I had trouble steering my car, and I decided to let Mr. Brett and his team of mechanics take a look at my vehicle to see what was wrong. I visited the auto shop right when it opened, and Mr. Brett explained to me how my rack and pinion needed to be replaced. He told me exactly how long it was going to take to replace it and how much it would be. He and his mechanics are professional, detail-oriented and thorough. This is exactly the way an auto repair shop should be: Upfront and honest with what needs to be done with anyones car. I have to apologize to him and his crew because my car is old, I mean, 1990s old. Mr. Brett was courteous and had everything done before the end of the work day. He and his team took care of the car that I love; a car that was handed down from my deceased father to me. That means a lot when an auto shop is able to work with you and get you back on the road in no time at all. I hope to continue getting my car serviced at B & S Automotive in the future. I can attest that they do great work, and I am impressed at how top notch they are. Thank you!

I have taken my old 1999 Nissan Frontier here twice. Both times I got it back working perfectly within 48 hours.No upsale:just honest work at a decent price.

Brett at B&S Automotive is the real deal people. He shoots straight with you which is exactly what customers want in this day and age. Ive been going to him since 2004 with zero complaints. Thanks for all you do buddy!

Fast service and friendly staff. Love the shop dog Sunshine. Trustworthy place.

My friend takes his car here and I have seen their work excellent mechanics

Very professional, Amazing quality for the price. Got my A/C system replaced and new belt.

Brett and his guys are top notch, straight shooters and there is usually a friendly lab to greet you. Takes care of my families cars

Its was great, to be able to pick the mechanics brain on something. He had no problem giving me some advice on my Durango.Hats off to them.

We have always felt like we were dealt with honestly at this auto repair shop. Brett and his team are fast, efficient, friendly, and upfront about whats ACTUALLY needed now to make your car safe! He never starts work until a complete analysis has been done and what the charges will be! No surprises at the end, either...you CAN TRUST this man and his work.

Brought my van here to diagnose a sound I couldn’t track down. They fixed it quick and for a great price. While there I mentioned what a local Auto AC shop had said about me needing a whole new AC system in my Corvette ($2300+). They said they could look at it for me. Brought it to them the next morning, they flushed and refilled the AC and it has been working great since. Saved me a ton of money! Great shop, HONEST, and affordable!

Good place, fair

This place is amazing!!! Got me on and out quickly with no BS about vehicle. Did not try to upsell me on things I did not need just to make a sale. I switched after my previous mechanic tried to upsell me without even looking at the real problem. Saved all kinds of money. Will use these guys for everything from now on.

Vehicle overheated, so they replaced water pump and thermostat. When I went to pick up I didnt start initially, and only to find out a wk later I would need a new engine for a blown head gasket. Just wasting $500 at this place. Very friendly but I would recommend getting a second and third opinion before having someone work on your vehicle.

Went in for a bad battery. Tested B.O., found Idler Pulley was B.O., found Serpentine Fan Belt was B.O. Bret and his staff of Mechanics are very punctual and professional handling my situation. As it was needed for me to wait for the repairs to be taken care of the wait was only approximately an 1 1/2 hour. Thank you B & S Automotive and Staff. Another great experience with B &S Automotive. I highly recommend them to anyone in need of auto repairs.

I grew up working in automotive shops in Houston while going through school and know how easy it is to be dishonest in that profession. Brett at B & S is one of the most honest and diligent people I have met and has done a fantastic job on every one of my vehicles that I have taken to him. Price has always been reasonable and work has been done quickly. I would recommend (and have done so) to everyone who needs automotive work done.

My uncle recommended this shop when I needed my 2002 F150 4x4 worked on. I have taken it back twice since then, because they have always been fair and honest with me. I recommend this company when friends and family ask for someone to fix their vehicles, because they get it done correctly the first time in a timely manner. I have been taken advantage of in the past, and I am happy to say that this is the company that changed my perception when it came to auto mechanics.

