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White Star Machinery & Supply
12611 E 60th St, Tulsa, OK 74146, United States
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White Star Machinery & Supply

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Jo
Review №1

We live about 45 minutes from white star/ bobcat so had a washer and plastic dipstick shipped to us. Those two items came to 39.88..tulsa tax should have been 3.56.. but they charged 6.46. the box indicated 2lbs and was sent ups Ground. Not only did they charge me $36.00 freight but they charged me tax on the freight! From now on Ill take my business online. Very unprofessional.

Jo
Review №2

After 2 separate week rentals neither was worth more than 1 star. First rental I was suggested to rent equipment that did not work for my application. Returned the rental early. No discount was giving just a well sorry that didn’t work and charged the card. I did another week rental with a forestry mulcher. To start the front glass of the rental was busted. Couldn’t use the machine when the sun was shining which makes it tough. I advised them and they didn’t seem to care. Had multiple issues with the rental. Was charged over $1200 on top of my rental for something that wasn’t my fault. I also spent hours of my rental time doing repairs to busted hoses to keep the machine running. Not to mention they sent the machine out to me without any coolant in it. I also had to take time to find the correct coolant to keep working. The service guys are great people and always willing to help. But are expensive when charging is done by the service manager. Took the machine back 2 days early and 14 hours under rental time. They don’t seem to care about anything other than trying to pick your pocket. I don’t plan on doing a rental here again, as I don’t like to give money away and receive terrible customer service. Just my personal opinion and wanting to share my experience to help others.

Yu
Review №3

Seem like there great if your local. I bought a tractor from them because i know Bobcats are made to the highest standard and are made to work.The service department is lacking in some ways tho. For instance. When the tractor and brush cutter were deliverd 2 of the supporsts were bent and every cutter ive seen has chains on the back to slow flying debris. This had none.As a truck driver i understand the shipping process and things dont always go as planned. So ive been patient.That was August 2020.. we had to drive 2 hours to get the parts last week. April 2021. And im currently intalling the parts now. Myself Becouse i paid nearly $30,000 to for new equipment that i need to build becouse and i quote driving that far would be inconvenient we even tried to have them ship the pieces directly to us. and i still dont have chains for the brush cutter. They sent rear guard thats eather the wrong size or not for this equipment becouse none of the bolt holes line up.They did git the supports correct.One thing is for suer. I wont be making a third 2 hour trip to to tulsa becouse that would be inconvenient. Ill just call bobcat corporate directly from now on. Maby they wont feel put out.

Ga
Review №4

Very friendly and helpful staff

Da
Review №5

THE place to go in the Tulsa area for parts and service on your Bobcat equipment.

To
Review №6

Great friendly staff. Very professional and very helpful.

Er
Review №7

New location in Tulsa a bit of a pain but manageable to get around to ramp unload

Mi
Review №8

Great service

jo
Review №9

Best Equipment in town. Fast delivery of said equipment.

da
Review №10

Michael Cologgi has been extremely great to work with. He does what he says he is going to do and is professional about it. I have had dealings with another associate and if it wasnt for Michael I wouldnt be a customer at White Star.

Wi
Review №11

The parts department is GREAT. When it comes to Bobcat, they know their stuff and had the inventory I needed in a pinch. Kent and Bo are excellent when it comes to customer service. Everyone I ran into has a good, friendly attitude and make the 50-mile trip worth it for me.

ga
Review №12

There kinda shady and dont help customers

Am
Review №13

They waited after hours for us to pick up an item bough online since we had paid and drive nearly 4 hours w 5 kids and the rent a car places made us last thanks u guys thats great service

RO
Review №14

Good place. Need to be open at least half a day on Saturday for the weekend workers.

Jo
Review №15

Large variety of bobcat equipment. Everyone is friendly and knowledgeable. Service as well as sales. Its definitely worth a look.

Ke
Review №16

Ben took GREAT care of me last week! Ended up in a pinch and he really came through! Thank you, looking forward to renting here again!

Mi
Review №17

Great customer service! Didnt have what I was looking for but pointed me in the direction of a few companies that might have it! Thanks guys!

Sa
Review №18

Bo is the best! He always goes over and above for you!

Ha
Review №19

Absolutely impressed with White Star rental! Great to work with and they have a great team.

Br
Review №20

The salesman was super knowledgeable, but not salesy. Which is always a pleasant surprise.

Ry
Review №21

Great machine just wish u didnt have to go to Dealership for every part.

Ge
Review №22

Great service

Ra
Review №23

New location is a little out of the way. Knowledgeable staff with good psrts inventory.

Ch
Review №24

They explain operations of equipment very well. I would use them again for my needs

ma
Review №25

Every type of Bobcat Equipment you can imagine

Ro
Review №26

Very helpful, Justin was very informative.

ch
Review №27

Great bunch of folks.Very helpful and informative.

Ry
Review №28

Fixed my work equipmentThanks

Co
Review №29

Quick and out the door

Mi
Review №30

Best people for knowing the bobcat

Dj
Review №31

All your concrete needs 1 stop shop!

De
Review №32

Great rental prices

ko
Review №33

The guys at White Star are very helpful

Lu
Review №34

Good

Cy
Review №35

Gold star service

ed
Review №36

If you need to rent construction machinery. It is the best place for you

Ju
Review №37

Excellent and fast service

Li
Review №38

Thanks for your service

Information
12 Photos
38 Comments
4.6 Rating
  • Address:12611 E 60th St, Tulsa, OK 74146, United States
  • Site:https://whitestarmachinery.com/tulsa/
  • Phone:+1 918-622-7787
Categories
  • Farm equipment supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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