Always receive friendly service and am never hassles by employees for brining my gas bike inside the store.

I just wanted to give a shout-out to Katelyn and the whole team. We had battery trouble while on vacation from Indiana. Katelyn took care of us immediately. She quickly tested the battery and charging system, diagnosed the problem, and found a replacement. Especially notable was her willingness to provide information and recommendation on the product of a competitor (as a certain product was not in stock). Another employee (maybe Jacob?) installed the new battery. He was also wonderful. Very positive and professional. This place was a Godsend.

I bought a battery for my car from Autozone but ended up using my friends AAA instead. Two days after buying the battery I went to return it. The manager helped me and rang up my refund and then explained that the battery I bought back was different than what was on the receipt. I had to explain I didnt switch the batteries and that I had just purchased it two days earlier at that same location. The manager then asked for a description of the staff member that helped me & knew who I was speaking of. I had also purchased a tool for 19.00 dollars. My total was $216 but I was refunded $184. The tool didnt cost $32.

Quick and knowledgeable. Fast service. As expected

Nice storeFriendly and kind and humbleMathew and Micheal helped very wellCongratulations ❤️

Good location, well stocked, good service

Oswaldo was so helpful and fully in tuned with cars! He knows so much and in the car business, this means protecting and saving a persons life. So focused, caring, and with precise skills, he made me feel safe and content with his performance. I left a very satisfied customer. Hes an asset to Auto Zone..professional, engaging, knowledgeable, and went the extra mile for me, even going as far as to refer me to another shop just as good as Auto Zone! Mahalo (thank you) Oswaldo...appreciate your effort and caring. Will recommend you to everyone!

Best AutoZone! Come here! The store manager Albert is awesome. Hes super friendly and extremely knowledgeable! His crew is top notch too! Great place to shop for all your car needs.

I will start by saying I own eight vehicles that I do maintenance on.I was looking for filters so he gave me a list of the filter numbers and send me to look for it. He said hes helping somebody else. There was only one customer behind me, as I walked away, he says how can I help you to the other person. I guess I wasnt important enough to be helped all the way.A few years back I had bad service here So I started going to autozone on Central. I tried them about a year ago and I liked what I saw so I started coming back to this location as it is closer to me. Needless to say I did not like the way I was treated on my last stop here.

Must have some shady or lazy employee to not be able to find something thats in their inventory.

Great customer service and overall an awesome welcoming atmosphere.

The manager (blond redish beard) is a really terrible person to the employees. Heard him screaming at employees for asking basic questions. I would hate to work here just because of him.

Sales Associates were very helpful

The manager/supervisor took care of me both times I went in.. Thx

Typical car/truck store. Their prices are better than Pep Boys.

Louise went the extra mile helping me with specific details of my car. He was kind, professional and thoughtful. He made a few recommendations since Im on a budget. The management and people here have always been consistent kind and professional.

I like the store great variety they have everything but just not too helpful with you if you ask them to help you install a light or wipers.

This is a Great AutoZone location due to the Great customer service provided during my visit. I stopped by for what I thought would be a 5 minute visit but it ended up being a 25 minute visit. I was helped by 3 different associates that were all eager to help. The customer service was great and very much appreciated. In addition to customer service, the location was well stocked, clean, and very presentable both inside and outside. Some product at the checkout counters can use some dusting or a quick wipe but overall Im very satisfied with my visit and will return here when the need arises. Great Job!

Thank you Bruce very knowledgeable and helpful to my car needs!!

Staff always helpful, store always clean and if they dont have it in stocks they try their best to tell you which store does.

The young man was nice and put my wipers on for me.😃

They insist on phone numbers to buy a light bulb I dont want to be interrogated to buy a light bulb fan belt freon or any other accessory for the car thats what radio Shack used to do and I hated it

Love AutoZone! Has everything I needed.

I have had great experiences here at this Autozone. James answered all of my questions knowledgeably, and with a sincere “I want to help you” attitude. He had a professional appearance, and a friendly demeanor. 5 stars for this Autozone, and 5 stars for James.