Just the factsBrought it in for A/C issues. Cost was somewhere in the 600 dollar range, receipt is somewhere, clutch assembly. Picked up car at night A/C worked good. I mostly drive at night/early morning. After a week or so I noticed the A/C wasnt getting nearly as cool during the day. Im a procrastinator and I work nights so it took me another couple weeks to get it back over there. Paid another ~70 dollars for a recharge. Again the A/C started doing the same thing during the day. After another couple weeks I called them up and spoke to the owner I believe. He said to bring it back in. I asked if i can get a comprehensive inspection of the a/c this time, since this will be its third time in for the same reason. He raised his voice, not yelling, more condescending, and said something like are telling me how to do my job now. I said dude, dont be a dick. He laughed sort of and hung up! Great place. Recommended for women and children

My husband took his old pickup to B & S with several things wrong. He got there about 8:30 and they called at noon and said it was ready. He is so happy with them and will definitely use them again.

Came to my rescue (and home) on a DIY project gone wrong. Thanks so much Junior! I am very pleased with their work at the shop as well!

Wow, an honest mechanic. I thought I had a big issue with my vehicle, and it was nothing more than bugs blocking a line up and preventing air flow. The owner didnt even charge me anything, because it only took him a few minutes to find the issue. He could have kept the car all day and told me anything, and I wouldnt have known any better. Five stars.

I recommend B&S because they DIDNT fix my car. I had it towed in with a suspected bad alternator. Bret called and confirmed my suspicion and told me that the part was unusually expensive. He also told me that he saw a recall notice for that part and that my vehicle may qualify. He urged me to call a dealership before he did any work. My VIN was a match and the dealer fixed it for free. That kind of honesty is hard to come by and I KNOW who will be getting my business in the future.

Great place great working guys help you get your truck and car back on the road

You arent going to find more honest guys than you will at B&S. I was recently told by another shop that I needed brake pads and rotors for my car. I wanted a second opinion. The guys there looked at them and told me I didnt need them yet. They checked on them regularly for a several months to a year and then told me I better look at getting them replaced soon. Their prices are very fair too!

We have been using B&S for 20 years now. The guys are always upfront and honest. The service is timely and done right the first time. I have never have a surprise on my bill. I have moved across town now but I still take my car to this shop.

I have lived in the San Antonio area for about 6 years, and in that time have lived in Universal City, the far west side, and finally in Castle Hills. I mention all that because I have tried time and time again to find mechanics near me, for ease, since I moved out of U.C. However, I have finally just decided to always take my vehicle over to B&S in Universal City as they are by far the best mechanics. Not only are they incredibly knowledgeable and competent mechanics, I really like the way they conduct their business.Its important to understand that while sometimes you can pinpoint what is wrong with a vehicle, sometimes you are just going off the symptoms. In such a case Brett would lay out the issues, the possible solutions, costs of each, and which one he recommends and why. I do price check B&S each time I go there, and they really do offer you the best price.I just recently got a new car (hail finally did me in), but my prior vehicle was 20+ years old but it ran like a newborn thanks to them. They really do go above and beyond for you, and I have recommended them to family and friends.Reading the reviews on here its easy for me to understand why they have 5 star reviews and so many long time customers.

A great automotive shop good customer service.

I have used this shop for several of my vehicles, service has always been superb. It is very evident the staff enjoy working there and the atmosphere is always welcoming. From the very first experience I was impressed. I am not one to use a mechanic shop however one afternoon my wife had called me at the office in a frantic about her van making a loud noise and she was scared to drive it. I left the office and rushed to her location. I had a meeting to attend that afternoon so I didnt want to start messing with it. She had happen to break down near B&S Automotive, with several shops in site I drove by to see which ones seemed more presentable about their shop. B&S was clearly the best choice, mechanics were laughing and carrying on conversation as they worked on there selective vehicles. Pulling up to the shop I spoke with the owner, his team was able to diagnose the problem right away and began to fix the problem.What was impressive is the way the owner had respect for his employees. They were about to go on lunch and he was very hesitant about asking them to work on my vehicle knowing it was their break time for lunch. He stated he didnt want to make them work on it until after lunch, it really was not a problem however one of his employees standing by stated they would go ahead and do it. To expedite the repair I drove off to procure a new alternator while they removed the old. My wife and three kids were sitting in my truck as they fixed it and before long my wife was off and running again.B&S is now my go to shop. I have shared with my office about my first experience and some have gone to get there vehicles repaired there and they too received the same service. I am grateful to have found this shop. I appreciate there profession and above all I appreciate m receiving a Christmas card from them to let me know that I am one of there valued customers.

