The staff were polite and easy to do business with.I showed up late in the day for an alignment and they were very helpful and pleasant.I also like the focus the Corporate Office has on arming their team members with up to date equipment to use. As far as I could tell, the alignment machine was a recent model and gave quick, accurate results.I like this place ... :-)
I have only gotten tires here.ihave never serviced my car here .Tires has been responsible as a single parent I am always on a budget.Gustavo the manager helped me with 2 tires at $85 each. Which for a good pair of tires to ME wasnt so bad. Of course they get you with installation fees and what not.As far as the products go, I drive everyday about 30 miles a day and the tires have lasted about 2 years. So I feel I did get my $80 bucks worth.
The staff was professional and knowledgeable. I got a much needed alignment and oil change at a reasonable price.
Took my vehicle for two new front tires and was truly impressed by the customer service provided by Gus, Store Manager. He followed up with me and provided accurate feedback/updates during my car being in service.Would definitely recommend Tire Choice to any customer looking for tires or an alignment.
The cashier and mechanic were very friendly. I was very satisfied with the service.
They lied to me. Then put the wrong tires on my car. Did not road test the car. CAR CRASED ON THE WAY OUT OF THE LOT BECAUSE IT COULD NOT TERN RIGHT OR LEFT!!!! Broke the struts. Had the car for a week. Lost the keys!!! needed to buy new key. Then took four months to reimburse me.!!!!
Thank you gustavo for the amazing service!! i will definitely be coming back again the next time i need service!
My first time here today and I’m already a return customer. I did not have an appointment and they took me in right away just a couple of hours before closing time. They have a very friendly and efficient staff. They strike me as a very honest shop willing to go the extra mile for their customers. Thank you Gustavo for the prompt service and friendly attitude. I’m definitely coming back.
Gus and his crew are awesome and amazing! they take pride in what they do and it shows. their customer service is top notch. they really take good care of your car and the details of what they do is just excellent. they are up front in their costs and fees and they are reasonable and good. i would definitely come back here and highly recommend them.
I’ve been coming here for a few years even after they recently were bought out and Dave is very helpful and honest and he always makes me feel comfortable. For a woman a tire or any Auto shop it’s always intimidating because other companies take advantage and over charge or scare you into buying more then you need but Dave is honest and helpful. I have a Mercedes and he takes care of my car and gives excellent customer service. I would highly recommend this place especially because of Dave.Bianca
Fast and good service
Very good customer service. I didnt get name but appreciate the great job done. Also the great price on flat tire repair.
I’ve been coming to this establishment for years. I’m now on my second car that’s been serviced by this company. David P. has always been honest with me. Good or bad. Service is reliable. I’ve never had any issues with the service I’ve received from David and his associates. Prices are fair and service is timely. I appreciate all that this company offers. Thank you for always taking care of me.
I highly recommend this auto service. I showed up right before they closed and were very accommodating, patient, and professional. Assistant manager David was very pleasant and caring about my car needs. They take good care of you here and service is great!
Jeremy is the man you want to speak to here. Super knowledgeable and professional, he took the time to answer all of my questions and even recommended some tires to me based on what I was using the vehicle for and was not pushy at all. At the end of the day he was able to get me a great price compared to the competitors. I will be coming here and specifically to Jeremy for all of my tire needs from here on out!
ATT. OWNERToday I was driving by your Upland location and I happen to get a flat tire I wasnt able to make it into the driveway but I did pull up over across the street from the store. I walk myself to your store and a gentleman by the name of Jovan help me with the situation he crossed the street himself and help me get the car across. I asked him if he was okay with that or I can call a tow truck. After he got my car in the shop He suggests that I do an oil change since my light is on I said yeah go ahead and do it. It wasnt until after hes working on the car he comes into the waiting room and we start talking then I realize that this guy is genuinely a good customer service person he takes it to another level. He also helped another gentleman that only had $70 and he told him not to worry about it youll make it happen for that much and another couple came in for a flat repair and he got them in and out quick because they needed to be somewhere I mean he was just going above and beyond helping people I then asked him how long hes been working here he said for quite some time and I say your boss must love you. You really take this very personal
I am an auto mechanic. Recently I’ve been replacing worn suspension components in my car.(202,586 mi.) I needed to get it aligned and “chose” Tire Choice. Knowledgeable and skilledstaff. Great speaking with the technicians. Again, as a tech myself, it’s clear that these peoplecare about what they do. That translates to caring for the customer. I have and will continue to recommend you. Thanks. 🏎🔧
Came in to this store to get tires was greeted by the store manager Gus who actually helped me out tremendously with my car, found out the root to my car troubles, my previous spot I went to messed up on my car and I’m so glad Gus and his staff were able to help and fix all my car problems
My husband made the call thinking we were going to one tire shop and when we showed up they said the person we talked to wasnt there. So my husband called back and asked for their address. Needless to say we are 1st time customers and will be back! The service was excellent and the welcome made us feel like it wasnt all about money. Thank you Dave and crew for your excellent service and we will see you again!