Very busy parts store the waiting line is kind of long but once you get to the counter excellent service

Came here and creepy loud guy asked how tall I was. He said he was 6-5, but he was clearly 5 at best. He proceeded to tell me his life story which sounded like the premise to a movie, but I didnt have time for all that since I had my son with me. Otherwise it would of been entertaining to hear. Weird, but OK. Got what I needed and left.

Blonde haired girl had a bad attitude, she may have a bad day, but they have to check themselves and coworkers and call each other when they are not in the right costumer service attitude. I already have issues with my car, I dont want to top my day with someones dislike with their job.

I never write reviews. EVER! But man!! I came at 9p for windshield wipes in the middle of a “California RainStorm” and James helped out. He was so nice and courtesy. He offered to help install the wipers. It started raining hard when we walked out and I said no it’s okay it’s pouring I’ll wait to get home and do it. He still went ahead and put them on for ya. I know wipers are easy, well now I know. But I felt so bad for him to be in the rain doing it. I pulled up close to the front and he wasn’t getting as wet. Thank you so much James for the help! Really thankful for it!

They didnt have what we needed - no oil filters in any brand for 2006 Chevy Uplander

Was there about year ago, got in a fender bender backing out of parking slot

Awesome help.today from the dude with reddish hair. Thanks again!!!!

Big store well stocked with quality after market auto parts. Knowledgable helpful employees. Just had a battery problem. They could have sold me a new battery but they tested mine and said it just needs a good charge.

I went in today to get some stuff from Autozone. It was the best experience, I have ever had at an Auto parts store.Person helping was James, great employee, great attitude, very helpful.I was amazed at the service, I have had.Thank you.

Went in for some wiper blades. James was very accommodating and even offered to install my wiper blades for me all while helping two other people! Keep up the good work.

This Autozone is the one you want. Customer service is 5 stars, and if they dont know they will find someone who will. All of the staff is good but if Que is working its your lucky day. Que is as real as they get and a nice guy on top of that. Autozone Upland 👍

Good place to shop

Was giving me a discount but the product wouldnt work for my car 😟

Great service

I brought my wiper blades back to AutoZone that I had purchased 6 weeks prior I had a defect in one Bruce replaced it for free for me outstanding customer service thank you

The tools are good quality and the parts are fair the prices are good and the store is clean. The staff is nice.

Minus 10 Stars is my rating. I got accused of returning $12.00 worth of parts I never even used. The manager proceeded to continually be-little me in front of other customers and employees even telling me about how his father will drive an extra mile just to save $1.00 on gas. Smart man if you ask me. The store also had a grab and run out the side door (theft) while I was there and when he finally decided to turn off the alarm after people started walking out. I asked does this happen a lot here? His response was Yes just like you returning parts that you already used. Needless to say I told him just give me my stuff back I did not need to be treated like a criminal. His response now was Oh no I have already started the return The manager is rude, inconsiderate, unkind and I think he believes he can walk on water. Going to Pep Boys which is right next door from now on. I suggest all do the same

Very good service

It’s not bad.

Received excellent service from associate Bruce at this store. Very courteous and went the extra mile to help me save money. Call me a repeat customer.

Service is always great. Way better than Pep Boys. Better prices too.

Great Service.

Great customer service. Didnt wait in line and staff was informative about products and promotions. Open 24 hours!

Most of the time the staff at AutoZone doesnt know what theyre talking about and they are pretty rude. These guys are keeping up with their standard, if you want me to say something nice there it is. The guy that helped us kept saying whats next whats next whats next when we were looking for parts. Had a big attitude and was a total jerk

Employees are helpful. Always good promotional deals around, so check the internet for deals before you go.

90% of the time these guys and gals are kind, helpful and knowledgeable. Thats impressive for the number of years Iv been going here.

Thank you Miguel for helping me with my car key battery! TY TY TY! You are the best!

Excellent customer service.

Helpful employees, easy to locate supplies, good help at the counters, clean store.

Nice place.

Frank, the manager on the floor, had a very pleasant and helpful demeanor. Went above and beyond to make sure we were satisfied and left with the problem solved. While most Autozone facilities can be a hit or miss, I will be returning to this one.

What can I say, its just a parts place

Ordered and paid for part, as my car is torn apart. I was told my part would be there in 1 1/2-2hrs. 24 hrs later, 3 phone calls & visits to them ( no phone call from them), still the part had not arrived, & they wanted to give me a hard time asking for my money back.

