 back !

Ri
Review №57

Amazing. Great people.

B
Review №58

Very busy. Hard get a management to work to deal with problems. An I dont mean the shop manager.

Information
8 Photos
58 Comments
4.7 Rating
  • Address:6900 NE Hwy 99 ste a, Vancouver, WA 98665, United States
  • Phone:+1 360-571-2302
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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