Gustavo, the manager, was excellent. He took the time to explain what was wrong with my car. I had confidence in the mechanic’s assessment of the vehicle problem. They went above and beyond to ensure my vehicle repairs were handled the same day. I will definitely be returning to this location! Very happy customer.
Upland store near Campus Ave is amazing, they go above and beyond the call of duty. Every employee/mechanic is honest, kind, and does a great job! I always recommend this location, and myself and many others drive over 30 miles to honor the gratitude we have for their hard work. Thanks guys!
Not very helpful ended up going someplace else
Great customer service. Jovan hooked me up with some good discounts. I recommend.
Came in to get my oil changed. I was great from the new manager Gustavo. I recommend Tire Choice for all your oil changes and really all repairs. The staff are very friendly and professional. Thank you for taking care of my car.... AWESOME!!!
Went to get an oil change and the service theyre was excellent!! Gustavo was very nice and took care of me real quick service. Thank you very much for being so nice I recommend this place will definitely be back in the future
DO NOT COME HERE UNLESS YOU WANT TO WAIT A LONG TIME FOR SIMPLE JOBSStill waiting for them to finish a TIRE ROTATION its been over an hour with my car lifted with the tires off. Dont come here if you care about your time because these guys definitely dontUpdate: asked when my car will be ready and why its taking so long and the worker went over to my car and returner with no response
Needed tires for my wife’s car so I decided to give this place a shot. Guys were very helpful and informative — especially Jeremy. He helped me with any questions and made my buying experience a breeze. Thanks!
Came in today to get my alignment done and was out with an oil change as well on the same day!! I am very happy with Gustavo’s service. He made sure I got what I needed done and was at all times very attentive. Will definitely keep coming in for my future oil changes.Thank you!!
Thank you David, Gustavo and entire Team @ Tire Choice in Upland!I always leave here feeling confident that my vehicle is well taken care of. I have been getting my oil changes here for over 3 years.Thank you!
Ive been coming for servicing for years on my cars and always have excellent service with this shop. The guys are always honest and take care of me, making sure Im road safe. Jacob is a great Store Manager and willing to go the extra mile to help. I really appreciate the quality of service they provide.
The mechanics are incompetent because they overfield my truck and they are not taking the blame for it I wouldnt recommend this place
Good courteous service
Very professional and good prices. I’m a delivery driver, and I take my work car here because I need reliability and prices that won’t break my bank. Save yourself the headache of doing all the trial and error I’ve done trying to find a good mechanic. If you live in the Upland area, just bring it here.
Just moved out here from LA area. So glad I found this place. Had a trusted mechanic in LA, but good to find another place that I can trust. Gus and David are good people.
During the holidays I got a flat, went in, they checked out the tire and turned out that it was only the valve that was leaking air. They were honest enough to inform me that no repair was needed, they adjusted the valve and fixed the issue without charge. I would like to thank the manager Gustavo C. for looking out... 2 thumbs up!!
Go here regularly for oil changes and maintenances. Usually very quick and efficient. Took in for an oil change and they found lots of other problems I didn’t even know about. 10/10 recommend :)
Great customer service! Jeremy is very helpful and made me feel like I was his #1 priority! I definitely recommend the tire choice for all of your tire/alignment needs!
Extremely happy with their professional service. They offer to take u home, and bring u back to the shop if u dont have a ride. The technicians and management team are outstanding! I would definitely recommend this location.
Awesome and friendly service . Very professional. Service i can actually count on. Only negative in the change of ownership is that i dont like that they dont offer life time alignments anymore. That was my favorite service that they use to offer. I will still continue to come back for my wheel and dive train needs. Definitely Recommended.
