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Touch of Class Collision
120 E Hawthorne Ave, Valley Stream, NY 11580, United States
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Touch of Class Collision
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Ji
Review №1

I had minor front end damage to my 2019 Toyota 4Runner. I keep this vehicle pretty pristine and am very picky about anything done with it. Everyone I dealt with at Touch of Class was professional and very friendly (including their dogs!). The repair was done on time and is perfect. Paint match and work done are flawless. I highly recommend them.

Re
Review №2

Great personal service. Reasonable pricing.

Le
Review №3

Gabe has professional staffing who are courteous and knowledgeable. I highly recommend them. Its the little details Gabe, the owner, takes care off that separate an body repair shop that prides itself with excellence from a good body shop thats a dime a dozen.

Fi
Review №4

Could not have been a better experience.Gabe and his staff are caring and concerned about doing the best for you and your car.I would HIGHLY recommend Touch of Class to anyone needing car repair.Experienced and professional.

Ma
Review №5

They did GORGEOUS and PROFESSIONAL job with my car, they took only 2 days for my car be ready. Very nice and clean place, very good prices. The secretary was a very nice person. And other words I recommend this Auto Body 100%. I am very happy. Thank you so much!👌

ph
Review №6

Ive been to TOC many times over the years. Gabe and crew always took care of the situation. Work is always impeccable.

pe
Review №7

I have been extremely pleased with the service that I have received from Touch of Class. Their work is outstanding. They pay attention to the minutest details that make me always quick to recommend them to others.

Ca
Review №8

They not only fix cars very well, but they know how to treat customers! The prices are fair. The work is completed on time. Very very satisfied with them. Would not hesitate to recommend them.

Ki
Review №9

Great quality work and awesome customer service! They did a great job fixing the dent in our bumper and went above and beyond expectation by cleaning the interior and exterior and providing touch up paint. I highly recommend their services.

Ja
Review №10

Did my photo inspection in less than 15 minutes. Friendly people. Quick Service! Even threw in a case for my insurance docs.

Al
Review №11

I’ve been coming here since I first started driving 10 years ago. They have serviced multiple cars over the years and always did an amazing job. Gabe is awesome.

St
Review №12

Touch of Class recently did body work on my 2019 Toyota Camry and I must say that they truly live up to their name. Gabe, Dominic and crew did an excellent job. (They also were kind enough to give me a lift to the car rental agency when I dropped off the car.) Not only was the repair done perfectly, but they did a total clean-up of my entire car ( inside and out) which I did not expect! Im a private teacher, so there were plenty of books and folders in the car as well as other stuff which I didnt think would be in their way. They had carefully placed everything in a box and bag so they could do their clean-up. I felt like i was picking up a brand new car from a dealer! I would highly recommend them!

Ad
Review №13

I needed to get an inspection for my insurance company. I contacted this business and was scheduled for an 11:00 am appointment. I arrived at 11:00 am and when I entered the establishment there was no one at the front desk. I asked if there was someone there and a heavy set gentleman came to the front desk. I told him about my appointment and the gentleman proceeded to get his cellphone and did his inspection. He asked me for my e-mail address and I provided him my email address so that I could receive my copy. I completed the inspection and the gentleman stated that I would receive a copy. Prior to leaving I reviewed and inspection and noticed that he listed that my back bumper was damaged. There was no damage to the bumper but a mere scratch, I pointed this out to the gentleman and he stated that damage was damage and that the insurance company treats scratches, missing bumpers, and dents as the same. I called my insurance company and told him about this issue and they stated that there is a huge difference between a scratch, missing bumpers, and dents. According to insurance company the inspector should have noted that in his inspection that it was only because in the future, I could experience issues if I were to file a claim. I pointed this out to the inspector and he was extremely rude and dismissive. I left the business and reviewed the inspection once again and noticed that he had forged my signature. I contacted the insurance company and I was told to go to a different business. I got the inspection redone and had the scratch notated on the new report. Do yourself a favor and go somewhere else the person I dealt with lacks integrity and professionalism

Ba
Review №14

Took photos of my car for insurance..Polite, Professional and Friendly

Na
Review №15

They did an outstanding job on our Nissan, which needed body work prior to lease return. The price was very fair, and I plan to use them for all of my familys body work in the future (even though I live on the North Shore) Dont go anywhere else- this place does beautiful work at very reasonable prices!

Mi
Review №16

They are the best. The customer service is phenomenal. They made my car look brand new, the pricing is reasonable and a free car wash. I will continue to go there for any of my car needs.

Ne
Review №17

Very professional and prompt service. Job well done.

Al
Review №18

My brother and I have both been here, myself for a new bumper for a 2004 Nissan quest and my gave a referral for someone to have their 2018 Mercedes ecoupe fixed since someone had keyed their car. Now I am sending my father in law in to have 2 minor dents and 3 scratches fixed in his BMW 4 series. Touch of class is very professional and their prices are exceptional for the quality of their work. I would definitely recommend them to anyone. They also give a small bottle of matching touch up paint for your vehicle.

Da
Review №19

Hands down the best body shop you will ever find. Honest, fair pricing, and their work is unmatched. Also if they detail your car it comes back brand new. I have been coming here for almost 20 years and will go nowhere else.

Ro
Review №20

Excellent customer service from beginning to end. I dropped off my car and had a courtesy shuttle back to my home. My Honda was back to its original state, like brand new, clean inside and out and repaired in a timely manner at a reasonable cost. I left there one very satisfied customer. The name speaks for itself....Touch of Class or should it be First Class :) Thank you guys for a job WELL DONE!

Sa
Review №21

Update 2019:Ive had a half dozen cars fixed here. Always a great job that lasts over time. Great shop and people. Quality work.I had my Porsche repaired by Touch of Class and I am very satisfied. Gabe was very attentive and made sure all of my concerns were addressed. The workmanship is top notch and the customer service could not have been better.