Very helpful, knowledgeable employees, today, got windshield wipers and Randell installed them on my Toyota Corolla, have been a customer of this Auto Zone for the past 6 years, always find what I need, my go to Automotive parts store.

Great service as always! Thank you to the really cute guy that changed my headlights 💕

Great service. Friendly staff. Always willing to help to the customers.

Not carrying the tools Im looking for, also not having the enough tools in stock.

The staffs are very good they give you advice if you want to

Good service and helpful

Went in to have a staff member check my girlfriends car battery. As it turned out, the battery was producing only half of the recommended voltage. Because my girlfriend purchased the battery from the same AutoZone in November 2015, the staff member allowed us to exchange for a new battery at no charge.

Super fast service, extremely helpful

These people need to get educated in parts went back 10 times

Great service and great prices

This Autozone is always really professional and the workers help you out with lending out car scanners and other tools. I had to come here because the car wash by the high school scratched my door handle and body panel. I looked for a replacement handle but couldnt find one. The cashier recommended that I look online or on Rockauto, which actually helped a lot. I was able to find a replacement handle and panel for less than I thought. I always stop by here first thing if something goes wrong with my car. Good starting point to getting things fixed.

No sense of urgency when able to move quickly and check out customers.

The manager at that store was wonderful helped us out came out and showed us how to do something and very professional

Took forever that was three cashiers but only one was working I dont know whats going on with that place but they really need to hire a lot more people that were actually going to work and do the job there was a long line it took about 45 minutes just to see somebody to get some help

Great customer service. They didnt carry what I needed but I was helped figure out what exactly I needed so I could go online and find it.

They have always taken care of me and make me feel like Im an important client

Great customer service

What the Upland Autozone may lack, they continually make up for it with their customer service. Rancho store is open 24 hrs - a definite plus!

Got what we needed cashier and manager need more training help them

Very helpful and willing to show you what your looking for

One of the managers there the one that owned a transmission shop. Knows how to make up some stories saying my 89 ranger didnt have a pcv valve and that ford was playing around to get away by not putting one. I just walked away very disappointed. I know their not mechanics! But I also know that they are only part sales and story tellers. Thanks anyway.

Friendly staff. Easy to find what o was looking for.

Sloppy service. Act like they care. But they really dont. Asked to get a battery changed. Said theyll talk to the manager waited almost 30mins for him to show. Then he comes back to the store from a delivery, still didnt service me. Called the store, the guy said hes coming out,never did. Waited 10 more mins. Still didnt show. Came home called the store and told the manager what happened. Never coming back ever again.

Todas is the 24 hour auto zone and is the also the the local distribution hub. They pretty much have everything available there.

The guy that manages the place is fantastic. Hard to get his humor at first, but hes very knowledgeable.

Went in for one item. You found it. The guy behind the counter rang me up right away

Had to waunder throughout the store to find a part, without the hint of employee assistance.No, they were not busy.

Great service, they always help thoroughly. Job gets done, problems resolved.

Just as expected

Extremely helpful for when had car issues.

Always very friendly and helpful. Always have parts in stock.

Had to go to Pep Boys, because they didnt have the part I needed, also they said that if I sign up for rewards I would get 5 dollars on my next purchase, well I never got it.

Great as your car cafe.

Great staff. Helpful and fast.

Nice and friendly staff.

Average autozone. Employees are somewhat helpful, prices are good.

Helpful friendly people.

Havent been disappointed at an AutoZone yet. They were quick and friendly.

Always well mannered and fast paced and friendly people

A garden variety AutoZone with your standard selection of stuff. One of the parts managers ran a transmission shop for 30 years before the recession and is a virtual car telepath for most problems - Ive followed his recommendations for most of my problems and kept an ancient car alive. Prices are Autozone standard.

Found what I needed fast & staff was great

Better than Pep Boys

Very bad advertising, I had a check engine light on, asked them to check it, and they said no, they dont do repairs, thats not what I was asking. Let me know what is wrong with my car! Isnt that there advertising, come in with check engine light, well tell you whats wrong. False advertising!