Called for an estimate on tires. Jeremy gave me a full estimate for tires and alignment, he beat everyone’s price. Great customer service & his staff was very fast & professional. I will be back.
Great customer Service. The gentleman by the name of David is why the reason why I come her for tires, oil change, etc. Hes very informative, polite and welcoming.
Came in with my husband for an alignment and the store manager was great. We were in and out in less than ten minutes. It was a busy Saturday morning, but we were still able to pick our car up about two hours later. Everyone was friendly and we will definitely be back.
After years of being Americas Tire customer I am now Tire Choice customer David was great and helping me out to decide on new tires he was patient and very very informative I asked for quotes on different tires I came back a couple of days later and made an appointment for my new tires service wasnt great and prompt everyone there was so nice I highly recommend Tire Choice Auto Service Center in Upland
Sheesh let me tell you something about this type of service “CUSTOMer Service” that I’ve received here. But let me first start by explaining what’s the point of emphasizing Custom in customer. Each customer is different. And come with different levels of difficulty! And you must find a way to properly service each individual as they come. Usually for minimum wage or just above...I’m so embarrassed it’s taking me so long to say- Jacob! Jacob is the source of this professionalism I’ve referred to as custom customer service. Jacob and his crew have excellent people skills and deserve recognition for outstanding quality and customer service.
Had a great experience there. They have outstanding service. When for a 4 wheel alignment for my 14 Silverado with no appointment and they fit me right in right away. Have brought all of my trucks here. Would highly recommend to anyone.
Jerermy definitely knows tires! Don’t waste your time dealing with Pep Boys or any big name. Jeremy won’t rip you off! If you want fast service with great customer service, highly recommend Jerermy
Best customer service in the business. These guys are on point, reliable and extremely honest. They will not sell you a service or repair you do not need. The front counter guys are friendly and make your experience extremely plesent. If an old school mom and pop type feel is your thing, this is the place for you
I have come to this shop for multiple cars. Each time they have been very professional and honest, only providing what is really needed. I have purchased a lifetime alignment and it is great because I can go back and they will do they alignment free, no questions asked. They are really good.I will continue to come back to them.
Got my brakes and tires done with alignment! Great friendly service . Ask for Jacob or David they will both take care of you. My family has been coming here for years and never let down!
Good service, the manager Matt and his team easy to work with.
Came here for a tire repair. Customer service was great and prompt. Gustavo and staff are friendly. Price was fair. Thanks. Defintely will return.
Great customer service Dave really took care of me when I needed help and very nice guy
Great shop in Upland. David always takes good care of my car and has a great servant attitude. Appreciate all the attention to detail!
Yet a another great experience at a Goodyear service center. I only go to Goodyear for repairs. I get impeccable service at a decent price. Kept my car running great for going on 5 years now.
Alex was really helpful with my oil change. He got my car done within an hour without an appointment. I recommend this place
Friendly honest service and beat the prices I checked in other places
Been coming for years. Always great service. If you bring in a quote from another shop, theyll usually beat it, even if its only by a little. Helps if you have a Goodyear card. 0% for 6 months!
Just had Jacob At tire choice in Upland that was previously certified tire install 2 newBF Goodwrench tires. I thought I had a good connection with tire prices well they proved me wrong. Best price !!! And professional staff ! Come check them out.
Jacob and his team provided excellent, quick, very professional service. I will definitely return. He will beat your repair quote by 5%.
I have a flat . I have a meeting to get to. Gustavo really saved my day. I recommend this tire to all my friends and family thank you.
David, Gus, and Miguel took care of me and my car. I have been looking for a mechanic since moving to Upland and I have found my shop. Thanks!
They did a wonderful job got me in and out really took care of me thanks dave
I love this place it is so awesome. The people that work here are so awesome. They also have awesome deals and prices
Great guys men Jacob is super great guy omg.Lord will blessing this place. Please I recomendable Jacob because he put attention a lot I love like when u go to hospital this really special hospital car please this is cheaper
Gust and the other employee are awesome very great customer service best deals to my accommodation thank you for the great service
Today i had my tire repaired from having a half inch bolt logged into it, gustavo had me squared straight away this morning having my tire serviced & balanced. Not only that but had my new custom OEM headlights installed and working perfect, including a service to my rear pinion seal stoping the leak. Would highly recommend to anyone in the area to come to these guys, always honest and fair with quality work and prices. They also have great financing options for all work needed, of course meeting a required minimum. But overall 10/10 best spot in town for car service 👏👌
Dropped my car off for an oil change, had many options for me and didn’t try to sell me on other stuff, helped me get done only what I needed to get done not find invisible problems
First time on this shop..and it was a good experience. Staffs were friendly and courteous. Shawn is very professional and provided me options what needs to get fix and whats important. The mechanics are professional friendly too. Definitely coming back to this place.