I am a retired Air Force First Sergeant, I have been going to B & S Auto, for over twenty years.Brett Wetherell is one of the most honest business men, I have ever encountered. The work on myvehicles was done right, the first time, at a very fair price. I highly recommend B & S Auto, and bringa treat for the dog in the office, she will be your friend for life !

I have been brining my vehicles to Bret for two decades. Services are fast and done right the first time. The price is always fair. I have never had a bad experience. Highly recommend the shop.

I have been a customer here for 20 years and my cars are diagnosed quickly and services done without unnecessary repairs. Bret and his crew are always courteous and fair. B and S Automotive is a rare find in the automotive repair business.

I have been a B & S customer beginning in 1988. They have performed all the maintenance and repairs on all my cars and trucks; my familys cars, and I have referred many friends to B & S and they have all been very pleased with service, price, quality of work. They guys at B & S are very good at diagnosing the problem and fixing the problem the first time. I feel they are very fair with their pricing.

As a military family, we traveled to many places on the world. We had many not very satisfying experiences on auto repair shops, to the point to be afraid to take our cars to do any kind of repair. Four years ago, we bought a truck from a veteran, he recommended us to take our cars to Mr. Brad owner of B&S.Mr. Brad is the most honest and kind mechanic I ever know. I should speak with you first at all, you always been very kind, sorry Mr. Brad.

Great place to get your vehicle fixed

I have been to a lot of auto mechanics before but not like b&s automotive, I had a/c trouble with my truck and took it to Brett to check it out, first of all a/c is needed in Texas in summer, Brett got the parts I needed an fixed it right the first time, he was fair, honest, he was just a straight shooter no game playing around.I my self own a business and know you can please everyone, somebody has to complain, people think they can order parts on the Internet cheap but thats what you get cheap parts an trouble down the road, your vehicle isnt cheap so dont put cheap parts on it!B&S Automotive is the only shop for me.DONT BE CHEAP JUST GET IT FIXED RIGHT THE FIRST TIME. Fred.

Ive been with them for 10 yrs now and will always recommend him to all my friends and family. Finding a great and honest mechanic is hard to find. Thanks B&S.

Good place to have your car fixed

Best auto/truck repair shop in the area

They seem to have fixed the problem that I went in for, but created a new one worse than the original. Prior to taking my car here I was able to drive it, however as I was driving away I noticed a rattle. Long story short, my car is no longer safe to drive. And given the holiday I cannot take it back in. I decided to call and leave a voicemail. I called, the phone rang for a bit, then it automatically hung up. They have no voicemail. I will not be returning here.

Great place. Very knowledgeable and honest.Highly recommend.

They are super and very truefull. Have been using B & S for over 20 yrs. My husband father started with them years before that, when their father open the shop. My husband tried other places closer to him but he got Scr*wed. Now he wont try another place.

Honest, and gets the job done.

Great place you and trust.

These guys are professional clean and theyll go tell you what its all about in the problem I would highly recommend them to anybody that ask if they are looking for a mechanic thats the place to go I give him a high-five

If you need an honest and quality mechanic. Visit B&S

They are Fast and Friendly, and above all else, they know what they are doing and Fair

They did something to my sons car that now it doesnt start right. It was not like that before. They just wanted money. Rude too. I thought that they were fellow Veterans that that they would show some respect. I was wrong. Do not go here!

Best and most honest Mechanic hands Down

Friendly and honest mechanics!

Great service with trust worthy people !

Took care of the issue with my car

Best most honest hands down

Integrity at its finest

Good people.

Great job !