Sh
Review №22

I got into a little accident and wanted to take care of the repair without my husband-which doesn’t usually go well for women. Too many times in my life I have been treated poorly at auto shops and when it comes to anything related to cars. This shop was so easy to work with, and there was no funny business with the repairs. They communicated with my insurance co for me and gave me a ride to my rental car. I would recommend their services to anyone.

Dr
Review №23

Fantastic staff and amazing workmanship. Superb prices for small touch-ups due to NY traffic. 100% recommend.

Ta
Review №24

Let me tell you guys about Touch of Class Collision. Their work is UNMATCHED!! I picked up my car today and it looks like the first day I drove it off the parking lot at the dealership; looking brand new!!! I am so happy I listened to the reviews and went with this body shop. To top it all off they detailed the inside of my car AND left me a gift bag and a car freshner in my car. I think I was more excited about the gift bag though lol. Such a sweet gesture!! Thank you Gabe and team! You guys are the best!!

Li
Review №25

Very friendly and professional. They do an awesome job!! Car looks brand new, I would definitely refer them.

Ju
Review №26

Absolutely amazing!!This shop has what many other companies are lacking now days, excellent customer service and excellent customer satisfaction. The team at Touch Of Class does anything and everything to make you happy. The staff addresses any question, problem, or concerns that you might have and does an excellent job fixing your car. Definitely will come back if I need repair work done to my vehicle again. Highly recommend this shop to any one that needs to get their car fixed.

Ta
Review №27

I am very pleased with the service of Touch of class collision. They were recommended by my insurance company after an accident we had. I couldnt be happier. They are great professionals, they checked my car thoroughly and repaired everything so well that it looks like new. The owner and the staff are very friendly and knowledgeable. I highly recommend them. The prices are honest and reasonable also.

Mi
Review №28

Workmanship is emaculate!!

Gi
Review №29

I would have never thought visiting an Auto body shop would be an enjoyable experience. Touch of Class makes an unpleasant experience a good once. Service is great, I had a challenge with the rental car, and they stepped in and resolved it for me. When you get your car back they detail it for you which makes it even better to see your car looking and smelling like brand spanking new!

Ma
Review №30

Amazing customer service and excellent workmanship! Chose this place from a list that my insurance gave me and it did not disappoint. They were friendly and professional throughout the whole repair process with frequent text updates. I highly recommend this shop for all your body shop needs!

KH
Review №31

ProfessionalHard WorkingCo operative

Ta
Review №32

Ive had several encounters with this establishment. Each time, the staff was professional, friendly and overly helpful. There is none of the stereotypical grimy, grungy auto body shop atmosphere here. Just an honest, well-run business that warrants the positive reviews. I highly recommend them!

dw
Review №33

A touch of Gold is more like it. My 08 Lexus was well taken care of, and at a great price. Thanks Gabe and to your wonderful staff for making me feel like an MVP. I highly recommend this to anyone I know. Thanks for a job well done on my baby.

An
Review №34

Gabe is great. Doesn’t cut corners. Does great work.

St
Review №35

Fantastic work and great service provided by Gabe and his team. A touch of class indeed!! I would highly recommend visiting here for all your auto body needs.

Ki
Review №36

Hands down best body shop. Car comes back flawless

Ei
Review №37

They are the best you could ask for !!! So honest & fair and great work .Fair prices !!! Very friendly & knowledgable!! I have been going their for years and would not go anywhere else.

Ci
Review №38

I parked my car underneath the LIRR tracks on a rainy day. When I got into my car, I noticed that there were large white spots all around my car (probably due to a combination of bird droppings and acidity from the rain) that could not be washed away.My friend suggested that I should try to buff it out and, with a quick online check, I found Touch of Class Collision. Matt was very friendly and clearly explained to me what would be done to fix my car. All of those white spots are now gone, thanks to Touch of Class Collision.I would highly recommend this business to anyone!

Ju
Review №39

If you need body/repair work done on your car, there is NO other place. Drove down my SUV from Connecticut for this place. Incredible and honest work at a fair price. So many sketchy places out there, no need to look further....

Er
Review №40

The professionalism you will receive here and the service are just outstanding. Not only will your car most likely come back looking better than when you gave it to them it will be completely free of any hassles as they will bend over backwards to keep you happy and meet your demands. Gabe, the owner is just plain wonderful.

ms
Review №41

Courteous. Keep u informed. Mindful

Ka
Review №42

We had Another GREAT Experience at Touch of Class Collision! Gabe & his staff are SO Terrific Both Professionally & Friendly!!! I wouldnt go anywhere else for my car repairs! Completely trustworthy & do Fantastic Work!!!! CHECK THEM OUT!!!!!

Fr
Review №43

The best place to get your car fixed in Nassau! Gabe is the best!!!

ra
Review №44

Excellent

Ca
Review №45

Excellent job. no hidden fees. I received frequent updates via email.

T
Review №46

Gabe and his team are the best.. Honest. Professional and the best workmanship. Repeat customer

No
Review №47

Top notch work and a helpful staff.

Be
Review №48

Very professional. Loved how they returned my car cleaned and polished.

Ma
Review №49

The best in the business.

mi
Review №50

Great work..Dave friendly professional

DA
Review №51

They treat you like family

Jo
Review №52

Good quality work and customer service

am
Review №53

Good servicesimple and on time

Da
Review №54

Love love love it here

Information
28 Photos
54 Comments
4.9 Rating
  • Address:120 E Hawthorne Ave, Valley Stream, NY 11580, United States
  • Site:http://touchofclasscollision.com/
  • Phone:+1 516-872-3121
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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