Specialty Materials have come through for us on so many occasions, Im not sure what we would have done without them. Their customer service is not only very friend and professional, but theyre proactive -- Kellie Hogan is AWESOME to work with. Great service, great products, and super fast shipping! We havent even looked for another supplier since we started using Specialty Materials over 3 years ago....and dont plan to ever make a change! HIGHLY RECOMMENDED! Any company that has YOUR companys growth in mind is a company I want to stick with.
Love Love Love this place, Mrs. Maxine is Always so nice and helpful, Ive had the please of speaking with Liz a few times too and she is also very helpful. All the vinyl for any project Ive ever needed! Great establishment!!!!
The staff is very friendly and helpful. They give great tips on how to make your vinyl projects come out nice. I really appreciate their hospitality!
I love this store SO much!! The quality of the vinyl is awesome! Very durable and they have any color you can imagine. The service is excellent and always super friendly ❤
So many choices!! Fantastic customer service! Maxine at the desk is amazing and everyone else I’ve had the pleasure to work with has been great as well! The vinyl is great quality and that’s why I keep going back!!
The place itself is great and the owner is so helpful when around. However, the front desk lady who is African American customer service is very poor . Doesn’t greet customers ever or speak at all for that matter. I also know other customers that shop here and say the exact same thing. I just left like 5 minutes ago and even though I have card on file, today I wanted to pay cash. But she never said a word to me and went ahead and charged me without asking what type of payment I would’ve preferred. Any other time or any other worker has always made sure and confirmed with me before charging me. Frustrating to say the least. I hope when you guys see this, that this can be corrected to better customer’s experience.
The owner David is rude and doesn’t know how to treat people or employees. He uses people and plays favorites. If you plan on working here, just know you’re gonna be miserable. Especially if you have to deal with David.
They have a lot of nice stuff and good prices
Weve been using Specialty Materials almost exclusively for about 10 years. Great products and customer service.
Incredible Selection of quality materials for every design you can think of.Customer service for questions is exceptional as well.
I LOVE Specialty Materials!! I got to meet the owner, David Saunders, at a tradeshow and he was so informative and patient with me. Everyone at the company are just as nice and helpful with everything. I wouldnt want to go back to my previous places I was buying product from. They are fair on price, material is easy to weed and work with, customer service is great, & you have such a selection to choose from with them. I just cant help but brag about this company!!
Yes I have to say my experience with special materials was very good I dealt with Miss hood her knowledge of the company and whats their mission statement is was just amazing they are definitely a team I would want to be apart of. she was very helpful she even took the time to listen to what I planned on doing with the vinyl that I was ordering and I found that to be very encouraging. So special materials cudos2u your awesome Miss Liz thank you thank you thank you!
I Contacted Specialty Materials, for a couple product samples, and they emailed me right away, letting me know my samples were on the way. When I asked about their products, they were VERY informative with a speedy response to educate me, about them. I definitely recommend them to any one who wants to try new products for their business, and want FANTASTIC customer Service! Thank you Specialty Materials!!!
Good selection
The Combined Federal Campaign for West Tulsa Post Office was a success thanks to the great T-shirts ! They fit great and are so soft! Quality product and fantastic service!
Love this company! Their products are awesome and consistent. Their customer service and retailer outlets are outstanding! Looking forward to new products that will help my business soar to the next level! You guys rock!!
I learned of Speciality Materials through a crafting group. I am looking forward to working with their brand of vinyl and spectrum of products. I received an email regarding my samples and contacting local distributors. I appreciated the email and hope to have a dependable supplier. More to follow once samples arrive.
We’ve purchased several colors of Thermaflex as well as the Decofilm Soft Metallic. This is my favorite brand of heat transfer vinyl and purchasing from Specialty Materials is quick and easy. Customer service is always available and super helpful. This company has been a real blessing to us and our new venture.
Excellent customer service. I noticed an error in an order that was placed almost 3 months earlier, I received the wrong product in the color I ordered. I contacted the company, and they shipped out the correct material within a few short hours.The materials that I have had the chance to use and test were excellent in quality, held up well in the wash over time. A+++
I love the Materials! And the customer service is awesome also!I will be buying my vinyl from here!
One of the few companies that i have met st the trade shows where every single person is nice informative and wants to help you without pushing product down your throat. They will even send you samples of their product. Class act all around
These people are amazing! They put out a great product and back everything up. I have had a roll go bad and they met me after hours to make sure I got a replacement roll to make sure I got my order out in time
This place has THE BEST HTV anywhere in the country. Huge selection with lots of unique designs and applications. Very competitively priced also
I was referred to Specialty Materials by my son. Ive also seen some of his work provided w/your materials. Im impressed & hope to do business w/ you soon.
I got a kind and very professional reply within hours of requesting a HTV sample. WOW! Excellent customer service. If only all companies had this ethic. I plan to do business with Specialty Materials each time Im in need of materials in the future.Pleased,Amy Schmitt-Johnston
Best products Ive used for my business. I also had the pleasure of meeting Mr. Saunders at an NBM show in Long Beach 2017. I had no idea who he was at the time but he was very friendly and helpful. I wont use any other vinyl.
Great service & selection. High quality materials.
Great material! Their heat transfer is very unique and the thermoflex is ridiculously stretchy! I would highly recommend this seller
Specialty has the Best customer service! I love their products since they are easy to use and come in great colors and they have a variety of materials to use.
Very friendly staff. Will visit again
Luv Specialty Materials. No more ordering off the web. I can see the colors, buy as much or as little as I want. Staff is awesome.
Thank you for the samples, Great Service
I have a small home based tee shirt business and Specialty Materials has always been great to work with!
Great product. Very easy to use and has the best looking finish to the product.
Great, same day shipping to me or pickup when im in tulsa.
Not sure where I should begin...so lets start at the top. David Saunders, the owner, is a complete jerk to work with and Im not at all surprised that when I phone the company regarding order placement and/or status, his employees are scornful and ill-informed. I can only imagine what it would be like to work for such an operation; the General Manager sounds like he is on methamphetamine when Ive spoken to him over the phone, for Gods sake! Shame on this company and this awful Australian business person!
I may not have a popular opinion on here - but I think David Saunders is very gracious and always willing to give customers personal attention -I very much enjoy visiting with him and seeing new product demonstrations every year at ISS in Ft Worth - and we really like our customer service rep as well -
Very responsive to my needs. Great service
The best products and amazing customer service!👏👏👏👏
Very customer oriented! Gorgeous products!!
I contacted them about sampling there products and they were very helpful and kind. I look forward to the materials arriving and working with them in the future.
Very well priced