So the price for an oil change is $20 less if you have the Good Year card. They refer to it as a membership card. Its not its a high interest credit card. The price for a full synthetic change was 66 without the credit card and 45 with. You cant simply have it though, the purchase needs to go on the card.
Fast courteous service! They took great care of me, and my car. Definitely will be coming back.
AWESOME service at TIRE CHOICE!!!! Ask for Gustavo Contreras.. Great customer service..
Really like coming here. Always a pleasure and we like dealing with honest, hard working mechanics. Highly recommended!!!!
What a great job Jacob. Thank you to your crew could feel the difference when I drove off. Thanks again Herv Gonzalez.
Personable customer service. Good price for the tire and labor I needed at the time. Seemed to be busy with return customers whom seemed happy.
The best customer service. Total professionalism I’m extremely happy the staff there is awesome
Nails in the road are more common then you think. Shout out to David and Jacob! Thank you for helping me out! 👍👍👍
Fast friendly professional service. Jeremy will take care of you!
I have been coming to this shop for 10 years now. Like their honest advise and great work.
Gus took care of my vehicle great service ..
I was going to go to another shop but I am so glad I did not. I came here and they beat the price the other shop wanted to align my tires. The guy at the front was kind and efficient. He filed the paperwork quickly and told me that it would be about an hour. After 20 minutes, he called me in and said that he did a test drive to be sure that the car was ok and noticed that I was missing a bolt after checking the car underneath. I had no clue. I only paid for the alignment other places I have been to would have charged me extra for that car check. I definitely recommend coming here!
Outstanding service. David and Jacob are great!
Excellent customer service. Knowledgeable and answered all my questions clearly.
Matt is a very nice person.
Great place, the people working here were great. Thanks guys
Very quick service and David was very helpful. Definitely will go back again.
The mechanics know what theyre doing
Exceptionally helpful, fast service. Best shop in the area.
Im currently sitting outside their place. I came in for an alignment. And these guys made me wait for 30 minutes and told me to come back in an hour so I didnt argue and did as they said. After the hour they said they were still busy and could not do the alignment. They seemed to not want to work on my car for some reason.
Thank You PEP BOYS!!!.....God Bless You!!!......😻🧶👍👍✌🏼
I had tires installed here. Fast friendly service. Will definitely recommend to anyone!
Beware they are no longer Goodyear and are not going to tell you they are now Monroe and has changed hands. They will use Valvoline exclusively no mater what your car requires. Dont ever tell them you are going on a trip or leave during a servive. They will scare you and tell you you need extra services to keep you safe in the road and you wont be there to see if they are lying or not. Naturally you will say yes to prevent anything from happening. As a result my spouse had no idea I had the car previously inspected and I had no idea he had my brakes n shocks done. All due to scare tacktics to upsell. Because he told them he was on his way out of town, they waited for him to leave then call him saying these things were bad. And seeing he was going to be on the road he wouldnt want anything to go wrong now would he. No one should have been near my brakes. We didnt ask for an inspection of anything. My brakes and shocks were fine as was my sway bar. No clacking no squeeking or grinding. Guess what it does now? Not to mention 135.00 an hr labor and 4 hrs cost almost 800.00? How is that? Last I checked 135×4=540 and thats IF it was worked on 4hrs. Well 1200.00 later, a car I cant drive on the fwy, grinding noises and a leak later do yourselves a favor and go visit Sal down the street at Certified auto.
Knowledgeable Managers, Mechanics and Technicians consistently work with integrity and professionalism. We trust them implicitly to take great care of our vehicles.
David great service man . My service was done fast and right the first time I can here a lot and multiple car like the service I get . I will recommend to anyone that wants fast service and done right.
Awesome service, friendly and got me out fast.
Jacob and the guys got the repairs done on our care in a timely matter and did a great job communicating how things were coming along.
The best prices in town and great service.
I have been coming to this shop for the last 10 years. Like their honest advise and good work.
Very professional, good service, as well as pricing ask for jacob